Park South Hotel, part of JdV by Hyatt

The room was nice and they were helpful with the upgrade. We had a lovely welcome when we arrived. The F&B was very limited with very lacking breakfast and the coffee shop had a person who always seemed upset for some reason. The location was fine but probably not as great as when we stayed in east village. Better for new people for New York and more lively. The staff and front office staff were a little disappointing. When we checked out not one person helped us with our bags or even offered. We had a late check out and we heard a staff member yell to a colleague saying yay they have gone out of room xxx. We were also yet to check out and they had already placed a happy birthday on our door for the next guest. Not great given we hadn't gone yet. Also as an exploring you get a 2pm check out always, but no one told the room key or the wifi which cut off promptly from our rooms. But not from my phone access.

Our first impressions when we walked into the hotel weren't the best. I initially thought it felt quite dark and didn't have the "wow" factor I was expecting. However, that opinion quickly changed once we reached our room.

The room was absolutely immaculate, beautifully presented, and the beds were the most comfortable we've ever slept in at any hotel. It really exceeded our expectations.

As we explored more of the hotel, we discovered the wonderful restaurant, the lovely little café, and the stunning rooftop bar – all of which definitely had the wow factor we'd been looking for.

What truly made our stay special, though, was the staff. Every single member of the team was warm, friendly, welcoming, and couldn't do enough to help. Their exceptional service made us feel right at home.

This hotel is a real hidden gem, and we're so glad we stayed here. We wouldn't hesitate to recommend it and will definitely be returning.

Great location. Staff is very helpful with neighborhood and transportation suggestion. Great place to stay. Will return to this hotel

Posizione veramente strategica e posizionata di fianco alla Metro 6. Camere molto spaziose e comode. Hotel di buon livello

Great location, relatively quiet, clean room and friendly staff.

I stayed at this Hyatt for a short work trip, and the check-in experience was honestly very disappointing. I was checked in by Diego at the front desk. I understand everyone can have a bad day, but this felt like more than that. There was no greeting, no recognition of my Globalist status, and the attitude was rude and disrespectful from the start.

When I asked about a room upgrade, Diego told me everything was sold out, even though the Hyatt app was still showing room availability. What bothered me the most was that he seemed to imply I could tip him for a better room. That felt completely unprofessional and inappropriate.

I really hope corporate looks into this, because this kind of experience is unacceptable and honestly not what I expect from Hyatt.

From the moment we arrived everyone made us feel so welcome from door to reception to room service. Treated us like family, notable mentions Chuck & John and everyone one on reception during our visit. Rooms clean comfortable & great space. Lobby beautiful & ambiance so relaxing. Definitely return
Brilliant locations & great for families thanks team 🙏🫶

We regularly visit NY and have stayed in many different hotels in many different areas of the city. If you are bringing a car and want to be in the Midtown area, this a great option. They have valet, but there is also a parking lot directly across the street from the hotel. Rates are typical for the area. And although you are in a busy area, the street the hotel is on has surprisingly little traffic. The hotel itself feels boutique and has a restaurant and bar area. We appreciated that our Hyatt status was recognized. The king suite was very roomy for a NY hotel with a great shower and comfy bed. Special shout out to Crystal, who is a gem and made sure at both check in and check out that we were happy with our stay. We will definitely stay here again the next time we drive into the city.

We really enjoyed our stay here (first time at a Hyatt) and would absolutely book again for a future trip. The staff were friendly and very helpful. We were greeted every time we arrived with a warm "hello" or an opened door. We were offered bottle water throughout our visit which was great to have while exploring the city. We also received tokens for complimentary drink (beer, wine) for 5-7pm but didn't have a chance to use it. They were not able to accommodate an early check-in but stored our bags with no issue. They also stored our bags after check-out. We utilized the convenient (although a bit pricey $70) car service to get to LGA.

The hotel is conveniently located near a CVS, several local shops (coffee, bagels, pizza, etc.) The area around the hotel was not crowded or loud and felt very safe. The 6 (green line) subway station is down the corner which made getting around very easy. Penn Station is also only a 20min walk away for those coming in from EWR airport train.

The hotel was very clean and updated. We booked a 2 (double bed) room for 2 adults and 2 kids and had plenty of space to spread out- felt big for a NYC hotel. Windows had blackout shades. Room had built-in white noise. Bathrooms had nice options for the free toiletries. Large shower, good water pressure and plenty of hot water. We only stayed 2 nights and received housecleaning services including fresh towels upon request.

TLDR: Great stay, would re-visit, 100% recommend!

Hotel was locate in a quiet neighborhood. it was in walking distance to retail, Department stores, and various sight seeing attractions,

The location was very convenient and staff were friendly. The room was just enough space for the time spent and the hotel was clean.

On site valet made it extra stress-free. Staff was great and stay was wonderful!

Amazing, Excellent Overall Experience Highly Highly Recommend, Loved Loved staying there Location is Awesome Awesome!!!

Location is great and staff are amazing always giving us bottles of water etc and there was a happy hour one day which was lovely as well as two free tokens for the bar