Park South Hotel, part of JdV by Hyatt

Hotels
Joie De Vivre
8.8 (499 reviews)
124 East 28th Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Uncomfortable room
Dry air in room

Categories

Cleanliness
8.93
General sentiment was positive about cleanliness, noted as spotless by multiple reviewers.
Service
9.4
Consistently highlighted as friendly and helpful by guests.
Location
9.24
Praised for being close to key attractions and the subway.
Room Quality
7.89
Mixed sentiments; some rooms described as small and uncomfortable.
Amenities
8.92
Amenity offerings noted as good, with a great shower and nice gym.
Value for Money
8.38
Some reviews suggested it may not be worth the price despite the good experience.
Food and Beverage
8.43
No specific mentions; assigned standard rating for hotel tier.
Overall Experience
9.2
Overall experiences were largely positive with high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:35

Property Description

Luxurious Amenities

Park South Hotel, part of JdV by Hyatt, offers a luxurious stay just 600 meters from the Empire State Building. Enjoy free WiFi, a 24-hour fitness center, and upscale dining at the onsite restaurant.

Elegant Rooms

Indulge in comfort in each room equipped with a flat-screen Samsung Smart TV, work desk, and unique custom photography. The private bathrooms feature premium toiletries, rainfall showers, and cozy bathrobes for a relaxing stay.

Exclusive VIP Access

Experience VIP treatment with valet parking, and immediate entry to the seasonal rooftop bar offering stunning views. Explore nearby attractions like Macy's Herald Square and the Chrysler Building. Book now for a memorable stay at Park South Hotel.

Important information:

- Coffee and tea are served daily in Brëwr café between 07:00 and 10:00.
- One Drink Voucher per stay, good for a glass of house wine or beer in Skëwr restaurant.
- Two bottles of Water per day upon request.
- Wine Tasting in the lobby from Tuesday to Thursday, 16:30 to 18:00.
- Premium High-Speed Wireless WiFi.
- 30% off laundry services.
- 20% discount on tickets to the Empire State Building.
- 25% discount on tickets to the One World Observatory.
- Priority seating/reservations at Park South’s food and beverage outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 77 per day.

Location

Guest Reviews

8.8
Based on 499 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.24
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 9.2
L
Laura_Stewart_15 Family
10
Lovely Hotel with great staff
Pros:

Visited in March 2026 with my husband and young son (8)
This hotel was absolutely amazing!
When we checked in, the staff on the desk were so helpful. They gave us a list of nearby restaurants and arranged for our bags to be taken to our room.
The room was lovely. Beds were super comfy and everything was clean.
Location wise we were really close to train station to get anywhere we needed to go.
The door staff are truly some of the sweetest people I've ever met in NYC. Every single one was so friendly and kind. They treated my kid like a rockstar which he loved!
Overall I fully recommend this hotel and hope to be back some day

2026-04-04 via Tripadvisor
E
Eddie family_with_children se
10
Pros:

Läget är bra även om området är lite tråkigt. Rummen var rymliga, moderna och rena - inga heltäckningsmattor!

2026-04-04 via Nuitee
3
308ewans NONE
10
Lovely 6 night stay with wife and son. Friendly staff and good amenities. Beds super comfy
Pros:

Really enjoyed our stay at Park South Hotel, flatiron district is a good location for accessing other areas of NYC and there were plenty of amenities nearby. Hotel staff were very welcoming, helping with luggage and recommendations. Always took the time to chat about what we'd been doing each day and speaking away to our wee boy who is 8, and was having his first trip to a big city. The hotel was clean, stylish and very comfortable. The rooms were a good size with plenty storage space and power sockets. Aircon/heating worked well and wasn't too noisy. Common areas are lovely, with a relaxed atmosphere. I felt the stay was decent value for the area. All hotels here seem to have resort fees, but with this hotel they were reasonable, and you were allowed bottled water whenever you wanted, and wine was served some nights. Also you get a couple of tokens for a drink in the bar. The WiFi was included and worked really well when we used this with phones, tablets and a Nintendo switch. The TV worked well with a good range of channels, not that we used it much. The room included a good sized safe which was also easy to use.

