Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Expensive breakfast
No evening restaurant

Categories

Cleanliness
8.76
Cleanliness appeared consistently positive throughout the reviews, with mentions of spotless conditions and well-kept facilities.
Service
9.23
The staff were exceptionally helpful, going above and beyond to meet guest needs as indicated in multiple reviews.
Location
9.27
Conveniently located near the center, making it easy for guests to explore the area.
Room Quality
8.72
Rooms were described as spacious and comfortable, contributing to a pleasant stay.
Amenities
8.75
Standard amenities were available, with good parking options and tasteful decor.
Value for Money
8.21
Some reviews noted prices as slightly high for breakfast but overall good experiences suggest good value.
Food and Beverage
8.26
Breakfast received mixed reviews, being great but considered overpriced by some.
Overall Experience
9.23
The overall sentiment was very positive, with many guests expressing a desire to return due to their positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:29

Property Description

Chic and Cozy Decor
Experience the charm of the Mercure Troyes Center, a former factory turned into a stylish hotel just a short walk from the city center. The chic and cozy decor will make you feel right at home.

Modern Amenities
Indulge in comfort with spacious rooms featuring modern private bathrooms, air conditioning, and satellite TV. Enjoy a restful stay with all the necessary amenities at your fingertips.

Terraces and Breakfast Buffet
Relax on one of the 2 terraces with a glass of Champagne or a signature cocktail. Start your day right with a vitamin-packed breakfast buffet.

Ready to immerse yourself in luxury and convenience at Mercure Troyes Center? Book now to secure your spot at this captivating hotel.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Pets are allowed on request. An extra cost of 12 EUR / night / pet will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

8.8
Based on 2178 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 9.23
S
Shaw • couple • gb
8
A good choice for overnight stop
Pros:

Good location, though a 10min walk to town centre. Good access from Motorway
Good breakfast and helpful staff
Excellent secure parking

Cons:

A bit functional in the rooms, but OK for an overnight stop.

2026-07-03 • via Nuitee
S
Sylvia • couple • de
8
Jederzeit wieder
2026-07-03 • via Nuitee
R
richard • couple • gb
10
Great stay
Pros:

Very good modern

Cons:

Good value great room

2026-07-03 • via Nuitee
G
Gary • couple • gb
8
Great value for money hotel
Pros:

Secure parking. Great shower & breakfast. Air con worked well.

2026-06-30 • via Nuitee
A
Andrey • couple • ch
10
2026-06-30 • via Nuitee
J
Janie • couple • gb
8
2026-06-29 • via Nuitee
A
anne • couple • gb
9
Perfect stop over in Troyes
Pros:

Exactly what you want for an overnight stop . Fresh clean and great parking . Lovely reception and bar staff

Cons:

It was great

2026-06-29 • via Nuitee
R
Raffaele • solo_traveller • fr
10
Pros:

Séjour parfait dans cet hôtel au top!

2026-06-28 • via Nuitee
P
Paul • couple • gb
4
Too hot. Could have been cooler. Lost sleep to save the hotel money!
Pros:

Clean and easy breakfast process

Cons:

Air con centrally controlled despite there being a panel in the room. Set it as low as you like but it only runs at about 23 or 24 degrees. Should let guests choose temperature rather than just focus on saving money on electricity bills. Especially when it is nearly 40 degrees outside!

2026-06-27 • via Nuitee
S
SHARON • couple • gb
10
Pros:

Clean, convenient

Cons:

Garage a bit tight for parking large car

2026-06-27 • via Nuitee
M
Marion • solo_traveller • nl
8
Prima verblijf op loopafstand van oude centrum
Pros:

Prima locatie voor een bezoek aan de stad Troyes. Hotel ligt op korte loopafstand van centrum. Mooie grote kamer, groot bed en prima badkamer. Alles ziet er nieuw uit. Mogelijkheid om je auto (tegen betaling) in parkeergarage van hotel te zetten.

Cons:

Net

2026-06-26 • via Nuitee
J
Jeffrey • couple • gb
8
Pros:

Easy access from car park.

Cons:

Minimal tea/coffee in room and no milk. Had to ask for some and was given a jug - surely this is more wasteful?

2026-06-26 • via Nuitee
R
roodviooltje • couple • be
8
Mooi en gezellig verblijf. Spijtig van de slapeloze nacht door matras die kapot was.
Pros:

Zeer mooi modern hotel met alle comfort. Zeer ruime kamer en alles proper. Spijtig gnoeg was de matras aan de rechterkant volledig doorgezakt. Heb het gemeld maar daar werd weinig op gereageerd. Spijtig voor de volgende klant

Cons:

Spijtig genoeg was de matras aan de rechter zijkant volledig doorgezakt. Heb het gemeld maar daar werd weinig op gereageerd. Spijtig voor de volgende klant

2026-06-26 • via Nuitee
H
Heinz • couple • de
8
2026-06-25 • via Nuitee
G
Gerard • couple • ch
9
Escale agréable sur la route des vacances
Pros:

Hôtel moderne
Chambre spacieuse

Cons:

Entrée du parking

2026-06-25 • via Nuitee
E
esther • couple • nl
9
Zeer comfortabel hotel op doorreis naar het zuiden
Pros:

De kamer was zeer ruim en dankzij de airco heerlijk koel. Heerlijk bed met verschillende kussens. Fijn dat er een parkeergarage onder het hotel was voor maar 12 euro per nacht. Mooie patio om wat te drinken. De receptionist was bijzonder vriendelijk.

Cons:

Niets

2026-06-22 • via Nuitee
A
Andrea • solo_traveller • lu
9
2026-06-22 • via Nuitee
F
Francois • couple • fr
8
2026-06-22 • via Nuitee
M
Monika • couple • be
8
Goed doorreishotel
Pros:

Mooie ruime kamer, hondvriendelijk, goede ligging aan de rand van de stad, beveiligde parking

2026-06-21 • via Nuitee
K
Kevin • solo_traveller • gb
9
.
2026-06-21 • via Nuitee