Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Excellent breakfast
Cons:
Room cleanliness issues
Noise from nearby establishments

Categories

Cleanliness
7.94
Some complaints about cleanliness, including hair found on the floor.
Service
9.41
Staff noted as kind and attentive, though some service issues reported.
Location
9.45
Excellent location for airport access, highly praised.
Room Quality
7.4
Complaints about room quality, including uncomfortable bed and issues with bathroom facilities.
Amenities
9.43
Great amenities including a good breakfast buffet and leisure options.
Value for Money
8.39
Some feel the price may reflect the quality, but generally viewed positively.
Food and Beverage
9.44
Breakfast buffet and restaurant service received high praise.
Overall Experience
8.91
Generally positive, despite some noise and service concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:43

Property Description

Luxurious Accommodations
Located conveniently next to Guarulhos International Airport, Pullman SP Guarulhos Airport offers spacious suites and luxurious rooms. The suites boast a generous 66 m² of space with separate living and sleeping areas, while the luxurious rooms offer 33 m² of elegance.

Fit & Spa Lounge
Indulge in relaxation at the Fit & Spa lounge, offering massages and aesthetic services to rejuvenate your senses. Take advantage of the free WiFi and parking, and unwind in the swimming pool or challenge yourself at the tennis court and other sport facilities.

Business and Convention Facilities
For business travelers, this 5-star hotel features business and convention centers with multiple meeting rooms. Enjoy the specially designed restaurant catering to the needs of corporate guests.

Experience comfort, luxury, and convenience at Pullman SP Guarulhos Airport - book now for an unforgettable stay!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years old cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years old also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

Location

Guest Reviews

8.8
Based on 3659 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
R
Roberto • couple • br
10
2026-04-25 • via Nuitee
G
Gissela • couple • br
7
Não valeu o custo/ benefício
Cons:

O Hotel está precisando de uma reforma nos quartos

2026-04-25 • via Nuitee
R
Ross • solo_traveller • gb
10
2026-04-25 • via Nuitee
J
juan pablo • family_with_children • qa
10
2026-04-25 • via Nuitee
O
Omar • family_with_children • be
9
2026-04-24 • via Nuitee
F
Flavio • solo_traveller • br
9
2026-04-24 • via Nuitee
D
David • solo_traveller • za
8
Ideal location for an overnight stay. Staff exceptionally helpful
Pros:

Very friendly and helpful staff, especially those manning the front desk

Cons:

When they say that breakfast ends at 11:00, they mean it.

2026-04-23 • via Nuitee
A
Andreas R. • solo_traveller • at
9
2026-04-22 • via Nuitee
D
Diana • couple • ie
10
2026-04-22 • via Nuitee
A
Altamirano • solo_traveller • ec
9
Pros:

Comida

Cons:

Ubicación lejana

2026-04-22 • via Nuitee
Z
Zuleica Regina de • couple • br
10
2026-04-21 • via Nuitee
I
Ivan • extended_group • cr
9
2026-04-21 • via Nuitee
F
Francisca Edite • couple • br
10
Recomendo muito
Pros:

O preço

Cons:

Atendimento

2026-04-21 • via Nuitee
L
Leonardo • couple • br
10
2026-04-20 • via Nuitee
R
Rafael Brochier • solo_traveller • br
6
Não vale ao custo benefício . USD 300 por noite em um hotel desta categoria está entre as mais caras do mundo. São Paulo
Pros:

Localização e atendimento recepção , este muito cortes .

Cons:

Atendimento lastimável pra quem pretende oferecer este nível de serviço e tem esse nível de pessoas descomprometidas trabalhando em seu restaurante .

2026-04-20 • via Nuitee
S
Steven • family_with_children • au
8
Great location close to the airport, very comfortable.
Pros:

Restaurant and facilities were excellent, very comfy bed, and blackout curtains ensured a great rest.

Cons:

Room needed better maintenance. The door was broken and you really had to force the door shut to get it lock. It looked like there had a previous attempt to fix, but it hadn't worked. Additionally the power points behind the desk didn't work.

2026-04-19 • via Nuitee
M
manfredi • couple • it
9
Ideale per chi deve partire presto
Pros:

Posizione comoda per aeroporto

2026-04-18 • via Nuitee
G
Germano • couple • br
10
Tudo ótimo
Pros:

Tudo

Cons:

Nada

2026-04-18 • via Nuitee
G
GeScho • solo_traveller • de
9
Pros:

Lage, Ausstattung: Betten, Schreibtisch,WLAN, Gym, Pool, Büfett

Cons:

Brausekopf der Dusche, war verkalkt.

2026-04-18 • via Nuitee
V
Vitor • family_with_children • br
10
2026-04-18 • via Nuitee