Holiday Inn Express & Suites S Lake Buena Vista by IHG

Hotels
•
Holiday Inn Express
8.8 (664 reviews)
5001 Calypso Cay Way , Kissimmee , us
+1 407-997-1400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Nice amenities like the pool
Cons:
Concerns about carpet cleanliness
Breakfast quality inconsistent
Some rooms in need of renovation

Categories

Cleanliness
7.95
Mixed feedback; some rooms clean but issues with carpets and dampness noted.
Service
9.45
Staff were very nice and helpful; many reviews highlighted positive interactions.
Location
9.25
Many reviews appreciated the proximity to attractions, restaurants, and parks.
Room Quality
8.45
Rooms generally comfortable but some concerns about outdated decor and furniture.
Amenities
8.95
Good range of amenities including a nice pool and breakfast.
Value for Money
9.45
Generally good value for the price; families found it worthwhile.
Food and Beverage
7.95
Breakfast quality varies; positive comments on some items, but negatives on others.
Overall Experience
8.95
Overall positive experience despite some cleanliness and food concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:50

Property Description

Welcome to Holiday Inn Express & Suites S Lake Buena Vista, your gateway to the magic of Orlando!

Convenient Shuttle Service: Enjoy hassle-free transportation to top attractions like Walt Disney World, Sea World, and Universal Orlando Resort.

Comfortable Accommodations: Relax in rooms equipped with a small refrigerator, microwave, Keurig coffee maker, and complimentary WiFi.

Fun and Relaxation: Take a dip in the outdoor pool, play a round of mini-golf, savor a meal at the BBQ area or Tiki Hut, and stay active at the fitness centre.

Experience the best of Orlando at Holiday Inn Express & Suites S Lake Buena Vista - book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 664 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.25
Room Quality: 8.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 7.95
Overall Experience: 8.95
A
Alicia • solo_traveller • us
10
2026-07-21 • via Nuitee
A
Angela • solo_traveller • us
6
It was okay
Pros:

The pool

Cons:

The sockets didn’t work

2026-07-13 • via Nuitee
L
Leticia • solo_traveller • us
10
Pros:

Muy buena atención las chicas del comedor a la hora del desayuno, muy amables y serviciales todas, un agradecimiento especial a
Amor Gonzalez conversamos mucho con ella y siempre estuvo dispuesta a ayudarnos.

Cons:

Yo pienso que pudieran tener más servicios de buses para los parques,diferentes horarios y a más parques, por lo demás todo estuvo bien.

2026-07-12 • via Nuitee
M
Miguel M • family_with_children • py
5
Un buen lugar pero con oportunidades de mejora
Pros:

La ubicación - loundry

Cons:

La ducha rota y reparada y olor no muy agradable

2026-07-10 • via Nuitee
A
Alexandra • couple • us
1
2026-07-09 • via Nuitee
J
Julian • family_with_children • us
10
2026-07-06 • via Nuitee
D
D • extended_group • us
9
2026-07-05 • via Nuitee
G
Gustavo • family_with_children • us
6
Pros:

The opened

Cons:

It was tho open

2026-07-03 • via Nuitee
A
Aseem • family_with_children • in
8
2026-07-03 • via Nuitee
M
Malcolm • couple • gb
10
Great friendly
2026-06-28 • via Nuitee
R
RICK • family_with_children • us
9
Very Nice
Pros:

All good

Cons:

Fresher better breakfast.

2026-06-25 • via Nuitee
D
Dixie • couple • us
10
Helpful staff, wonderful grounds, comfy bed
Pros:

Loved the pool and amenities

Cons:

Nothing! Great experience

2026-06-14 • via Nuitee
J
Julie • family_with_children • us
8
Friendly, clean , and comfortable.
Pros:

The breakfast was good. Staff were polite, and they had a variety of food available.

Cons:

I didn’t need anything else.

2026-06-14 • via Nuitee
M
Mina • couple • us
7
It’s a decent hotel if anything a bit pricey if you’re only staying for one night. There are better options for $200 or
Pros:

The location was good and the staff were great.

Cons:

The price was okay but could have been cheaper for what the rooms looked like. Rooms were a bit dated and some of the lights did not work properly.

2026-06-13 • via Nuitee
T
Terryne • family_with_children • us
5
2026-06-12 • via Nuitee
J
Jose • solo_traveller • us
5
Pros:

Excellent staff

Cons:

Nothing

2026-06-11 • via Nuitee
R
Rosa Guadalupe • solo_traveller • ar
9
Pros:

La ubicación es cerca del Walmart , de Ross y Burlington entre otros es muy familiar el hotel limpio y cómodo, completas las instalaciones tiene abajo un mini kiosco y agencia de venta disney

Cons:

El desayuno no es muy variado mejoraría ese punto, casi todos los días lo mismo, estuvimos 7 días van cambiando pero solo salchichas por salsa blanca y 1 sola vez hubo bacon/tocino y te cobran 85 dólares de seguro que después supuestamente te reintegran

2026-06-08 • via Nuitee
J
Jose Roberto • couple • do
7
2026-06-05 • via Nuitee
J
Jackelin • couple • us
10
2026-06-03 • via Nuitee
H
Huseyin • couple • ca
7
2026-05-25 • via Nuitee