Comfort Suites Northlake

Hotels
•
Comfort Suites
8.4 (1096 reviews)
7315 Smith Corners Boulevard , Charlotte , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Dirty surfaces
Uncomfortable bedding

Categories

Cleanliness
7.73
Several reviews mentioned dirty surfaces and a less-than-clean bathroom.
Service
9.2
Overall good service noted, with helpful staff being a common positive sentiment.
Location
9.24
Multiple reviews praised the convenient and great location of the hotel.
Room Quality
7.69
The room quality was mixed, with mentions of uncomfortable pillows and unfinished renovations.
Amenities
8.22
Amenities received positive feedback, though some guests noted a need for improvements.
Value for Money
8.68
Overall considered a good value, despite some minor issues.
Food and Beverage
7.73
Breakfast received mixed reviews, with some guests finding it lacking.
Overall Experience
8.7
Guests reported a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:27

Property Description

Modern Comfort and Convenience

Comfort Suites Northlake offers a convenient and comfortable stay just minutes away from Charlotte Motor Speedway. Guests can unwind in well-equipped rooms featuring flat-screen TVs and complimentary WiFi. The furnished seating area provides extra relaxation, making it feel like a home away from home.

Amenities Galore

From a refreshing pool to an exercise room and free guest laundry facilities, this hotel has it all. Business travelers can take advantage of the 24-hour business center and spacious boardroom for meetings. Enjoy complimentary breakfast, local calls, newspapers, and manager's reception during the weekdays.

Ideal Location

Conveniently located near the airport and downtown Charlotte, this hotel is perfect for both leisure and business travelers. Book now for a seamless and enjoyable stay at Comfort Suites Northlake.

Important information:

You must show a valid photo ID and credit card upon check-in.

We do not accept local guests without prior management approval.

All Comfort Suites are smoke-free. We do not accept local guests without prior management approval. All guests must have a valid credit card and matching I.D. at check-in as the entire stay is charged at check-in. We do not accept cash. The first night's stay is authorized at 4pm the day prior to arrival. This authorization will also serve as the incidental deposit. If credit card cannot be pre-authorized, the reservation will be canceled. The incidental hold will be released upon check out and should be returned within 3-7 business days, depending on your financial institution. $100 deposit is required for all prepaid reservations. We DO NOT accept petsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1096 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
C
CHRISTOPHER • solo_traveller • us
7
2026-10-21 • via Nuitee
C
CHRISTOPHER • solo_traveller • us
8
2026-10-21 • via Nuitee
S
Sheronda • solo_traveller • us
10
2026-10-21 • via Nuitee
W
William • couple • us
10
2026-10-17 • via Nuitee
A
Amir • solo_traveller • us
1
Horrible.
Pros:

Water was brown asked for refund receptionist said call bookings. Bookings said it’s up to the property. The property denied my refund because I didn’t take another room.

Cons:

The water was brown when turned on. Did not feel safe or comfortable after.

2026-10-17 • via Nuitee
J
J • solo_traveller • us
8
2026-10-16 • via Nuitee
O
Okongolanga • solo_traveller • us
10
2026-10-16 • via Nuitee
T
Tamara • solo_traveller • us
1
2026-10-15 • via Nuitee
A
Anna • family_with_children • us
8
2026-10-15 • via Nuitee
S
Sandra • solo_traveller • us
5
The overall stay was fair
Pros:

Clean

Cons:

The stay was uncomfortable due to the loud noise from the guest above and on the same floor making it difficult to rest.

2026-10-14 • via Nuitee
A
ArtemVoikov • solo_traveller • ua
10
Comfy place to stay for a night
Pros:

It was a pleasure to stay here. I liked heavy blankets.

Cons:

The hairdryer didn't work for me.

2026-10-13 • via Nuitee
S
Shambough • couple • us
8
Pros:

The breakfast was amazing and the size of the room was really good.

Cons:

The coffee maker didnt work in the room initially but got a new one

2026-10-13 • via Nuitee
T
Tiffany • couple • us
6
2026-10-10 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-10-09 • via Nuitee
P
patricia • couple • us
10
Pros:

I love the room it was cozy

2026-10-09 • via Nuitee
J
Jayson • couple • us
10
2026-10-08 • via Nuitee
C
charisma • solo_traveller • us
10
Every was wonderful
Pros:

Location

2026-10-08 • via Nuitee
M
Melynda • couple • us
1
I wouldn’t recommend this facility to anyone!
Pros:

Nothing

Cons:

Noisy motorists with loud music, my husband & I were getting off the elevator and saw a gentleman coming out of our room before we could say anything he said I was using the outlet in your room for the vacuum.

2026-10-07 • via Nuitee
A
April • couple • us
7
Always a pleasure to stay
Pros:

Great location around the corner from everything

Cons:

I know check was at 3pm I arrived a little early around 2:30 to see if I could go ahead and check in .
I could but my request was not accepted once I got there after I had requested nothing higher than the 2nd floor .

2026-09-18 • via Nuitee
M
Mousa • couple • us
2
Dirty dirty dirty and no maintenance being done to fix problems
Cons:

Elevator didn’t work, sheets dirty, bathroom door didn’t close

2026-09-17 • via Nuitee