Holiday Inn Express Castro Valley - I-580 by IHG

Hotels
Holiday Inn Express
9.2 (280 reviews)
2419 Castro Valley Road , Castro Valley , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Spa facilities
Cons:
Unclean rooms
Uncomfortable beds
Limited parking
Renovations

Categories

Cleanliness
7.95
Some guests reported unclean rooms and issues with maintenance.
Service
9.95
Staff were frequently described as friendly and helpful.
Location
9.95
Many guests appreciated the convenient location.
Room Quality
7.95
Several complaints about uncomfortable beds and old facilities.
Amenities
8.95
Good amenities like breakfast and spa, but some noted a lack of maintenance.
Value for Money
8.95
Generally perceived as a good value with some complaints about room size.
Food and Beverage
9.95
Compliments on the quality of the breakfast.
Overall Experience
9.95
Overall good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location
Situated just 14.3 km from Oakland International Airport, Holiday Inn Express Castro Valley offers easy access for travelers.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as a flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay for all guests.

Great Facilities
Enjoy a complimentary hot breakfast, stay active at the on-site fitness center, and take advantage of the 24-hour business center. With free Wi-Fi and parking, your stay is made convenient and stress-free.

Book your stay at Holiday Inn Express Castro Valley now for a relaxing and enjoyable experience.

Important information:

Please note: Cash is not accepted at check-in, but is accepted at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 280 reviews
Cleanliness: 7.95
Service: 9.95
Location: 9.95
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.95
Overall Experience: 9.95
J
Jessica solo_traveller us
9
Overall a good experience.
Pros:

Location, friendliness of staff.

Cons:

Parking lot was small but I was able to find a parking. It was during the week, so I imagine if it was a busier day, parking might have been an issue. The room had a faint smell of smoke.

2026-01-30 via Nuitee
C
Cristina solo_traveller us
10
Convienently located
Cons:

Construction in thr back or car garage

2026-01-20 via Nuitee
K
Kathleen couple us
5
Nice room but super uncomfortable bed!
Pros:

Front desk friendly. Very convent location

Cons:

The bed was so hard, it was like sleeping on a plank of wood. The parking was iffy. Not sure where to go if there wasn’t a space available.

2026-01-20 via Nuitee
M
Matthew family_with_children us
10
2026-01-20 via Nuitee
K
Kenneth couple us
8
2026-01-19 via Nuitee
M
Megan family_with_children us
7
Very basic accommodations
Pros:

Hot tub
Breakfast
Quiet

Cons:

Parking lot of being re done so not many parking spots. Carpet in room seemed dirty. Shower curtain was ripped. No bar soap. Coffee in room was gross

2026-01-19 via Nuitee
N
Norma couple us
9
2026-01-19 via Nuitee
T
Tona family_with_children us
9
2026-01-19 via Nuitee
M
Mary couple us
9
Pros:

Everything was good except the coffee…not good:(
Enjoyed the view and it was clean

Cons:

The coffee…..!it was good in lots of ways and and prefect for my children to pick us up!

2026-01-15 via Nuitee
M
Mogollon couple us
10
2025-12-30 via Nuitee
M
MARYAM couple us
8
2025-11-27 via Nuitee
R
Ramiro couple us
8
2025-11-20 via Nuitee
M
michelle couple us
10
Great value nice staff great location
Pros:

The complimentary breakfast and the sauna

Cons:

Parking was a little difficult because of renovations

2025-11-17 via Nuitee
T
Torres Bohorquez couple us
10
2025-11-15 via Nuitee
B
beau family_with_children us
8
Pros:

Great breakfast, sauna, hot tub!

2025-11-12 via Nuitee
A
Alexandra solo_traveller us
8
Great value for a short stay
Pros:

Really good breakfast. Right next to the miniature golf (would have been nice if they offered a discount though). Ample parking.

Cons:

Needed a light for the spa bathtub. Would have been nice to know they were doing renovations for a parking garage.

2025-11-06 via Nuitee
D
Daniel family_with_children us
9
2025-10-31 via Nuitee
J
Joe family_with_children us
8
We would definitely stay here again if we have another event in this area
Pros:

The location was convenient for us, the lobby/breakfast area/room was clean, and the staff were helpful.

Cons:

The parking lot was pretty small, and because it is an older building, the bathroom was fairly small; however the room itself was large.

2025-10-26 via Nuitee
E
espinoza couple us
10
Se Los recomiendo
Pros:

Me encanta él unico problema fue él parquiedero

Cons:

Si

2025-10-22 via Nuitee
Q
queosha
4
Pros:

Cracks throughout the ceilings making it feel unsafe

2025-10-10 via Nuitee