Mercure Cergy Pontoise Centre

Hotels
•
Mercure
7.5 (930 reviews)
3 Rue Des Chênes Emeraude , Cergy , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Outdated decor

Categories

Cleanliness
6.64
Several reviews indicate dissatisfaction with cleanliness, especially with housekeeping and maintenance.
Service
8.61
Multiple reviews praise the staff for their friendliness and assistance.
Location
7.65
Location mentioned positively for its proximity to local attractions, though some negatives were noted.
Room Quality
7.1
Room quality noted as average; issues with heating and decor were mentioned.
Amenities
7.63
Amenities met basic expectations, but some improvements were suggested.
Value for Money
7.59
General sentiment indicates that value is acceptable but can be improved, especially regarding cleanliness.
Food and Beverage
7.14
Breakfast noted as reasonably good but expensive, leading to mixed feelings.
Overall Experience
7.61
The overall experience was generally positive, though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:04

Property Description

Modern Hotel near Paris

This Mercure hotel is conveniently located just a short walk from Cergy-Prefecture RER station, offering easy access to the heart of Paris. The air-conditioned rooms provide a comfortable stay with satellite TV for entertainment.

Well-Equipped Rooms

The rooms at Mercure Cergy Pontoise Centre are designed to meet your needs with amenities such as high-speed internet, a courtesy tray, and tea/coffee facilities, ensuring a pleasant and productive stay.

Convenient Amenities

Indulge in delicious dining options just 1.7 km away in Port Cergy or unwind at the hotel's Astree Bar. Additionally, benefit from secure private parking and surveillance for a worry-free stay.

Ready to experience comfort and convenience near Paris? Book your stay at Mercure Cergy Pontoise Centre now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 930 reviews
Cleanliness: 6.64
Service: 8.61
Location: 7.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.61
T
Teresa • solo_traveller • es
8
Staff simpático
Pros:

Lo que más me gustó fue el staff, super simpáticos!!

2026-05-08 • via Nuitee
C
Carole • solo_traveller • fr
9
2026-05-07 • via Nuitee
S
Sandra • couple • de
6
2026-05-06 • via Nuitee
J
Jean-Jacques • solo_traveller • fr
10
Magnifique
Pros:

Tout est bon

Cons:

Rien

2026-05-05 • via Nuitee
K
Kadirine Bory • solo_traveller • fr
8
2026-05-05 • via Nuitee
Q
Quincy • couple • fr
2
Un hôtel rétro
Pros:

Le personnel de l’hôtel

Cons:

Très sincèrement, l’hôtel est resté dans les années fin 90.
Les photos sont trompeuses, le parking souterrain est cloque. Les chambres sont poussiéreuses et sentent l’enfermé, le lit pas confortable, une baignoire dans la salle de bain, une télé sans câble HDMI. Je m’attendais à un vrai 4 étoile et j’ai été assez déçu. Le personnel est très agréable par contre. L’hôtel a clairement besoin d’être aménagé car il n’est clairement pas à la hauteur d’un 4 étoiles mercure

2026-05-04 • via Nuitee
A
Asma • couple • fr
6
Bof je m’attendais à mieux quand même
Pros:

L’emplacement et les employés

Cons:

La vétusté des équipements. La clim et le frigo ne fonctionnaient pas.

2026-05-02 • via Nuitee
M
Monica • couple • fr
10
Agréable
Pros:

L’accueil

Cons:

Tout était parfait

2026-04-27 • via Nuitee
I
Isabelle • solo_traveller • be
9
Pros:

J ai eu une 🛁 pour moi c est le top merci

Cons:

Le va et viens du resto fast-food face a l entree, avec des heures ou on est vraiment pas rassuré de fumer sa cig

2026-04-27 • via Nuitee
F
Fatma • couple • fr
7
2026-04-27 • via Nuitee
Y
Youss • solo_traveller • fr
10
2026-04-22 • via Nuitee
A
Abdoulaye • couple • fr
8
2026-04-21 • via Nuitee
K
karim • solo_traveller • fr
4
2026-04-19 • via Nuitee
M
MARYVONNE • solo_traveller • mq
10
Super séjour mais trop court. J'ai regretté de n'avoir profité du lit que quelques petites heures.
Pros:

La chambre était super. Le lit impeccable. La propreté au top.

Cons:

La baignoire était vraiment trop haute. Il fallait faire un effort pour y grimper.

2026-04-18 • via Nuitee
L
Lisa • solo_traveller • fr
10
Pros:

Bien

2026-04-17 • via Nuitee
J
Jean-Luc • solo_traveller • fr
3
Pros:

Pas grand chose

Cons:

Lit dur, petit dej moyen, très éloigné de certains 4*

2026-04-17 • via Nuitee
O
Oumar • couple • fr
10
2026-04-13 • via Nuitee
C
Claudia • family_with_children • fr
9
2026-04-12 • via Nuitee
I
Iram • family_with_children • be
7
Cons:

Très difficile de se déplacer et de sortir du parking

2026-04-08 • via Nuitee
B
Bafuanga • family_with_children • fr
8
Pros:

L'accueil...les équipements...l'emplacement...le quartier...

Cons:

Parking

2026-04-07 • via Nuitee