Comfort Suites Northlake

Hotels
•
Comfort Suites
8.4 (1055 reviews)
7315 Smith Corners Boulevard , Charlotte , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Dirty surfaces
Uncomfortable bedding

Categories

Cleanliness
7.73
Several reviews mentioned dirty surfaces and a less-than-clean bathroom.
Service
9.2
Overall good service noted, with helpful staff being a common positive sentiment.
Location
9.24
Multiple reviews praised the convenient and great location of the hotel.
Room Quality
7.69
The room quality was mixed, with mentions of uncomfortable pillows and unfinished renovations.
Amenities
8.22
Amenities received positive feedback, though some guests noted a need for improvements.
Value for Money
8.68
Overall considered a good value, despite some minor issues.
Food and Beverage
7.73
Breakfast received mixed reviews, with some guests finding it lacking.
Overall Experience
8.7
Guests reported a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:27

Property Description

Modern Comfort and Convenience

Comfort Suites Northlake offers a convenient and comfortable stay just minutes away from Charlotte Motor Speedway. Guests can unwind in well-equipped rooms featuring flat-screen TVs and complimentary WiFi. The furnished seating area provides extra relaxation, making it feel like a home away from home.

Amenities Galore

From a refreshing pool to an exercise room and free guest laundry facilities, this hotel has it all. Business travelers can take advantage of the 24-hour business center and spacious boardroom for meetings. Enjoy complimentary breakfast, local calls, newspapers, and manager's reception during the weekdays.

Ideal Location

Conveniently located near the airport and downtown Charlotte, this hotel is perfect for both leisure and business travelers. Book now for a seamless and enjoyable stay at Comfort Suites Northlake.

Important information:

You must show a valid photo ID and credit card upon check-in.

We do not accept local guests without prior management approval.

All Comfort Suites are smoke-free. We do not accept local guests without prior management approval. All guests must have a valid credit card and matching I.D. at check-in as the entire stay is charged at check-in. We do not accept cash. The first night's stay is authorized at 4pm the day prior to arrival. This authorization will also serve as the incidental deposit. If credit card cannot be pre-authorized, the reservation will be canceled. The incidental hold will be released upon check out and should be returned within 3-7 business days, depending on your financial institution. $100 deposit is required for all prepaid reservations. We DO NOT accept petsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1055 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
Jennifer • solo_traveller • us
10
Pros:

Todo estaba súper limpio y el personal super cordial

2026-07-25 • via Nuitee
N
Norma • extended_group • us
10
Would stay here again when traveling
Pros:

Excellent customer service, cleanliness, complimentary breakfast

2026-07-25 • via Nuitee
Q
Quantrell • couple • us
8
2026-07-24 • via Nuitee
S
Stacie • solo_traveller • us
10
2026-07-23 • via Nuitee
T
Tanisha • extended_group • us
7
2026-07-23 • via Nuitee
B
Breonna • couple • us
8
2026-07-22 • via Nuitee
B
Barber • solo_traveller • us
7
Pros:

Young man at the front desk was nice and professional

Cons:

Location

2026-07-21 • via Nuitee
D
Danielle • family_with_children • us
6
Pros:

Good location

Cons:

Nothing it’s what expected for the type of hotel

2026-07-21 • via Nuitee
S
Shanai • couple • us
10
2026-07-20 • via Nuitee
K
Krystal • couple • us
9
2026-07-20 • via Nuitee
S
Shonta • couple • us
5
Check in was 3pm didn’t get.checked in until 5:30
Pros:

Close to venue

Cons:

Late check in

2026-07-19 • via Nuitee
S
Sumayya • couple • us
4
Only thing I enjoyed was the room
Pros:

The room itself was nice but had a few different kinda bugs crawling around

Cons:

The first entrance door smelled bad entering,elevators were broke first day lobby furniture old very dirty pool wasn’t open I traveled almost 500 miles and it was vehicles being broken into wanted to leave that night but had no where else to go

2026-07-17 • via Nuitee
S
Steven • couple • us
3
2026-07-16 • via Nuitee
M
Monek • solo_traveller • us
2
Pros:

It served it's purpose

Cons:

My husband's truck got broken into, along with another vehicle on the property Although they have cameras and a person sitting at the front watching them. SEEN NOTHING. The front attendant did call the authorities, after I told her too. She just had a blank look on her face as though we did it ourselves. To have someone working at the desk and could see the property on the monitor but not see any break in, blows my mind. The toilet had ran over 24hrs and need repaired

2026-07-13 • via Nuitee
D
David • solo_traveller • us
8
2026-07-12 • via Nuitee
F
F1631HOjoshuap • Family
4
Poorly maintained utilities
Pros:

This is not against the staff. They were accommodating. But the facility management team needs to be put on blast. AC didn’t work in 2 rooms and elevators didn’t work.

2026-07-11 • via Tripadvisor
M
Meghan • couple • us
3
2026-07-10 • via Nuitee
D
Deborah • couple • us
8
Pros:

Good location, our room was nice & clean, staff was friendly.

Cons:

Breakfast was kinda mediocre. 1st day pretty good. Was there 4 mornings, not so good

2026-07-10 • via Nuitee
D
Devan • family_with_children • us
10
2026-07-09 • via Nuitee
T
Timothy • extended_group • us
1
2026-07-09 • via Nuitee