Holiday Inn Express Southampton West by IHG

Hotels
Holiday Inn Express
8.1 (4025 reviews)
Adanac Park, Redbridge Lane , Southampton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Breakfast quality
Location issues
Cleanliness concerns

Categories

Cleanliness
7.74
Generally clean but mentioned some cleanliness issues.
Service
8.71
Staff described as friendly, helpful, and attentive.
Location
7.75
Location is often described as out of the way.
Room Quality
8.2
Rooms are generally comfortable but some issues with size.
Amenities
7.73
Limited amenities mentioned, no gym, and breakfast was a concern.
Value for Money
8.19
Good value for the price, but some amenities lacking.
Food and Beverage
7.74
Breakfast quality events brought complaints.
Overall Experience
8.71
Overall good experience with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Modern Accommodation with Free Parking

The Holiday Inn Express Southampton, conveniently located near the M271 and M27 motorways, offers modern rooms with en-suite power showers, flat-screen TVs, and work desks. Accessible rooms are also available for added convenience.

Meeting Rooms with Natural Daylight

The hotel features 2 meeting rooms with natural daylight, perfect for business gatherings or events.

Complimentary Buffet Breakfast and On-Site Dining

Guests can enjoy evening meals and drinks at the on-site bar, along with a complimentary buffet breakfast offering a variety of Continental and cooked options each morning.

Book your stay at Holiday Inn Express Southampton to explore the city center, Cruise Terminal, Isle of Wight, New Forest, and West Quay shopping center conveniently. Don't miss out on the opportunity to stay just 7 miles away from Southampton Airport.

Important information:

Guests enjoy a discount on day passes for the local David Lloyd leisure club.

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

Please note that when the sofa bed is in use in the Double Room with Sofa Bed, the room cannot accommodate a cot.

The hotel does not have air conditioning, but a fan is provided in every room. If you prefer lighter bedding in your room, please contact the hotel.

The name on the credit card used for the booking must be presented upon check-in.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please inform the property in advance of your stay if you plan to bring a pet.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4025 reviews
Cleanliness: 7.74
Service: 8.71
Location: 7.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
B
bruce couple gb
8
Excellent management team who were flexible with my booking as my wife was in hospital that was much appreciated.
Pros:

Great team of people. Nice breakfast and choice. All very clean and welcoming.

Cons:

Maybe the location

2026-04-11 via Nuitee
C
Chris extended_group gb
9
Scott needs assistance
Pros:

Easy good value for Money.
Scott on reception was very busy doing many jobs, but was friendly and professional

2026-04-11 via Nuitee
J
Jacky couple gb
9
2026-04-11 via Nuitee
J
Janet couple gb
9
Ideal place for overnight stay,comfortable and clean with friendly efficient staff
Pros:

Geographically well positioned for Southampton
Clean and comfortable
Friendly and efficient staff
Limited menu but food was tasty

2026-04-11 via Nuitee
R
Robert solo_traveller gb
8
Pros:

Location

Cons:

Bed small

2026-04-11 via Nuitee
A
Alice family_with_children gb
9
Pros:

Location, breakfast, staff

2026-04-10 via Nuitee
M
mark solo_traveller gb
10
2026-04-10 via Nuitee
C
Charles family_with_children gb
10
2026-04-09 via Nuitee
M
Mrs C B. family_with_children gb
10
2026-04-09 via Nuitee
A
Aaron family_with_children gb
1
Pros:

Nothing

Cons:

Don’t stay at this hotel. The car park is a con even tho I registered my parking I still got a letter from park maven and even after appealing and proving I was staying at the hotel they’ve still declined my appeal and are trying to charge me . Avoid

2026-04-08 via Nuitee
B
Brian couple gb
9
The perfect location
Pros:

It’s location near to Romsey

2026-04-08 via Nuitee
J
Julie family_with_children gb
9
Pros:

I liked the location, we came here as we were taking our daughter to peppa pig world, It was very clean and the buffet breakfast was excellent

Cons:

The sofa bed wasn't very comfortable and I think there should be a toilet brush in the toilet, no other issues!

2026-04-08 via Nuitee
K
kristian couple gb
4
Very noisy guests and very uncomfortable bed
Pros:

Quite clean and good location

Cons:

Very uncomfortable pillows rock hard, and very noisy guests with no respect for people sleeping.

2026-04-08 via Nuitee
A
Amit family_with_children gb
5
Good
Pros:

Main bed, bathroom and breakfast were good

Cons:

1. Location with no access to public transport
2. Toilet flush not working properly
3. Completely worn out mattress on sofa bed

2026-04-07 via Nuitee
B
Bev couple gb
6
The location was perfect, the room was ok, could do with a comfy chair in the room
Pros:

Basic room, value for money

Cons:

The breakfast, cold bacon. No fresh milk, fire alarm at 7.40.false alarm, no explanation

2026-04-07 via Nuitee
L
Libuše family_with_children gb
8
2026-04-06 via Nuitee
P
Paul couple gb
8
Good Easter weekend break
Pros:

Breakfast was good, plenty of choice, unfortunately there was no semi skimmed milk on one morning! Also there was a notice stating that there should be no young children around the buffet area, but it was never taken any notice of. Parking was great, very large, warm comfortable room. The shower was good, and overall cleanliness was very good too. The evening meal options had a good selection to suit all. The staff we dealt with were very friendly and helpful.

Cons:

Nothing

2026-04-06 via Nuitee
D
Deborah family_with_children gb
10
Pros:

Excellent rooms, very clean. Great breakfast. Great location 👌

2026-04-06 via Nuitee
S
Samantha-jane family_with_children gb
7
Pros:

The room was spacious plenty of room for 2 of us.
The bar and welcoming was brilliant and check in all good friendly staff.
Venfing machine in hotel should you need anything else which is card payment only

Cons:

The window sile wasn't cleaned so looked grubby in our room.

Went to breakfast at 850 had a bit of a wait to be seated no bacon asked to be told theu had ran out so breakfast was scrambled egg on toast with beans .
Brekkie people piling plates sky high leaving nothing left for the people behind. Would be better to take a little eat and theb return.

No hash browns or sausages which my son would eat so he only had a croissant and chocolate sauce

2026-04-06 via Nuitee
D
Debra solo_traveller gb
10
2026-04-06 via Nuitee