2026-04-02 via Tripadvisor
E
Elizabeth family_with_children ie
10
Staff Make this hotel what it is. Nothing is an issue. So friendly so helpful. The staff are an asset to this establishm
Pros:

Location, staff and coffee shop was great.
Room was grand, when you’re in NYC you are not in the room.
Very clean and staff so friendly. Chuck front of house went above and beyond for me and my family. Transfers that I booked on booking.com (desperate service) from
Hotel to airport let us down last minute and chuck sorted everything out for us. Very grateful for him. Thank you 🫶🏼

Cons:

Everything was great

2026-04-01 via Nuitee
M
Maribel couple us
10
2026-03-26 via Nuitee
R
ruitanl2026 NONE
2
Not worth it
Pros:

Terrible, could get a better hotel with this price. Noise level is high, not enough amenities were provided, not so responsiveness and helpful staff.

2026-03-25 via Tripadvisor
I
Irene248 Family
10
An Extraordinary Place
Pros:

The Park South Hotel is a perfect example of true hospitality, kindness, and humanity along with the highest professionalism. My husband and I have stayed at the Park South Hotel regularly for many years. We love its size, location, rooms, and most of all its staff. On a recent stay, my husband had a very serious medical emergency. The Park South Hotel staff rallied to help us in a myriad of ways. We especially want to mention Chuck, Krystal, Diego, Mohammed, Barbara, and Yaya, Francesca, Ernesto, and John. Thank you!

2026-03-23 via Tripadvisor
C
Claudio couple us
9
2026-03-23 via Nuitee
H
HUI couple us
10
Good value!
Pros:

Great location

2026-03-23 via Nuitee
M
Meeks106 Solo travel
10
Great stay! Wonderful and friendly staff!
Pros:

The park south hotel was great! Location was steps from the 6 train and conveniently located close to the action but not in the middle of it. Staff was absolutely wonderful, Horace was so friendly! Hotel was clean and they have great amenities. No complaints!

2026-03-22 via Tripadvisor
G
Greg solo_traveller gb
7
Good location but could improve breakfast
Pros:

Good location

Cons:

Never any breakfast available and the coffee shop was not open on time

2026-03-20 via Nuitee
A
Alexey family_with_children it
8
2026-03-18 via Nuitee
G
G6619MErobinm Couples
10
Best hotel stay I've had
Pros:

Had such an amazing stay. Front desk was so sweet and when I told them it was my girlfriend and I's anniversary they placed gifts in our room and made it very special. They gave out free waters as well when other Hyatt's I've stayed at charged 5$ a bottle. The two ladies that work at the front desk are amazing

2026-03-12 via Tripadvisor
S
StephanieGFM NONE Wakefield, Massachusetts
10
The ONLY place I would stay!
Pros:

I would never stay anywhere else. Park South is SO delightful and the staff could not be better. The spaces are funky and relaxing; the design is beautiful everywhere. The location cannot be topped. Everyone at the hotel is friendly, easygoing, helpful, efficient and warm. I feel welcome from the second I walk into the lobby. Krystal at the front desk is just magical and makes everything perfect.

2026-03-09 via Tripadvisor
L
lindawV1174WV Family
2
Bad customer service
Pros:

Terrible customer service. I made my original booking of 5 days all at around $275 per night. Later I went and ADDED one day to the end of the reservation. I was NOT explicitly informed that this would TRIPLE the cost of the first night. I only found this out when I checked out that my adding one night to the end of my reservation changed my original rates, substantially increasing them. If I had known this would happen, I would have surely not altered my original reservation, but just added another one-night stay. The management REFUSED to honor my original prices. Yes, I should have read my confirmation emails, but I assumed the prices would remain the same (or in the same ballbark) because all I did was ADD a day. Good customer service in good faith would have not overcharged me like this.

2026-03-06 via Tripadvisor
T
Tammy couple us
1
2026-03-06 via Nuitee
P
Paul6973 Couples Leicester, Leicestershire, England
10
Superb Hotel
Pros:

Lovely stay at the hotel every member of staff very friendly and the room was fantastic ( recommend booking an ADA room as larger than standard ). Location fantastic 500 yards is the subway and access to everywhere you’ll need. A huge thank you to the staff for there help during storm Hernando and making sure our extra days was hassle free.

2026-03-02 via Tripadvisor
J
jill solo_traveller us
8
No brainer for a quick affordable stay
Pros:

It was very convenient and easy. The staff is super friendly and helpful

2026-03-02 via Nuitee
S
stacey2681 NONE Edison, New Jersey
10
Great stay
Pros:

Excellent stay. Check in and out were seamless. Room was clean and they’re very accommodating. Would absolutely stay here again! Location was great too

2026-02-24 via Tripadvisor
L
Lisa couple us
10
They made a nice weekend in NYC a Great weekend.
Pros:

Excellent location.
The staff were amazing.
Clean and attractive decor. We will definitely stay there again.

Cons:

We have no complaints.

2026-02-23 via Nuitee