DoubleTree by Hilton Woking

Hotels
Doubletree by Hilton
8.1 (2567 reviews)
Victoria Way , Woking , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent customer service
Spacious and comfortable rooms
Cons:
Inconsistent cleanliness
Issues with breakfast quality

Categories

Cleanliness
7.74
Issues raised regarding cleaning standards and room condition.
Service
9.21
Excellent service highlighted by multiple reviews, especially staff empathy.
Location
8.75
Convenient location praised for access to amenities.
Room Quality
7.2
Spacious rooms but issues with noise and initial room cleanliness.
Amenities
8.23
Standard amenities provided, but lack of a mini fridge noted.
Value for Money
7.69
Some reviews indicated the experience did not meet price expectations.
Food and Beverage
7.24
Breakfast quality and options received criticism.
Overall Experience
8.71
Generally positive experience highlighted with good service overshadowing downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:52

Property Description

Modern Accommodations and Convenient Location:
The DoubleTree by Hilton Woking offers comfortable rooms with a flat-screen TV, desk, and tea/coffee facilities. Situated just a 5-minute walk from the railway station, its central location is ideal for travelers.

Dining Options and Wine Selection:
Guests can enjoy delicious continental and British dishes at the Wocca Grill and Bar 92, along with a wide selection of wines. Whether for a business lunch or a relaxing dinner, the hotel provides a satisfying dining experience.

Accessibility and Conference Facilities:
Conveniently located near major roadways like the M25, M3, and A3, the hotel offers easy access to London Waterloo via Woking Railway Station. Additionally, with an air-conditioned conference center, it's an excellent choice for business events and meetings.

Book your stay at DoubleTree by Hilton Woking for a seamless blend of comfort, convenience, and excellent amenities.

Important information:

Space in the private on site car park may be limited at busy times. However more spaces are available in the public car park.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.1
Based on 2567 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
N
Nick solo_traveller gb
10
2026-07-03 via Nuitee
N
Nicholas solo_traveller gb
8
Clean, comfortable, great breakfast and central location
Pros:

Staff and breakfast were excellent.

Cons:

Entrance to hotel was not obvious

2026-07-02 via Nuitee
N
N1142BRsalvadorr Business
10
Excelente loc
Pros:

It's an excellent hotel, the staff is very friendly, especially Laura, who is very nice and a very sweet person.

2026-06-30 via Tripadvisor
A
Anthony couple gb
8
Comfortable business hotel
Pros:

Exactly as expected

Cons:

No frills

2026-06-30 via Nuitee
K
Kinnie family_with_children hk
8
Great beds made the stay even better!
Pros:

Convenient access by car. Restaurant and bar as well as the 24-hour gym are great!

2026-06-30 via Nuitee
K
kinniec2016 Family Hong Kong
8
Warm and helpful staff
Pros:

Decent and spacious room with good supply of basic amenities. Beds and pillows are comfortable. Reception staff Daniel is very efficient, helpful and humorous who helped our check in process smooth and worry-free.

2026-06-29 via Tripadvisor
W
W1241DMirisc Family
8
Good service.
Pros:

Room and service were good. Staff were friendly. Kateryna at the breakfast service was super friendly and helpful.

2026-06-29 via Tripadvisor
T
thomas solo_traveller gb
10
2026-06-29 via Nuitee
V
Voyage45329943502 Family
10
Breakfast review
Pros:

Laura provided excellent customer service. Every question was answered with a smile and she even brought out breakfast items personally.

2026-06-28 via Tripadvisor
E
Escape48254662614 Business
10
Excellent Service
Pros:

I would like to compliment Laura for her outstanding service during breakfast.

She was warm, friendly, and approachable, making guests feel genuinely welcomed. When I wanted to make myself a coffee, I found that the guest coffee machine was out of service. Without me having to ask, Laura immediately took the initiative to prepare a coffee for me using another machine located away from the guest area.

Her proactive attitude, willingness to help, and attention to detail turned what could have been a minor inconvenience into a pleasant experience. Laura’s excellent customer service and positive attitude are a real credit to the hotel. Thank you, Laura, for going the extra mile to make my breakfast experience enjoyable.

2026-06-28 via Tripadvisor
E
EricK1499 Business
10
Enjoyable stay
Pros:

Your staff Laura is exceptional and hospitable, making my stay a memorable one

2026-06-28 via Tripadvisor
S
smp188 Friends getaway Singapore
10
Excellent service
Pros:

Laura was excellent. She ensured we were well taken care of at all times. Keep it up!

2026-06-28 via Tripadvisor
K
Keith solo_traveller gb
8
Pros:

Efficient air conditioning in the room
Decent menu at Wocca
Bedroom good

Cons:

No plug at one side of the bed you expect plugs/ USB port at both sides of the bed

2026-06-28 via Nuitee
S
Sandra couple gb
7
Great if the room hadn't been so hot
Pros:

Very modern, clean and close to where I was going the next day.

Cons:

Only issue was that the room was exceptionally hot. The air con did not come out cold and even with a fan we were sweltering.

2026-06-28 via Nuitee
E
Evabella couple gb
10
2026-06-28 via Nuitee
J
Joseph solo_traveller gb
10
2026-06-27 via Nuitee
E
Eric solo_traveller gb
9
Pros:

Initially booked wrong dates . Changing reservation was easy and hassle free
Had late check in which was also smooth and efficient
Good breakfast

2026-06-27 via Nuitee
M
Mhairi solo_traveller gb
5
Ok stayed for work but wouldn’t rush back
Pros:

Local, with parking but it was £15 a night to park

Cons:

Tired rooms, bathroom shower needed replaced as bits falling off, not clean looking

2026-06-27 via Nuitee
L
Louise couple gb
9
2026-06-27 via Nuitee
M
michellis246 Business
10
Wonderful experience – thanks to Laura!
Pros:

We had a great stay here. The rooms are very comfortable, but the dining experience was a real highlight thanks to the amazing restaurant staff. They are all so welcoming, but a special shoutout goes to Laura. She is incredibly attentive to every guest and genuinely cares about making sure everyone has a fantastic meal. Thank you, Laura!

2026-06-26 via Tripadvisor