Comfort Suites Springfield I-70

Hotels
•
Comfort Suites
7.8 (410 reviews)
121 Raydo Circle , Springfield , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast (multiple mentions)
Clean rooms / many guests found rooms clean
Convenient location (near antique malls, easy to get around)
Good value for the money
Spacious rooms / kitchenette in some units
Friendly individual staff members (several positive mentions)
In-room coffee maker
Cons:
Some staff were rude or not hospitable (front desk/manager complaints)
Noisy rooms (highway, elevator proximity, or noisy metal bed frames)
Bed/frame uncomfortable or noisy for some guests
Cleaning issues for some rooms: odors, dirty corners, stained sheers
TV/electrical/light fixture issues; nonworking irons and charging ports reported
Limited gluten-free breakfast options
Breakfast service ends early (9am)
Only one elevator

Categories

Cleanliness
7.2
Mixed: many guests report rooms appeared clean and some called them 'very clean' or 'spacious', but several noted the property needs a deeper cleaning (dirty bathroom corners, curtain sheers with stains, weird smells, and signs of skipped areas and a leaking toilet).
Service
7.6
Mixed: multiple guests praised individual staff (e.g., a very pleasant desk clerk) and called staff friendly, but there are repeated complaints about unfriendly or rude front desk staff/manager.
Location
8.6
Generally positive: guests found the location convenient for antique malls and getting around; however, proximity to the highway or elevator made some rooms noisy.
Room Quality
7
Mixed to below average: some enjoyed comfortable beds, suites and kitchenettes, but several reported issues — noisy metal bed frames, closet doors that don't shut, TV problems, nonworking light fixtures, odors, and intermittent leaks.
Amenities
7.5
Mixed: breakfast, in-room coffee makers and kitchenettes were appreciated; drawbacks include limited gluten-free options, nonworking irons/charging ports in some rooms, and only one elevator.
Value for Money
8.2
Positive: multiple guests explicitly stated the hotel offered good value for the money and liked the room quality for the price.
Food and Beverage
7.6
Generally positive but limited: many guests said the breakfast was good, though some found it 'suspicious' or limited (ends early at 9am) and noted a lack of gluten-free choices.
Overall Experience
8.7
Overall positive: despite recurring service and some cleanliness/room-quality issues, many guests would book again and highlighted cleanliness, comfort, value, and helpful individual staff members as reasons for a good overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location

The Comfort Suites hotel is strategically situated off Interstate 70, providing easy access to numerous universities and airports in the area. Explore nearby attractions like amusement parks, golf courses, and ski areas, all within a short distance from the hotel.

Superior Accommodations

Enjoy a range of full-service amenities including complimentary high-speed Internet, free breakfast with a variety of options, and access to the fitness center and indoor pool. Business travelers will appreciate the well-equipped meeting rooms and business center.

Comfortable Suites

Each suite is furnished with essential amenities like microwaves, refrigerators, and coffee makers, ensuring a comfortable stay for all guests. Upgrade to a suite with a whirlpool bathtub for added luxury during your visit.

Book your stay at Comfort Suites now for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Location

Guest Reviews

7.8
Based on 410 reviews
Cleanliness: 7.2
Service: 7.6
Location: 8.6
Room Quality: 7
Amenities: 7.5
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.7
L
Leah • couple • us
8
2026-11-02 • via Nuitee
M
Michelle • couple • us
10
It was fine.
Pros:

Nice and clean and comfortable.

2026-11-01 • via Nuitee
R
Robert • solo_traveller • us
5
Pros:

Breakfast was good. Room was noisy given proximity to highway.

Cons:

Staff not hospitable.

2026-10-29 • via Nuitee
S
Steve • family_with_children • us
1
2026-10-21 • via Nuitee
J
John • couple • us
8
Room was fine. Breakfast was good.
Pros:

All was good

Cons:

Tv issues. Had to have man come hook it up to get it in. Couldn’t get it shut off at bedtime. Wouldn’t come back on in the morning

2026-10-17 • via Nuitee
J
John • family_with_children • us
3
Pros:

Location

Cons:

The bed was not comfortable and the metal frame was noisy. Every time you rolled over it buckled and made a noise. We only stayed one night and cut our trip short.

2026-10-16 • via Nuitee
J
Jeff • family_with_children • us
9
2026-10-15 • via Nuitee
S
Sanders • solo_traveller • us
5
Pros:

The room and bed were good. Seemed clean for the most part

Cons:

Weird smell in our room, staff was not friendly (not rude per say, but not what you'd expect with someone working in the hospitality industry) there were no lights in the ceiling which was a bit odd. Breakfast was a bit suspicious, but there were a few edible things

2026-10-13 • via Nuitee
D
Debra • couple • us
10
We were pleasantly surprised at how nice the room was.
2026-10-13 • via Nuitee
D
Douglas • couple • us
9
Our experience with your motel was a good one; thank you.
2026-10-08 • via Nuitee
A
Angel Fernandez and Brooke Bock • couple • us
10
2026-09-15 • via Nuitee
D
Debra • couple • us
8
Good value for the money
Pros:

Nice room, good value for the money. Easy location for getting around.

Cons:

Everything was fine

2026-09-15 • via Nuitee
A
Amal Mirando • family_with_children • us
10
Pros:

Great Staff good breakfast

2026-09-15 • via Nuitee
D
Deborah • couple • us
10
2026-09-12 • via Nuitee
R
rodney • couple • us
8
Pretty good
Pros:

The cleanness of it

Cons:

Breakfast was over at 9

2026-09-11 • via Nuitee
R
rodney • couple • us
8
Good
Pros:

Cleanness

Cons:

The light fixture didn’t work

2026-09-11 • via Nuitee
D
DANA • extended_group • us
9
Pros:

easy and lots of choices

Cons:

need more gluten free options

2026-09-10 • via Nuitee
S
senica • couple • us
5
This stay was mediocre and would not book here again
Cons:

I did not like the front desk staff especially the manager who was very rude.

2026-09-04 • via Nuitee
S
Sharyl • couple • us
3
I asked for a room not on the main floor so he said it will be on top floor.
Pros:

The location was ok.

Cons:

The room was located right beside the elevator shaft. Heard everything .Worst room ever! Door for closet didn’t even shut.

2026-09-04 • via Nuitee
S
Shanta • solo_traveller • us
10
Pros:

Everything was clean, and the staff was friendly

2026-09-03 • via Nuitee