Holiday Inn Express & Suites - Indianapolis Northwest by IHG

Hotels
Holiday Inn Express
8.2 (491 reviews)
6240 Intech Commons Drive , Indianapolis , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfortable beds
Cons:
Breakfast quality
Issues with cleanliness
Dated rooms

Categories

Cleanliness
7.66
Mixed reviews on cleanliness, with reports of dirty showers and bugs.
Service
9.13
Most reviews highlight friendly and helpful staff.
Location
8.67
Convenient location for attractions and surgery.
Room Quality
8.12
Generally positive sentiments about rooms, some mention datedness.
Amenities
8.15
Facilities are generally acceptable, though some amenities like the ice machine were noted as down.
Value for Money
8.61
Good value for a moderately priced hotel.
Food and Beverage
7.16
Breakfast quality received several complaints.
Overall Experience
8.13
Overall good experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:51

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in the indoor pool and hot tub or stay connected with complimentary Wi-Fi in every room.

Modern Amenities for a Pleasant Stay
Enjoy the convenience of in-room coffee makers, flat-screen TVs, and deluxe bathroom essentials.

Convenient Location and Added Perks
Just a short drive from the Indianapolis Motor Speedway, relish in a daily hot breakfast buffet, access to a 24-hour business center, and a fitness facility.

Book your stay at the Holiday Inn Express & Suites - Indianapolis Northwest for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the indoor pool is currently closed. Please contact the property for additional information.

Please note the property is undergoing renovations that are scheduled to be completed at the end of November 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 491 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.13
S
Sheila couple us
9
2026-05-30 via Nuitee
3
349peytons Solo travel
2
Bad host
Pros:

Rude host behind the counter. He wouldnt let me warm up my lunch in the microwave. He also smelled really bad and had a very unwelcoming vibe.

2026-05-20 via Tripadvisor
E
Eung Chang solo_traveller kr
9
2026-05-20 via Nuitee
S
Sabrina family_with_children us
9
2026-05-15 via Nuitee
R
RANJIT couple sa
9
Perfect stay location in Indiana
Pros:

Neat and clean, easy access, good breakfast and courteous staff.

Cons:

Nothing to complain about

2026-05-12 via Nuitee
D
Departure05062186546 Business Chicago, Illinois
2
Discrimination
Pros:

Writing this while the experience is still fresh. Upon arriving this weekend for work, I was met with unprofessional behavior from the front desk clerk. I informed her that I was staying with the company I work for, provided my first and last name along with my identification, and was told I could not check in because I am under 21.
I have been checking into Holiday Inn hotels all year under the company I work for without issue. My roommate had already checked into the room, so I only needed my room key. Despite this, she insisted my roommate had to come downstairs before she could provide me access. She also claimed she “called the room” and questioned me about my roommate’s name.
It was not until another coworker came downstairs that both myself and another coworker were finally given our room keys. Before doing so, she asked my coworker, “Do you know them?” The moment my coworker confirmed that she did, we were handed our keys.
The interaction felt unnecessarily hostile, disrespectful, and discriminatory. I did not appreciate the way we were treated and would not recommend staying here based on this experience.

2026-05-07 via Tripadvisor
C
Cyleste' solo_traveller us
10
2026-05-07 via Nuitee
N
Nicole couple us
9
Comfy beds. Great location.
Pros:

Good location. Friendly staff.

Cons:

Our stay was right after valentines day and there were leftover rose petals on the floor in our room as well as a large wad of hair in the corner of the shower. So cleaning crew needs to step it up for sure.

2026-04-23 via Nuitee
H
Heath solo_traveller us
8
2026-04-22 via Nuitee
Y
Ying couple us
9
Great!
Pros:

Nice experience with this Holiday Inn, over my expectation.

Cons:

Room size and facilities

2026-04-22 via Nuitee
C
C Scott solo_traveller us
9
Pros:

Thanks

2026-04-16 via Nuitee
B
Barbara family_with_children us
8
2026-04-13 via Nuitee
B
Beverly extended_group us
8
2026-03-30 via Nuitee
S
sara couple us
10
2026-03-27 via Nuitee
C
Carol family_with_children us
7
Wonderful accommodations but not so wonderful pool.
Pros:

Room was very clean. Bed was most comfortable I’ve had at a hotel. Staff were very nice.

Cons:

The pool had a lot of scum on the surface. It needed better upkeep.

2026-03-27 via Nuitee
W
Warren couple us
10
2026-03-21 via Nuitee
L
Lattimore couple us
10
2026-03-20 via Nuitee
M
Mari couple us
9
Very nice, clean hotel
Pros:

Easy to get to. Close to everything. Very clean. Good breakfast.

Cons:

My only complaint was the shower. We stayed in a suite and the bathroom was nice and big. But the shower handle was on the opposite side of the door so you have to get in it to turn it on so you’re hit with a cold blast of water. And then it took a long time for the water to get warm. It never actually got hot and I had it turned all the way over to the hot side.

2026-03-18 via Nuitee
S
Steven family_with_children us
8
Very nice
Pros:

Hotel clean, room was functional, parking was easy.

Cons:

The pool was kind of dirty, received a noise complaint from the room below but we were put on the second floor with 3 kids under 3. They weren’t loud but they crawled and ran. They are kids.

2026-03-16 via Nuitee
K
Karen family_with_children us
8
2026-03-15 via Nuitee