Holiday Inn Express Hotel & Suites Canton by IHG

Hotels
•
Holiday Inn Express
7.8 (408 reviews)
3950 South Lotz Road , Canton , us
+1 734-721-5500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.01
Multiple reviews mentioned issues with dirty bathrooms, dusty areas, and a general need for updating.
Service
8.98
Repeated commendations for the friendly and helpful staff, despite some complaints.
Location
9.02
Conveniently located near DTW and other destinations, as noted positively in reviews.
Room Quality
6.97
Some rooms had maintenance issues and dated decor, according to traveler feedback.
Amenities
8
The amenities were generally sufficient but had issues with pool temperature and maintenance.
Value for Money
6.46
Guests mentioned high costs associated with booking through third-party websites, impacting perceived value.
Food and Beverage
8.51
Consistently praised for breakfast quality; coffee was specifically noted as excellent.
Overall Experience
8.48
While some guests left exhausted, others expressed a desire to return, indicating mixed satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:13

Property Description

Luxurious Amenities

Indulge in relaxation at Holiday Inn Express Hotel & Suites Canton with a heated indoor pool, jacuzzi, and a well-equipped gym.

Comfortable Accommodations

Unwind in spacious rooms adorned with red accents, offering free Wi-Fi, cable TV with HBO, and a cozy seating area along with convenient amenities like a refrigerator and coffee maker.

Delicious Dining Options

Start your day right with a delicious hot breakfast featuring cinnamon rolls, eggs, and bacon. Don't forget to utilize the hotel's barbecue grills for a delightful evening meal.

Experience comfort and convenience at Holiday Inn Canton - book your stay now to enjoy these fantastic amenities and more.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 408 reviews
Cleanliness: 6.01
Service: 8.98
Location: 9.02
Room Quality: 6.97
Amenities: 8
Value for Money: 6.46
Food and Beverage: 8.51
Overall Experience: 8.48
P
Patreice • couple • us
9
Excellent, very nice and friendly staff, will stay again
2026-08-13 • via Nuitee
J
Jennifer • couple • us
10
Beautiful outdoor seating for excellent breakfast made our day!
Pros:

Loved the outdoor bfast seating!! Nature break we appreciated - the field, the wildlife. You should photograph this and feature on your website.

Breakfast cook/employee is VERY nice, excellent at her job- efficient, kind etc.

Appreciated the late check out by 2 hours

Cons:

Bathroom could use a touch-up
Paint, molding, caulk

2026-08-07 • via Nuitee
J
Jason • couple • us
7
Good breakfast with coffee open all night just off 275 and 12.
Pros:

Breakfast was good. Available coffee all night was nice. Water temperature was good, plenty hot enough, and the stairs right at the room leading outside was convenient.

Cons:

The shower head wasn't connected correctly and water sprayed towards the sink until I tied a rag on the leak. The shower pressure could have been better. The TV was difficult to maneuver through, no instructions available. Halmark station was on, and we lost it and couldn't figure out how to get it back. The pillows were too soft for me, wife didn't complain.

2026-08-03 • via Nuitee
C
Cheryl • couple • us
10
A great place to stay near the airport.
Pros:

The staff was exceptional! They went out of their way to be helpful. We arrived very late, and the receptionist made sure we had breakfast items to take to the room.

Cons:

A problem with hot water at the sink.

2026-07-14 • via Nuitee
G
Greg • couple • us
8
2026-07-12 • via Nuitee
D
Debra • couple • us
9
Was able to enjoy a restful sleep having come to town for a funeral
Pros:

The breakfast was great a variety of things which saved on having to go out and find a place for breakfast and then come back. The room was nice

Cons:

Couldn’t get curtains closed so light didn’t come in. No hot water in bathroom sink

2026-07-11 • via Nuitee
J
Joslyn • extended_group • us
10
Even though the power went out I had a blast. The staff was great and friendly.
Pros:

Staff worked diligently throughout the hotel. It felt warm and welcoming.

Cons:

The power went out.

2026-07-06 • via Nuitee
K
Kathy • couple • us
7
2026-06-16 • via Nuitee
B
Blackport • couple • us
1
It was horrible. We will not stay at this brand of hotel again.
Pros:

The location was good

Cons:

We could not sleep as bed was really hard. The flooring was falling apart. There was missing paint on walls. The room was not clean.

2026-05-30 • via Nuitee
B
Brenda • family_with_children • us
9
2026-05-30 • via Nuitee
E
Elena • extended_group • pl
4
Pros:

Близко и просто найти. Отзывчивый персонал!

Cons:

Отель старый.

2026-05-24 • via Nuitee
D
Danielle • family_with_children • us
6
2026-05-11 • via Nuitee
J
jiyeon • family_with_children • us
3
Pros:

Breakfast was decent.

Cons:

Sink in the bathroom was clogged and the bath tub also clogged badly. I asked new towels in the morning but never brought until night time. I went downstairs and brought them by myself. I expected little better with that price.

2026-05-06 • via Nuitee
B
Blackport • couple • us
2
Worst hotel I have stayed in.
Pros:

Breakfast was okay with minimal options.

Cons:

The room was in bad condition. Broken tiles in batroom, badly installed vinyl in entryway, paint peeling everywhere, dirt and crunbs in some area. Everything was dirty.

2026-05-03 • via Nuitee
D
Deborah • couple • us
10
Great stay
Pros:

Great location for our event and hot food was on point

2026-05-02 • via Nuitee
R
Rybka • couple • us
10
We like the rooms and we will be back again
Pros:

Nice rooms

Cons:

Nothing

2026-05-01 • via Nuitee
T
troy • couple • us
8
Wonderful
Pros:

Everything was wonderful

Cons:

How quiet it was

2026-04-25 • via Nuitee
B
Brittany • solo_traveller • us
4
2026-04-23 • via Nuitee
M
Mark • family_with_children • us
10
Pros:

Everything

Cons:

N/A

2026-03-31 • via Nuitee
K
Kenneth • couple • us
10
Wounderful
Pros:

I love the staff they were awesome. The hotel was clean a comfortable good night. Thank you.

Cons:

That was nothing I didn’t like

2026-03-23 • via Nuitee