Wingate by Wyndham Matthews - Charlotte

Hotels
Wingate by Wyndham
9.4 (952 reviews)
2001 Mount Harmony Church Road , Matthews , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Noise issues
Housekeeping inconsistencies

Categories

Cleanliness
8.79
Several reviews praised cleanliness, but issues were noted with housekeeping.
Service
9.76
The staff received numerous compliments for their helpfulness and attentiveness.
Location
9.3
Good location with convenient access, though some mentioned noise and limited walking options.
Room Quality
8.75
Rooms were generally clean, but inconsistent quality and issues like noise were reported.
Amenities
9.28
Basic amenities available, but some noted dated facilities and specific inconveniences.
Value for Money
9.74
Overall considered good value for the price, despite rising costs.
Food and Beverage
9.79
Breakfast was generally well-received, though some had minor complaints.
Overall Experience
9.76
Most guests had a positive experience overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Daily Hot Breakfast Buffet
Start your day right with a delicious hot breakfast buffet at our North Carolina hotel.

Relaxing Amenities
Unwind by the indoor pool or stay active in the fitness center. Enjoy the convenience of in-room cable TV, refrigerator, and microwave.

Convenient Location
Located just 12 miles from Mint Museum Randolph, our hotel offers easy access to local attractions like the NASCAR Hall of Fame and Carowinds amusement park.

Book your stay at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.4
Based on 952 reviews
Cleanliness: 8.79
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.74
Food and Beverage: 9.79
Overall Experience: 9.76
D
Dynasty family_with_children us
1
Don’t reccomend
Pros:

The outside looked nice

Cons:

As soon as you walk in it smells like mildew, the room doesn’t smell as bad but the water stains on the ceiling were pretty big, the bathroom bathtub was awful it was disgusting and the paint was peeling.

2026-08-27 via Nuitee
J
Jennifer solo_traveller us
9
Clean room but the air conditioner smelled like sweaty gym socks.
Pros:

Friendly staff, clean and remodeled rooms

Cons:

My room had an air conditioning unit that smelled like mildew/mold. I asked to be transferred to another room. I was told that there were no rooms like mine available. The manager said I could switch rooms but I would need to pay an additional $20 plus tax per room fee because they only had larger rooms available. Considering the air conditioner was moldy and smelled awful, I think I should have been moved to another room at no additional charge. The front desk clerk agreed with me that it smelled.

2026-08-24 via Nuitee
A
Asia couple us
7
Pros:

Nicely styled. Fairly clean but a slight amount of hair in the shower. Did not eat the breakfast but seemed like a basic standard breakfast when I got my coffee and a good selection of teas. Location was comfortable and near attractions.

Cons:

There was a bandaid in the pool so I didn’t swim. It was also small and there was windows everywhere with workers outside which was uncomfortable. A little bit of hair in the shower. Small gym not bad but something to consider.

2026-08-20 via Nuitee
W
Wilder solo_traveller us
9
2026-08-19 via Nuitee
W
Wilder solo_traveller us
9
2026-08-19 via Nuitee
M
Matumona family_with_children us
8
Pros:

a clean and quiet place

2026-08-18 via Nuitee
K
Kimberly solo_traveller us
2
Pros:

Close to family members

Cons:

Moving rooms 4 times because of faulty basic amenities like AC andTVs. Hot and humid in hallways and lobby. Smell of Marijuana in one room they were going to give us. And in hallway several times! Pool room was so hot and humid I didn't even want to swim. Very noisy due to freeway so close. Not a good experience to say the least.

2026-08-13 via Nuitee
E
Emmanuel couple us
8
2026-08-12 via Nuitee
V
Victor couple us
10
2026-08-09 via Nuitee
Z
Zach solo_traveller us
9
2026-08-08 via Nuitee
T
Thomas couple us
10
Enjoyed our stay at the location. Great value for this location.
Pros:

Staff was friendly and laser focused on providing great customer service. Breakfast was excellent and facility was A+ with very good pricing. Will definitely be back

2026-07-24 via Nuitee
A
Ashley couple us
9
2026-07-22 via Nuitee
A
Ankit couple us
6
2026-07-22 via Nuitee
T
Tresor family_with_children us
9
Thanks for your kindness
Pros:

Everything is good

Cons:

Nothing

2026-07-21 via Nuitee
B
Brittany solo_traveller us
10
2026-07-21 via Nuitee
M
Mike family_with_children us
7
2026-07-19 via Nuitee
D
Deborah couple us
10
We will stay here again.
Pros:

The hotel was clean and the staff was very kind. The breakfast was hot and had a lot of variety. It was in a great location, very quiet also.

2026-07-19 via Nuitee
T
Tonya family_with_children us
10
Pros:

Clean, friendly staff. Breakfast was good and had a good variety.

2026-07-19 via Nuitee
T
Talauna couple us
2
Not as expected
Cons:

I was contacted by (s)he prior to me arriving advising that my card couldn’t be authorized for the room and my reservation couldn’t be secured without it. I booked through a third party and selected the option to pay at the property. Imagine my surprise getting this call while in route. I gave my card and the charge was successfully authorized. When arriving I was told that they needed to charge the cost of the room again (another $262) and $75 for incidentals AFTER which the initial charge (that wasn’t supposed to be collected yet) would be released. The room also smelled like mildew and had visibly dusty baseboards and in the shower that affected my allergies.

2026-07-18 via Nuitee
M
Medina solo_traveller us
10
2026-07-09 via Nuitee