Holiday Inn Express Lichfield by IHG

Hotels
•
Holiday Inn Express
8.5 (3631 reviews)
Wall Island, Birmingham Road, Shenstone , Lichfield , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Good breakfast
Cons:
Cleanliness issues
Traffic noise
Dog barking disturbances

Categories

Cleanliness
7.64
Several reviews indicate issues with cleanliness, specifically dirty rooms.
Service
9.11
Staff described as helpful, polite, and friendly in multiple reviews.
Location
8.65
Location is convenient but in a retail park setting.
Room Quality
8.1
Rooms were mostly comfortable and met expectations, with some complaints about lighting.
Amenities
8.63
Amenities are standard for this hotel tier; some suggestions for improvement noted.
Value for Money
9.09
Guests agree that the hotel offers great value for money overall.
Food and Beverage
8.14
Breakfast was overall good, with specific issues raised in certain reviews.
Overall Experience
8.61
Guests generally had a positive experience, with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Convenient Location for Exploring

Holiday Inn Express Lichfield is the perfect base to explore nearby attractions such as Drayton Manor Theme Park, Lichfield Cathedral, and more. Located near major transport links, including Birmingham Airport and NEC.

Comfortable Rooms with Modern Amenities

Enjoy en-suite rooms with power showers, free WiFi, and flat screen TVs with Freeview. The hotel also offers a lounge/bar, 24-hour Pizza Menu, and complimentary continental breakfast for all guests.

Meeting Facilities and Business Services

With two meeting rooms and easy access to the city center, M6 Toll, and Lichfield Train Station, the hotel is ideal for both leisure and business travelers.

Ready to experience comfort and convenience at Holiday Inn Express Lichfield? Book your stay now!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 3631 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
K
Karen • couple • gb
9
Only fault with the hotel was the terrible mattress. Definitely needs replacing
Pros:

Friendly staff, lovely food, clean

Cons:

The mattress was terrible. Sunk in the middle , the worse night in a hotel and I have stayed in a lot of hotels. Needs replacing.

2026-10-13 • via Nuitee
C
Catherine • couple • gb
7
Pros:

Breakfast was lovely and plentiful. We had travelled all days deciding to have dinner at the hotel it was the worse dinner I’ve ever had I chose the steak pie it arrived at the table overcooked with soft soggy french fries and a small pot of congealed gravy I would never again have dinner at this hotel.

Cons:

Dinner see above

2026-10-12 • via Nuitee
J
John • solo_traveller • gb
9
Great value
Pros:

Easy access, easy parking, welcoming & comfortable

Cons:

N/A

2026-10-11 • via Nuitee
M
Minh Man • extended_group • fr
8
Chambre très bien mais petit déjeuner à améliorer
Pros:

Chambre confortable, calme

Cons:

le petit déjeuner est moyennement gustatif

2026-10-11 • via Nuitee
N
Nicola Mills • solo_traveller • gb
10
Pros:

Friendly and welcoming staff team
Clean rooms
Ideal location of where i needed to be

Cons:

I didn't dislike anything.

2026-10-10 • via Nuitee
J
Jane • couple • gb
10
Very good value for luxury
Pros:

Very comfortable spotlessly clean great shower

Cons:

Nothing

2026-10-10 • via Nuitee
H
Heidi • solo_traveller • gb
10
All round excellent hotel
Pros:

Good price for an excellent budget hotel. Comfortable beds (v good bedside lighting), roomy bathroom with toiletries. Welcoming reception area and great staff

Cons:

Nothing

2026-10-09 • via Nuitee
M
Mark • solo_traveller • gb
6
FULL OF SCRUFFY WORKMEN!!!
Pros:

Friendly staff, free parking.

Cons:

Poor breakfast, no egg choice, cheap produce! This hotel chain has to address workmen in dirty scruffy work wear sat in the breakfast area were people are eating!

2026-10-09 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Josh, the guy on Reception. Happy fella who really helped me out with a nasty virus on my phone after I had clicked on your QR CODE- not using that again. He was superb.

Cons:

The location is very bland.

2026-10-08 • via Nuitee
J
John • couple • gb
6
Pleasant staff. OK facilities. Perfectly acceptable for a one-night stay.
2026-10-07 • via Nuitee
G
Gabriela • family_with_children • ie
10
2026-10-07 • via Nuitee
F
fred • solo_traveller • gb
9
Ok
Pros:

Staff

Cons:

Parking

2026-09-19 • via Nuitee
M
Myles • couple • gb
10
2026-09-19 • via Nuitee
P
paul • couple • gb
9
I’ve used this hotel a couple of times. It’s clean, it’s near the town, McDonald’s and a Starbucks on the same estate if
Pros:

Its location from the town is good. I got an uber to the centre of town for around £6

Cons:

Nothing to dislike

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
9
Golf weekend
Pros:

Convenient location, clean and comfortable. Known standard.

Cons:

Buffet breakfast good but "hot" buffet was lukewarm

2026-09-19 • via Nuitee
B
Bonsall • extended_group • gb
10
2026-09-19 • via Nuitee
G
Geoffrey • family_with_children • gb
8
All Good
2026-09-19 • via Nuitee
I
Ian • couple • gb
8
Was comfortable but basic.
Pros:

Comfortable. Staff were very friendly and helpful

Cons:

Evening meal wasn’t good at all on the 2 evenings we ate there, although the breakfast was very good each day. Would also benefit from a few signposts to find the place

2026-09-18 • via Nuitee
M
Mark • family_with_children • gb
10
A very pleasant stay
Pros:

First time we have stayed in a Holiday Inn Express, and were pleasantly surprised. For a 'budget' brand hotel, the room was nice, with a comfortable bed. Breakfast was a buffet but well cooked with plenty of choice. Staff professional, but also very friendly. Can highly recommend.

Cons:

Cannot think of anything negative to say.

2026-09-18 • via Nuitee
D
Debbie • extended_group • gb
8
2026-09-18 • via Nuitee