Comfort Suites Northlake

Hotels
•
Comfort Suites
8.4 (946 reviews)
7315 Smith Corners Boulevard , Charlotte , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Dirty surfaces
Uncomfortable bedding

Categories

Cleanliness
7.73
Several reviews mentioned dirty surfaces and a less-than-clean bathroom.
Service
9.2
Overall good service noted, with helpful staff being a common positive sentiment.
Location
9.24
Multiple reviews praised the convenient and great location of the hotel.
Room Quality
7.69
The room quality was mixed, with mentions of uncomfortable pillows and unfinished renovations.
Amenities
8.22
Amenities received positive feedback, though some guests noted a need for improvements.
Value for Money
8.68
Overall considered a good value, despite some minor issues.
Food and Beverage
7.73
Breakfast received mixed reviews, with some guests finding it lacking.
Overall Experience
8.7
Guests reported a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:27

Property Description

Modern Comfort and Convenience

Comfort Suites Northlake offers a convenient and comfortable stay just minutes away from Charlotte Motor Speedway. Guests can unwind in well-equipped rooms featuring flat-screen TVs and complimentary WiFi. The furnished seating area provides extra relaxation, making it feel like a home away from home.

Amenities Galore

From a refreshing pool to an exercise room and free guest laundry facilities, this hotel has it all. Business travelers can take advantage of the 24-hour business center and spacious boardroom for meetings. Enjoy complimentary breakfast, local calls, newspapers, and manager's reception during the weekdays.

Ideal Location

Conveniently located near the airport and downtown Charlotte, this hotel is perfect for both leisure and business travelers. Book now for a seamless and enjoyable stay at Comfort Suites Northlake.

Important information:

You must show a valid photo ID and credit card upon check-in.

We do not accept local guests without prior management approval.

All Comfort Suites are smoke-free. We do not accept local guests without prior management approval. All guests must have a valid credit card and matching I.D. at check-in as the entire stay is charged at check-in. We do not accept cash. The first night's stay is authorized at 4pm the day prior to arrival. This authorization will also serve as the incidental deposit. If credit card cannot be pre-authorized, the reservation will be canceled. The incidental hold will be released upon check out and should be returned within 3-7 business days, depending on your financial institution. $100 deposit is required for all prepaid reservations. We DO NOT accept petsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 946 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
E
erickclay • Family • Barcelona, Catalonia
2
Leaking sink and urine-smelling bed linen
Pros:

Initially, we were given a room with a leak on the sink and an area where the floor board was lifted. They gave us another room where one of the beds blankets and fit sheet smelled like urine (strong). The third room was fine

2026-03-21 • via Tripadvisor
V
Vranda • family_with_children • us
10
2026-03-21 • via Nuitee
S
Scott • couple • us
10
2026-03-20 • via Nuitee
S
SHAKELIA • family_with_children • us
4
2026-03-18 • via Nuitee
S
shequita • solo_traveller • us
10
2026-03-18 • via Nuitee
L
Lassiter • family_with_children • us
7
Pros:

Location

Cons:

Bug in the room

2026-03-17 • via Nuitee
S
Shimon • family_with_children • us
10
2026-03-16 • via Nuitee
R
ROnel • extended_group • us
10
Because it' s confortable
2026-03-14 • via Nuitee
E
Elinore Richardson • family_with_children • ca
5
Nothing earthshattering but very average for value
Pros:

People were friendly.

Cons:

Breakfast nothing special. We reserved two queens got a king. Bathroom fan very noisy and room itself needed repairs.

2026-03-13 • via Nuitee
R
Roxanne • couple • us
9
2026-03-13 • via Nuitee
V
Van Raay • solo_traveller • ca
3
Pros:

Staff was friendly

Cons:

Food in room under stuff when checked in and very small compared to photos. Not as clean as I expected for a hotel or the photos are not a true representation

2026-03-13 • via Nuitee
T
Tamara • family_with_children • us
3
Pros:

The staff at check in was very pleasant...staff at check out was rude.

Cons:

Staff at check out was rude.

Room was very dirty

2026-03-10 • via Nuitee
M
Martih • solo_traveller • us
5
2026-03-08 • via Nuitee
A
Amanda • family_with_children • us
5
Pros:

I liked that are rooms were able to be connected.

Cons:

I didn't like the bathroom placement and size of the bathroom. You could also tell that there had been a leak in the ceiling and paint/dry wall was coming off the wall in 1 bathroom. The other bathroom my son said had mold in it.

2026-03-08 • via Nuitee
K
Kristen • couple • us
8
Clean hotel, a little loud and crowded on the weekends
Pros:

It was easy to find- close to major highways, gas stations, fast food and for me close to my local families residence. Most importantly our room was clean and comfortable. Breakfast was good, but you better get there early. Ran out of silverware, syrup, waffle mixture-especially on the weekend- we stayed 5 nights, so we experienced the week and weekend at the hotel for breakfast. The staff we spoke to were cordial and kind. Never felt not safe there, ample parking as well.

Cons:

Some of the weekend clientele were a bit over the top & loud. Middle of the night screaming and fighting on our floor, we came downstairs at breakfast to the police and ambulance- Too much drama, they needed to be kicked out. Smelled weed, especially on the weekend, once again that’s the clientele. Had some issues with keys stop working a few times and had to get them reset. Ice machine wasn’t working on the floors, a team member said they were working on them- was going to get me some ice or a cold drink but I declined, I appreciated the courtesy she offered.

2026-03-06 • via Nuitee
C
Cynthia • couple • us
9
Good overall
Pros:

Location

Cons:

Not on Main Street

2026-03-02 • via Nuitee
P
Paula • couple • us
6
Neat, clean, excellent staff safe space will definitely stay there again
Pros:

It’s convenient and the decor is up-to-date

Cons:

There was some kind of stain or damage to my toilet that I didn’t like. I told her about it. I said it looked like maybe somebody might’ve left a stain on the front of the toilet bowl but when I came back after someone checked it, it just looked like damage.

2026-03-02 • via Nuitee
T
Tamika • family_with_children • us
8
2026-03-02 • via Nuitee
J
Johnson • family_with_children • us
7
Pros:

Breakfast/ overall staff was good.

Cons:

Floor in room was uplifting by the door! Scented air filter was very strong not need for so many!

2026-03-01 • via Nuitee
S
sukhwant • family_with_children • in
4
2026-02-28 • via Nuitee