Courtyard by Marriott Roanoke Airport

Hotels
•
Courtyard by Marriott
8.8 (457 reviews)
3301 Ordway Drive , Roanoke , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful room
Excellent amenities
Cons:
Dirty rooms
Noisy neighbors
High additional costs

Categories

Cleanliness
8.3
Several reviews noted dirty rooms and unpleasant smells, indicating poor cleanliness.
Service
9.8
The staff received multiple compliments for being courteous and helpful.
Location
8.8
Several locations appreciated the hotel's position, though some mentioned it was far from restaurants.
Room Quality
8.3
Complaints about uncomfortable beds and malfunctioning amenities affected overall room quality perception.
Amenities
8.8
The hot tub and other amenities were mentioned positively, but some were disappointed with the pool.
Value for Money
8.3
Multiple add-ons and high prices led to feelings of inadequate value for money.
Food and Beverage
8.8
Positive experiences at the restaurant, though coffee quality was criticized.
Overall Experience
9.3
Overall feedback indicated a mixed experience but generally positive stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:02

Property Description

Convenient Location and Complimentary Services: This Courtyard hotel provides free shuttles to Roanoke Regional Airport, making travel a breeze. Enjoy the stylish lobby, a modern gym, and rooms with 37-inch LCD TVs, all for your comfort.

Comfortable Accommodations: Relax in rooms adorned with warm colors and plush pillow-top mattresses. Stay productive at the well-lit desk with an ergonomic chair, and find coffee makers and ironing facilities in every room for your convenience.

Dining and Leisure Options: Start your day with a delicious breakfast at the Courtyard Bistro, offering fresh Starbucks coffee. Indulge in American cuisine and cocktails for dinner. Unwind in the stylish lobby or take a dip in the indoor pool with a hot tub.

Book your stay at the Courtyard by Marriott Roanoke Airport for a delightful and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 457 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
B
Blair • solo_traveller • us
10
Pros:

I liked that the staff was welcoming, the room was spacious and there were warm cookies when we checked in.

Cons:

Everything was good

2026-06-26 • via Nuitee
D
duwayne • solo_traveller • us
7
Pros:

Overall very nice

Cons:

Drink prices in the loungecwere very high

2026-06-25 • via Nuitee
M
Michael • couple • us
9
2026-06-23 • via Nuitee
C
Catriona • solo_traveller • gb
8
Pros:

Super stop over on our Blue Ridge parkway drive
Bar man was lovely Shame he cut his finger badly and had to go to ER but insisted on still serving us. (Hope he ok now).

Cons:

Nothing really near by that we saw

2026-06-23 • via Nuitee
S
Shayla • family_with_children • us
3
2026-06-19 • via Nuitee
R
Roby • solo_traveller • us
10
2026-06-16 • via Nuitee
V
Va Smith • family_with_children • us
10
2026-06-16 • via Nuitee
M
Madeline • couple • us
10
2026-06-04 • via Nuitee
M
Mica • couple • us
10
2026-05-28 • via Nuitee
J
Jonathan • solo_traveller • us
7
Pros:

Room was spacious with 2 beds and lots of room., and it was clean.

Cons:

The room got too warm in the night, and there was no way to control the thermostat. The hotel charged me for merely parking there. No complimentary breakfast or even coffee. How about just a little coffee? Won't be back!

2026-05-24 • via Nuitee
S
Stacey • solo_traveller • us
10
Pros:

Loved everything the room was spacious, clean,and quiet. Staff was amazing.

Cons:

I paid cash so since I did i had to put a $250 cash deposit, I did get it back when I checked out but it was less money I had for spending that I wasnt expecting.

2026-05-24 • via Nuitee
G
Ginger • couple • us
10
Pros:

The staff was awesome and very helpful

Cons:

Internet problems and streaming problems

2026-05-20 • via Nuitee
M
Maria Dolores • solo_traveller • ar
10
Pros:

Limpio cómodo amable

2026-05-06 • via Nuitee
G
Gilmar Felipe • couple • us
10
Awesome
Pros:

Super clean, staff super helpful

Cons:

Just the gym need a little update

2026-05-02 • via Nuitee
T
Tyonna • couple • us
10
2026-04-27 • via Nuitee
R
Rogers • family_with_children • us
8
2026-04-27 • via Nuitee
M
mauijim96761 • Solo travel • Lahaina, Maui, Hawaii
10
Great overnight stay
Pros:

I just recently stayed at this Marriott Courtyard to catch an early morning flight to the west coast. The shuttle driver who was also the Front Desk Agent that checked me in was amazing. Her customer service was 100%. She was able to accommodate an early check in for me and my room was both spacious and comfortable. Had dinner in the lobby restaurant and Bill was great providing exemplary hospitality. If I'm ever back in this area I won't hesitate to stay here again. Thank you for a wonderful overnight stay.

2026-04-26 • via Tripadvisor
Z
Zamar Tara • couple • us
7
Ok
Pros:

Cleanliness

Cons:

The first person that checked me in was sort of negative saying you don’t have a reservation with us and I knew I did.

2026-04-25 • via Nuitee
E
Ernie • solo_traveller • us
10
2026-04-22 • via Nuitee
O
Omar • family_with_children • us
7
2026-04-19 • via Nuitee