Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Expensive breakfast
No evening restaurant

Categories

Cleanliness
8.76
Cleanliness appeared consistently positive throughout the reviews, with mentions of spotless conditions and well-kept facilities.
Service
9.23
The staff were exceptionally helpful, going above and beyond to meet guest needs as indicated in multiple reviews.
Location
9.27
Conveniently located near the center, making it easy for guests to explore the area.
Room Quality
8.72
Rooms were described as spacious and comfortable, contributing to a pleasant stay.
Amenities
8.75
Standard amenities were available, with good parking options and tasteful decor.
Value for Money
8.21
Some reviews noted prices as slightly high for breakfast but overall good experiences suggest good value.
Food and Beverage
8.26
Breakfast received mixed reviews, being great but considered overpriced by some.
Overall Experience
9.23
The overall sentiment was very positive, with many guests expressing a desire to return due to their positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:29

Property Description

Chic and Cozy Decor
Experience the charm of the Mercure Troyes Center, a former factory turned into a stylish hotel just a short walk from the city center. The chic and cozy decor will make you feel right at home.

Modern Amenities
Indulge in comfort with spacious rooms featuring modern private bathrooms, air conditioning, and satellite TV. Enjoy a restful stay with all the necessary amenities at your fingertips.

Terraces and Breakfast Buffet
Relax on one of the 2 terraces with a glass of Champagne or a signature cocktail. Start your day right with a vitamin-packed breakfast buffet.

Ready to immerse yourself in luxury and convenience at Mercure Troyes Center? Book now to secure your spot at this captivating hotel.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Pets are allowed on request. An extra cost of 12 EUR / night / pet will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.8
Based on 2296 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 9.23
J
Jonathan • couple • gb
9
2026-09-12 • via Nuitee
B
Bambou69 • solo_traveller • ch
9
Séjour d'une nuit très appréciable
Pros:

Acceuil très sympa, et au retour de balade vers 16h30 vous demandez au barman s'il peut vous faire une planchette, ce qu'il accepte...ça ne peut qu'être top. Merci à lui

Cons:

Rien

2026-09-11 • via Nuitee
F
Franco • solo_traveller • ch
10
Pros:

Bella struttura, ben organizzata e funzionale, buona posizione x centro storico, personale attento e gentile

2026-09-11 • via Nuitee
R
Radek • family_with_children • cz
9
Pros:

The location was perfect, walking distance from city center, that suprised us very pleasantly, beautiful city! Also kudos to the staff, they arranged not only two rooms next to each other, but interconnected. First hotel that did that on our trip, and we appreciate that a lot, when travelling with children. Breakfast was good. Room had plenty of space, so we would definetly come again to this hotel!

2026-09-11 • via Nuitee
U
Uwe • extended_group • de
9
Sehr angenehmer Aufenthalt
Pros:

Sehr schönes Hotel nahe dem Zentrum.

2026-09-10 • via Nuitee
J
Jürgen • couple • de
9
Pros:

Hoteleigene Tiefgarage, Parkplätze ausreichend groß, extrem reichhaltiges Frühstück in schönem Ambiente, sehr nettes, hilfsbereites Personal, nette Bar incl. Aussenbereich zum Ausklingen des Tages.

Cons:

Nichts.

2026-09-09 • via Nuitee
S
Sybolt • couple • be
9
Great hotel, friendly staff and perfect breakfast
Pros:

Locatie, vriendelijkheid personeel, sfeer

2026-09-08 • via Nuitee
J
James • couple • gb
10
An excellent hotel for our one night in Troyes
Pros:

Good location. Staff excellent. Underground parking

2026-09-08 • via Nuitee
G
Gunilla • couple • se
10
2026-09-08 • via Nuitee
R
RENE • couple • be
8
Pros:

De ligging,

Cons:

Het duurde lang eer men het ontbijtbuffet aanvulde ,geen frigo op de kamer .

2026-09-07 • via Nuitee
E
Emmanuelle • solo_traveller • fr
8
2026-09-07 • via Nuitee
F
francis • couple • ch
10
2026-09-07 • via Nuitee
H
Hardy • family_with_children • gb
8
Central location and generous room sizes. Great for a short stay in central Troyes.
Pros:

Good room size for the price point. Helpful staff and great atmosphere at the bar

Cons:

Parking was fully booked - more spaces would be nice. Also no inhouse restaurant.

2026-09-07 • via Nuitee
C
Christian • couple • lu
9
2026-09-07 • via Nuitee
M
Mariette • family_with_children • nl
10
2026-09-07 • via Nuitee
P
Piero • couple • it
8
2026-09-06 • via Nuitee
U
Ursula • solo_traveller • ch
9
2026-09-06 • via Nuitee
D
Dr. Rüdiger • couple • de
8
Gutes Hotel in zentraler Lage, aber unbedingt Tiefgaragenplatz reservieren.
Pros:

Großes Zimmer, sehr gutes Frühstück.

Cons:

Schwierigkeiten bei der Ankunft, da man in die Tiefgarage nur mit Code kommt, man dazu aber an die Rezeption muss und in dieser Zeit nicht weiß, wo man das Auto abstellen soll.

2026-09-05 • via Nuitee
H
Helga • couple • de
8
Sehr komfortabel
Pros:

Sehr sauber, tolles Frühstück, gute Lage,

Cons:

Das Bett war leider ein wenig zu klein für 2 Erwachsene
Das Publikum war ein wenig steif

2026-09-04 • via Nuitee
P
Patrick • couple • ch
9
2026-09-04 • via Nuitee