Park South Hotel, part of JdV by Hyatt

Hotels
Joie De Vivre
8.8 (490 reviews)
124 East 28th Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Uncomfortable room
Dry air in room

Categories

Cleanliness
8.93
General sentiment was positive about cleanliness, noted as spotless by multiple reviewers.
Service
9.4
Consistently highlighted as friendly and helpful by guests.
Location
9.24
Praised for being close to key attractions and the subway.
Room Quality
7.89
Mixed sentiments; some rooms described as small and uncomfortable.
Amenities
8.92
Amenity offerings noted as good, with a great shower and nice gym.
Value for Money
8.38
Some reviews suggested it may not be worth the price despite the good experience.
Food and Beverage
8.43
No specific mentions; assigned standard rating for hotel tier.
Overall Experience
9.2
Overall experiences were largely positive with high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:35

Property Description

Luxurious Amenities

Park South Hotel, part of JdV by Hyatt, offers a luxurious stay just 600 meters from the Empire State Building. Enjoy free WiFi, a 24-hour fitness center, and upscale dining at the onsite restaurant.

Elegant Rooms

Indulge in comfort in each room equipped with a flat-screen Samsung Smart TV, work desk, and unique custom photography. The private bathrooms feature premium toiletries, rainfall showers, and cozy bathrobes for a relaxing stay.

Exclusive VIP Access

Experience VIP treatment with valet parking, and immediate entry to the seasonal rooftop bar offering stunning views. Explore nearby attractions like Macy's Herald Square and the Chrysler Building. Book now for a memorable stay at Park South Hotel.

Important information:

- Coffee and tea are served daily in Brëwr café between 07:00 and 10:00.
- One Drink Voucher per stay, good for a glass of house wine or beer in Skëwr restaurant.
- Two bottles of Water per day upon request.
- Wine Tasting in the lobby from Tuesday to Thursday, 16:30 to 18:00.
- Premium High-Speed Wireless WiFi.
- 30% off laundry services.
- 20% discount on tickets to the Empire State Building.
- 25% discount on tickets to the One World Observatory.
- Priority seating/reservations at Park South’s food and beverage outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 77 per day.

Location

Guest Reviews

8.8
Based on 490 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.24
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 9.2
C
CymoneS00 Business
10
First time in NY
Pros:

I came to NY on a business trip, my first time ever visiting the state. Barbara was the front desk agent along with another female to whom I was initially checking in with. Something was going on my business CC on my reservation and I thought I was out of luck when Barbara swooped in to save the day. She was patient helpful and understanding throughout the whole ordeal. Truly made my first time visiting the city not so hectic and I really appreciate the doorman from Trinidad (I can’t remember his name) he was the first face I saw and you would’ve thought he knew me since birth lol I really appreciate the staff here.

2026-01-26 via Tripadvisor
B
Batool solo_traveller gb
3
Dirty and expensive
Pros:

Dirty and the extra charges for wifi and a tiny gym are outrageous! $35 per night on top of your stay

Cons:

Dirty and small

2026-01-24 via Nuitee
P
Paul solo_traveller us
9
2026-01-19 via Nuitee
S
Soumya extended_group us
10
2026-01-19 via Nuitee
R
Rohan family_with_children gb
8
Clean, comfortable stay, really close to subway station.
Pros:

Convenient location. Clean rooms. Friendly reception staff. Free coffee and bottled water. Good air conditioning. Breakfast not provided but there is a great bagel place two doors along the street.

Cons:

Difficult to contact the hotel by phone in advance (to ask for our 2 rooms to be close together). I was told to call different departments, and no one seemed able to help so I gave up. But shortly before our arrival I got an automatic email asking for special requests, and it was all fine in the end.

2026-01-19 via Nuitee
P
Pedro family_with_children us
8
2026-01-19 via Nuitee
3
369vincenty Business
2
Woke me up at 5:00AM
Pros:

Great location, but old hotel with some management problem. I checked in late night and expected myself have a few hours sleep to go to a business meeting in early morning. The previous guest set a 5:00AM alarming clock and the hotel staff didn't check and clear the alarming clock, thus, after I slept for 2 hours, I was waken up by it at 5:00AM and I could no longer sleep and went to business meeting with red eye. The desk has no light, the light above it has flickering bulb and will turn off automatically after a few flickering.

2026-01-18 via Tripadvisor
D
davidmD4009AB NONE
10
Great weekend at a great midtown location
Pros:

Spent 2 nights at the JDV, Park South in midtown. The staff were very friendly and helpful from the bellman who doubled as the valet to the front desk to the lovely smiling woman who served the morning coffee.
The location was perfect to see a Broadway show and visit many of the attraction with a short-to-medium walk. Great restaurants, coffee shops, etc. close by. We would definitely stay again.

