Country Inn & Suites by Radisson, Louisville South, KY

Hotels
Country Inn & Suites by Radisson Americas
7.4 (469 reviews)
400 Paroquet Springs Drive , Shepherdsville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean updated rooms
Good breakfast
Cons:
Rude service
Mold smell
Small bathrooms

Categories

Cleanliness
6.23
Several reviews mentioned mold, bad odors, and the need for deep cleaning.
Service
7.7
Mixed reviews on service; some staff were friendly but there were complaints about rudeness.
Location
8.24
Convenient location for accessing nearby amenities.
Room Quality
7.19
Rooms were clean and updated but one review mentioned poor air conditioning and a problematic layout.
Amenities
6.72
Availability of breakfast was appreciated, but lack of working pool and uncomfortable sofa bed were concerns.
Value for Money
7.68
Prices perceived as reasonable given the location and some amenities, but expectations were not fully met.
Food and Beverage
8.23
Breakfast was well received, especially the cookies, but some issues were noted about variety and kitchen staffing.
Overall Experience
7.2
Decent stay, but significant issues with cleanliness and service affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:10

Property Description

Convenient Location and Amenities
Located just off Interstate 65, minutes away from Louisville International Airport, the Country Inn and Suites in Shepherdsville, Kentucky offers a comfortable stay with free WiFi, breakfast, and an indoor pool with a hot tub.

Relaxation and Wellness
Guests can unwind in the indoor pool or hot tub, stay active in the fitness center, or take care of work in the on-site business center.

Spacious Suites and Entertainment
Enjoy suites with separate seating areas and sofa beds, flat-screen TVs, microwaves, and refrigerators. Explore nearby attractions like the Jim Beam American Stillhouse and Kart Kountry.

Book your stay now at the Country Inn and Suites Shepherdsville for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 469 reviews
Cleanliness: 6.23
Service: 7.7
Location: 8.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.2
D
Daniel
6
Pros:

Trouble with check in, didn’t have our reservation. Breakfast wasn’t very good.

2025-10-11 via Nuitee
P
Pam friends
10
Pros:

Room was very comfortable. Breakfast was good.

2025-10-02 via Nuitee
M
Morgan friends
10
Pros:

Great stay for Louder Than Life 2025!

2025-09-29 via Nuitee
S
Sasha family
6
Pros:

I booked a suite which is the biggest room they had available. In town for a funeral, didn’t check in till 10pm staying one night, pretty much a in-out experience. 2 adults and 4 children (which one still sleeps with me) The room had 2 queen and pull out sofa (remember this was a suite) The man behind the counter was super rude and made us book another room. Because I was 1 person over, now 4 kids 2 adults for a 3 bed room. Also the fact he was super rude about it too. I will never stay again.

2025-09-28 via Nuitee
K
kelsie
10
Pros:

Super friendly and accommodating!

2025-09-22 via Nuitee
R
Robert family_with_children us
7
Pros:

Nice bed, tv, food location

Cons:

Toilets are too small

2025-09-20 via Nuitee
R
Robert
8
Pros:

Very clean

2025-09-14 via Nuitee
R
Robert
2
Stay away
Pros:

Had to flush toilet 5 times just to get paper to go down.
You could smell mold in the air. Mold in shower and jacuzzi. To loud, although you are by a highway. Staff not very attentive. It’s a Country Inn & Suites and no fresh cookies at front desk. No body at breakfast at 8:00 on a Saturday morning should tell you something.
Time to down grade this place to a Motel 8.

2025-09-14 via Nuitee
K
KIMBERLY family_with_children us
10
2025-09-12 via Nuitee
J
Justin friends
8
Pros:

Clean and updated rooms.

2025-09-11 via Nuitee
E
Edward
6
Not for us
Pros:

I think overall this hotel chain quality needs improvement. Deep cleaning to rooms is really needed. Pillows sewn to furniture, low quality everything!

2025-09-11 via Nuitee
J
Jessica
10
Pros:

Clean room friendly helpful staff

2025-09-09 via Nuitee
B
Brittany family_with_children us
10
Pros:

Very nice place, clean, friendly staff and they leave you alone which is the best part. Pool was closed but that was okay for us.

Cons:

Strong mildew smell in room but honestly to be expected with a Jacuzzi suite that stays moist and it was right by the indoor pool. I think they maybe should change the carpet but we loved the room.

2025-09-04 via Nuitee
C
Catlett family_with_children us
6
2025-09-01 via Nuitee
M
Maria solo_traveller us
9
Great location, quiet, clean, friendly and accommodating staff, great price through Booking.com ❤️❤️
Pros:

I loved that breakfast was served until 10:00 am each day. I’m not an early bird so I usually end up missing breakfast when it’s only served until 9 but here they served until 10:00!!! Also loved the fresh cookies in the evening—the double chocolate chip were the BEST!!! The front desk staff were always super friendly and helpful. I did laundry while there—they had quarters, Tide, and Bounce plus the laundry room was very clean!

Cons:

My only complaint is that the bathroom in my room was a bit small (not sure how the others are). The bathroom door would bump into the toilet when I opened the door so I had to open the door partway, step in front of the sink, pivot, close the door, then step over in front of the toilet. The bathroom was clean, it was just more of an inconvenience than anything.

2025-08-29 via Nuitee
K
Kara family_with_children us
2
Good breakfast bad everything else
Pros:

Breakfast was good and well kept

Cons:

No warm water in the shower, wall and tile falling apart, spider in room, pull out couch bed was terrible

2025-08-28 via Nuitee
M
Michael Bartram family_with_children us
9
Pros:

Nice place and nice staff.

Cons:

A little out of the way to get to, but once you get there, everything was convenient.

2025-08-27 via Nuitee
M
Melissa
8
Pros:

I liked that it was close to my family I was visiting. The guy who checked me in was very rude though!

2025-08-27 via Nuitee
D
Dr. Troy L
8
Pros:

Great place

2025-08-26 via Nuitee
S
sarah partner
10
Pros:

The gentleman that checks us in was very friendly

2025-08-20 via Nuitee