Holiday Inn Express Castro Valley - I-580 by IHG

Hotels
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Holiday Inn Express
9.2 (295 reviews)
2419 Castro Valley Road , Castro Valley , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Spa facilities
Cons:
Unclean rooms
Uncomfortable beds
Limited parking
Renovations

Categories

Cleanliness
7.95
Some guests reported unclean rooms and issues with maintenance.
Service
9.95
Staff were frequently described as friendly and helpful.
Location
9.95
Many guests appreciated the convenient location.
Room Quality
7.95
Several complaints about uncomfortable beds and old facilities.
Amenities
8.95
Good amenities like breakfast and spa, but some noted a lack of maintenance.
Value for Money
8.95
Generally perceived as a good value with some complaints about room size.
Food and Beverage
9.95
Compliments on the quality of the breakfast.
Overall Experience
9.95
Overall good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location
Situated just 14.3 km from Oakland International Airport, Holiday Inn Express Castro Valley offers easy access for travelers.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as a flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay for all guests.

Great Facilities
Enjoy a complimentary hot breakfast, stay active at the on-site fitness center, and take advantage of the 24-hour business center. With free Wi-Fi and parking, your stay is made convenient and stress-free.

Book your stay at Holiday Inn Express Castro Valley now for a relaxing and enjoyable experience.

Important information:

Please note: Cash is not accepted at check-in, but is accepted at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 295 reviews
Cleanliness: 7.95
Service: 9.95
Location: 9.95
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.95
Overall Experience: 9.95
L
Leanne • couple • us
9
I would give it another try. Staff was kind and hotel was clean.
Pros:

Location is ideal close to freeway and restaurants good location close to airport

Cons:

I couldn’t get my breakfast I had to leave before 6:30 am- there were no extra pillows needed one for my son.

2026-06-15 • via Nuitee
G
Guy • couple • il
10
Pros:

Great place, close to Oakland
Clean

Cons:

Nothing

2026-06-11 • via Nuitee
L
Luis • extended_group • us
8
2026-05-25 • via Nuitee
P
Patti • couple • us
5
Bad management
Pros:

Handicapped parking

Cons:

TV didn’t work and for 2 night stay never was repaired even though reported to front desk several times. Kerig coffee bar not stocked and then not replenished with new cups and pods the next day

2026-05-21 • via Nuitee
A
Ashley • solo_traveller • us
1
never paint and not air room out
Pros:

location and breakfast

Cons:

they had painted in the room and the room smelled like paint so bad and i couldn’t be relocated. i was uncomfortable all night running a/c and having window open

2026-05-20 • via Nuitee
R
Ramiro • couple • us
10
2026-05-16 • via Nuitee
H
Halima • couple • us
10
2026-05-11 • via Nuitee
M
Mehdi • family_with_children • us
10
2026-04-29 • via Nuitee
R
Ramiro • couple • us
10
2026-04-25 • via Nuitee
C
Cindy • couple • us
7
Pros:

The room was very nice. The location was convenient for the purpose of my visit.

Cons:

The smell of paint was very overwhelming in my room.

2026-04-09 • via Nuitee
A
Andra • couple • us
10
Great place to stay the night or weekend.
Pros:

I like the staffs kindness. The room was very clean and how close it was off the freeway.

Cons:

I have stayed here a few times and I was not able to enjoy the break because it was not open. I work early and things they should open the breakfast area earlier.

2026-04-08 • via Nuitee
O
Oswaldo • extended_group • us
9
2026-04-01 • via Nuitee
A
April • couple • us
3
2026-03-22 • via Nuitee
D
David • solo_traveller • us
7
Pros:

Convenient location. Nice rooms.

Cons:

They had construction which woke me up with loud banging and drilling. But they did switch my room which was good

2026-03-11 • via Nuitee
J
Jessica • solo_traveller • us
9
Overall a good experience.
Pros:

Location, friendliness of staff.

Cons:

Parking lot was small but I was able to find a parking. It was during the week, so I imagine if it was a busier day, parking might have been an issue. The room had a faint smell of smoke.

2026-01-30 • via Nuitee
M
Matthew • family_with_children • us
10
2026-01-20 • via Nuitee
K
Kathleen • couple • us
5
Nice room but super uncomfortable bed!
Pros:

Front desk friendly. Very convent location

Cons:

The bed was so hard, it was like sleeping on a plank of wood. The parking was iffy. Not sure where to go if there wasn’t a space available.

2026-01-20 • via Nuitee
C
Cristina • solo_traveller • us
10
Convienently located
Cons:

Construction in thr back or car garage

2026-01-20 • via Nuitee
K
Kenneth • couple • us
8
2026-01-19 • via Nuitee
T
Tona • family_with_children • us
9
2026-01-19 • via Nuitee