2026-01-14 via Tripadvisor
W
what-travel-review NONE
8
Boutique friendly hotel in great area
Pros:

Stayed with my partner and 13 year old daughter. The staff here made us feel so welcome. We took note of their names but ALL were really good. The doormen, Johnny and Mohamed. The girls on reception Grace(?) Jason? Sorry if memory fails us. Our Room was compact but the bed was supremely comfortable. It was very noisy though at the back of the hotel with constant rubbish being collected throughout my night. We would request a higher room at the front next time. The Hotel is in a great neighborhood and is very close to The Empire State building and a leisurely 25 minute stroll to Time Square and Broadway. A subway stop is so close but we didn't need it as we enjoyed walking and seeing the sights. The bar is lovely and the food is high quality but also very expensive. The small Coffee shop was very good but again the food was expensive compared to what is available outside the hotel. This is a small 'boutique style' hotel not a massive sky scraper. We felt the service and ambience was more personal here and would definitely return again but to ask to stay on the front side of the building, higher up. Thank you to all the staff for a lovely time and for the help with bags, knowledge of the area and to the kind lady on the front desk who helped me look for my lost reading glasses 🕶️! We will definitely be back ....

2026-01-13 via Tripadvisor
S
santonez Family
8
Pretty good one night stay
Pros:

Spent one night at this hotel as had business in the area. I was pleasantly surprised. Clean, friendly staff, quiet. My only gripe is that I paid extra for a "city view" and it looks directly out onto a parking lot (see photo) which seemed like a real lie. I was only trying to avoid the window looking at a wall and not expecting some grand view.

2026-01-11 via Tripadvisor
K
Karolyn family_with_children us
9
Pros:

The great staff, the hotel was clean comfortable.

Cons:

The room was a little smaller than im use too for two people.

2026-01-10 via Nuitee
L
Lilian family_with_children us
9
Excellent location right next to the green line. Pay parking right in front of the hotel at a reasonable price.
Pros:

Location was perfect. The room was clean and tidy. There is parking right in front of the hotel at reasonable price

Cons:

Breakfast would be a nice addition

2026-01-08 via Nuitee
M
Michelle couple us
10
2026-01-06 via Nuitee
P
Pioneer546516 NONE
10
Fantastic stay
Pros:

Fantastic hotel. The staff were friendly and helpful. Our room was a great size and clean and the bed was so comfortable! The hotel was in a great location.

2026-01-05 via Tripadvisor
K
Kyoko family_with_children us
8
ロケーションは良かった
Cons:

シーズン中だったからかもしれませんが、部屋がチェックインの時間過ぎても用意できていなかった。お詫びにハッピーアワーのサービス券を頂いたけど、使えませんでした。

2026-01-03 via Nuitee
W
W7817EGmelissah NONE Jackson, Mississippi
10
Welcome, Warm & a Fantastic Location
Pros:

We absolutely loved this hotel! It's a boutique hotel with only 8 floors & the customer service was phenomnal! From the moment we got there, the staff was attentive, friendly and extremely helpful. The atmosphere is extremely warm & welcoming. There is a comfortable lobby in the front and a cozy sitting area with a fireplace outside. There is a full service restaurant and bar with a smaller restaurant that serves breakfast in the morning. There is also a rooftop bar, but it was closed while we were there. We enjoyed meeting several people in the bar & sitting area while having a cocktail & resting our feet. The hotel rooms are large by New York standards, still smaller than normal, but spacious enough. It's in a great location, easily accessible to everything, with a subway stop just a few steps away. If you're looking for a hotel that feels more like a home, this is the perfect spot. We will definitely be back!

2026-01-02 via Tripadvisor
C
christinabR7457OE NONE
10
Xmas Family trip to NYC
Pros:

Great hotel! Friendly staff and perfect location near Empire State Building and Madison Square Garden. First trip to NY and the location was perfect getting around, especially having subway a few feet away.

2026-01-01 via Tripadvisor
F
FERNANDO family_with_children us
7
it was acceptable
Pros:

Location is ideal because it is close to the tourist attractions.

Cons:

The coffee machine in the room was dirty and the recepción area was very poorly decorated

2025-12-28 via Nuitee
J
JeanTaveras Family Dorado, Puerto Rico
8
Great service in the big apple
Pros:

We (family of four) stayed in room 720. It was a wonderful stay overall. The room was so quiet and that is very rare in NYC. We all slept well and the beds were so comfortable. Housekeeping service was consistent, polite and friendly. Check in was nice even after waiting. The lobby is small but beautiful and the room was a good size. The bathroom was very small and unfortunately the room did not have a mini fridge. The gym was extremely small but was empty the entire week I was there. The area surrounding the hotel is not the best and quite dirty but hey, it’s NYC. John the bellman was super nice and friendly! Lastly, this room had by far the most amount of outlets I have ever seen in a hotel room. I probably counted at least 10 sockets and two more in the bathroom. That’s more than enough for a group of four. Great stay would recommend this hotel!

2025-12-26 via Tripadvisor
J
joshuatK841KG NONE
10
Great spot for a family of 4 (kids ages 12 and 14).
Pros:

Amazing location close to subway for long trips but centrally located to make walking uptown and downtown easy. Staff was incredibly friendly - rooms were very luxurious for the price. Lobby and lounge areas were a great place to hang out while the rest of the family got ready for our NYC adventures.

2025-12-25 via Tripadvisor