Holiday Inn Express Southampton West by IHG

Hotels
Holiday Inn Express
8.1 (4025 reviews)
Adanac Park, Redbridge Lane , Southampton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Breakfast quality
Location issues
Cleanliness concerns

Categories

Cleanliness
7.74
Generally clean but mentioned some cleanliness issues.
Service
8.71
Staff described as friendly, helpful, and attentive.
Location
7.75
Location is often described as out of the way.
Room Quality
8.2
Rooms are generally comfortable but some issues with size.
Amenities
7.73
Limited amenities mentioned, no gym, and breakfast was a concern.
Value for Money
8.19
Good value for the price, but some amenities lacking.
Food and Beverage
7.74
Breakfast quality events brought complaints.
Overall Experience
8.71
Overall good experience with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Modern Accommodation with Free Parking

The Holiday Inn Express Southampton, conveniently located near the M271 and M27 motorways, offers modern rooms with en-suite power showers, flat-screen TVs, and work desks. Accessible rooms are also available for added convenience.

Meeting Rooms with Natural Daylight

The hotel features 2 meeting rooms with natural daylight, perfect for business gatherings or events.

Complimentary Buffet Breakfast and On-Site Dining

Guests can enjoy evening meals and drinks at the on-site bar, along with a complimentary buffet breakfast offering a variety of Continental and cooked options each morning.

Book your stay at Holiday Inn Express Southampton to explore the city center, Cruise Terminal, Isle of Wight, New Forest, and West Quay shopping center conveniently. Don't miss out on the opportunity to stay just 7 miles away from Southampton Airport.

Important information:

Guests enjoy a discount on day passes for the local David Lloyd leisure club.

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

Please note that when the sofa bed is in use in the Double Room with Sofa Bed, the room cannot accommodate a cot.

The hotel does not have air conditioning, but a fan is provided in every room. If you prefer lighter bedding in your room, please contact the hotel.

The name on the credit card used for the booking must be presented upon check-in.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please inform the property in advance of your stay if you plan to bring a pet.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4025 reviews
Cleanliness: 7.74
Service: 8.71
Location: 7.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
E
Elisabeth couple gb
7
Passable
Pros:

It was convenient for the onward journey

Cons:

I was under the impression I had booked a king size bed and were given a normal double bed that was very uncomfortable

2026-03-28 via Nuitee
B
Brandon family_with_children gb
7
2026-03-28 via Nuitee
K
Kay family_with_children gb
9
Pros:

Welcoming helpful staff. Very clean facilities. Lovely simple buffet breakfast.

Cons:

Would be nice to have 2 chairs in a room for 2 guests.

2026-03-27 via Nuitee
L
Louise solo_traveller gb
7
2026-03-24 via Nuitee
A
Alan family_with_children gb
9
Pros:

Price competitive - easy to find - pub restaurant convenient.

Cons:

Hotel evening menu could have been better.

2026-03-24 via Nuitee
J
John solo_traveller gb
8
I enjoyed the stay but the food l wanted wasn’t available
Pros:

Nice room,very clean,large bathroom,couldn’t fault anything

Cons:

Tv,only has one channel,
I didn’t need a main meal for evening meal but would have liked a sandwich,this was not available
The breakfast was adequate but not brilliant,

2026-03-23 via Nuitee
S
Sarosh solo_traveller gb
8
2026-03-23 via Nuitee
C
Carl couple gb
9
Good choice
Pros:

Facilities clean and modern.

Cons:

Breakfast items missing.

2026-03-23 via Nuitee
V
Victoria family_with_children gb
8
Convenient place to stay when visiting Southampton
Pros:

We've stayed in this hotel several times now, as it's a convenient location for us. Comfortable rooms and a good breakfast, and the staff are always friendly and helpful.

2026-03-23 via Nuitee
S
steve family_with_children gb
9
Convenient hotel before a cruise
Pros:

Good place to stay and convenient for night before a cruise

Cons:

All good

2026-03-23 via Nuitee
C
Connie family_with_children gb
10
Pros:

Breakfast was delightful

Cons:

Sofa bed was slightly uncomfortable

2026-03-23 via Nuitee
D
Deon family_with_children gb
7
A nice stay, felt very welcomed
Pros:

Hotel was really nice. Staff were amazing!

Cons:

The self-serve breakfast. I think it would be better if you could order and have breakfast served at your table so that everyone gets the same amount. I wasn't able to have a full breakfast because everyone else took everything. Was very crowded.

2026-03-23 via Nuitee
G
georgia family_with_children gb
9
As expected, good value.
Pros:

The bed was large and very comfy

Cons:

Loo flush poor

2026-03-22 via Nuitee
B
Brian family_with_children gb
10
2026-03-21 via Nuitee
A
alison family_with_children gb
8
Helpful, happy and clean hotel.
Pros:

Very clean, staff were happy, helpful and accommodating.

Cons:

Rooms a little too hot.

2026-03-21 via Nuitee
S
Smith family_with_children gb
3
2026-03-21 via Nuitee
J
Janet solo_traveller gb
10
2026-03-21 via Nuitee
M
Mary extended_group gb
10
2026-03-21 via Nuitee
D
Debra couple gb
10
2026-03-21 via Nuitee
N
Neil family_with_children gb
7
Pros:

Very well provided for in rooms. Sofa, desk , iron etc.Gluten free provision at breakfast is good and breakfast team were brilliant. Gluten free at other meals is very poor..such a shame.All in all very comfortable and will be a good calling point if we have need to have a short stay in the area again.

Cons:

More gluten free options would be good. The pizza was a token effort but they can be so good these days. There isn't the best area for a night cap on returning to the hotel. A slightly segregated area with lower lighting would be nice but as a hotel you do what you need to do well. There are plenty places within a close distance if needed. Thankyou

2026-03-20 via Nuitee