Leonardo Royal Hotel Birmingham

Hotels
•
Leonardo Hotels
8.6 (20000 reviews)
245 Broad Street , Birmingham , gb
+441216069000

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Cleanliness concerns
Room heating issues

Categories

Cleanliness
7.24
Multiple reviews mentioned cleanliness issues, including dirty glasses and overall hygiene concerns.
Service
9.21
Many comments praised the staff for being friendly and helpful.
Location
9.25
The hotel is well-located with easy access to the arena and restaurants.
Room Quality
8.2
Mixed feelings; while the room layout and decor were appreciated, issues with heating affected comfort.
Amenities
8.73
Amenities were noted as good but not explicitly detailed in the reviews.
Value for Money
8.69
General sentiment indicates reasonable prices for the quality provided.
Food and Beverage
8.74
No specific comments, thus rated as standard quality for this hotel tier.
Overall Experience
8.71
While there were some issues, guests indicated a positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Central Location near Key Attractions

Leonardo Royal Hotel Birmingham, formerly Jurys Inn, is ideally situated within 150 metres of the International Convention Centre and the Arena Birmingham. Located on Broad Street, it is also a stone's throw away from Brindley Place and the National Sea Life Centre.

Comfortable Rooms with Modern Amenities

The spacious rooms at Leonardo Royal Hotel Birmingham boast Dream beds, flat-screen TVs, air conditioning, and work areas. Guests can enjoy complimentary Wi-Fi, tea/coffee facilities, and luxurious spa toiletries in the bathrooms.

Convenient Dining Options and Services

Indulge in delicious meals at the on-site restaurant and grab light bites at the bar. With a 24-hour reception and dry cleaning/laundry facilities, the hotel ensures a hassle-free stay for all guests.

Book your stay at Leonardo Royal Hotel Birmingham for a memorable experience in Birmingham!

Important information:

Due to extensive roadworks in the city, guests are advised to allow extra journey time when traveling to the hotel.

The property will offer a 15% discount in the Qpark car parks. For more information please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 16.50 per day.

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
J
Jeed • solo_traveller • gb
10
Super hotel and staff
Pros:

Prosecco on arrival was sooo lovely! The manager at breakfast in the morning was so helpful and friendly.

Cons:

Nothing.

2026-07-04 • via Nuitee
B
Belén • family_with_children • es
9
2026-07-04 • via Nuitee
A
Alice • couple • gb
9
A lovely city break and made even better by a great room to return to each night.
Pros:

Very near city centre and transport hubs. Right on the canal too for beautiful walkways and eateries all v well priced. Great hotel breakfast too.

2026-07-04 • via Nuitee
R
Rebecca • solo_traveller • gb
7
Pros:

Decent gym

2026-07-04 • via Nuitee
F
Fay • solo_traveller • gb
6
Good location, comfortable bed, needs a lot of tlc, not cleaned properly, broken cup, stain on chair
Pros:

Spacious room

Cons:

Toilet not cleaned properly, stain on chair, hole in cup

2026-07-04 • via Nuitee
S
strabardo • solo_traveller • it
10
Lusso e tranquillita'.
Pros:

I letti e la grandezza della camera.

Cons:

Peccato che la colazione fosse a pagamento.

2026-07-04 • via Nuitee
M
mannion • family_with_children • ie
9
Pros:

The location was great very central the check in staff member was very helpful we checked in quite late as our flights were delayed and he was very pleasant

Cons:

I found the room warm

2026-07-04 • via Nuitee
M
Mahfuz • family_with_children • gb
3
Standards gone down. AC dont work
Pros:

Location is good.
Car park convenient

Cons:

Not very welcoming or helpful staff
Tv didnt work
AIR CON didnt work
No disposal toothbrush or toothpaste

2026-07-03 • via Nuitee
M
Marina • solo_traveller • de
9
Pros:

Das Frühstück war sehr gut und die Betten sehr bequem. Für einen Trip durch Birmingham war die Lage sehr gut.

2026-07-03 • via Nuitee
P
Pedro • family_with_children • pt
9
2026-07-03 • via Nuitee
J
Jamie • solo_traveller • gb
10
Perfect!
Pros:

Clean and tidy
Great location

Cons:

Nothing!

2026-07-03 • via Nuitee
P
Patronella • couple • gb
8
2026-07-03 • via Nuitee
S
Stephen • couple • gb
8
2026-07-03 • via Nuitee
L
Lynas • solo_traveller • gb
8
Boys in Brum
Pros:

Location. Good breakfast

Cons:

Bar prices

2026-07-03 • via Nuitee
F
Faulkner • solo_traveller • gb
10
2026-07-02 • via Nuitee
N
Nabila • solo_traveller • de
8
2026-07-02 • via Nuitee
S
Samantha • couple • gb
8
Great location for Utilita
Pros:

Ideal location reception staff excellent local knowledge

Cons:

Attention to detail in room. Cellotape on wall above window. Dent in wall

2026-07-02 • via Nuitee
S
Shannon • couple • gb
8
2026-07-02 • via Nuitee
J
Jade • family_with_children • gb
8
2026-07-02 • via Nuitee
E
Emily Anne • extended_group • gb
3
Aircon broke on hottest weekend of the year, dusty fan provided and expensive parking.
Pros:

Clean room, great location to the main canal area of birmingham.

Cons:

Room had no aircon during our entire stay on the hottest weekend of the year so far, despite being advertised as having aircon. Made many attempts to contact hotel reception - no answer, went down to reception in person on both nights and was told maintenance would fix the issue - didn't happen. Eventually manager suggested to move rooms (the time now was midnight) or bring a plug-in fan. Fan was filthy and dusty, we had to clean it before using it. Room was very hot, no airflow, not able to open windows and unpleasant. Staff offered partial refund which was appreciated but the stay in the room was still absolutely uncomfortable. Be careful about parking - hotel stipulates it has parking, but it is a paid-for carpark which is charging £20 per day. I don't consider that to be a hotel with parking facilities.

2026-07-02 • via Nuitee