Mercure Sao Paulo Moema Hotel

Hotels
•
Accor
8.4 (115 reviews)
Avenida Lavandisca 365 Moema, São Paulo, SP, 04515-010 , São Paulo , BR
55-11-5053 28 99

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Facilities

Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Breakfast variety
Need for room modernization

Categories

Cleanliness
8.04
Generically clean based on guest feedback, with no specific complaints mentioned.
Service
9.01
Guest praised the reception team and described the service as impeccable.
Location
9.05
Consistently mentioned as excellent, with positive comments on convenient access.
Room Quality
8.5
Guests appreciated the comfort and size of the rooms.
Amenities
8.03
Amenities available but could use improvement, such as breakfast offerings.
Value for Money
8.49
Considered a good deal for the location and quality provided.
Food and Beverage
7.54
Breakfast needs improvement according to guest feedback.
Overall Experience
8.51
Positive overall experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:27

Property Description

Indulge in luxury at the Mercure Sao Paulo Moema Hotel, your ideal retreat in the vibrant heart of São Paulo.

Relax and Rejuvenate
Unwind in our serene spa, offering rejuvenating massages, or take a refreshing dip in the outdoor pool. For fitness enthusiasts, our well-equipped gym and sauna provide the perfect setting to stay active during your stay.

Culinary Delights
Savor a culinary journey at Le Jadys, where international cuisine awaits. With convenient room service available, delight in a meal in the comfort of your room or enjoy a hearty buffet breakfast to start your day right.

Business & Special Events
With a 24-hour business center and versatile meeting spaces, our hotel perfectly accommodates your corporate needs or special events. Our dedicated staff ensures everything runs seamlessly, making your gathering unforgettable.

Elevate your stay in São Paulo – book your stay at Mercure Sao Paulo Moema Hotel now!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
R
Raimundo Sabba Guimaraes Neto • family_with_children • br
10
2026-05-06 • via Nuitee
R
Renato • solo_traveller • br
6
2026-05-06 • via Nuitee
J
João Vitor • extended_group • br
7
Pros:

A acomodação é bastante satisfatória. O espaço do quarto é grande.

Cons:

O valor da diária já é expressivo. Cobrar preços abusivos nos itens mais básicos, como água, dentro do quarto é, no mínimo, desnecessário. O hóspede se sente abusado em razão dos valores.

2026-05-06 • via Nuitee
R
Ronaldo • solo_traveller • br
10
2026-05-05 • via Nuitee
R
Rudi • solo_traveller • br
10
2026-05-04 • via Nuitee
D
Douglas • couple • br
8
2026-04-30 • via Nuitee
C
Carine • couple • br
9
Funcionários simpáticos e flat confortável, principais a cama King size!
Pros:

Organização e tranquilidade!

Cons:

Gostaria que tivesse cafeteria e sanduicheira.

2026-04-28 • via Nuitee
F
Felipe • couple • cl
9
Buena estancia
Pros:

Bueno en general

Cons:

No tenían té negro

2026-04-28 • via Nuitee
P
Pablo • couple • uy
8
Buena estadía
Pros:

Ubicación, desayuno, recepción 24 hs.

Cons:

Faltan cosas en las habitaciones como jarras para calentar agua, etc

2026-04-27 • via Nuitee
A
Aderson • couple • br
7
2026-04-27 • via Nuitee
S
Steven Gabriel • couple • pe
10
Seguridad
Pros:

El establecimiento 10/10 - Personal 10/10 - Lugar 10/10

Cons:

Nada , es perfecto

2026-04-26 • via Nuitee
N
Nathalia • couple • br
9
Pros:

Quarto espaçoso, hotel bem localizado, da pra ir caminhando pro parque , funcionários simpáticos

Cons:

Banheiro um pouco pequeno

2026-04-26 • via Nuitee
L
Leandro Trovao • solo_traveller • br
8
Pros:

Ótima localização. Ótimos funcionários. Boas instalações.

Cons:

Internet muito lenta

2026-04-23 • via Nuitee
E
Evandro • solo_traveller • br
8
Pros:

Quarto espaçoso, com sala, varanda, geladeira e micro-ondas.
Possui estacionamento ( R$ 35,00 diária)

2026-04-23 • via Nuitee
L
Luciano • family_with_children • br
8
2026-04-22 • via Nuitee
H
Hugo • couple • br
10
2026-04-22 • via Nuitee
R
Renata • family_with_children • br
8
2026-04-22 • via Nuitee
F
Fernanda • family_with_children • br
8
Ótima hospedagem em Moema e região
Pros:

Localização segura e perto dos principais pontos da cidade. Quarto amplo e confortável. Café da manhã muito bom!

Cons:

O wifi não funciona muito bem no quarto, a conexão é muito lenta e tive que usar o 5G em todos os dias da minha hospedagem.

2026-04-22 • via Nuitee
J
Jane • solo_traveller • br
9
2026-04-22 • via Nuitee
E
Egon Frederico • couple • br
9
2026-04-19 • via Nuitee