Holiday Inn Express Hotel & Suites Saginaw by IHG

Hotels
•
Holiday Inn Express
7.3 (303 reviews)
2501 Tittabawassee Road , Saginaw , US
+1 989-792-7500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast selection (when stocked)
Comfortable beds and pillows
Friendly/front desk staff and helpful check-in
Convenient location near stores/restaurants
Pool and hot tub praised when open
Property generally acceptable/clean for many guests
Cons:
Noise from other guests (loud talking, stomping, running) disrupting sleep
Pool sometimes closed or too hot; pool area issues
Breakfast service problems: long waits, items running out, cold/dry eggs
Maintenance issues and dated rooms (visible wear)
Room problems: wrong bed assignment, uneven mattress, non-working phone
Broken amenities: ice machine, limited coffee K-Cups, no hair dryer, limited towels

Categories

Cleanliness
7
Mixed mentions: several guests said the hotel was clean, but others reported dirty carpet and bathroom floors and visible maintenance issues.
Service
7.8
Generally praised — multiple comments that staff and check-in team were friendly and helpful — but a few instances of poor service (wrong room assignment, slow/abrasive breakfast attendant).
Location
8
Consistently noted as convenient and close to stores/restaurants; several reviews explicitly called location 'good' or 'convenient.'
Room Quality
6.7
Several complaints: dated rooms, maintenance issues, uneven/incorrect beds, non-working phone, and frequent noise from other guests; some guests found rooms comfortable though.
Amenities
6.5
Mixed to negative: pool/hot tub praised when available but often closed or too hot, ice machine out of service, limited K-Cups/no hair dryer, lack of towels at pool and fitness center issues.
Value for Money
7
Many found the property acceptable for their needs but noted it fell short of higher Holiday Inn standards and needs upgrades; overall value perceived as average to slightly above average.
Food and Beverage
7.6
Breakfast repeatedly described as having good selection and tasty items (sausage gravy noted), but service problems — running out of food, long waits, cold/dry eggs — reduced consistency.
Overall Experience
7.8
Overall stays were often comfortable with friendly staff and good breakfast when available, but noise, maintenance issues, and intermittent amenity failures tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Unwind in our indoor pool and sauna, and enjoy spacious rooms with complimentary Wi-Fi, cable TV, and coffee facilities. Upgrade to a suite with a microwave and refrigerator for added convenience.

Fitness and Relaxation: Stay active in our well-equipped gym, then relax in our cozy seating area.

Nearby Attractions: Explore the Prime Outlets At Birch Run just 21 miles away, and enjoy easy access to Horizons Conference Center and Frankenmuth. Only 10.5 miles from MBS International Airport for added convenience.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Saginaw. Book now for an unforgettable stay.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note that only guests at the the hotel have access to property facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 303 reviews
Cleanliness: 7
Service: 7.8
Location: 8
Room Quality: 6.7
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 7.8
C
Charlotte • solo_traveller • us
5
Just okay.
Pros:

Close to where we needed to be. Bed was comfortable

Cons:

Dated a bit. No hair dryer. Carpet and bathroom floor not clean as should be. Also room right across from ice machine, loud clunks all night.

2026-10-27 • via Nuitee
C
Carleena • couple • us
1
Would not recommend.
Pros:

The property was ok. The pool was nice.

Cons:

The staff put us in a king room when I reserved two queen beds. Told me that they reserve the right to change our room when they want. So business partner and I had one bed. Breakfast was busy and food was not being brought out. Told that it would be 8 minutes and we waited 35 minutes and nothing was brought out to restock. When we asked the lady told us “do you want your food hot or what?” So we left to eat elsewhere.

2026-10-27 • via Nuitee
A
Angela • family_with_children • us
8
Would stay here again
Pros:

Great breakfast selections, not enough seating

Cons:

Pool was closed

2026-10-27 • via Nuitee
D
Dale • family_with_children • ca
8
2026-10-25 • via Nuitee
R
Renee • couple • ca
5
Cons:

No hot water and no communication letting us know ahead of time.

2026-10-23 • via Nuitee
T
Teresa • family_with_children • us
5
Pros:

location was good, breakfast had a good selection

Cons:

When using the pool/hot tub, other guests children were running around jumping into pool. Banging continuously on the fitness center door, no extra towels at pool area

2026-10-19 • via Nuitee
H
Holli • solo_traveller • us
1
Pros:

The hotel was clean, the staff was very nice, the pool/hot tub was nice and the breakfast was good.

Cons:

The phone in our room did not work. The guests were rude and disrespectful to the other guests by slamming doors and talking loudly till 3 am. The person on the 3rd floor above us was walking very heavily (stomping) till 11:30.

2026-10-12 • via Nuitee
A
Ann • solo_traveller • us
10
2026-10-12 • via Nuitee
B
Blase • couple • us
10
Was a relaxing time and would stay there again.
Pros:

comfortable, and quiet. Sausage gravy was very tasty.

Cons:

Breakfast eggs were dry.

2026-10-10 • via Nuitee
S
Stephen • extended_group • us
8
This hotel met our needs for this stay, but maybe not our expectations. Holiday Inn is known for a much higher standard.
Pros:

The property was acceptable by cleanliness standards, and the staff was nice.

Cons:

The property was a little dated. There was visible maintenance issues, pretty much, every where. It is time for a remodel and upgrade on this facility.

2026-10-07 • via Nuitee
L
Laura • couple • us
8
It was our chance at a small get away.
Pros:

The people who work there made the stay great.

Cons:

One of the queen beds was uneven. Didn’t notice till the morning and back was sore.

2026-09-17 • via Nuitee
G
Gail • couple • us
8
2026-09-16 • via Nuitee
G
Glorious • couple • us
10
Very supporting
Pros:

Very nice.

2026-09-11 • via Nuitee
S
Steven • couple • us
10
2026-09-10 • via Nuitee
T
Tanya • couple • us
10
2026-09-10 • via Nuitee
A
Assalone • family_with_children • us
7
Pros:

Check in staff were great and very friendly

Cons:

The pool was hotter then the hot tub

2026-09-08 • via Nuitee
A
Ahmed • solo_traveller • us
9
2026-08-31 • via Nuitee
C
clarse • couple • us
8
2026-08-27 • via Nuitee
B
Brooke • couple • us
5
2026-08-22 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Comfy bed. Great shower. Very comfortable. Had a keurig. Hasall amenities.

Cons:

Only had decaf k-cups and only 3. 4 k- cups of decaf and regular would be a suggestion. Had to call the front next to get regular coffee for the morning.

2026-08-17 • via Nuitee