Quality Inn & Suites Frostburg-Cumberland

Hotels
•
Quality Inn
8.1 (351 reviews)
11100 New Georges Creek Rd , Frostburg , US
+1 240-657-0828

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms reported by many guests
Friendly, helpful and efficient staff
Great location and scenic views; close to eateries/attractions
Good breakfast with hot options and waffle machine
Convenient parking
Cons:
Occasional musty or smoke smells in some rooms; one no-hot-water report
No elevator (accessibility issue)
Some rooms feel dated or have maintenance issues (old furnishings, stuck door, TV remote)
Breakfast/coffee described as sparse or poor by a few guests
Limited local delivery restaurant options

Categories

Cleanliness
7.7
Many reviews call the rooms spotless and very clean, but there are multiple complaints about musty or smoke smells in some rooms and one report of no hot water, so cleanliness is mixed.
Service
8.45
Staff are frequently described as polite, friendly, helpful and efficient at check-in; a small number of comments note a less-cordial receptionist, but service is overall a strong point.
Location
8.45
Location and views are repeatedly praised (close to eateries/attractions, scenic mountain/top views, convenient parking); one guest noted being farther from a trail and uphill, but location is generally a highlight.
Room Quality
7.8
Rooms are often called spacious and comfortable with updated bathrooms by several guests; however some guests reported dated furnishings, musty/stale smells, a stuck door and a non-working TV remote.
Amenities
8.1
Breakfast, parking and helpful on-site features (waffle machine noted) are positive; however lack of an elevator and limited local delivery options were mentioned—overall amenities are adequate for the hotel tier.
Value for Money
8.1
Several guests described the hotel as reasonably priced or good value with clean rooms and included breakfast; one guest felt the price did not match the older condition in spots, so value is generally fair.
Food and Beverage
8.1
Breakfast is frequently praised as well-stocked with hot options by many guests, though a few callers found it sparse and criticized the coffee—overall breakfast quality is positive.
Overall Experience
8.1
The overall sentiment is positive with multiple guests calling the stay excellent or phenomenal (clean, comfortable, friendly staff), tempered by occasional issues (smells, dated rooms, no elevator) leading to a generally favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Situated just off Interstate 68, Quality Inn & Suites Frostburg-Cumberland is a mere 2 miles from Frostburg State University, making it an ideal choice for visitors to the area.

Comfort and Wellness
Enjoy a daily continental breakfast before utilizing the fitness room and sauna to unwind. The guest rooms are equipped with free Wi-Fi, cable TV, a small fridge, and an alarm clock radio, ensuring a comfortable stay.

Nearby Attractions
Conveniently located within a short drive from Frostburg State University, Allegany College, and Country Club Mall Shopping Center, our hotel provides easy access to key destinations.

Experience comfort and convenience at Quality Inn & Suites Frostburg-Cumberland. Book your stay now!

Important information:

Please note breakfast service is suspended until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBE

Location

Guest Reviews

8.1
Based on 351 reviews
Cleanliness: 7.7
Service: 8.45
Location: 8.45
Room Quality: 7.8
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.1
R
Roger • couple • us
7
Decent. Price a little high for the level of accommodations. Front desk female attendant cheerful an
Pros:

Decent. Could have had more variety. Cold milk.

2026-11-03 • via Nuitee
T
Trey • solo_traveller • us
9
2026-11-01 • via Nuitee
R
Robert • solo_traveller • us
8
2026-11-01 • via Nuitee
C
Chris • family_with_children • us
10
Pros:

Quiet area. Large parking

2026-10-16 • via Nuitee
C
Cassie • solo_traveller • us
5
Cons:

no hot water, room smelled like smoke even tho it was a non smoking room

2026-10-12 • via Nuitee
W
West • couple • us
10
Pros:

Beautiful room great location

2026-10-11 • via Nuitee
K
Kendra • solo_traveller • us
10
Pros:

Convenience to Cumberland Railway.

2026-10-10 • via Nuitee
V
Victoria • couple • us
8
2026-10-08 • via Nuitee
M
Matthew • couple • us
8
Pros:

Everyone was very polite and helpful. Great staff.

Cons:

Farther from the GAP trail than I expected, and all uphill.

2026-09-19 • via Nuitee
S
Sam • solo_traveller • us
5
2026-09-12 • via Nuitee
J
Joe • solo_traveller • us
5
2026-09-12 • via Nuitee
M
Mikhaila • couple • us
8
2026-09-08 • via Nuitee
M
Marvin • extended_group • us
10
2026-09-07 • via Nuitee
C
Cravener • couple • us
8
Pros:

good breakfast

2026-09-02 • via Nuitee
C
Carl • solo_traveller • us
10
Overnight stay
Pros:

Convenient location. Spacious comfortable room.
Very clean.

Cons:

No elevator.

2026-08-26 • via Nuitee
J
Joseph • couple • us
9
Pros:

Very nice place to stay.

Cons:

Everything was satisfactory. Was what expected.

2026-08-23 • via Nuitee
S
Steven • couple • us
10
2026-08-22 • via Nuitee
B
Brooke • solo_traveller • us
10
The place had breathtaking views. Quiet. Clean. And the rooms are very spacious. I’ll definitely stay again!!
Pros:

It was on the top of the mountain and the views were gorgeous!! The rooms were not only clean and comfortable but spacious!! I felt safe. Far enough from campus that it was quiet and peaceful but close enough that it was only a 6 minute drive.

Cons:

There aren’t local restaurants that have delivery so we got stuck with dominos pizza!!

2026-08-22 • via Nuitee
M
mike • couple • us
7
2026-08-21 • via Nuitee
J
John • solo_traveller • us
10
Very good will stay there again.
Pros:

Clean, comfortable , great breakfast.

2026-08-20 • via Nuitee