Plaza Hotel Lucchesi

Hotels
9 (280 reviews)
Lungarno della Zecca Vecchia 38 , Florence , IT
+39 055 26236

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent central location and river views
Friendly, helpful staff (reception, concierge, maids)
Rooftop pool and bar with fantastic views
Clean, spacious and well-decorated rooms (many mentions)
Complimentary water, robes/slippers and good air conditioning
Lovely breakfast
Cons:
Occasional rooftop bar service lapses (forgotten drink orders)
Bathroom issues for some rooms: small bathrooms and shower/screen causing standing water
One report of dust in a room
A few guests found bed/pillow comfort or dated elements in rooms

Categories

Cleanliness
8.5
Generally described as very clean across multiple reviews, though a few notes: one mention of a little dust in a room and another of water pooling on the bathroom floor after showers due to the screen, so overall slightly below perfect.
Service
9.5
Staff repeatedly praised as friendly, helpful and attentive (reception, concierge, maids); several comments highlight exceptional service and helpful local recommendations. A few isolated issues at the rooftop bar (forgotten drink orders) were reported but do not outweigh the overall strong service sentiment.
Location
9.2
Location consistently praised as central and exceptional (river views, great for exploring Florence); multiple guests explicitly call the location a highlight.
Room Quality
8.4
Rooms described as spacious, well-decorated and comfortable in many reviews, but there are recurring minor negatives: some rooms feel a little dated, a few guests noted bed/pillow comfort issues, and several mention small bathrooms which lowers this score slightly.
Amenities
9.4
Rooftop pool and bar are frequent highlights (fantastic views, great place to cool off), plus complimentary water, robes/slippers, effective air conditioning and a pleasant breakfast. Minor service lapses at the rooftop bar were noted but amenities are otherwise excellent.
Value for Money
9
Standard quality for this hotel tier
Food and Beverage
9
Breakfast described as lovely and cocktails/bar quality praised; bar staff are hardworking though there were occasional instances of forgotten drink orders on the rooftop.
Overall Experience
9
Across many reviews guests describe their stays as excellent, romantic or perfect, highlighting staff, location and the rooftop as standout features; minor issues (shower/bathroom size, occasional service lapses) do not materially detract from an overall very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Riverside Elegance

Scenic Views: Enjoy the picturesque Arno River or the Church of Santa Croce from your room's balcony.

Culinary Delights: Indulge in local specialties at the traditional restaurant and savor an American buffet breakfast.

Rooftop Oasis: Relax at the Empireo rooftop bar and pool while taking in stunning views of Florence.

Experience luxury and convenience at Plaza Hotel Lucchesi. Book now to secure your riverside retreat.

Important information:

Upon arrival, all guests are required to present a valid original identity document. Photocopies, photographs, or digital versions of documents will not be accepted. Check-in will not be possible without a valid original identity document.

Guests under the age of 18 must be registered in the room with a parent or legal guardian.

The name on the credit card used for the booking must match the name of one of the guests staying at the property.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 16, 2027
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9
Based on 280 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.2
Room Quality: 8.4
Amenities: 9.4
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
H
Helen • family_with_children • gb
9
We loved our stay! Great family room with teenagers
Pros:

Location, roof top bar

Cons:

Shower wasn’t very powerful

2026-10-31 • via Nuitee
D
David • family_with_children • gb
9
Pros:

Amazing view from room over river

2026-10-18 • via Nuitee
F
Fredy • family_with_children • ch
10
2026-10-17 • via Nuitee
R
Ruth • solo_traveller • at
10
Sehr toll
Pros:

Sehr nettes Personal, tolles Restaurant und super Bar

2026-10-15 • via Nuitee
T
Thoralf • extended_group • de
10
Man fühlt sich gut aufgehoben…!
Pros:

Tolle zentrale Lage am Arno, Personal freundlich und zuvorkommend, Roof top sensationell…, sehr sauber…! Bar und Küche sehr gut…!

2026-09-19 • via Nuitee
C
Cheryl • couple • us
8
Lively stay. Friendly staff
Pros:

Location

Cons:

Very small bathroom
Shower

2026-09-17 • via Nuitee
C
Cecilie • solo_traveller • no
9
2026-09-04 • via Nuitee
D
David • family_with_children • cr
10
De ensueño
Pros:

Maravilloso

2026-09-01 • via Nuitee
C
Ciaran • solo_traveller • ie
9
2026-08-31 • via Nuitee
K
Karen • family_with_children • gb
7
Pros:

Great location and friendly/helpful staff.
The family room layout worked well for sharing a room with an 8yo.

Cons:

It was a little dated and the bed/pillow combination wasn’t great from a comfort perspective (recognise that’s a very personal perspective!)

2026-08-27 • via Nuitee
F
franco • extended_group • gb
10
2026-08-23 • via Nuitee
L
Laura • couple • gb
10
Amazing staff and great location
Pros:

The staff are so friendly, especially reception and concierge. The rooftop pool also had a fantastic view and is a great facility, especially on a hot day as the pool is a cooler temperature. Room was lovely and spacious. There was complimentary water in the room and also given robes and slippers. I would stay here again if I went back to Florence

2026-08-20 • via Nuitee
L
Lydie • family_with_children • fr
10
SÉJOUR PARFAIT
Pros:

L’accueil, l’emplacement, la chambre

2026-08-19 • via Nuitee
C
Christopher • couple • fr
10
un séjour romantique qui a sublimé notre voyage
Pros:

Le toit terrasse est incroyable.
La piscine sur le toit est sublime
Le personnel est très agréable.

2026-08-18 • via Nuitee
M
Michael • couple • us
10
Amazing hotel on the river.
Pros:

This hotel was awesome. The location was exceptional. Our room had the river view, which was nice. The highlight of this hotel was the rooftop. The rooftop had some amazing views of Florence and beyond. The staff were very helpful and kind.

Cons:

Nothing to dislike.

2026-08-18 • via Nuitee
N
Nico • solo_traveller • it
8
Pros:

Servizio e terrazza

Cons:

Un po' di polvere in camera...

2026-08-17 • via Nuitee
D
Davide • solo_traveller • it
9
2026-08-17 • via Nuitee
E
Eren • family_with_children • gb
10
Perfect place for exploring Florence for a few days in the heat
Pros:

We loved it. Amazing view from rooftop pool. Room was spacious and clean and the hotel was very modern

Cons:

Nothing

2026-08-16 • via Nuitee
G
Gloria • couple • us
10
Fantastic overall and great location
Pros:

Very nice and helpful staff, clean room, beautiful view, very comfortable bed, quiet, great location. Nice rooftop.

Cons:

Nothing!

2026-08-15 • via Nuitee
Z
zoraida • solo_traveller • us
10
2026-08-14 • via Nuitee