Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Excellent breakfast
Cons:
Room cleanliness issues
Noise from nearby establishments

Categories

Cleanliness
7.94
Some complaints about cleanliness, including hair found on the floor.
Service
9.41
Staff noted as kind and attentive, though some service issues reported.
Location
9.45
Excellent location for airport access, highly praised.
Room Quality
7.4
Complaints about room quality, including uncomfortable bed and issues with bathroom facilities.
Amenities
9.43
Great amenities including a good breakfast buffet and leisure options.
Value for Money
8.39
Some feel the price may reflect the quality, but generally viewed positively.
Food and Beverage
9.44
Breakfast buffet and restaurant service received high praise.
Overall Experience
8.91
Generally positive, despite some noise and service concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:43

Property Description

Luxurious Accommodations
Located conveniently next to Guarulhos International Airport, Pullman SP Guarulhos Airport offers spacious suites and luxurious rooms. The suites boast a generous 66 m² of space with separate living and sleeping areas, while the luxurious rooms offer 33 m² of elegance.

Fit & Spa Lounge
Indulge in relaxation at the Fit & Spa lounge, offering massages and aesthetic services to rejuvenate your senses. Take advantage of the free WiFi and parking, and unwind in the swimming pool or challenge yourself at the tennis court and other sport facilities.

Business and Convention Facilities
For business travelers, this 5-star hotel features business and convention centers with multiple meeting rooms. Enjoy the specially designed restaurant catering to the needs of corporate guests.

Experience comfort, luxury, and convenience at Pullman SP Guarulhos Airport - book now for an unforgettable stay!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years old cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years old also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

Location

Guest Reviews

8.8
Based on 3483 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
T
Tomás family_with_children ar
10
Espectacular estadía para una parada rápida en familia
Pros:

El hotel es espectacular! Tiene lo que uno necesita para realizar una parada estratégica antes de salir hacia otro destino. Las instalaciones son de primera, tanto para adulto como para niños. La cena y desayuno buffet son realmente MUY buenos.

En mi caso particular, viajé con mis dos hijos y tanto la pileta, como los juegos externos y los espacios de juegos internos fueron excelentes!
Sin dudas volvería a repetir mi una estadía en el Pullman.

Cons:

La verdad que no hay nada que me haya disgustado, todo estuvo muy bien!
No tengo ningún tipo de queja, de hecho me han hecho una gran excepción respecto a mi reserva.

2026-02-28 via Nuitee
J
Julian couple ar
7
2026-02-28 via Nuitee
D
Druiven solo_traveller de
10
Can highly recommend!
Pros:

Amazing hotel with the best possible service.

2026-02-28 via Nuitee
S
Silvio Aparecido solo_traveller br
8
Boa opção de hospedagem próximo ao aeroporto de Guarulhos
Pros:

Café da manhã, restaurante, localização

2026-02-28 via Nuitee
M
Milan couple de
7
2026-02-27 via Nuitee
R
Romyel Sotillo family_with_children qa
8
2026-02-27 via Nuitee
A
ana solo_traveller br
9
2026-02-25 via Nuitee
J
Jean-Vital couple fr
7
Pros:

Sa proximité a l’aéroport

Cons:

Les oreillers en plumes ainsi que le sur matelas en plumes que j’ai du enlever car je suis allergique.
C’est la première fois en 10 ans que je suis confronté à de la plume dans un hôtel et ce n’est pas digne d’un hôtel de cette catégorie !

2026-02-25 via Nuitee
M
MARIA FERNANDA couple uy
9
Estancia ejecutiva de pocas horas para bien descanso y cercanía del aeropuerto
Pros:

-Cercanía al aeropuerto
-Traslado al aeropuerto
-La cena: tienen opción de buffet muy bueno y completo
- los ammenities y productos de aseo personal de buena calidad

2026-02-25 via Nuitee
G
Glicinia couple ao
9
Fantástica
Pros:

O hotel é bom e tem condições excelente o que mais gostei foi a disponibilidade dos serviços , transfere , spa, cabeleireiro , piscina

Cons:

O facto de não terem prolongamento da estadia, para quem não vai sair às 12h , tivemos que pagar mais uma noite para sair só às 17:30.

2026-02-24 via Nuitee
L
LAIANA solo_traveller br
10
2026-02-24 via Nuitee
J
Janna couple be
8
2026-02-24 via Nuitee
E
Emma solo_traveller au
8
2026-02-24 via Nuitee
A
Adriana couple br
10
Atendimento no check in com o Bruno foi de excelencia, atencioso, preocupado nota 10
Pros:

Muito bom, com variedades e produtos de qualidade

2026-02-24 via Nuitee
F
Fernando couple mx
10
2026-02-24 via Nuitee
A
ANA couple br
10
Excelente localização próximo ao aeroporto
Pros:

Localização e conforto

2026-02-23 via Nuitee
M
Maxim family_with_children be
10
2026-02-23 via Nuitee
A
andreiab177 Business
2
For emergencies only otherwise pick a better place
Pros:

This hotel is extremely outdated. Was unfortunate enough to stay here 20x for business and there is always something broken or not working here. Every service takes for ever, room service is often forgotten. Uncomfortable beds and pillows.

2026-02-15 via Tripadvisor
M
Mahayana family_with_children br
10
Pros:

Espaço kids legal para quem viaja com criança pequena

2026-02-14 via Nuitee
D
Denis extended_group br
10
Perfeitamente conveniente
Pros:

Tudo perfeito, ótimo treinamento, funcionários super educados

2026-02-13 via Nuitee