Park South Hotel, part of JdV by Hyatt

Good location

Had such an amazing stay. Front desk was so sweet and when I told them it was my girlfriend and I's anniversary they placed gifts in our room and made it very special. They gave out free waters as well when other Hyatt's I've stayed at charged 5$ a bottle. The two ladies that work at the front desk are amazing

I would never stay anywhere else. Park South is SO delightful and the staff could not be better. The spaces are funky and relaxing; the design is beautiful everywhere. The location cannot be topped. Everyone at the hotel is friendly, easygoing, helpful, efficient and warm. I feel welcome from the second I walk into the lobby. Krystal at the front desk is just magical and makes everything perfect.

Terrible customer service. I made my original booking of 5 days all at around $275 per night. Later I went and ADDED one day to the end of the reservation. I was NOT explicitly informed that this would TRIPLE the cost of the first night. I only found this out when I checked out that my adding one night to the end of my reservation changed my original rates, substantially increasing them. If I had known this would happen, I would have surely not altered my original reservation, but just added another one-night stay. The management REFUSED to honor my original prices. Yes, I should have read my confirmation emails, but I assumed the prices would remain the same (or in the same ballbark) because all I did was ADD a day. Good customer service in good faith would have not overcharged me like this.

Lovely stay at the hotel every member of staff very friendly and the room was fantastic ( recommend booking an ADA room as larger than standard ). Location fantastic 500 yards is the subway and access to everywhere you’ll need. A huge thank you to the staff for there help during storm Hernando and making sure our extra days was hassle free.

It was very convenient and easy. The staff is super friendly and helpful

Excellent stay. Check in and out were seamless. Room was clean and they’re very accommodating. Would absolutely stay here again! Location was great too

Excellent location.
The staff were amazing.
Clean and attractive decor. We will definitely stay there again.

The hotel itself was nice and was located just down the street from a stop on the green subway line. The front desk clerk, Krystal, was pleasant and helpful. The bellhop/doorman was very nice and called me a cab. Our only complaint was the $40/night "destination fee", which includes bottled water, 1 alcoholic beverage per person at the bar, a discount at the hotel restaurant, a wine bar on Tuesday-Thursday, and discounted tickets to the Empire State Building and World Trade Center. Since we knew the only thing we would use would be the bottled water, I asked if we could opt out of the destination fee and was told no. Aside from that, we had a very pleasant stay.

The whole team, the people who help us with the luggage, the reception staff, the cleaning crew.
We loved our visit.
The location is perfect. With lot of restaurants.

Reasonably priced hotel in a good location. What really stands out at this hotel is the service. Every employee with whom I interacted was amazing friendly and helpful. Rooms are NY small, but clean and comfortable. Loved having free coffee in the lobby.

I came to NY on a business trip, my first time ever visiting the state. Barbara was the front desk agent along with another female to whom I was initially checking in with. Something was going on my business CC on my reservation and I thought I was out of luck when Barbara swooped in to save the day. She was patient helpful and understanding throughout the whole ordeal. Truly made my first time visiting the city not so hectic and I really appreciate the doorman from Trinidad (I can’t remember his name) he was the first face I saw and you would’ve thought he knew me since birth lol I really appreciate the staff here.

Dirty and the extra charges for wifi and a tiny gym are outrageous! $35 per night on top of your stay

Convenient location. Clean rooms. Friendly reception staff. Free coffee and bottled water. Good air conditioning. Breakfast not provided but there is a great bagel place two doors along the street.

Great location, but old hotel with some management problem. I checked in late night and expected myself have a few hours sleep to go to a business meeting in early morning. The previous guest set a 5:00AM alarming clock and the hotel staff didn't check and clear the alarming clock, thus, after I slept for 2 hours, I was waken up by it at 5:00AM and I could no longer sleep and went to business meeting with red eye. The desk has no light, the light above it has flickering bulb and will turn off automatically after a few flickering.