Courtyard Charlotte City Center

Hotels
•
Courtyard by Marriott
8.3 (807 reviews)
237 South Tryon Street , Charlotte , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Cleanliness issues
High additional fees
Limited breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly with the floor in one room.
Service
9.1
Overall positive sentiment, with mentions of friendly and helpful staff.
Location
9.14
Frequent mention of a great location with proximity to attractions.
Room Quality
8.09
Generally good feedback about room quality, but some issues with bedding.
Amenities
8.12
Mixed feedback on amenities; some guests enjoyed the bar while others found breakfast options limited.
Value for Money
7.58
Several mentions of additional fees that detracted from perceived value.
Food and Beverage
8.13
Mixed reviews on food quality, with specific praise for certain items.
Overall Experience
8.6
Positive sentiments generally dominate despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:21

Property Description

Luxurious Downtown Hotel in Charlotte, NC

Skyline Pool and Free Wi-Fi
Indulge in a relaxing stay at our hotel in downtown Charlotte, where you can enjoy the stunning skyline views from our refreshing pool. Stay connected with complimentary in-room Wi-Fi, perfect for both leisure and business travelers.

Comfortable Accommodations
Unwind in our well-appointed guest rooms equipped with modern amenities such as a flat-screen TV, work desk, and coffee maker. The thoughtful additions of a hair dryer and ironing facilities ensure a comfortable stay for all guests.

Convenient Services and Nearby Attractions
Take advantage of our laundry, dry cleaning services, and room service for a hassle-free experience. Explore top attractions like the Blumenthal Performing Arts Center and Carolinas Aviation Museum, all within easy reach of Courtyard Charlotte City Center.

Experience the best of Charlotte - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 807 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
T
Thessa • family_with_children • us
1
2026-05-30 • via Nuitee
R
ross • couple • us
10
Pros:

Very clean

Cons:

Nun

2026-05-29 • via Nuitee
D
Diamond • extended_group • us
10
2026-05-29 • via Nuitee
S
Shedara • couple • us
10
2026-05-28 • via Nuitee
J
Jaiyah • couple • us
10
2026-05-28 • via Nuitee
G
Gavin • couple • gb
9
Pros:

Excellent room. Great staff. We loved the bar area

Cons:

Overcharging for parking.

2026-05-27 • via Nuitee
E
elena • family_with_children • us
7
Not bad overall, but a bit below expectations for a 4-star hotel.
Pros:

Great location and a fun “pillow bar” in the room 😊
If you’re staying over the weekend, there’s free street parking right next to the hotel entrance, so you don’t need to pay the $40/night parking fee. It would’ve been nice if the reception mentioned it as a helpful tip — but they didn’t 🙂

Cons:

For the first time ever, there was no complimentary water in the room. Also, the bathroom didn’t have a makeup magnifying mirror, which I would normally expect from a 4-star hotel.

2026-05-26 • via Nuitee
J
Jody • extended_group • us
6
2026-05-26 • via Nuitee
J
Jordan • couple • us
10
2026-05-25 • via Nuitee
G
Gwendolyn • solo_traveller • us
9
2026-05-24 • via Nuitee
V
Vivian • extended_group • us
8
2026-05-24 • via Nuitee
J
Jaiyah • extended_group • us
10
2026-05-21 • via Nuitee
T
Tabitha • couple • us
10
2026-05-19 • via Nuitee
T
Teegen • solo_traveller • us
4
Pros:

Room was overall clean and there is a decent bar in the lobby

Cons:

Parking situation sucks. In a bad area with high crime and large homeless population.

2026-05-18 • via Nuitee
S
Stan • solo_traveller • us
10
2026-05-18 • via Nuitee
L
Lindsey • extended_group • us
8
2026-05-18 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-05-15 • via Nuitee
E
Ebony • couple • us
10
2026-05-13 • via Nuitee
O
Olga • couple • us
6
Good hotel for the money.
Pros:

Nice location. Good size room. Pleasant staff.

Cons:

No daily cleaning/tiding the room. Very old coffee machine and no access to hot water.

2026-05-12 • via Nuitee
T
Tiffany • extended_group • us
10
2026-05-11 • via Nuitee