Leonardo Royal Hotel Birmingham

Hotels
•
Leonardo Hotels
8.6 (20000 reviews)
245 Broad Street , Birmingham , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Cleanliness concerns
Room heating issues

Categories

Cleanliness
7.24
Multiple reviews mentioned cleanliness issues, including dirty glasses and overall hygiene concerns.
Service
9.21
Many comments praised the staff for being friendly and helpful.
Location
9.25
The hotel is well-located with easy access to the arena and restaurants.
Room Quality
8.2
Mixed feelings; while the room layout and decor were appreciated, issues with heating affected comfort.
Amenities
8.73
Amenities were noted as good but not explicitly detailed in the reviews.
Value for Money
8.69
General sentiment indicates reasonable prices for the quality provided.
Food and Beverage
8.74
No specific comments, thus rated as standard quality for this hotel tier.
Overall Experience
8.71
While there were some issues, guests indicated a positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Central Location near Key Attractions

Leonardo Royal Hotel Birmingham, formerly Jurys Inn, is ideally situated within 150 metres of the International Convention Centre and the Arena Birmingham. Located on Broad Street, it is also a stone's throw away from Brindley Place and the National Sea Life Centre.

Comfortable Rooms with Modern Amenities

The spacious rooms at Leonardo Royal Hotel Birmingham boast Dream beds, flat-screen TVs, air conditioning, and work areas. Guests can enjoy complimentary Wi-Fi, tea/coffee facilities, and luxurious spa toiletries in the bathrooms.

Convenient Dining Options and Services

Indulge in delicious meals at the on-site restaurant and grab light bites at the bar. With a 24-hour reception and dry cleaning/laundry facilities, the hotel ensures a hassle-free stay for all guests.

Book your stay at Leonardo Royal Hotel Birmingham for a memorable experience in Birmingham!

Important information:

Due to extensive roadworks in the city, guests are advised to allow extra journey time when traveling to the hotel.

The property will offer a 15% discount in the Qpark car parks. For more information please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 16.50 per day.

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
J
Journey19244412048 • Couples
10
Great Hotel in great location
Pros:

Stayed for two nights as we were attending the utilita arena. The hotel is absolutely lovely and was perfectly placed in the city centre and about 6 minutes walk to the arena . Staff were attentive , check in quick and easy. We stayed in an exclusive room on the 15th floor. The room was large with king size bed and lovely powerful shower. We views of the canal from our window . Hotel bar was centrally placed with lots of lovely sitting areas and a great choice of drinks. I would highly recommend the hotel and will definitely stay again if coming to Birmingham

2026-06-13 • via Tripadvisor
M
Melonie • solo_traveller • gb
10
Pros:

I've stayed here numerous times simply for the level of comfort, value and location. I live in Birmingham but myself and my boyfriend like to stay here as it's right on Broad Street and so easy to just walk out and have access to everything. We ate at Qavali restaurant opposite the hotel (highly recommend) or there's a Wetherspoons pub literally a minute's walk away.

Despite the location, I've always had a peaceful night's sleep, the beds are a good size and very comfy. Complimentary tea, coffee, bottled water and biscuits with a fridge in the room. Staff are professional but very friendly and helpful. It's the little details that keep me coming back, I wouldn't stay anywhere else in central Birmingham.

Cons:

One of the lifts has been out of service for quite a while now although there are still 3 other working lifts, it can take a while for a lift especially if it's a weekend or if there's a big event nearby (Utilita Arena) and the hotel is busy.

2026-06-13 • via Nuitee
M
Maurice • extended_group • gb
10
2026-06-13 • via Nuitee
M
Melanie • couple • gb
9
Great stay have already booked again
Pros:

Location, car park, room

Cons:

Nothing

2026-06-13 • via Nuitee
S
ScoobySnax5 • extended_group • gb
9
Repeatable and satisfactory
Pros:

Good central location. Breakfast was a good spread but average taste (felt like cheap ingredients). Staff were excellent

Cons:

Breakfast layout was confusing and difficult to find everything.

2026-06-13 • via Nuitee
K
Kath • couple • gb
9
A lovely experience for a first time stay in Birmingham
Pros:

On entering the hotel, I immediately loved the whole vibe of the place. It felt so relaxed . The rooms were excellently furnished and modern. Beds were comfortable. The staff were a credit to the hotel- nothing too much trouble. Good access to public transport into city centre.

Cons:

There was actually nothing to dislike.

2026-06-13 • via Nuitee
C
Christopher • couple • gb
10
2026-06-13 • via Nuitee
R
Ross • couple • gb
4
Great if sleep isn’t important to you
Pros:

Great location

Cons:

The most uncomfortable bed and pillows ever! Called reception to resolve the matter. Said they couldn’t help

2026-06-13 • via Nuitee
D
Diane • solo_traveller • gb
8
Pros:

Helpful staff, good food , excellent location

Cons:

We needed a 2nd chair in our room in a room with 2 double beds. We only had 1 chair

2026-06-13 • via Nuitee
M
Magnus • solo_traveller • gb
8
2026-06-13 • via Nuitee
A
Anees • solo_traveller • gb
1
Pros:

Great location but terrible old dated rooms

Cons:

Dated rooms

2026-06-13 • via Nuitee
J
Jodie • couple • gb
10
2026-06-13 • via Nuitee
E
Edward • couple • nl
9
Top
Pros:

Dicht bij het uitgaansleven

Cons:

De liften werken traag en laag wachten

2026-06-13 • via Nuitee
S
Sue • couple • gb
8
2026-06-13 • via Nuitee
P
Paul • couple • gb
5
Ideal location, shame about the noisy lifts
Pros:

We liked the hotel and its location, close to restaurants and the Utilita stadium

Cons:

Our room was disrupted by the constant noise of the nearby lifts, for the price we paid this wasn’t acceptable

2026-06-13 • via Nuitee
C
Christabel • couple • gb
10
Amazing !
Pros:

The beds, locations and the staffs were very friendly

2026-06-13 • via Nuitee
G
Greg • couple • gb
10
2026-06-13 • via Nuitee
F
Fatima • family_with_children • gb
9
Nice stay with convenient location
Pros:

Very clean, modern and convenient, perfect location too.

Cons:

Nothing

2026-06-13 • via Nuitee
I
Ian • solo_traveller • gb
10
Les Mis close by
Pros:

Ideally located for the Arena. Great selection of nightlife nearby. Transport links to city centre directly outside.

Cons:

Difficult to say. No negative.

2026-06-13 • via Nuitee
T
ThePaul • solo_traveller • gb
10
Pros:

Rooms were lovely, staff were excellent, location fantastic!

2026-06-12 • via Nuitee