Mercure Sao Paulo Moema Hotel

Hotels
•
Accor
8.4 (115 reviews)
Avenida Lavandisca 365 Moema, São Paulo, SP, 04515-010 , São Paulo , BR
55-11-5053 28 99

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Facilities

Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Breakfast variety
Need for room modernization

Categories

Cleanliness
8.04
Generically clean based on guest feedback, with no specific complaints mentioned.
Service
9.01
Guest praised the reception team and described the service as impeccable.
Location
9.05
Consistently mentioned as excellent, with positive comments on convenient access.
Room Quality
8.5
Guests appreciated the comfort and size of the rooms.
Amenities
8.03
Amenities available but could use improvement, such as breakfast offerings.
Value for Money
8.49
Considered a good deal for the location and quality provided.
Food and Beverage
7.54
Breakfast needs improvement according to guest feedback.
Overall Experience
8.51
Positive overall experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:27

Property Description

Indulge in luxury at the Mercure Sao Paulo Moema Hotel, your ideal retreat in the vibrant heart of São Paulo.

Relax and Rejuvenate
Unwind in our serene spa, offering rejuvenating massages, or take a refreshing dip in the outdoor pool. For fitness enthusiasts, our well-equipped gym and sauna provide the perfect setting to stay active during your stay.

Culinary Delights
Savor a culinary journey at Le Jadys, where international cuisine awaits. With convenient room service available, delight in a meal in the comfort of your room or enjoy a hearty buffet breakfast to start your day right.

Business & Special Events
With a 24-hour business center and versatile meeting spaces, our hotel perfectly accommodates your corporate needs or special events. Our dedicated staff ensures everything runs seamlessly, making your gathering unforgettable.

Elevate your stay in São Paulo – book your stay at Mercure Sao Paulo Moema Hotel now!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
D
Dulce • couple • br
9
2026-07-01 • via Nuitee
K
KRISTINA • family_with_children • ru
10
Pros:

Приветливый персонал! Хороший номер! Вкусный завтрак

2026-06-28 • via Nuitee
G
Giselly • solo_traveller • br
9
2026-06-28 • via Nuitee
A
Antonio Rafael • solo_traveller • br
7
Boa
Pros:

Gostei bastante das instalagens e quarto

Cons:

Acho que poderia melhorar no café da manhã.

2026-06-26 • via Nuitee
A
Ana Cristina • solo_traveller • br
10
2026-06-24 • via Nuitee
C
Cesar Augusto • family_with_children • br
10
Perfeita!!!
Pros:

Localização, limpeza do quarto.

Cons:

Tudo muito bom.

2026-06-24 • via Nuitee
A
Angela • solo_traveller • br
10
2026-06-09 • via Nuitee
N
Num • family_with_children • br
10
Tudo ótimo.
Pros:

Localização, conforto e praticidade

Cons:

Nada.

2026-06-08 • via Nuitee
T
TELMA • couple • br
9
Adoramos
Pros:

Muito confortável e excelente localização!

Cons:

Alguns itens de conforto estavam meio gastos , mas avisei na recepção para futura melhoria .

2026-06-07 • via Nuitee
I
Ivan • solo_traveller • nl
10
2026-06-06 • via Nuitee
G
Gabriela • solo_traveller • br
10
2026-06-04 • via Nuitee
R
Rosemary • couple • au
2
Disappointed
Pros:

Breakfast was good. Location was good. Staff were good.

Cons:

Laundry facility. Took over an hour with desk attendant helping & couldn’t get washing machine to work. We desperately needed clothes washed. Our door key didn’t work either & we had to keep going to reception to fix it. Considering Mercure hotels are a reputable chain, we were really disappointed

2026-06-02 • via Nuitee
G
Gustavo • solo_traveller • br
8
2026-06-01 • via Nuitee
J
jose eustaquio • couple • br
9
foi boa
2026-06-01 • via Nuitee
M
Marden • solo_traveller • br
7
2026-05-31 • via Nuitee
P
Paulo Henrique • solo_traveller • br
10
2026-05-30 • via Nuitee
M
Marcelo • solo_traveller • br
8
2026-05-27 • via Nuitee
L
Leticia • solo_traveller • br
8
Muito boa
Pros:

Localização, café da manhã, limpeza muito bons

Cons:

Barulho de obra durante o dia

2026-05-26 • via Nuitee
T
Tarsilla Rossetti • couple • br
9
2026-05-26 • via Nuitee
L
Luciano • couple • br
6
Pros:

Cafe da manha bom

Cons:

Quarto antigo, muito ruim

2026-05-25 • via Nuitee