Comfort Inn & Suites Grafton-Cedarburg

Hotels
Comfort
7.2 (382 reviews)
1415 Port Washington Road , Grafton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Pets allowed
Heated pool
Free wired internet
Access to nearby indoor pool
Golfing on site
Tennis lessons on site
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Cons:
Dirty rooms
Poor service from specific staff
Unpleasant odors

Categories

Cleanliness
5.7
Multiple mentions of dirty rooms, mold, and stains.
Service
8.7
Mixed reviews; one negative experience with a staff member but overall good service mentioned.
Location
9.2
Frequently praised for being a great location.
Room Quality
6.2
Mention of worn out towels, bad smells, musty rooms, and old facilities.
Amenities
7.2
Average amenities; decent breakfast but issues identified.
Value for Money
7.2
Feeling of being overpriced and insufficient quality for price, but location is a plus.
Food and Beverage
5.7
Breakfast described as gross and unappealing.
Overall Experience
7.7
Overall decent experience despite multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:18

Property Description

Convenient Location

Just a stone's throw away from Lake Michigan and right off Interstate 43, Comfort Inn and Suites offers easy access to both nature and city attractions.

Modern Amenities

Enjoy the convenience of cable TVs, free WiFi, and complimentary continental breakfast during your stay. Each room is equipped with tea/coffee-making facilities, a work desk, and ironing amenities for your comfort.

Relaxation and Recreation

Unwind by the outdoor pool or stay active in the fitness centre at Comfort Inn and Suites. With a 24-hour front desk, your needs are always met seamlessly.

Book your stay now at Comfort Inn and Suites for a perfect blend of comfort and convenience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please inform the property in advance of the estimated time of arrival. This can be noted in the Special Requests box when booking or by contacting the property directly.

After booking you will receive an email from the property which will specify the instructions for the payment and collecting the keys.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 382 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 5.7
Overall Experience: 7.7
S
Shelly extended_group us
4
The price was low, but the stay wasn’t great.
Pros:

The location was good, and the beds were comfortable.

Cons:

There were ants in our bathroom. There was no coffee in the breakfast area and the food ran out. The morning front desk clerk was unfriendly.

2026-04-24 via Nuitee
Q
Qiuping couple us
8
Pros:

Great location

2026-04-13 via Nuitee
C
Carol couple us
10
Pros:

The property was clean and safe.

2026-03-27 via Nuitee
F
florentino solo_traveller us
10
Pros:

Great service they treat you like family

2026-03-22 via Nuitee
F
florentino solo_traveller us
10
2026-03-22 via Nuitee
L
Lori family_with_children us
5
Pros:

We had to wait to be checked in since no one was at the front desk. He also spoke too fast to understand.

Cons:

The heater in the room was loud and woke us up. The eggs were cold at the continental breakfast and we were there right when it opened. No orange juice was available - it was all water. There was no staff to ask for more orange.

2026-03-05 via Nuitee
M
Maighie family_with_children us
9
2026-02-23 via Nuitee
S
Shelley couple us
5
Pros:

Location

Cons:

It was beat up. Huge crack going down the wall in our bedroom.

2026-02-23 via Nuitee
M
Melissa family_with_children us
9
2026-02-12 via Nuitee
D
Donna family_with_children us
10
Very clean and convenient
Pros:

Close to the hospital

2026-01-21 via Nuitee
K
Kelly family_with_children us
7
Was a great location and comfortable. Didn’t care for the barking dog across the hall but that’s my only complaint
Pros:

Location

Cons:

Breakfast and a barking dog across the hall from us

2026-01-19 via Nuitee
S
Sophia couple us
9
2026-01-19 via Nuitee
R
Roger solo_traveller us
4
I think you have bed bugs due to the fact that I woke up with 3 big red marks on my body.
Pros:

Breakfast was cold dry eggs.

2026-01-19 via Nuitee
J
John extended_group us
7
Got a nice parking spot for my truck and small trailer, staff helpful with that
2026-01-17 via Nuitee
T
Trevor solo_traveller us
8
2026-01-17 via Nuitee
D
Dana couple us
8
Convenient and clean.
Pros:

Easy access from interstate and convenient parking. Close to restaurants and stores.

Cons:

Nothing in particular.

2026-01-15 via Nuitee
S
shannon couple us
9
Pros:

Clean, comfortable, close to highway, very convenient for needs

Cons:

No dislikes

2026-01-10 via Nuitee
M
McKnight family_with_children us
8
2026-01-02 via Nuitee
R
Rebecca extended_group us
4
Pros:

Location

Cons:

Dirty rooms, ice machine broken, not welcoming staff, stale muffins, over priced rooms

2025-11-24 via Nuitee
M
Molleson family_with_children us
6
2025-11-12 via Nuitee