Red Roof Inn PLUS+ South Deerfield - Amherst

Hotels
•
Red Roof PLUS
8.4 (725 reviews)
9 Greenfield Road , South Deerfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable room
Cons:
Cleanliness issues
High rates for given service level
Basic amenities

Categories

Cleanliness
6.48
Guests mentioned dirtiness in the room and linens, affecting their overall stay.
Service
9.15
The staff were described as nice and helpful, contributing positively to the experience.
Location
9.49
The location received praise for its convenience and proximity to other amenities.
Room Quality
7.94
Rooms varied in quality with some comfort mentioned, but also issues like cleanliness.
Amenities
8.87
Good facilities noted, although some guests found them basic.
Value for Money
7.93
Some reviews indicated high costs compared to facility quality, affecting perceived value.
Food and Beverage
8.48
Breakfast and snacks were mentioned positively in some reviews.
Overall Experience
8.85
Overall experiences varied, but many guests left satisfied despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:50

Property Description

Convenient Location and Entertainment
Located just a 4-minute drive from the Magic Wings Butterfly Conservatory, the Red Roof Inn in South Deerfield offers a perfect blend of relaxation and entertainment. Enjoy the convenience of being close to local attractions while unwinding in the game room with arcade games.

Comfortable Accommodations
Experience comfort at its best with spacious rooms equipped with modern amenities. Each room features a flat-screen cable TV, work desk, and free Wi-Fi. The warm colors and carpeted floors create a cozy atmosphere, making your stay truly relaxing.

Nearby Attractions
Explore the area with ease as the hotel is just 9 miles from the University of Massachusetts Amherst and 9.5 miles from the Emily Dickinson Museum. Whether you're here for leisure or business, there's something for everyone to enjoy nearby.

Book your stay now at the Red Roof Inn PLUS+ South Deerfield - Amherst for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. Guest with a valid military ID are the exception and can check-in if 18 years or older.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details.

A fee of $3 plus tax per night will be added at the hotel for use of the in-room safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 725 reviews
Cleanliness: 6.48
Service: 9.15
Location: 9.49
Room Quality: 7.94
Amenities: 8.87
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.85
G
Gabriel • couple • us
10
2026-03-13 • via Nuitee
P
Pellerin • extended_group • us
10
2026-03-05 • via Nuitee
C
cat • solo_traveller • nl
8
2026-03-05 • via Nuitee
A
Anthony • solo_traveller • us
1
Go elsewhere if you don’t want to be surprised by an undisclosed $50 deposit.
Pros:

Good location, clean rooms.

Cons:

$50 deposit now required per booking. This is not listed anywhere on Booking.com, nor on the Red Roof Inn website. I’ve stayed here many times before but will never return under this undisclosed and idiotic policy.

2026-02-24 • via Nuitee
S
Steven • couple • us
3
We have stayed here over the years and it just keeps getting worse, while the prices are going up.
Pros:

Bed was comfortable.

Cons:

In room coffee was terrible and there were no available in the lobby. Our first room had a leak, our second room was missing the remote. the ice machine on the 1st floor was broken. The doors to the old pool room were covered with plastic in general the whole place was run down.

2026-02-13 • via Nuitee
F
Fred • couple • us
7
2026-02-09 • via Nuitee
F
F1355HSbillk • Family
2
Red Roof South Deerfield has really hit the skids!
Pros:

We have stayed at the Red Roof Inn South Deerfield for over twenty years. We have enjoyed our visits over the years and we found a clean, safe, customer-friendly, reasonably-priced facility. That being said, our October, 2025 visit found a horrible deterioration in the quality of our stay. For example, there was standing water inside both of the side entrances near our room. Large signs have boasted, "This is a smoke free facility." However, I personally observed a filthy, middle-aged man lighting and smoking a cigarette in the hallway next to my room. People were constantly smoking everywhere in the hotel. It reeked of tobacco. Furthermore, the smell of marijuana was ever-present in our room's area. Security was a joke as well. Both side entrances near our room were completely unlocked 24/7, ANYONE could have entered the hotel at any time! Additionally, there was no room cleaning or maintenance staff on duty until near the end of our stay. As a result, the hallway was filled with leaves, dirt, and other debris most of the time, leaving a musty, sickening smell. Unfortunately, the sheets in our room had not been changed since the previous occupants of our room. Disgusting! Expressing concerns to the front desk were next to impossible. All the while, we kept remembering what a great place to stay the Red Roof Inn South Deerfield used to be, trying to give the benefit of the doubt. The conditions were filthy, dangerous, and couldn't be much worse.

All other hotels in area were booked, as October is a busy time for them, so relocating was out of the question.

Needless to say, my family will never stay at this place again. What a shame to see a once outstanding place turn into such a nasty hotel, in a fairly brief period of time.

2026-02-04 • via Tripadvisor
S
susanlH9779AF • Family
4
Poor corporation when addressed with concern
Pros:

I contacted corporate due to no internet for almost a week now. They kept saying it was restored, which is not true because I even sent a picture showing it said all bars, but when you clicked on it, it says no internet. I have gone to the front desk several times about this issue with no resolution. This is very frustrating when corporate wont listen to my concern/issue, but instead just keeps saying it has been restored.

2026-01-31 • via Tripadvisor
S
Sullivan • solo_traveller • us
6
Pros:

Location .

Cons:

Seem to host homeless. Smelled like strong scent of weed and cigs in hallway. There was a def presence of drug addicts. An ambulance was there in the morning. It's a shame because the location is beautiful. Some family s were disappointed because they got rid of the pool 3 years ago. And they were not aware. .

2026-01-26 • via Nuitee
F
Favian • family_with_children • us
8
2026-01-25 • via Nuitee
Z
Zach • solo_traveller • us
10
2026-01-20 • via Nuitee
B
Brian • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
2026-01-19 • via Nuitee
S
Sue • couple • us
7
2026-01-19 • via Nuitee
L
Lee • extended_group • us
2
Not worth the money
Pros:

Location, close to a few attractions and restaurants

Cons:

It was dirty on every level.. room was not cleaned the whole stay, not enough towels, wash cloths, hand towels, soaps, shampoos... Marijuana smells in the hallways. Staff was nice but there was never anyone at the front desk when I tried to check in, I waited for 20 minutes and no one came out. I had to set in my car until I saw someone moving around in there. Upon check out noone was at the front desk and they left a cell number to call. I called the number 6 times which was sent straight to VM.. I had to send a text to get a response. What should have taken 5 minutes to check in and check out ended up taking an extra hour of my time. I was not happy and very disappointed!

2026-01-19 • via Nuitee
S
Scot • couple • us
7
2026-01-19 • via Nuitee
A
ankit • solo_traveller • us
8
Pros:

The location

Cons:

Every thing is good

2026-01-19 • via Nuitee
D
Dennis • couple • us
10
2026-01-19 • via Nuitee
C
Charles • couple • us
1
Cons:

Cleanliness and security outside door broken anybody could walk in

2026-01-19 • via Nuitee
S
Steven • couple • us
2
It was good and really bad. The location was good, but having our room given to someone else after
Pros:

The location was good.

Cons:

We checked into our room, went to dinner and our room was given to another party. We were able to get another room.
We.were upset about our room being to another person. We were fortunate that we did not leave our luggage in the room.

2026-01-19 • via Nuitee