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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Stay in Birmingham's Vibrant Center
Modern Amenities: Enjoy free WiFi, a chic restaurant, and Black Sheep Coffee shop within the Mailbox Complex.
Stylish Accommodations: Relax in bright rooms with a work desk, 49-inch Plasma TV, and modern bathrooms with power showers.
Convenient Location: Explore Birmingham with ease - just a short walk from New Street Station, Symphony Hall, and the Barclay Arena.
Book your stay at AC Hotel by Marriott Birmingham for a memorable experience in the heart of the city.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Charged full rate for two rooms for not abiding by the cancer rules
Everything was very good except for the below
I was woken in the middle of the night by people talking loudly (drunk) outside my bedroom window on the external seating for the bar area - ruined what was otherwise a very good experience
Location
Friendly staff
Fabulous room with canal view which was spotless
Comfy beds
Superb breakfast
Let us leave our luggage while we shopped
Nice extras in room like robes, slippers, coffee machine with pods, water
The only thing I would say is there was no milk for the tea/coffee and when I rang down they said just come and get it from reception rather than offer to bring it to me- we were on the 5th floor so was a bit of a pain - I was just getting over being ill so did not have the energy to collect it.
Great location.
Felt very clean and it feels like a quality hotel.
Comfortable bed. Decent size room. Fridge in room. Choice of teas rather than just breakfast tea.
Staff were friendly and helpful.
It is expensive.
The breakfast selection was good, however as a gluten intolerant person I object to having to ask whether things contain gluten when in a rush - it would be easy to have a coded letter system for allergens identified added next to the product name and a sign on the wall explaining the code.
Friendly staff .
Great breakfast
No coffee machine in the room
Clean rooms and perfect location in the centre of the city.
Listing said that prebooking wasn’t required for parking but upon departure when we tried to validate parking they said it needed to be prebooked. Breakfast was also meant to be included but receptionist said it wasn’t. In addition, the receptionist staff seemed completely miserable.
Very nice
Great location near to The Central station and town centre
Many of Restaurant bars
Customer service not very welcoming
Coffee machine is broken, side lamp is broken.
I did mention at the front desk, not very apologetic they’re telling me how to use a coffee machine😟
Great location near the canal, nice shops and restaurants at walking distance. Great choice at the breakfast buffet. Friendly staff.
Great helpful friendly staff, good room size and very clean
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Ideal location for both centre and arena. Lots of food places right outside the hotel!
Central location
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