Hilton San Antonio Hill Country

Hotels
•
Hilton Hotels & Resorts
8.5 (585 reviews)
9800 Westover Hills Boulevard , San Antonio , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Clean rooms
Excellent food service
Cons:
Cold water in shower
Parking issues
High fees for amenities

Categories

Cleanliness
8.08
The hotel is reported as clean, but there were instances of issues like the lack of hot water in the shower.
Service
9.05
Overall service was highly praised, with special mentions of attentive staff like Cat and Jason.
Location
9.09
The location is noted to be convenient, close to theme parks and quiet yet accessible.
Room Quality
8.54
Rooms were appreciated for cleanliness and amenities, but some services were slow.
Amenities
7.57
Amenities received some criticism, particularly regarding pool setup and cold water issues.
Value for Money
8.03
Pricing seems a bit high for what is offered, particularly regarding resort fees.
Food and Beverage
9.08
Food service was excellent with good meal options noted, though seating could be improved.
Overall Experience
8.55
Overall, an enjoyable stay that met expectations despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:52

Property Description

Luxurious Resort-Style Hotel in San Antonio

Exceptional Amenities: Indulge in gourmet dining options and enjoy the convenience of being near popular attractions like the Alamo.

Ultimate Relaxation: With 3 swimming pools, a pool bar, fire pits, and top-notch fitness facilities, your stay at Hilton San Antonio Hill Country will be both enjoyable and rejuvenating.

Fun-Filled Activities: From nightly S'mores by the fire pits to pool volleyball and Texas cookouts, there's never a dull moment at this vibrant hotel.

Experience the best of San Antonio at Hilton San Antonio Hill Country. Book now for an unforgettable stay!

Important information:

Please note:

Carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Late checkout-fee USD 100.00 1/2 day room & tax will be charged in the event of late check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 585 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
A
Analicia • solo_traveller • us
10
2026-02-08 • via Nuitee
P
Patricia • solo_traveller • us
3
Not worth it!!
Pros:

Friendly staff, that’s about it.

Cons:

They say they’re pet friendly and charged me 150$ to bring my little doggy, but I was forced to stay in my room! Not allowed anywhere in the breakfast room, not even in the bar area with my doggy! I was allowed room service or pick-up and take to my room. That’s not dog friendly!

And on top of that the balcony raining in my King Suite was literally covered in Pigeon 💩!! I asked them to clean it please, and they did. Shouldn’t have to!!

2026-01-24 • via Nuitee
J
JEFFERY • family_with_children • us
10
2026-01-19 • via Nuitee
L
Lizbeth • family_with_children • us
10
2026-01-19 • via Nuitee
A
Andres • family_with_children • mx
9
Cons:

No me gustó que las almohadas estuvieran tan grandes y que la cama estuviera tan aguada.

2026-01-19 • via Nuitee
F
Fabiola • family_with_children • us
9
2026-01-19 • via Nuitee
S
SANDRA • family_with_children • mx
10
2026-01-19 • via Nuitee
S
Sandra • family_with_children • us
1
Pros:

None Breakfast the worse part,
Restroom were dirty
Pool we can’t enjoy it was pack

2026-01-19 • via Nuitee
C
CHAO • family_with_children • us
9
2026-01-19 • via Nuitee
S
Steve • family_with_children • us
9
Love the stay. Plan to return in the future for another stay.
Pros:

Location was great. Room was very clean and staff was exceptional.

Cons:

Pool was a little dirty with leaves and rocks.

2026-01-19 • via Nuitee
C
Coral bonnie • couple • us
10
Cons:

No me gustó el sistema del parking al terminar mi estancia

2026-01-19 • via Nuitee
L
Lara • extended_group • us
10
2026-01-19 • via Nuitee
A
Araceli • family_with_children • us
8
Everything was clean and staff was very nice
Pros:

Nice AREA very clean
Staff was very nice

Cons:

Bigger selection on menu

2026-01-19 • via Nuitee
M
MASON • solo_traveller • us
8
2026-01-10 • via Nuitee
M
monica • family_with_children • us
10
2026-01-03 • via Nuitee
J
Juventino • extended_group • us
10
2026-01-02 • via Nuitee
A
Alvarez • couple • us
10
Will stay here again!
Pros:

Very clean loved the shower and tub

2025-12-29 • via Nuitee
J
Jose • couple • us
9
Pros:

They made accommodations for microwave and putting my family in two rooms close to each other.

Cons:

They didnt tell me the safety deposit was going to be 300 dollars for each room until I got to the room and I eat up into my spending money.

2025-12-29 • via Nuitee
C
claytonw536 • Couples
2
Disappointed
Pros:

Room was clean, however had a big piece of drywall cut out of the ceiling like something you would see in a trap house. Upon arrival after booking stay discovered parking was an additional 30$ and that no reasonable breakfast option is offered. Very dissapointed for the high price of the stay.

2025-12-21 • via Tripadvisor
N
N811RGlorin • Business
10
Great place!
Pros:

Amazing food and atmosphere! If you stop by the cafe, ask Hilary because she knows how to make the BEST double expresso ever! Thank you to all the staff and guests for being so friendly.

2025-12-12 • via Tripadvisor