Holiday Inn Express Southampton West by IHG

Hotels
Holiday Inn Express
8.1 (4309 reviews)
Adanac Park, Redbridge Lane , Southampton , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Breakfast quality
Location issues
Cleanliness concerns

Categories

Cleanliness
7.74
Generally clean but mentioned some cleanliness issues.
Service
8.71
Staff described as friendly, helpful, and attentive.
Location
7.75
Location is often described as out of the way.
Room Quality
8.2
Rooms are generally comfortable but some issues with size.
Amenities
7.73
Limited amenities mentioned, no gym, and breakfast was a concern.
Value for Money
8.19
Good value for the price, but some amenities lacking.
Food and Beverage
7.74
Breakfast quality events brought complaints.
Overall Experience
8.71
Overall good experience with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Modern Accommodation with Free Parking

The Holiday Inn Express Southampton, conveniently located near the M271 and M27 motorways, offers modern rooms with en-suite power showers, flat-screen TVs, and work desks. Accessible rooms are also available for added convenience.

Meeting Rooms with Natural Daylight

The hotel features 2 meeting rooms with natural daylight, perfect for business gatherings or events.

Complimentary Buffet Breakfast and On-Site Dining

Guests can enjoy evening meals and drinks at the on-site bar, along with a complimentary buffet breakfast offering a variety of Continental and cooked options each morning.

Book your stay at Holiday Inn Express Southampton to explore the city center, Cruise Terminal, Isle of Wight, New Forest, and West Quay shopping center conveniently. Don't miss out on the opportunity to stay just 7 miles away from Southampton Airport.

Important information:

Guests enjoy a discount on day passes for the local David Lloyd leisure club.

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

Please note that when the sofa bed is in use in the Double Room with Sofa Bed, the room cannot accommodate a cot.

The hotel does not have air conditioning, but a fan is provided in every room. If you prefer lighter bedding in your room, please contact the hotel.

The name on the credit card used for the booking must be presented upon check-in.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please inform the property in advance of your stay if you plan to bring a pet.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4309 reviews
Cleanliness: 7.74
Service: 8.71
Location: 7.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
A
avraham solo_traveller il
5
Cons:

אין מיזוג בחדרים נורא חם ולא נעים,להיות במלון.

2026-07-17 via Nuitee
M
Martin family_with_children gb
8
2026-07-16 via Nuitee
A
Alison solo_traveller gb
8
2026-07-15 via Nuitee
S
Simon solo_traveller gb
10
Perfect place for a rest and breakfast perfect location close to peppa pig World
Pros:

Warm welcome from the receptionist room was clean bed was comfortable and great location

Cons:

Nothing, everything was great

2026-07-14 via Nuitee
A
Alan couple gb
7
Great location very clean decent breakfast. No aircon in the bedrooms very hot when we stayed
Pros:

Location and price

Cons:

No aircon room was very hot. Two fans provided but very noisy and were just pushing hot air around

2026-07-13 via Nuitee
M
McKenzie Carter solo_traveller gb
9
Great location for cruise ports
Pros:

Location was a short drive to the cruise ports. Great eating facilities short walk away. Staff were friendly and the free breakfast was really good and plenty of choice

Cons:

Nothing

2026-07-13 via Nuitee
J
John solo_traveller gb
9
Pros:

Good staff excellent breakfast

2026-07-12 via Nuitee
J
JoAnne couple us
6
2026-07-12 via Nuitee
R
Ramaswamy couple in
5
Would not recommended staying at the property.
Pros:

Nothing specific that made me like the property

Cons:

There was no air conditioning in the room and this was not clearly stated in the facilities when the booking was made. The breakfast was very average and the choices were the same each day.

2026-07-12 via Nuitee
F
Fisher solo_traveller gb
8
2026-07-11 via Nuitee
S
Susan solo_traveller gb
10
Apart from the above the rest of it was a good stay -nice room and will ask for it again. Thank you
Pros:

Breakfast on both mornings was a bonus. There was plenty of basic choice, hot when needed. Tea was excellent even decaff option. Thank you.
A bit busy in the actual dining area but fine. No queueing

Cons:

No where else to put this comment.
My satnav and the lack of details from the motorway meant I wasted over an hour looking for the premises,
Sat nav sent me to a premise (no idea which or exactly where) on the opposite side of the Motorway exit.
I phoned the telephone number but the lady couldn't hear me and I kept saying 'I'm lost'.
Sunday early evening riding around the two sites no signs what is a maiden to do? I later discovered a HI sign had blown down!! However some kind security guard at the far end of the estate helped me out- used his phone and showed me a map. Don't know who he was but a life saver. Then Greggs was the signpost for me.

2026-07-11 via Nuitee
F
Fiona extended_group gb
9
Great for a quick stay, ticked all the boxes.
Pros:

Ideal for port, quiet.

Cons:

No outdoor space to sit

2026-07-10 via Nuitee
L
Lizzie.Leek solo_traveller gb
10
Pros:

Helpful staff someone on desk even though we checked in late at night. They were happy to explain breakfast arrangements and with other enquiries.

2026-07-10 via Nuitee
A
Allison couple gb
8
2026-07-10 via Nuitee
S
Susan solo_traveller gb
8
2026-07-09 via Nuitee
M
Martin solo_traveller gb
10
2026-07-08 via Nuitee
G
Gloria solo_traveller gb
8
Above average hotel for its type
Pros:

It was clean, easy to find and very convenient for visiting family in Romsey. Staff were very polite and friendly.

Cons:

No air conditioning in our room!! The fan was very old and noisy and got very hot, so we didn’t want to risk leaving it on all night. Consequently we had to open the window to get some air (we are in the middle of a heatwave!) which meant we got the noise from the motorway from 4am! 😱 I’m sure in normal weather the noise wouldn’t be such an issue as the window would be closed.

2026-07-08 via Nuitee
K
Kylie solo_traveller gb
5
Not as good as last time
Pros:

Comfortable bed, location.

Cons:

Housekeeping didn't happen for my first day/night (it was an extension of a previous booking, so should have been standard/had been requested). Door access was blocked early on the last day (ie before checkout time). Minor issues but not what I'd expect given the price and the previous positive experience.

2026-07-07 via Nuitee
M
Melanie couple gb
8
2026-07-07 via Nuitee
J
Joy couple gb
10
2026-07-05 via Nuitee