Holiday Inn Express Lichfield by IHG

Hotels
•
Holiday Inn Express
8.5 (3176 reviews)
Wall Island, Birmingham Road, Shenstone , Lichfield , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Good breakfast
Cons:
Cleanliness issues
Traffic noise
Dog barking disturbances

Categories

Cleanliness
7.64
Several reviews indicate issues with cleanliness, specifically dirty rooms.
Service
9.11
Staff described as helpful, polite, and friendly in multiple reviews.
Location
8.65
Location is convenient but in a retail park setting.
Room Quality
8.1
Rooms were mostly comfortable and met expectations, with some complaints about lighting.
Amenities
8.63
Amenities are standard for this hotel tier; some suggestions for improvement noted.
Value for Money
9.09
Guests agree that the hotel offers great value for money overall.
Food and Beverage
8.14
Breakfast was overall good, with specific issues raised in certain reviews.
Overall Experience
8.61
Guests generally had a positive experience, with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Convenient Location for Exploring

Holiday Inn Express Lichfield is the perfect base to explore nearby attractions such as Drayton Manor Theme Park, Lichfield Cathedral, and more. Located near major transport links, including Birmingham Airport and NEC.

Comfortable Rooms with Modern Amenities

Enjoy en-suite rooms with power showers, free WiFi, and flat screen TVs with Freeview. The hotel also offers a lounge/bar, 24-hour Pizza Menu, and complimentary continental breakfast for all guests.

Meeting Facilities and Business Services

With two meeting rooms and easy access to the city center, M6 Toll, and Lichfield Train Station, the hotel is ideal for both leisure and business travelers.

Ready to experience comfort and convenience at Holiday Inn Express Lichfield? Book your stay now!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 3176 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
M
Mark • solo_traveller • gb
3
Dog lovers go for it
Pros:

Handy for motorway when enroute to next venue with work.

Cons:

Smelt very strongly of wet dog and dog hair on the bedding. Woke up with a tight chest and needed to take an inhaler that I’ve not used in a long time. Told staff and they said they’d note it! Didn’t seem interested to be honest

2026-03-07 • via Nuitee
A
Anne • solo_traveller • gb
8
Excellent comfortable travel hotel
Pros:

Clean convenient not over priced
Accept dogs
Great breakfast

Cons:

Car park a little tight

2026-03-06 • via Nuitee
J
JOHN • solo_traveller • gb
10
Pros:

Staff were very helpful. I had an additional issue to deal with and member of staff extremely helpful in clearing up the problem.

2026-03-06 • via Nuitee
M
Michelle • couple • gb
10
Better than expectation.
Pros:

Great welcome when we arrived. Comfy mattresses, two singles together made a super king bed which is more generous than a lot of equivalent hotels. Didn’t expect breakfast to be up to much so we were pleasantly surprised by the quality and variety.

2026-03-06 • via Nuitee
R
Rachel • family_with_children • gb
9
2026-03-05 • via Nuitee
G
Gillian • family_with_children • gb
8
Pros:

We enjoyed our stay
Room and bed comfortable.

Cons:

Water pressure low affecting toilet flushing and refilling. Also it was a very gentle shower.
However we got used to being patient.

2026-03-04 • via Nuitee
A
ARMAND • family_with_children • gb
8
2026-03-03 • via Nuitee
A
Annette • couple • gb
6
2026-03-02 • via Nuitee
T
Tej • couple • gb
8
2026-03-01 • via Nuitee
G
gazwilnott • family_with_children • gb
8
2026-02-28 • via Nuitee
T
Timothy • couple • gb
9
2026-02-28 • via Nuitee
X
Xavier • couple • fr
10
2026-02-28 • via Nuitee
J
janet • family_with_children • gb
10
We had a great stay, the room was spotless and the staff were so lovely and welcome
Pros:

It was pleasant and welcome

Cons:

N/A

2026-02-27 • via Nuitee
H
Hildah • family_with_children • gb
8
2026-02-26 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Not the best - poor quality meats and cold

Cons:

Hotel does not take cash - not ideal it is legal tender

2026-02-26 • via Nuitee
M
Michael • family_with_children • gb
8
Pros:

Easy going good breakfast to an extent although my partner was put off her breakfast but over all a great stay

Cons:

The corn flakes that are loose had something inside them that wasn't a corn flake we were told it was a burnt corn flake but it clearly wasn't I expressed my feelings on this to the shift manager to be told he manipulated it with a spoon and was assured very unconvincingly may I add that it was a burnt cornflake

2026-02-23 • via Nuitee
D
Dennis • couple • gb
5
Wouldn’t return
Pros:

Close to where I wanted to visit

Cons:

Some Staff and the manager, the issue of being a cashless hotel meant I had issues paying for extras like food and drink as I had no card only cash to pay

2026-02-23 • via Nuitee
N
Newman • family_with_children • gb
10
Pros:

Very helpful staff at check in, at breakfast and housekeeping. Room was as expected, comfortable and clean. Plenty of hot water. Dove products in the bathroom.

Cons:

At breakfast the toasters were very slow.

2026-02-23 • via Nuitee
R
Rajeev • family_with_children • gb
10
2026-02-22 • via Nuitee
J
james • family_with_children • gb
8
2026-02-22 • via Nuitee