Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine

Hotels
•
Homewood Suites by Hilton
6.7 (123 reviews)
2214 Grapevine Mills Circle West , Grapevine , US
+1 972-691-2427

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Very convenient location (near mall/airport/attractions)
Comfortable beds
Friendly and responsive staff
Good breakfast
Working indoor pool and hot tub
Pleasant courtyard/outdoor spaces
Clean and comfy rooms reported by many guests
Cons:
Cleanliness problems: ants infestation, strong musty/odd odors, stained mattress, dirty tubs
Inconsistent or infrequent room cleaning on long stays
Billing discrepancy reported (unexpected extra charge)
Some areas show wear and property damage (rundown feel, worn carpets)
Noisy appliances / occasional room noises (toilet, dishwasher)

Categories

Cleanliness
4
Multiple guests reported serious cleanliness issues (room odor, musty/body-odor smell, ants infestation, stained mattress, dirty tubs and worn carpets), indicating below-average cleanliness.
Service
7.6
Service generally praised (several mentions of exceptional, responsive and helpful staff), though at least one report of front desk failing to resolve an ant infestation and a billing dispute lowers the score slightly.
Location
8.6
Repeatedly noted as very convenient — near mall, airport and local points of interest — often cited as a highlight of stays.
Room Quality
5.9
Mixed: beds and room size often praised and described as comfortable, but issues include ants, odd odors, noisy appliances and some wear/damage to property and fixtures.
Amenities
7.6
Indoor pool, working hot tub and a pleasant courtyard were positively mentioned; amenities are a clear asset despite some property rundown elsewhere.
Value for Money
5.5
Mixed impressions: several guests felt good value (clean, comfy rooms), but at least one serious billing dispute and comments about rundown appearance reduce perceived value.
Food and Beverage
7.2
Breakfast received frequent praise (several guests called it great or the best), though one comment described it as merely adequate; overall positive.
Overall Experience
7.2
Overall stays are often described as very good to excellent thanks to location, staff and amenities, but cleanliness and occasional service/billing failures temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located adjacent to Grapevine Mills Mall and just 4 miles from Dallas/Fort Worth International Airport, the Homewood Suites Dallas-DFW Airport-Grapevine offers easy access to shopping and travel.

Spacious Suites with Kitchen
Each suite features a full kitchen and a living area with a cable TV and sofa bed, providing ample space and comfort for guests. The warmly decorated suites also include a dining area and a full-size refrigerator.

Amenities for Relaxation and Recreation
Guests can enjoy free access to the indoor pool, hot tub, gym, and sports court for tennis and basketball. Start your day with a daily buffet breakfast and make use of the barbecue facilities at the outdoor gazebo.

Book your stay at Homewood Suites Dallas-DFW Airport-Grapevine for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note, Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

6.7
Based on 123 reviews
Cleanliness: 4
Service: 7.6
Location: 8.6
Room Quality: 5.9
Amenities: 7.6
Value for Money: 5.5
Food and Beverage: 7.2
Overall Experience: 7.2
B
Bronson • family_with_children • us
3
2026-11-06 • via Nuitee
J
Jermain • couple • aw
8
Pros:

The beds are super comfortable. The hotel is in a very convenient location.

2026-10-26 • via Nuitee
B
brad • family_with_children • us
10
Pros:

Loved the breakfast best I have ever had at a hotel !! Plus loved that the pool was in working condition ans the hot tub as well loved it !! Plus customer service was great! Worked with us with all of family needs .

Cons:

Nothing !!

2026-10-19 • via Nuitee
E
Erica • solo_traveller • us
1
Its in great location
Pros:

That is was very close to a lot of places we were visiting.

Cons:

The fact that booking.com was charging me a certain amount & when I paid at the hotel, they charged me about $102 more & couldn't explain to me the difference. I was told that what they were charging me was the correct price and wouldn't change it or refund me the $102.

