Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine

Hotels
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Homewood Suites by Hilton
6.9 (202 reviews)
2214 Grapevine Mills Circle West , Grapevine , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient for visiting family
Spacious suites
Cons:
Cleanliness issues
Maintenance problems
Overpriced services
Inconsistent cleaning

Categories

Cleanliness
5.8
Mixed reviews on cleanliness, with some guests mentioning dirty rooms and others noting the need for more frequent cleaning.
Service
7.4
While some guests experienced prompt and helpful service, others complained about absent management and unaddressed maintenance issues.
Location
9
Highly praised for its convenient location near key landmarks and stores, making it ideal for guests visiting family or exploring the area.
Room Quality
6.8
Guests appreciated the spacious and comfortable suites, but there were complaints about cleanliness, maintenance issues, and outdated furnishings.
Amenities
7.1
Mixed reviews on amenities, with positive mentions of the pool and breakfast but complaints about the lack of cleanliness and malfunctioning equipment.
Value for Money
6.7
Some guests felt the hotel was overpriced for the services provided, while others were satisfied with the reasonable rates given the location.
Food and Beverage
7
Although breakfast received positive feedback, there were complaints about the quality of some food items and the absence of fresh coffee on one occasion.
Overall Experience
5.4
Mixed reviews resulting in a mid-range rating for overall guest experience, citing issues with cleanliness, service, and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 00:15

Property Description

Convenient Location
Located adjacent to Grapevine Mills Mall and just 4 miles from Dallas/Fort Worth International Airport, the Homewood Suites Dallas-DFW Airport-Grapevine offers easy access to shopping and travel.

Spacious Suites with Kitchen
Each suite features a full kitchen and a living area with a cable TV and sofa bed, providing ample space and comfort for guests. The warmly decorated suites also include a dining area and a full-size refrigerator.

Amenities for Relaxation and Recreation
Guests can enjoy free access to the indoor pool, hot tub, gym, and sports court for tennis and basketball. Start your day with a daily buffet breakfast and make use of the barbecue facilities at the outdoor gazebo.

Book your stay at Homewood Suites Dallas-DFW Airport-Grapevine for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note, Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

6.9
Based on 202 reviews
Cleanliness: 5.8
Service: 7.4
Location: 9
Room Quality: 6.8
Amenities: 7.1
Value for Money: 6.7
Food and Beverage: 7
Overall Experience: 5.4
R
Robin • solo_traveller • us
4
2026-05-01 • via Nuitee
S
Scott • couple • us
7
It was alright, not as nice as expected
Pros:

Close to Meow Wolf

Cons:

Ceiling was leaking in the bathroom causing bubbles in the paint

2026-04-30 • via Nuitee
S
stephanie • extended_group • sv
10
2026-04-28 • via Nuitee
A
Abraham • solo_traveller • us
9
Pros:

The room itself was very clean front desk personal were super friendly

Cons:

Breakfast didnt have anything appetizing our bed had a large dip in the middle we could not hook up our firestick to the TV

2026-04-21 • via Nuitee
S
sansone • family_with_children • us
1
Disgusting disappointment overpriced
Pros:

Nothing it was so dirty

Cons:

Dirty!!

2026-04-20 • via Nuitee
K
Kara • family_with_children • us
3
Misleading young checking in, nothing worked properly had to be moved rooms so my diabetes medicine didn’t get hot but m
Pros:

