Novotel Düsseldorf City West

Hotels
•
Novotel
7.8 (1508 reviews)
Niederkasseler Lohweg 179 , Düsseldorf , DE
+49 211 520600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
High parking costs
Inconsistent room facilities

Categories

Cleanliness
7.16
Mixed sentiments regarding cleanliness; issues with unsatisfactory hygiene noted.
Service
8.63
Friendly and accommodating staff consistently mentioned.
Location
8.17
Convenient location referenced but some comments about distance to attractions.
Room Quality
7.62
Comments reflect decent room conditions; issues with facilities reported.
Amenities
7.65
Basic amenities available; some complaints about additional charges.
Value for Money
7.11
Concerns raised about price relative to the quality of stay.
Food and Beverage
8.16
Breakfast received positive feedback, but prices raised concerns.
Overall Experience
7.93
Overall experience noted as satisfactory, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:37

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our spa featuring a sauna and fitness studio, perfect for unwinding after a busy day exploring Düsseldorf.

Delicious Dining Experience
Savor Mediterranean delicacies at NOVO² restaurant and enjoy a wide selection of drinks at the bar. During summer, dine al fresco on the terrace for a memorable experience.

Convenient Amenities
Stay connected with free Wi-Fi, catch up on your favorite shows with cable TV, and keep your beverages cool with the in-room refrigerator. Plus, with on-site parking and easy access to public transport, exploring the city is a breeze.

Experience comfort and convenience at Novotel Düsseldorf City West. Book now for an unforgettable stay!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

7.8
Based on 1508 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
S
Stefanie • family_with_children • de
7
2026-10-17 • via Nuitee
J
John Yil • family_with_children • gb
10
2026-10-17 • via Nuitee
C
Christoph • solo_traveller • de
6
2026-10-17 • via Nuitee
M
Mario • couple • de
7
2026-10-15 • via Nuitee
P
Petko • family_with_children • si
8
2026-10-14 • via Nuitee
G
Gino • family_with_children • es
8
2026-10-14 • via Nuitee
R
Ridvanbalikci • solo_traveller • tr
4
Pros:

very standart few things.. instead of having this breakfast at hotel just a coffe somewhere much more nice.

Cons:

After covid a lot of things changed at hotels and thye exagarete this more and more. There is no single drink even not as an offer. no single personal hygenic things at bathroom. nothing. they take 350 eur per night and there is nothing at room. ant its novotel....

2026-10-13 • via Nuitee
J
Jan • extended_group • nl
8
2026-10-13 • via Nuitee
D
Dennis • solo_traveller • de
8
2026-10-12 • via Nuitee
R
Rocio • solo_traveller • es
9
Un poco caro el bar
Pros:

Hubicacion

Cons:

Los precios del bar del lobby. Es bastante caro.

2026-10-12 • via Nuitee
M
Mina • family_with_children • rs
10
2026-10-11 • via Nuitee
S
Sabine • couple • de
5
2026-10-09 • via Nuitee
F
Florian • extended_group • de
5
Überteuert für das was geboten wird
Pros:

Empfang

Cons:

Zimmer, Preis

2026-10-08 • via Nuitee
M
Monique • couple • de
6
Für 1 Nacht war es ok.
Pros:

Sehr zentral gelegen zur nächsten U Bahn Station. Das Frühstück war ausgezeichnet.

Cons:

Der Preis war extrem überteuert, dafür war das Zimmer sehr schlicht gehalten und die Einrichtung schon etwas in die Jahre gekommen.

2026-10-08 • via Nuitee
K
Kindlein • solo_traveller • de
9
Pros:

Sehr freundliches Personal

Cons:

Nichts

2026-10-08 • via Nuitee
N
Nadine • solo_traveller • de
8
Pros:

Das Hotel war sauber, das Personal freundlich.

Cons:

Der Preis für eine Nacht total teuer. Das lag zwar an einer Konzertreihe in der Stadt, trotzdem finde ich es von allen Hotels eine Frechheit die Zimmer dann so zu überteuern in dem Zeitraum.

2026-10-07 • via Nuitee
Y
Yoline • couple • be
8
2026-10-07 • via Nuitee
V
Valbona • family_with_children • al
5
Cons:

The hotel is old and outdated. Absolutely not for a 4 star hotel

2026-10-07 • via Nuitee
A
Ana Catarina • solo_traveller • pt
7
2026-10-07 • via Nuitee
J
Janina • family_with_children • de
8
Ganz tolles Frühstück und nettes Personal.
Pros:

Sehr tolles Frühstück, eine super Auswahl, sogar mit Kresse. Die Frühstückszeiten sind auch toll. Und obwohl teilweise viele Frühstückende auf einmal da waren, kam die Küche hervorragend mit auffüllen hinterher.
Der Check in und auch der Check out waren schnell und unkompliziert, die Bitte nach einer weiteren Bettdecke spät am Abend wurden direkt von der Rezeption erfüllt, vielen Dank.
Die Zimmer waren sehr sauber, das Personal freundlich.
Die Tiefgarage ist super.

Cons:

Die Einrichtung im Zimmer ist sehr altbacken, der Preis war recht hoch aber sicher wegen dem Konzert in der Stadt.

2026-10-07 • via Nuitee