Country Inn & Suites by Radisson, Louisville South, KY

Hotels
•
Country Inn & Suites by Radisson Americas
7.4 (475 reviews)
400 Paroquet Springs Drive , Shepherdsville , us
+1 502-685-5472

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean updated rooms
Good breakfast
Cons:
Rude service
Mold smell
Small bathrooms

Categories

Cleanliness
6.23
Several reviews mentioned mold, bad odors, and the need for deep cleaning.
Service
7.7
Mixed reviews on service; some staff were friendly but there were complaints about rudeness.
Location
8.24
Convenient location for accessing nearby amenities.
Room Quality
7.19
Rooms were clean and updated but one review mentioned poor air conditioning and a problematic layout.
Amenities
6.72
Availability of breakfast was appreciated, but lack of working pool and uncomfortable sofa bed were concerns.
Value for Money
7.68
Prices perceived as reasonable given the location and some amenities, but expectations were not fully met.
Food and Beverage
8.23
Breakfast was well received, especially the cookies, but some issues were noted about variety and kitchen staffing.
Overall Experience
7.2
Decent stay, but significant issues with cleanliness and service affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:10

Property Description

Convenient Location and Amenities
Located just off Interstate 65, minutes away from Louisville International Airport, the Country Inn and Suites in Shepherdsville, Kentucky offers a comfortable stay with free WiFi, breakfast, and an indoor pool with a hot tub.

Relaxation and Wellness
Guests can unwind in the indoor pool or hot tub, stay active in the fitness center, or take care of work in the on-site business center.

Spacious Suites and Entertainment
Enjoy suites with separate seating areas and sofa beds, flat-screen TVs, microwaves, and refrigerators. Explore nearby attractions like the Jim Beam American Stillhouse and Kart Kountry.

Book your stay now at the Country Inn and Suites Shepherdsville for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Location

Guest Reviews

7.4
Based on 475 reviews
Cleanliness: 6.23
Service: 7.7
Location: 8.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.2
G
Glavin • solo_traveller • us
8
2026-09-12 • via Nuitee
H
Hoyt • couple • us
8
2026-09-07 • via Nuitee
S
Steven • solo_traveller • us
10
2026-08-25 • via Nuitee
J
Jose Ignacio • solo_traveller • es
8
Good for work
Pros:

Good for work

2026-08-22 • via Nuitee
M
Mildred • couple • us
1
2026-08-17 • via Nuitee
M
Michael • extended_group • us
8
Great time
Pros:

Breakfast was outstanding

Cons:

the hot food

2026-08-10 • via Nuitee
D
Denise • solo_traveller • us
8
We were a late check in at 11p. The desk staff member had a “ couldn’t be bothered” attitude. Handed me a card with keys
Pros:

Local, comfort and cleanliness

Cons:

Desk staff detached and removed. Unhelpful

2026-07-22 • via Nuitee
M
Maricela • solo_traveller • us
9
It was a smooth stay
Pros:

It was clean and they had breakfast

Cons:

Everything was pretty good

2026-07-12 • via Nuitee
D
Daniel
6
Pros:

Trouble with check in, didn’t have our reservation. Breakfast wasn’t very good.

2025-10-11 • via Nuitee
P
Pam • friends
10
Pros:

Room was very comfortable. Breakfast was good.

2025-10-02 • via Nuitee
M
Morgan • friends
10
Pros:

Great stay for Louder Than Life 2025!

2025-09-29 • via Nuitee
S
Sasha • family
6
Pros:

I booked a suite which is the biggest room they had available. In town for a funeral, didn’t check in till 10pm staying one night, pretty much a in-out experience. 2 adults and 4 children (which one still sleeps with me) The room had 2 queen and pull out sofa (remember this was a suite) The man behind the counter was super rude and made us book another room. Because I was 1 person over, now 4 kids 2 adults for a 3 bed room. Also the fact he was super rude about it too. I will never stay again.

2025-09-28 • via Nuitee
K
kelsie
10
Pros:

Super friendly and accommodating!

2025-09-22 • via Nuitee
R
Robert • family_with_children • us
7
Pros:

Nice bed, tv, food location

Cons:

Toilets are too small

2025-09-20 • via Nuitee
R
Robert
8
Pros:

Very clean

2025-09-14 • via Nuitee
R
Robert
2
Stay away
Pros:

Had to flush toilet 5 times just to get paper to go down.
You could smell mold in the air. Mold in shower and jacuzzi. To loud, although you are by a highway. Staff not very attentive. It’s a Country Inn & Suites and no fresh cookies at front desk. No body at breakfast at 8:00 on a Saturday morning should tell you something.
Time to down grade this place to a Motel 8.

2025-09-14 • via Nuitee
K
KIMBERLY • family_with_children • us
10
2025-09-12 • via Nuitee
J
Justin • friends
8
Pros:

Clean and updated rooms.

2025-09-11 • via Nuitee
E
Edward
6
Not for us
Pros:

I think overall this hotel chain quality needs improvement. Deep cleaning to rooms is really needed. Pillows sewn to furniture, low quality everything!

2025-09-11 • via Nuitee
J
Jessica
10
Pros:

Clean room friendly helpful staff

2025-09-09 • via Nuitee