Red Roof Inn PLUS+ South Deerfield - Amherst

Hotels
Red Roof PLUS
8.4 (792 reviews)
9 Greenfield Road , South Deerfield , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable room
Cons:
Cleanliness issues
High rates for given service level
Basic amenities

Categories

Cleanliness
6.48
Guests mentioned dirtiness in the room and linens, affecting their overall stay.
Service
9.15
The staff were described as nice and helpful, contributing positively to the experience.
Location
9.49
The location received praise for its convenience and proximity to other amenities.
Room Quality
7.94
Rooms varied in quality with some comfort mentioned, but also issues like cleanliness.
Amenities
8.87
Good facilities noted, although some guests found them basic.
Value for Money
7.93
Some reviews indicated high costs compared to facility quality, affecting perceived value.
Food and Beverage
8.48
Breakfast and snacks were mentioned positively in some reviews.
Overall Experience
8.85
Overall experiences varied, but many guests left satisfied despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:50

Property Description

Convenient Location and Entertainment
Located just a 4-minute drive from the Magic Wings Butterfly Conservatory, the Red Roof Inn in South Deerfield offers a perfect blend of relaxation and entertainment. Enjoy the convenience of being close to local attractions while unwinding in the game room with arcade games.

Comfortable Accommodations
Experience comfort at its best with spacious rooms equipped with modern amenities. Each room features a flat-screen cable TV, work desk, and free Wi-Fi. The warm colors and carpeted floors create a cozy atmosphere, making your stay truly relaxing.

Nearby Attractions
Explore the area with ease as the hotel is just 9 miles from the University of Massachusetts Amherst and 9.5 miles from the Emily Dickinson Museum. Whether you're here for leisure or business, there's something for everyone to enjoy nearby.

Book your stay now at the Red Roof Inn PLUS+ South Deerfield - Amherst for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. Guest with a valid military ID are the exception and can check-in if 18 years or older.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details.

A fee of $3 plus tax per night will be added at the hotel for use of the in-room safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.4
Based on 792 reviews
Cleanliness: 6.48
Service: 9.15
Location: 9.49
Room Quality: 7.94
Amenities: 8.87
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.85
J
John extended_group us
10
2026-08-15 via Nuitee
S
Scott solo_traveller us
10
2026-08-15 via Nuitee
L
Lynn couple us
10
2026-08-13 via Nuitee
S
Stephen couple us
10
Perfect for what I need
2026-08-13 via Nuitee
C
Catherine solo_traveller us
7
2026-08-09 via Nuitee
E
Elizabeth family_with_children us
8
2026-08-08 via Nuitee
R
Robert solo_traveller us
8
Pros:

Great location

Cons:

N/A

2026-08-05 via Nuitee
H
Heather couple us
8
2026-08-03 via Nuitee
couple us
7
2026-08-03 via Nuitee
G
Gayle solo_traveller us
9
It's a great place to stay for the price and is pet friendly. The staff is very nice
Pros:

It was close to my dog show and easy to get to. Plenty of parking available near an entrance close to my room. The staff was friendly and the price was good. There were plenty of apps on the TV to choose from. I usually bring my fire stick, but didn't need it.

Cons:

The floor could use a good cleaning. I was walking around in socks and when I took them off, they were black on the bottom. I didn't see an option for a refrigerator/microwave on the site when I booked and would have chosen that as an option if I had noticed. It should be more noticeable that there's a difference. Other curtains should added to the windows so that ground floor guests do not have people looking in their rooms, but guests can close a sheer curtain and still get light through the windows. I had to close the black out drapes so no one could see in my room, but then I had to turn all the lights on.

2026-08-03 via Nuitee
C
Charles solo_traveller us
8
2026-07-25 via Nuitee
S
Seraina solo_traveller ch
8
2026-07-19 via Nuitee
S
Sarah solo_traveller us
9
2026-07-19 via Nuitee
E
Edwina couple us
4
Declining standards
Pros:

Location

Cons:

The room was substandard
Ii was very damp. The sheets and towels were damp and my sneakers were damp in the morning
One overhead light was out and the tv remote was not working well. Very frustrating
We brought the remote and lamp issues to the desk shortly after arrival on the first day but nothing was ever done
We have stayed here many times over the years and the decline is obvious

2026-07-15 via Nuitee
J
justin solo_traveller us
4
I overpaid for a room with 2 queen beds but walked in a there was only one bed. I will be reaching out to Booking.com t
Pros:

Its location was very convenient for the event we were attending. The room was clean.

Cons:

Smelled like smoke as soon as we walked in to check in. Staff did not look very professional.

Also, I booked a room with 2 queen beds but the room had just one bed.

2026-07-12 via Nuitee
U
U91BFrachelk Business Washington DC, District of Columbia
2
Never again
Pros:

Awful, dirty. No good.only selected because it allows pets. Will never go again.

2026-07-11 via Tripadvisor
C
Camarota family_with_children us
9
Pros:

The breakfast was great and the hotel was quiet and clean.

2026-07-11 via Nuitee
A
Ariel couple us
10
2026-07-09 via Nuitee
S
Sharon couple us
6
Decent
Pros:

Location

Cons:

It’s gone down hill a bit in cleanliness since the last time I was here. In addition, the staff was super nice but lacked a but of professionalism. A little too casual and chatty.

2026-06-29 via Nuitee
A
Andrew solo_traveller us
3
Will not stay there again!
Pros:

Location

Cons:

The whole place reeked of marijuana even though we had to sign a paper saying we wouldn’t smoke or vape. They clearly do not enforce their own rules. It was disgusting!

2026-06-27 via Nuitee