Holiday Inn Express Hotel & Suites Manchester Conference Center by IHG

Hotels
Holiday Inn Express
8.7 (255 reviews)
111 Hospitality Boulevard , Manchester , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Issues with towel availability

Categories

Cleanliness
8.08
Clean and well-maintained, though there was one negative comment about insufficient towels.
Service
9.05
Staff were friendly and accommodating, with many positive remarks about their helpfulness.
Location
8.79
Great location with convenient access to interstate and nearby amenities.
Room Quality
8.74
Rooms described as spacious, clean, and comfortable.
Amenities
8.77
Breakfast options and coffee were highly praised.
Value for Money
8.53
Overall good value, especially with the quality of breakfast and service.
Food and Beverage
9.08
Many positive mentions of breakfast quality and variety.
Overall Experience
8.55
Overall positive experience with multiple mentions of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:11

Property Description

Convenient Location
Located just off Interstate 24 and adjacent to the Manchester-Coffee County Conference Center, our Manchester hotel offers easy access to both business and leisure travelers.

Relaxation and Fitness
Enjoy our indoor pool, hot tub, and fitness center to unwind and stay active during your stay at Holiday Inn.

Comfortable Accommodations
Experience comfort in our rooms decorated in warm hues of red, featuring a flat-screen TV, free Wi-Fi, seating area, and work desk.

Book your stay at Holiday Inn Express Hotel and Suites Manchester Conference Center for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 255 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
L
Lori C couple us
7
I was disappointed with this hotel and would not stay here again.
Pros:

Convenient location off the interstate

Cons:

Difficult to find (poor street lighting and no signage telling you where to turn off the main street). The room smelled like teenage boys. The bed and pillows were fantastic. Breakfast area was very small and had a poor flow. Plain omelette was truly “plain”, no cheese just “eggs”. The fried eggs were very overcooked.

2026-04-26 via Nuitee
E
Ericka solo_traveller us
9
Pros:

It had a great breakfast. The room was awesome. Indoor pool and a 24 hr coffee bar.

Cons:

I was double charged for this room. Once by booking and once by holiday inn itself and i cant seem to get one of the payments back. It makes me leary to use booking again.

2026-04-25 via Nuitee
D
Debbie couple us
10
2026-04-24 via Nuitee
H
Heather couple us
10
2026-04-24 via Nuitee
K
Karen family_with_children us
10
Pros:

Fast check in, lots of amenities, easy off the highway, coffee 24/7, great rooms

2026-04-08 via Nuitee
T
Thomas solo_traveller us
1
Rip off
Pros:

It was clean

Cons:

I was double charged

2026-04-06 via Nuitee
J
Jaylee family_with_children us
2
Horrible stay.
Pros:

Location was about all we liked.

Cons:

The staff and how our room had people’s dirty laundry from before.

2026-04-06 via Nuitee
J
Jean couple us
9
2026-04-05 via Nuitee
P
Pam family_with_children us
10
2026-04-02 via Nuitee
D
D751ZEamyj Family
4
Pass!!
Pros:

Not enough electric outlets for my husband’s and my CPAP machines. Also, TERRIBLY uncomfortable mattresses. Spend a little extra and go the LaQuinta across the street. Breakfast was fine.

2026-03-28 via Tripadvisor
J
James family_with_children us
9
2026-03-27 via Nuitee
J
Jean solo_traveller us
5
Not given room you picked
Pros:

Booked double beds, when I got there they didn't have any put me and a friend in a king. Why pick room if you can't get what you pick. Would have choose a different hotel.
Bathroom dirty, cleaning needs to improve.

Cons:

Didn't get room I choose. Why pick out a room if they are just going to give you what they want. I then tell you they don't have any available.

2026-03-22 via Nuitee
J
Journey33479102533 Family
6
Very Worn hotel
Pros:

Hotel is very dated. Rooms need to be updated. Our room looked very worn. The color on the TV did not work. Everything was blue on the screen.

2026-03-20 via Tripadvisor
D
David couple us
9
Pros:

Very good variety

2026-03-13 via Nuitee
S
scharven Business O'Fallon, Illinois
6
Great employees - facility is "meh"
Pros:

The check-in was fine - and the room was clean. However, the physical issues made the location felt "cheap". In the room, there was only the desk chair; no other chair. There was only one area to put your open luggage - and in a double queen room. I had to put the other suitcase on the floor to download. In the bathroom - there wasn't a rack to put your towel on near the shower - only the toilet lid (nope). The Delta shower faucet was adequate, but wasn't great. The towels were OK, not rough, but certainly not soft. The breakfast area was small and it was too small for the purpose. The lady keeping the breakfast area stocked and clean was tip-top and was doing great.

2026-03-10 via Tripadvisor
J
Julie couple us
8
2026-03-05 via Nuitee
K
Kristy couple us
5
2026-02-14 via Nuitee
J
Jared family_with_children us
10
Great Stay!
Pros:

Breakfast was good. Room was clean and spacious.

2026-01-20 via Nuitee
A
Annamarie family_with_children us
10
Very nice Hotel.
Pros:

That they allow pets!

Cons:

Nothing

2026-01-19 via Nuitee
K
Kelly couple us
10
2026-01-14 via Nuitee