Plaza Hotel Lucchesi

Hotels
9.2 (409 reviews)
Lungarno della Zecca Vecchia 38 , Florence , it
+39 055 26236

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Stunning views
Excellent food
Cons:
Dirty bathroom
Small room size

Categories

Cleanliness
7.91
Bathroom cleanliness was mentioned as very dirty.
Service
9.38
Staff were consistently described as friendly and helpful.
Location
9.92
Great location for walking around, with stunning views.
Room Quality
8.87
Spacious and comfortable rooms, although some noted the room size could be small.
Amenities
8.9
Good amenities with a lovely rooftop area.
Value for Money
9.36
Quality matched the pricing, providing a good experience overall.
Food and Beverage
9.41
Excellent food was highlighted, especially the restaurant.
Overall Experience
9.88
Overall positive experience with most guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Riverside Elegance

Scenic Views: Enjoy the picturesque Arno River or the Church of Santa Croce from your room's balcony.

Culinary Delights: Indulge in local specialties at the traditional restaurant and savor an American buffet breakfast.

Rooftop Oasis: Relax at the Empireo rooftop bar and pool while taking in stunning views of Florence.

Experience luxury and convenience at Plaza Hotel Lucchesi. Book now to secure your riverside retreat.

Important information:

Upon arrival, all guests are required to present a valid original identity document. Photocopies, photographs, or digital versions of documents will not be accepted. Check-in will not be possible without a valid original identity document.

Guests under the age of 18 must be registered in the room with a parent or legal guardian.

The name on the credit card used for the booking must match the name of one of the guests staying at the property.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 16, 2027
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.2
Based on 409 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.88
K
Karen • family_with_children • gb
7
Pros:

Great location and friendly/helpful staff.
The family room layout worked well for sharing a room with an 8yo.

Cons:

It was a little dated and the bed/pillow combination wasn’t great from a comfort perspective (recognise that’s a very personal perspective!)

2026-08-27 • via Nuitee
F
franco • extended_group • gb
10
2026-08-23 • via Nuitee
L
Laura • couple • gb
10
Amazing staff and great location
Pros:

The staff are so friendly, especially reception and concierge. The rooftop pool also had a fantastic view and is a great facility, especially on a hot day as the pool is a cooler temperature. Room was lovely and spacious. There was complimentary water in the room and also given robes and slippers. I would stay here again if I went back to Florence

2026-08-20 • via Nuitee
L
Lydie • family_with_children • fr
10
SÉJOUR PARFAIT
Pros:

L’accueil, l’emplacement, la chambre

2026-08-19 • via Nuitee
M
Michael • couple • us
10
Amazing hotel on the river.
Pros:

This hotel was awesome. The location was exceptional. Our room had the river view, which was nice. The highlight of this hotel was the rooftop. The rooftop had some amazing views of Florence and beyond. The staff were very helpful and kind.

Cons:

Nothing to dislike.

2026-08-18 • via Nuitee
C
Christopher • couple • fr
10
un séjour romantique qui a sublimé notre voyage
Pros:

Le toit terrasse est incroyable.
La piscine sur le toit est sublime
Le personnel est très agréable.

2026-08-18 • via Nuitee
N
Nico • solo_traveller • it
8
Pros:

Servizio e terrazza

Cons:

Un po' di polvere in camera...

2026-08-17 • via Nuitee
D
Davide • solo_traveller • it
9
2026-08-17 • via Nuitee
E
Eren • family_with_children • gb
10
Perfect place for exploring Florence for a few days in the heat
Pros:

We loved it. Amazing view from rooftop pool. Room was spacious and clean and the hotel was very modern

Cons:

Nothing

2026-08-16 • via Nuitee
G
Gloria • couple • us
10
Fantastic overall and great location
Pros:

Very nice and helpful staff, clean room, beautiful view, very comfortable bed, quiet, great location. Nice rooftop.

Cons:

Nothing!

2026-08-15 • via Nuitee
G
Gemma • family_with_children • gb
9
Great hotel with luxury touches
Pros:

The hotel was beautifully clean and had a luxurious feel of old school charm. Rooms were spotless and well decorated, and air con was good. The maids were super helpful and so friendly. The concierge was also really helpful and gave us some great ideas of where to eat in the city. Roof top bar was a great addition. Views were spectacular, and it was a great place to cool off after a long day of walking. Cocktails were top quality. The bar staff worked so hard. Breakfast was also lovely.

Cons:

We had several occasions on the roof top bar where a young member of staff either forgot our drinks or said he would return to take our order and simply didn’t. It happened so often it almost felt deliberate! But all other staff members were courteous and very helpful. It was a shame, as it spoiled the relaxed atmosphere intended.

2026-08-14 • via Nuitee
Z
zoraida • solo_traveller • us
10
2026-08-14 • via Nuitee
C
Cristiano • solo_traveller • it
8
2026-08-12 • via Nuitee
H
Hossein • family_with_children • gb
9
2026-08-11 • via Nuitee
V
Val • solo_traveller • ch
10
2026-08-10 • via Nuitee
E
Emma • couple • gb
10
The perfect place to celebrate our anniversary
Pros:

Excellent location, beautiful room and the rooftop pool and bar are amazing

2026-08-09 • via Nuitee
S
Stuart • couple • gb
10
Lovely central location, beautiful hotel with a rooftop pool offering views across the city
Pros:

Extremely friendly staff, rooftop pool was great to cool down in and enjoy some afternoon drinks. Room very clean and the beds very comfy. My wife requested some additional soft pillows which was no issue at all. They even left me a small birthday gift.

Cons:

Only criticism is the shower was almost too powerful for the small screen which led to a bit of standing water on the bathroom floor after every shower. No dramas as a couple of towels on the floor sorted it.

2026-08-06 • via Nuitee
K
Kimberly • couple • us
10
Pros:

The location was fabulous! The staff was so personable and helpful. We will be back in a little over a week and look forward to it. We also loved the upstairs deck and pool. Gorgeous views!

2026-08-05 • via Nuitee
R
Rene • family_with_children • nl
10
2026-08-03 • via Nuitee
A
Andrea • family_with_children • ch
8
Pros:

Very friendly staff, clean and comfortable rooms, great location

Cons:

Pool is smaller than on the pictures

2026-08-03 • via Nuitee