The location was the only good part, however there was construction literally right outside our window so it got loud really early which was a huge problem for my family. There were 6 of us total we were there for 10 nights. The 1st room we were in was really hot even with the thermostat down to 67 which is the lowest you can take it. That alone was a bummer as we’re hot natured ppl. Issues number 2 the fridge was AWFUL it even made my milk sour the fridges aren’t cold and my diabetes medicine has to stay cold in the fridge. The fridge was literally room temperature and the freezer was going out. Because I am a diabetic and had medication in the fridge they moved us rooms. So we had to pack up and move. However the freezer was better the fridge was still not cold I had to place ice packs on top of my medication. It stated that this hotel was recently renovated I’m not sure where exactly because the 2nd room they placed us in had black marks on the ceiling around the sprinkler the room smelled awful I guess one of the pilot lights was out in the fire place making it smell the carpets throughout the hallway are very outdated torn in a lot of areas and just nasty. The laundry room you can’t breathe in there both washers don’t work at the same time, also beware of other guest taking your belongings out of the washer and just placing them on top of the non working machine to wash their stuff no matter if your done or not. As that happened to me I walk in and another guest removed my underwear and my kids underwear and place them on too of the non working machine for God and everyone to see or just take it down whatever they please with them. When i addressed the situation with management they told me they can’t really say anything to the guest because of “surveys” so surveys are more important than the guest.

Cons:

Nothing everything was misleading, it’s completely outdated with significant problems throughout the whole property.

2026-04-15 • via Nuitee
J
Julie • solo_traveller • us
4
Never again!!
Pros:

Hot shower good ac

Cons:

As soon as I checked in, I was told there was a $14 fee to park my car that’s bull. No place on the website did it say that. I wouldn’t have stayed there. There was ample parking plenty of hotels in the exact same parking lot that no one paid for! The girl at the counter looked at me like I was crazy as she yawned in my face.

2026-04-13 • via Nuitee
J
Joe • solo_traveller • us
10
2026-04-11 • via Nuitee
T
Toniyia • solo_traveller • us
4
Last Time Staying Here!
Pros:

The grapevine area.

Cons:

Our toilet overflowed in one bathroom, and the other toilet acted as if it wanted to overflow. Spoke to another guest on the elevator and he said his toilet tried to do the same thing. They didn't allow us to switch rooms when I called. Maintenance came and plunged it THE NEXT DAY. And housekeeping didn't come mop the floor that had toilet water and pee all over. So, I cleaned it the best I could just so my kids would be able to use the restroom. The shower floors looks cringe. So, we had to put a towel in the shower, in order to feel somewhat comfortable. I've been staying at this hotel for over 4 years, when we visit Texas. That was our last time staying. They need to do some upgrades, and get some new staff, for sure.

2026-04-11 • via Nuitee
E
ellice • family_with_children • us
7
Ok
Pros:

Customer service

Cons:

Small rooms

2026-04-11 • via Nuitee
S
Sarah • couple • us
8
2026-04-09 • via Nuitee
C
Colby • family_with_children • us
10
2026-04-08 • via Nuitee
T
Terry • family_with_children • us
10
2026-04-06 • via Nuitee
J
Jacqueline • family_with_children • us
5
Pros:

That pool was open and stays open later than most.

Cons:

We were getting ready to check out but when we went to the fridge to get our food to bring home there was water everywhere in the kitchenette area and our food spoiled.

2026-04-04 • via Nuitee
G
Graciela Machado • solo_traveller • br
9
Foi minha 2 vez no hotel. Certamente retornarei mais vezes.
Pros:

Atenção dos funcionarios, limpeza, café da manha excelentes.

Cons:

não foi possível estender checkout, nem antecipar checkin.

2026-04-03 • via Nuitee
A
Ana Liza • couple • au
5
I loved the staff.
Pros:

Near the airport and shopping mall

Cons:

I wish breakfast was better

2026-03-30 • via Nuitee
E
Erica • family_with_children • us
5
Pros:

Friendly greeting

Cons:

Fridge was leaking , beds uncomfortable , room was hot

2026-03-30 • via Nuitee
K
Kayla • family_with_children • us
10
2026-03-30 • via Nuitee
C
Chapman • solo_traveller • us
10
2026-03-26 • via Nuitee
S
Shandy • extended_group • us
10
Perfect
Pros:

Food was great! Staff was friendly! Kids loved pool and outdoor area!

Cons:

No complaints

2026-03-23 • via Nuitee