Plaza Hotel Lucchesi

Hotels
9.2 (350 reviews)
Lungarno della Zecca Vecchia 38 , Florence , it

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Stunning views
Excellent food
Cons:
Dirty bathroom
Small room size

Categories

Cleanliness
7.91
Bathroom cleanliness was mentioned as very dirty.
Service
9.38
Staff were consistently described as friendly and helpful.
Location
9.92
Great location for walking around, with stunning views.
Room Quality
8.87
Spacious and comfortable rooms, although some noted the room size could be small.
Amenities
8.9
Good amenities with a lovely rooftop area.
Value for Money
9.36
Quality matched the pricing, providing a good experience overall.
Food and Beverage
9.41
Excellent food was highlighted, especially the restaurant.
Overall Experience
9.88
Overall positive experience with most guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Riverside Elegance

Scenic Views: Enjoy the picturesque Arno River or the Church of Santa Croce from your room's balcony.

Culinary Delights: Indulge in local specialties at the traditional restaurant and savor an American buffet breakfast.

Rooftop Oasis: Relax at the Empireo rooftop bar and pool while taking in stunning views of Florence.

Experience luxury and convenience at Plaza Hotel Lucchesi. Book now to secure your riverside retreat.

Important information:

Swimming pool: Closed from Thu, Apr 9, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 48 per day.

Location

Guest Reviews

9.2
Based on 350 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.88
M
Mary solo_traveller ca
9
all good
Pros:

all good.....
...
....

2026-04-11 via Nuitee
M
Michelle extended_group gb
9
2026-04-10 via Nuitee
G
Giuseppe extended_group it
9
Pros:

Super centrale e comoda per i nostri need

Cons:

Non esattamente moderna, ma penso sia normale

2026-04-04 via Nuitee
C
colin couple gb
9
2026-04-03 via Nuitee
Y
Yvonne couple gb
10
Bellissimo!
Pros:

Beautiful old building in a perfect location. Furnished in keeping with the elegance the building demands. Very glamorous with a vibrant vibe. The staff were amazing and went over and above to accommodate us, and Conceirge researched and booked wherever we wanted to go.

Cons:

What’s not to like?

2026-04-02 via Nuitee
J
Joanne couple gb
10
Florence luxury
Pros:

Lovely room and so glad we upgraded to a balcony. Location was perfect. Very polite and helpful staff. The bar area was very nice for drinks after exploring

2026-03-30 via Nuitee
F
Frederik family_with_children us
5
Good location, mixed experience with staff, and overall out of date. Would not stay here again.
Pros:

The location

Cons:

It’s very dated. Needs a major renovation. Bathroom window opened to an internal machinery and pipe area with crumbling masonry work and trash.

2026-03-27 via Nuitee
F
Filippo family_with_children it
8
2026-03-27 via Nuitee
M
METİN couple tr
9
satisfied.
Pros:

balcony was great.

Cons:

room was a little small.

2026-03-23 via Nuitee
S
Sergio couple it
8
Pros:

Staff molto gentile e competente

Cons:

Qualche finitura che potrebbe essere migliorata. Per esempio il terrazzo della camera, con vista bellissima, era dismesso, non curato.

2026-03-21 via Nuitee
G
Gianluca couple it
8
2026-03-21 via Nuitee
I
Ingaramo extended_group it
10
Pros:

La struttura è davvero ottima, confortevole e centrale, con una vista mozzafiato; ma la cosa migliore è il personale davvero gentile e disponibile! Grazie mille a tutti!! Io e la mia famiglia abbiamo passato uno splendido soggiorno!

2026-03-17 via Nuitee
S
Simone extended_group de
9
2026-03-17 via Nuitee
D
Davide couple it
9
Pros:

Bar

Cons:

Niente

2026-03-16 via Nuitee
S
Shahnaz extended_group gb
8
2026-03-13 via Nuitee
B
Barbara solo_traveller it
9
2026-03-04 via Nuitee
S
Sutto family_with_children it
9
2026-03-01 via Nuitee
M
Maxim couple ru
10
2026-02-24 via Nuitee
A
Alessandro family_with_children it
10
Pros:

Il soggiorno è stato perfetto. Staff cordialissimo, stanza spaziosa e pulitissima, servizi ottimi, colazione abbondante a buffet con prodotti di ottima qualità. Consigliatissimo

Cons:

Nulla, è stato tutto perfetto

2026-02-22 via Nuitee
I
Inna family_with_children it
10
2026-02-22 via Nuitee