Courtyard Charlotte City Center

Hotels
•
Courtyard by Marriott
8.3 (725 reviews)
237 South Tryon Street , Charlotte , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Cleanliness issues
High additional fees
Limited breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly with the floor in one room.
Service
9.1
Overall positive sentiment, with mentions of friendly and helpful staff.
Location
9.14
Frequent mention of a great location with proximity to attractions.
Room Quality
8.09
Generally good feedback about room quality, but some issues with bedding.
Amenities
8.12
Mixed feedback on amenities; some guests enjoyed the bar while others found breakfast options limited.
Value for Money
7.58
Several mentions of additional fees that detracted from perceived value.
Food and Beverage
8.13
Mixed reviews on food quality, with specific praise for certain items.
Overall Experience
8.6
Positive sentiments generally dominate despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:21

Property Description

Luxurious Downtown Hotel in Charlotte, NC

Skyline Pool and Free Wi-Fi
Indulge in a relaxing stay at our hotel in downtown Charlotte, where you can enjoy the stunning skyline views from our refreshing pool. Stay connected with complimentary in-room Wi-Fi, perfect for both leisure and business travelers.

Comfortable Accommodations
Unwind in our well-appointed guest rooms equipped with modern amenities such as a flat-screen TV, work desk, and coffee maker. The thoughtful additions of a hair dryer and ironing facilities ensure a comfortable stay for all guests.

Convenient Services and Nearby Attractions
Take advantage of our laundry, dry cleaning services, and room service for a hassle-free experience. Explore top attractions like the Blumenthal Performing Arts Center and Carolinas Aviation Museum, all within easy reach of Courtyard Charlotte City Center.

Experience the best of Charlotte - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Oct 7, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 725 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
D
dietrick • couple • us
8
Great 👍
Pros:

N/a

Cons:

N/a

2026-01-29 • via Nuitee
C
Cory • couple • us
10
2026-01-26 • via Nuitee
T
Terrell • couple • us
10
2026-01-26 • via Nuitee
T
Ty • family_with_children • us
9
Pros:

Convenient location to Spectrum center. Great food.

Cons:

You have get off the parking garage and come to into the building to get to the hotel rooms.

2026-01-25 • via Nuitee
J
Jmccoy93 • family_with_children • us
7
2026-01-25 • via Nuitee
D
David • couple • us
9
2026-01-20 • via Nuitee
M
Maurisio • couple • us
10
2026-01-20 • via Nuitee
S
Swapneel • couple • us
1
2026-01-20 • via Nuitee
J
Jeffery • couple • us
10
amazing
Pros:

everything, the bar was my favorite

Cons:

nothing

2026-01-20 • via Nuitee
R
Rodney • couple • us
10
Very nice will stay again
Pros:

It wasbgood

Cons:

N/A

2026-01-20 • via Nuitee
A
Alexander • extended_group • bm
3
Get what you pay for (and double charged)
Pros:

In City Center and relatively cheap

Cons:

I was served a drink from the bar & there were multiple dead flies in the drink, despite the fact there were only one other group of people in the bar. I was also double-charged for parking & had no recourse, as the hotel doesn't provide email contact details & you are put on hold in perpetuity when you call.

2026-01-19 • via Nuitee
R
Rizwan • couple • us
4
Not what I expected from Marriot.
Pros:

Did not have breakfast.

Cons:

The toilet did not flush properly. The amenities were insufficient. The conditioner bottle was empty. There was a fire alarm at 3 AM. There was no toothpaste, facial cleanser.

2026-01-19 • via Nuitee
T
Tracy • couple • us
10
2026-01-19 • via Nuitee
C
Cierra • couple • us
10
2026-01-19 • via Nuitee
J
Jonathan • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
J
JAY • couple • us
10
Good job.
2026-01-19 • via Nuitee
A
Antwain • solo_traveller • us
10
2026-01-19 • via Nuitee
T
Tramarius • couple • us
10
2026-01-19 • via Nuitee
A
Ashley • extended_group • us
9
Very wonderful
Pros:

I loved that we were able to walk around the city for everything we needed and how close it was to Belk Theatre as we were in town to see Wicked. It was a beautiful property and the breakfast was really good and the beds were comfy.

Cons:

I didn’t know until getting there we had to pay for parking after paying for the hotel and everything.

2026-01-19 • via Nuitee
C
CONNIE • couple • us
10
You won’t regret staying here.
Pros:

It was great. Good food. The bed was so comfortable and the shower was awesome. Hot and great water pressure. Location also great to the stadium and lots of food

2026-01-19 • via Nuitee