Holiday Inn Express Hotel & Suites Manchester Conference Center by IHG

Hotels
•
Holiday Inn Express
8.3 (150 reviews)
111 Hospitality Boulevard , Manchester , US
+1 931-728-9383

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Great breakfast / complimentary coffee
Friendly and proactive front desk staff (Alexis and night clerk mentioned)
Convenient location and parking; felt safe
Clean and comfortable rooms for most guests
Pet-friendly atmosphere (dogs at desk)
Cons:
Carpet stains and some sticky flooring reported
Room main door wouldn’t close reliably (security concern)
Pool cleanliness and temperature issues noted
Insufficient or loose electrical outlets; no bathroom fan
Lower-quality pillows; occasional barking dogs at front desk

Categories

Cleanliness
7.8
Generally described as clean and welcoming, with multiple guests noting clean rooms and good hygiene products, but a few reports of carpet stains and sticky non-carpeted areas and a guest noting the pool appeared dirty.
Service
8.9
Consistently praised: night clerk and front desk described as friendly and proactive (Alexis named specifically), employees called splendid; occasional note about dogs at desk barking but overall very positive service sentiment.
Location
8.4
Multiple mentions of a convenient, easy-to-access location with good parking and feeling safe; not too close to the highway so noise was not an issue.
Room Quality
7.4
Mixed: rooms were often described as comfortable with softer beds, but reviewers reported issues like a door that wouldn’t close reliably, insufficient or loose outlets, no bathroom fan, and lower-quality pillows; some cleanliness-related flooring complaints affect room quality.
Amenities
8.3
Strong breakfast offering and free coffee/hot drinks repeatedly praised; pool is available but had complaints about temperature and cleanliness in some reports; parking and pet-friendly touches noted.
Value for Money
8.5
Several reviewers explicitly called it good value and preferred it to other nearby properties; guests felt they got what they needed for the price.
Food and Beverage
9
Breakfast repeatedly described as great/phenomenal with very good selection; complimentary coffee/hot drinks also noted positively.
Overall Experience
8.1
Overall positive stays reported: welcoming, comfortable, and friendly with good breakfasts and service, though a handful of maintenance and cleanliness issues (door, carpet, pool temperature) tempered some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just off Interstate 24 and adjacent to the Manchester-Coffee County Conference Center, our Manchester hotel offers easy access to both business and leisure travelers.

Relaxation and Fitness
Enjoy our indoor pool, hot tub, and fitness center to unwind and stay active during your stay at Holiday Inn.

Comfortable Accommodations
Experience comfort in our rooms decorated in warm hues of red, featuring a flat-screen TV, free Wi-Fi, seating area, and work desk.

Book your stay at Holiday Inn Express Hotel and Suites Manchester Conference Center for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 150 reviews
Cleanliness: 7.8
Service: 8.9
Location: 8.4
Room Quality: 7.4
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.1
J
Jeremy • solo_traveller • us
10
Pros:

It was just as we expected. No complaints. Thats why we try to only stay at holiday inn express. We know what we will get.

2026-11-01 • via Nuitee
A
Ashley • couple • us
10
2026-11-01 • via Nuitee
A
ALLISON • family_with_children • us
7
Overall a great place to stay!
Pros:

Location, parking, breakfast all great! Loved seeing all the dogs there! Clean, welcoming vibes while there. We enjoyed the full size hygiene products in the bathroom.

Cons:

Room main door wouldn’t close, you had to manually maneuver it for to close otherwise you could push it open. Not a big deal being an adult but with kids you couldn’t trust the door was “unlocked” and anyone could gain access into the room. I mentioned it at checkout and they were going to have mntc look into it. The floors had stains on the carpet, but the non carpeted areas were sticky. Water was lukewarm which they said they were addressing the issue throughout the whole hotel.

