Novotel Düsseldorf City West

Hotels
Novotel
7.8 (1364 reviews)
Niederkasseler Lohweg 179 , Düsseldorf , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
High parking costs
Inconsistent room facilities

Categories

Cleanliness
7.16
Mixed sentiments regarding cleanliness; issues with unsatisfactory hygiene noted.
Service
8.63
Friendly and accommodating staff consistently mentioned.
Location
8.17
Convenient location referenced but some comments about distance to attractions.
Room Quality
7.62
Comments reflect decent room conditions; issues with facilities reported.
Amenities
7.65
Basic amenities available; some complaints about additional charges.
Value for Money
7.11
Concerns raised about price relative to the quality of stay.
Food and Beverage
8.16
Breakfast received positive feedback, but prices raised concerns.
Overall Experience
7.93
Overall experience noted as satisfactory, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:37

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our spa featuring a sauna and fitness studio, perfect for unwinding after a busy day exploring Düsseldorf.

Delicious Dining Experience
Savor Mediterranean delicacies at NOVO² restaurant and enjoy a wide selection of drinks at the bar. During summer, dine al fresco on the terrace for a memorable experience.

Convenient Amenities
Stay connected with free Wi-Fi, catch up on your favorite shows with cable TV, and keep your beverages cool with the in-room refrigerator. Plus, with on-site parking and easy access to public transport, exploring the city is a breeze.

Experience comfort and convenience at Novotel Düsseldorf City West. Book now for an unforgettable stay!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 24 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for € 31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1364 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
S
Shunsuke family_with_children jp
8
2026-04-02 via Nuitee
J
JAO solo_traveller cz
8
2026-03-31 via Nuitee
S
Sunil couple ae
6
2026-03-29 via Nuitee
P
Peter solo_traveller se
7
2026-03-26 via Nuitee
C
Christian solo_traveller de
8
Gerne wieder.
Pros:

Gut zugänglicher Fahrradparkplatz. Rund um die Uhr besetzte Rezeption (wg. später Anreise). Ruhige Lage (Fenster zum Innenhof - konnte ich nachts öffnen).

Cons:

Das Frühstück ist so kostspielig, dass ich es lieber nicht in Anspruch genommen habe. Es gibt aber einen guten Bäcker in der Nähe ;-)

2026-03-26 via Nuitee
C
Christopher extended_group de
10
2026-03-23 via Nuitee
B
Bernd extended_group de
9
2026-03-23 via Nuitee
J
Jeroen solo_traveller nl
6
2026-03-18 via Nuitee
N
Nicolas family_with_children de
9
2026-03-18 via Nuitee
A
Alexandre family_with_children be
10
2026-03-16 via Nuitee
T
Tim family_with_children nl
8
2026-03-10 via Nuitee
R
Ralph Michael family_with_children de
7
2026-03-09 via Nuitee
T
Thomas couple de
9
Schönes Hotel in guter Lage
Pros:

Schönes Hotel , sehr freundliche, nette Mitarbeiter, schönes Zimmer, gutes Frühstück, es war ein schönes Wochenende.
Mit dem Taxi knapp 10 Minuten bis zur Altstadt.

Cons:

Das Badezimmer hat ein wenig „Plastik Charme“
Aber es war sauber, also vollkommen ok.

2026-03-08 via Nuitee
M
Marivan family_with_children fi
1
Cons:

Puhtaus

2026-03-07 via Nuitee
J
JAO solo_traveller cz
9
2026-03-06 via Nuitee
J
JAO solo_traveller cz
9
2026-03-06 via Nuitee
J
JAO solo_traveller cz
9
2026-03-06 via Nuitee
J
Jan Ferdus extended_group cz
9
Pros:

.

Cons:

.

2026-03-05 via Nuitee
M
Marcus solo_traveller de
7
2026-03-04 via Nuitee
J
Jani solo_traveller fi
7
2026-03-01 via Nuitee