Novotel Düsseldorf City West

Hotels
Novotel
7.8 (1364 reviews)
Niederkasseler Lohweg 179 , Düsseldorf , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
High parking costs
Inconsistent room facilities

Categories

Cleanliness
7.16
Mixed sentiments regarding cleanliness; issues with unsatisfactory hygiene noted.
Service
8.63
Friendly and accommodating staff consistently mentioned.
Location
8.17
Convenient location referenced but some comments about distance to attractions.
Room Quality
7.62
Comments reflect decent room conditions; issues with facilities reported.
Amenities
7.65
Basic amenities available; some complaints about additional charges.
Value for Money
7.11
Concerns raised about price relative to the quality of stay.
Food and Beverage
8.16
Breakfast received positive feedback, but prices raised concerns.
Overall Experience
7.93
Overall experience noted as satisfactory, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:37

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our spa featuring a sauna and fitness studio, perfect for unwinding after a busy day exploring Düsseldorf.

Delicious Dining Experience
Savor Mediterranean delicacies at NOVO² restaurant and enjoy a wide selection of drinks at the bar. During summer, dine al fresco on the terrace for a memorable experience.

Convenient Amenities
Stay connected with free Wi-Fi, catch up on your favorite shows with cable TV, and keep your beverages cool with the in-room refrigerator. Plus, with on-site parking and easy access to public transport, exploring the city is a breeze.

Experience comfort and convenience at Novotel Düsseldorf City West. Book now for an unforgettable stay!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 24 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for € 31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1364 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
I
Ioseb solo_traveller ge
9
2026-02-13 via Nuitee
M
Mateus solo_traveller pt
9
Pros:

Localização era perfeita para o contexto. Quarto bastante espaçoso e confortável, apenas de estar a dar sinais de envelhecimento. Temperatura confortável, pequeno-almoço muito bom, ginásio razoável (pouco espaço) com excelente sauna e espaço adjacente. impecavelmente limpo.

Cons:

Não tinha café espresso ao pequeno-almoço, espaço do ginásio limitado.

2026-02-10 via Nuitee
F
Ferhat family_with_children tr
9
Pros:

odalar buyuk ıyı buzdolabı var banyo buyuk ıyı park yerı ıcın otel sol tarafında sokakta yer var ve sorunsuz park yapılabılınır

Cons:

otelın otoparkı ucretsiz olması gerekli ve kahvaltı ucretsiz olması gerekli ve kanepe eski biraz yayları yatarken rahatsız ediyordu baska oda daki kanepe daha iyiydi yaylarını hissetmedik

2026-02-08 via Nuitee
N
Nadine solo_traveller de
9
Schönes Hotel gute Bahn Anbindung
2026-02-08 via Nuitee
Z
Zülküf family_with_children tr
7
Fena değil
Pros:

Oda yeni ve moderndi, kahvaltı güzeldi, çalışanlar her konuda yardımcı oldular.

Cons:

Otopark ücretli ve pahalı

2026-01-31 via Nuitee
M
Michael family_with_children de
8
2026-01-31 via Nuitee
Y
Yasser couple dk
10
2026-01-25 via Nuitee
S
Sara family_with_children fr
3
Pros:

les équipes perfect et le prix est bon

Cons:

le toilette pas de vtc ( ventilateur)

2026-01-21 via Nuitee
A
Admir solo_traveller de
8
2026-01-20 via Nuitee
N
Necdet couple tr
7
Iyi
Pros:

Oda buyuklugu iyiydi. Yatak ve yastik iyiydi

Cons:

Oda da disposable terlik yok. Bir damla icme suyu yok

2026-01-20 via Nuitee
F
Franz solo_traveller at
10
smart
Pros:

Frühstück

Cons:

Sauna, war nicht aktiviert um 17:00 Uhr

2026-01-20 via Nuitee
T
Tobias family_with_children es
8
2026-01-20 via Nuitee
G
Gunnar couple dk
7
2026-01-20 via Nuitee
G
Giovanni family_with_children de
9
Pros:

Tutto. Struttura, colazione, camere, personale

2026-01-20 via Nuitee
G
Greta family_with_children de
8
2026-01-20 via Nuitee
M
Magnus family_with_children dk
8
Godt ophold til trods for lugtgener
Pros:

Pænt og rent

Cons:

På badeværelset lugtede der meget kraftigt af kloak og vasken var stoppet så vandet ikke kunne forsvinde

2026-01-19 via Nuitee
T
Thomas extended_group at
10
Cons:

kleine Pizza zu großem Preis.

2026-01-19 via Nuitee
J
Jan family_with_children dk
1
Pros:

.

Cons:

When you dote food Pizza it’s a pizza that comes from the supermarket not done by th chef - all the for dinner is shot

2026-01-19 via Nuitee
J
Jennifer family_with_children de
9
2026-01-19 via Nuitee
A
Agnieszka solo_traveller de
5
Pros:

Bett, TV, Vorhänge, Möbel

Cons:

Badezimmer ist renovierungsbedürftig.
Andere Kissen zu Auswahl wäre schön.
Stromstecker am Bett war zu weit, man könnte nicht gleichzeitig Handy aufladen und surfen.
Fitnessstudio: nur Cardiogeräte und kleine Hanteln

2026-01-19 via Nuitee