Best Western Poway/San Diego Hotel

Hotels
•
Best Western
7.2 (349 reviews)
13845 Poway Road , Poway , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good value
Quiet and clean environment
Staff were friendly
Cons:
Unpleasant smells in rooms
Cleanliness issues
Inconsistent breakfast service

Categories

Cleanliness
6.03
Several reviews mentioned unpleasant odors and cleanliness issues in rooms.
Service
8
Overall service was reported as satisfactory, though issues with refund policies were noted.
Location
8.04
Located conveniently for local amenities, suitable for specific travel needs.
Room Quality
6.49
Reports of smells and some outdated fixtures affected the perception of room quality.
Amenities
7.02
Amenities like breakfast received mixed reviews; some options were good while others were lacking.
Value for Money
7.48
Generally perceived as a good value for the price paid.
Food and Beverage
7.03
Breakfast had good variety but experienced issues with cleanliness and availability.
Overall Experience
7.5
Overall experience was acceptable with room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:08

Property Description

Outdoor Pool for Relaxation

Enjoy a refreshing dip in the outdoor pool at Best Western Poway/San Diego Hotel, perfect for unwinding after a busy day of exploring the area.

Convenient Amenities

With free WiFi, cable TV, microwave, and refrigerator in each air-conditioned room, your comfort is our priority. The hotel also offers a 24-hour front desk, luggage storage, and dry cleaning services for your convenience.

Close Proximity to San Diego Attractions

Located in Poway and just 29 km from San Diego International Airport, our hotel provides easy access to the vibrant city life and popular attractions.

Book your stay now at Best Western Poway/San Diego Hotel for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 349 reviews
Cleanliness: 6.03
Service: 8
Location: 8.04
Room Quality: 6.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7.5
A
Araceli
8
Pros:

The staff was nice

2025-10-09 • via Nuitee
A
Aron
8
Pros:

It was pretty laid back. Most everyone staying here was in town for the Rodeo and work. I was here for work and it was quiet. Room service does great and cleans everyday if you need.

2025-10-04 • via Nuitee
R
Rizalina
2
Not a place we would recommend!
Pros:

The room smelled terrible. We had to go to Walmart and buy some Fabreeze, plug in room deodorizers, and candles to overcome the damp, overpowering smell. The price and location were good but the smell of the room kinda ruined our stay. Lots of gnats too for some reason.

2025-09-29 • via Nuitee
D
Denisha
4
Pros:

Room stunk
A/C stunk
Bath tub was rusted and unusable!

2025-09-28 • via Nuitee
J
Jose
2
Pros:

The room stink

2025-09-15 • via Nuitee
A
Alexandra • partner
6
Pros:

It was an okay stay, we did notice a funky smell in the room when we first arrived. We requested another room but that one turned out to smell more so we stayed at our original room. Overall it was a nive stay with no interruptions and the cleaning lady was really nice. They did let us know that the breakfast was going to be served at 6am-9am but both mornings it was served at 7am. They had a good variety of breakfast options which was a plus.

2025-09-14 • via Nuitee
N
Nikolina
2
Pros:

Service and refund police is terrible

2025-09-09 • via Nuitee
P
Ping Cheng
4
early check in cost $35!!
Pros:

Cannot do early check in, but after mountain hiking in the morning and etc, wait till 3:00pm is too much!! If early check in and I will be charged $35 as I was told by the front desk clerk

2025-09-02 • via Nuitee
J
JoAnn • solo_traveller • us
8
Pros:

Didn't know til the last 2 days -- that your knowledge of am breakfast have morning breakfast. I didn't have breakfast though days I waited for my pickup to visit my family 1-2hrs aways.

Cons:

Notifying of the breakfast . Reported my TV remote did not work . I came to my room late in the evening. And it was not corrected. And I didn't want to come to office or let an employee enter my room.

2025-09-01 • via Nuitee
K
Kendrick • family_with_children • ae
8
Good Value
Pros:

Good value and the room was well organized, with all features in good condition. Everything appeared to be well maintained.

Cons:

The breakfast area was not up to scratch. We had to ask for cutlery and milk, and it was messy. The yogurt dispenser was not working. Selection was somewhat limited

2025-09-01 • via Nuitee
F
Fernando • partner
4
Pros:

Old and rooms smell!

2025-09-01 • via Nuitee
J
Janet
10
Vet appointment for 2 dogs
Pros:

Nice hotel. Quiet and clean. Perfect location for our veterinarian appointment at Frosted Faces in Ramona.

2025-08-27 • via Nuitee
• couple • us
3
Pros:

Breakfast had good fresh milk and juices thanks for the food

Cons:

The beds are very uncomfortable and the pillows feel likes rocks also I was given a room with to full beds and not queens worst sleep ever could of slept outside and not noticed

2025-08-25 • via Nuitee
N
Neil
8
Pros:

Y

2025-08-22 • via Nuitee
A
Andrew • couple • us
10
2025-08-12 • via Nuitee
C
Coffman • family_with_children • us
7
2025-08-10 • via Nuitee
M
Mariana • couple • us
8
2025-08-07 • via Nuitee
Y
Yolanda • partner
10
Pros:

The breakfast selections were very good, the check-in was great and the parking and room size were excellent. It was the choice of toiletries and towels that left something to be desired: the sink soap bar is miniscule and only ONE, the bath towels are just adequate. The soap dispenser in the shower is not attached and therefore hard to use. I recommend a change in those items. Thank you.

2025-08-04 • via Nuitee
D
denise • family_with_children • us
4
Needs an overhaul
Cons:

Tub not clean. Condition of room poor

2025-08-04 • via Nuitee
L
Long • couple • us
10
舒适轻松
Pros:

好

Cons:

不需要了

2025-08-02 • via Nuitee