2026-10-25 • via Nuitee
T
Theodore • solo_traveller • us
10
2026-10-21 • via Nuitee
F
Fieldon • family_with_children • us
10
2026-10-11 • via Nuitee
T
timothy • couple • us
8
It was a nice stay
Pros:

The nite clerk was amazing and super friendly

2026-09-10 • via Nuitee
K
Kraig • couple • us
10
2026-09-01 • via Nuitee
J
Jacob • couple • us
10
Nice!
Pros:

Staff was very nice and the breakfast was great.

2026-08-11 • via Nuitee
B
BellaEmmieCara • Solo travel • Kansas City, Kansas
10
Good Value and Friendly Front Desk
Pros:

I stayed at the HIE in Manchester one night while doing a cross-country drive. I got exactly what I needed, and I very much appreciated the proactive friendliness of the front desk staff, as well as their advice on the area. The room was clean, and I appreciate the availability of free coffee / hot drinks. The location was easily accessed, but not so close to the highway that noise was an issue. Very solid value, and if doing the same trip someday, I would make the effort to stay here again.

2026-07-23 • via Tripadvisor
B
Ben • family_with_children • us
8
Ok
Pros:

I liked that the room was cleanly and the beds were softer than most beds I encountered on my trip. The breakfast was pretty good too

Cons:

I didn’t like that my children identified the pool was dirty. It was not clear enough to see them swim. I also didn’t like that the bathroom in our room had no fan. There were not enough outlets in the room either, and the one by the bed was so loose, I was lucky to get my clap machine to stay plugged in enough to get power overnight. Also the pillows were on the lower quality side.

2026-07-13 • via Nuitee
B
Barry • solo_traveller • us
9
2026-07-12 • via Nuitee
D
David • couple • us
10
Great
Pros:

The place was clean, comfortable and friendly

2026-06-21 • via Nuitee
M
Morgan • couple • us
10
2026-06-06 • via Nuitee
D
Danielle • couple • us
10
We only got to stay for one night for my brothers graduation but it was everything we needed and very nice and comfortab
Pros:

We loved our stay. Everything was great. The breakfast was phenomenal. The room was very clean and comfortable. The pool was nice but I wish it was warm.

Cons:

The dogs at the front desk were so so cute but they barked a lot.

2026-05-27 • via Nuitee
R
Randall • solo_traveller • us
10
Pros:

Alexis at the desk was wonderful

Cons:

No complaints

2026-05-16 • via Nuitee
K
Kenneth • extended_group • us
8
Stayed,at 2 other properties during travel. This was the best.
Pros:

Very good breakfast selection.

2026-05-12 • via Nuitee
B
bzilly66 • Couples • Pentwater, Oceana County, Michigan
8
Clean. Easy location. Felt safe. Employees were splendid!
Pros:

Would stay Again. We always like Holiday Inn Express

2026-05-09 • via Tripadvisor
J
Jeri • couple • us
4
Never again!
Pros:

Location was good, close to interstate

Cons:

Mattress was in terrible condition. Lower end of bed lifted up, sink hole on the middle of the mattress. Sheets didn’t fit bed well. Room was dark and lighting was poor. Question cleanliness of the room. Receptionist charged us twice for security deposit. Not certain she knew what she was doing!

2026-05-05 • via Nuitee
L
Lori C • couple • us
7
I was disappointed with this hotel and would not stay here again.
Pros:

Convenient location off the interstate

Cons:

Difficult to find (poor street lighting and no signage telling you where to turn off the main street). The room smelled like teenage boys. The bed and pillows were fantastic. Breakfast area was very small and had a poor flow. Plain omelette was truly “plain”, no cheese just “eggs”. The fried eggs were very overcooked.

2026-04-26 • via Nuitee
E
Ericka • solo_traveller • us
9
Pros:

It had a great breakfast. The room was awesome. Indoor pool and a 24 hr coffee bar.

Cons:

I was double charged for this room. Once by booking and once by holiday inn itself and i cant seem to get one of the payments back. It makes me leary to use booking again.

2026-04-25 • via Nuitee