Novotel Düsseldorf City West

Hotels
Novotel
7.8 (1451 reviews)
Niederkasseler Lohweg 179 , Düsseldorf , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
High parking costs
Inconsistent room facilities

Categories

Cleanliness
7.16
Mixed sentiments regarding cleanliness; issues with unsatisfactory hygiene noted.
Service
8.63
Friendly and accommodating staff consistently mentioned.
Location
8.17
Convenient location referenced but some comments about distance to attractions.
Room Quality
7.62
Comments reflect decent room conditions; issues with facilities reported.
Amenities
7.65
Basic amenities available; some complaints about additional charges.
Value for Money
7.11
Concerns raised about price relative to the quality of stay.
Food and Beverage
8.16
Breakfast received positive feedback, but prices raised concerns.
Overall Experience
7.93
Overall experience noted as satisfactory, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:37

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our spa featuring a sauna and fitness studio, perfect for unwinding after a busy day exploring Düsseldorf.

Delicious Dining Experience
Savor Mediterranean delicacies at NOVO² restaurant and enjoy a wide selection of drinks at the bar. During summer, dine al fresco on the terrace for a memorable experience.

Convenient Amenities
Stay connected with free Wi-Fi, catch up on your favorite shows with cable TV, and keep your beverages cool with the in-room refrigerator. Plus, with on-site parking and easy access to public transport, exploring the city is a breeze.

Experience comfort and convenience at Novotel Düsseldorf City West. Book now for an unforgettable stay!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 24 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for € 31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1451 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
A
Alexandra solo_traveller de
8
2026-06-27 via Nuitee
かねまる solo_traveller de
8
2026-06-26 via Nuitee
P
Paulina solo_traveller cl
9
Pros:

Cómoda habitación para familia de 4, amabilidad del personal y cercanía al transporte público.

Cons:

Lo único es que llegamos de noche app a las 11 am de un viernes y no habían opciones disponibles de comida ni algún lugar cercano donde comprar algo.

2026-06-25 via Nuitee
M
Melanie couple de
8
Würde wir dort übernachten
Pros:

Sehr nettes Personal

2026-06-24 via Nuitee
T
Thomas solo_traveller de
8
2026-06-23 via Nuitee
V
Vlad solo_traveller de
1
2026-06-22 via Nuitee
T
Theresa extended_group de
10
2026-06-22 via Nuitee
G
GÖKKAYA family_with_children tr
10
Çok teşekkürler
Pros:

Konun olarak çok güzel ve nezih bir yerdeydi. Şehrin en sessiz noktasında ve huzur dolu bir yerdeydi.

Cons:

Konum ve temizliği çok iyiydi

2026-06-21 via Nuitee
J
Joao solo_traveller lu
8
Cons:

Les coussins étais pas trop confortables

2026-06-21 via Nuitee
S
Saki solo_traveller de
10
2026-06-21 via Nuitee
M
Mauro couple ch
9
2026-06-21 via Nuitee
G
Günter solo_traveller de
9
2026-06-16 via Nuitee
B
Bettina solo_traveller de
8
2026-06-15 via Nuitee
H
Humaykhanim solo_traveller de
8
2026-06-13 via Nuitee
M
Monika extended_group de
10
2026-06-12 via Nuitee
F
Francesca solo_traveller de
9
2026-06-08 via Nuitee
R
Rebecca family_with_children de
6
2026-06-04 via Nuitee
I
Ines solo_traveller de
9
2026-06-04 via Nuitee
H
Haktan family_with_children tr
6
Price/performance
Pros:

Location, breakfast, friendly staff, Car parking area.

Cons:

The room looked old but it was clean.

2026-06-03 via Nuitee
W
walter couple nl
8
Goed
Pros:

Ok

Cons:

Bed was hard

2026-06-02 via Nuitee