2026-10-19 • via Nuitee
J
Jessica • family_with_children • us
5
2026-10-18 • via Nuitee
A
Abdeali Manasawala • solo_traveller • in
5
2026-09-17 • via Nuitee
T
TEISSONNIERE • solo_traveller • fr
8
Très bon hôtel. Bon rapport qualité prix et bien placé.
Pros:

Personnel accueillant et agréable, chambre spacieuse et propre, literie confortable.
Le petit déjeuner est correct mais sans plus (ça n'est pas un petit déjeuner continental).
Localisation idéale par rapport à mon lieu de business et à 10min de l'aéroport.

2026-08-24 • via Nuitee
E
Eva • family_with_children • us
10
We had an amazing stay! Loved this place very much! Awesome staff!
Pros:

It was near the mall

Cons:

The toilet kept making a noise but nothing too bad.

2026-07-20 • via Nuitee
C
Christina • family_with_children • us
4
I will stay there again.
Pros:

Location was the highlight! The downsides were unexpected.

Cons:

The whole place had a very weird smell. Even the room had a very strong punch-you-in-the-face odor. It was musty, and body odor-like and humid air trapped in a room smell tinkering on mold smell. Not pleasant.

2026-07-17 • via Nuitee
E
Ethen • family_with_children • us
4
Nice until we were overrun with ants in our room.
Pros:

The indoor pool was a nice feature, especially since it was raining on and off. The breakfast was good too.

Cons:

We woke up in the morning to our room infested with ants. We were staying on the fourth floor so I don’t know how they got in but they did. My oldest daughter ended up getting bit several times and we had to move off of the main bed to the other side of the room there were so many of them. Told the front desk about it and they said they would let the manager know. Nothing was done about it at all even up until we checked out.

2026-07-16 • via Nuitee
K
Kendall • solo_traveller • us
10
2026-07-08 • via Nuitee
A
Arturo • solo_traveller • us
9
Definitely deserves a future return.
Pros:

Staff: EXCELLENT 👌🏼
Accommodations: EXCELLENT 👌🏼
Breakfast: GREAT 👍🏼
Overall: TOP NOTCH
We'll definitely be coming back in the future.

Cons:

The original room assigned was still being cleaned. We were changed to a clean room within 15 minutes. We didn't contact them, they contacted us. Thank you!

Drive up damage to the property gives it a rundown feel when it's not.

2026-07-05 • via Nuitee
S
Shelbi • family_with_children • us
10
Best stay will be back
Pros:

Clean and comfy

Cons:

Awesome beds and very clean

2026-07-03 • via Nuitee
R
Rudy • family_with_children • gt
10
Excepcional
Pros:

Habitaciones confortables

2026-07-03 • via Nuitee
M
MAGDA MARILI • solo_traveller • gt
10
Pros:

El desayuno

Cons:

.

2026-06-29 • via Nuitee
M
Maryann • solo_traveller • us
7
Adequate
Pros:

The courtyard space is very nice. It's large, has a variety of spaces to sit or eat or walk the dog. Lots of nice shade on a hot June day. The 1 bedroom suite is a nice size for 1 person, bathroom space is large. Staff is very friendly and responsive to any question.

Cons:

The hotel in general is showing it's age. out of date appliances - very noisy dishwasher.

2026-06-20 • via Nuitee
M
Mecca • family_with_children • us
2
2026-06-16 • via Nuitee
F
Fletcher • family_with_children • us
10
Would definitely stay here again
Pros:

Very clean, nice rooms, friendly staff

Cons:

Everything was great

2026-06-15 • via Nuitee
W
Walter • solo_traveller • us
10
Great location, comfortable room, great staff
Pros:

Clean, friendly staff

Cons:

Nothing

2026-05-31 • via Nuitee
D
Dana • extended_group • us
1
I did not stay and requested a refund
Pros:

This hotel was horrible, room was not cleaned tubs were dirty and one a leaking faucet. The mattress was pea stained.

Cons:

The over worn and dirty appearance of the hotel hallway carpets were rip in places and turn back

2026-05-26 • via Nuitee