Courtyard Charlotte City Center

Hotels
Courtyard by Marriott
8.3 (739 reviews)
237 South Tryon Street , Charlotte , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Cleanliness issues
High additional fees
Limited breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly with the floor in one room.
Service
9.1
Overall positive sentiment, with mentions of friendly and helpful staff.
Location
9.14
Frequent mention of a great location with proximity to attractions.
Room Quality
8.09
Generally good feedback about room quality, but some issues with bedding.
Amenities
8.12
Mixed feedback on amenities; some guests enjoyed the bar while others found breakfast options limited.
Value for Money
7.58
Several mentions of additional fees that detracted from perceived value.
Food and Beverage
8.13
Mixed reviews on food quality, with specific praise for certain items.
Overall Experience
8.6
Positive sentiments generally dominate despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:21

Property Description

Luxurious Downtown Hotel in Charlotte, NC

Skyline Pool and Free Wi-Fi
Indulge in a relaxing stay at our hotel in downtown Charlotte, where you can enjoy the stunning skyline views from our refreshing pool. Stay connected with complimentary in-room Wi-Fi, perfect for both leisure and business travelers.

Comfortable Accommodations
Unwind in our well-appointed guest rooms equipped with modern amenities such as a flat-screen TV, work desk, and coffee maker. The thoughtful additions of a hair dryer and ironing facilities ensure a comfortable stay for all guests.

Convenient Services and Nearby Attractions
Take advantage of our laundry, dry cleaning services, and room service for a hassle-free experience. Explore top attractions like the Blumenthal Performing Arts Center and Carolinas Aviation Museum, all within easy reach of Courtyard Charlotte City Center.

Experience the best of Charlotte - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Oct 7, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 739 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
L
Lucja couple us
10
2026-04-10 via Nuitee
E
Evrette family_with_children us
10
2026-04-09 via Nuitee
J
jomokenyatta solo_traveller us
10
2026-04-09 via Nuitee
couple us
10
2026-04-08 via Nuitee
L
Letorrius couple us
10
2026-04-06 via Nuitee
L
Larisha couple us
10
2026-04-06 via Nuitee
R
Ramiqa couple us
9
2026-04-06 via Nuitee
R
Robinson family_with_children us
10
2026-04-05 via Nuitee
A
Adrien family_with_children us
8
Pros:

I love the location, not far from spectrum center

2026-04-04 via Nuitee
R
Roberto couple us
8
2026-04-04 via Nuitee
T
Taylor solo_traveller us
7
2026-04-04 via Nuitee
A
Ashley solo_traveller us
10
2026-04-04 via Nuitee
B
Bert family_with_children us
10
They rrrrrrre greattttttt
Pros:

Front desk found me an extra bed.

Cons:

They had put me in a one bedroom

2026-03-31 via Nuitee
L
Leonard couple us
10
Great location, easy to walk to surroundings, and quiet enough to get a good nights y.
Pros:

Easy to find, parking was reasonable, great location.

Cons:

No complaints

2026-03-31 via Nuitee
C
carrie couple us
10
Pros:

Location and friendly staff

2026-03-28 via Nuitee
O
Orion solo_traveller us
10
It was good
Pros:

Close to the arena

Cons:

No smoking rooms

2026-03-28 via Nuitee
D
Dazrial solo_traveller us
10
Pros:

My stay here was great the night shift front desk attendants Shanta and Rob were so helpful and nice to me. I was celebrating my birthday and graduation and they made my weekend! The room they gave me had a great view!! Will be back to see them!!

2026-03-26 via Nuitee
O
ODonnell family_with_children us
10
2026-03-26 via Nuitee
M
Mike C solo_traveller us
2
Never heard noise like that through most of the night...
Pros:

The staff was very professional and polite, and the location is excellent.

Cons:

But my word, the noise... From until at least 3 in the morning there were revved motors and loud music coming from vehicles off the street that my white noise machine on full blast couldn't drown out. Either Charlotte doesn't have reasonable noise ordinances, or they simply don't enforce them. There was no way anybody could have been sleeping the night I was there. If you're in town to party til 4am, this place might be for you, but if you were needing a good night's rest for the next day like I was, you need to stay somewhere else. I feel bad because it's not the staff's fault, but travelers need to be warned that they won't be able to get a good night's rest here.

2026-03-25 via Nuitee
T
Tamara couple us
10
2026-03-25 via Nuitee