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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Dry cleaning
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Skiing
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Vending machine - drinks
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Toilet with grab rails
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Public transport tickets
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Vending machine - snacks
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Lower bathroom sink
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Security alarm
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Renaissance Lucerne Hotel offers modern 5-star luxury within a historic city palace. The tastefully furnished, non-smoking rooms boast ornamental ceiling decorations, warm-toned interiors, and top-notch amenities including air conditioning, soundproofed windows, USB wall plugs, and a mini-fridge.
Culinary Delights
Indulge in a gastronomic experience at Pacifico Restaurant, where South American-inspired cuisine delights with dishes like Fajitas, home-smoked Spare Ribs, and premium steaks. Wash it down with classic drinks or unique cocktail creations at Boca Grande Bar & Lounge.
Relaxation and Convenience
Unwind in the hotel's lounge equipped with a spacious seating area, coffee machine, PC, library, and vending machine. With free WiFi throughout the property and a 24-hour reception, Renaissance Lucerne Hotel ensures a comfortable and convenient stay.
Book your stay at Renaissance Lucerne Hotel for a luxurious and unforgettable experience.
Please note that guests booking a rate where prepayment is needed will receive a link after booking to pay the prepayment.
Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
all good
all good
Nothing. The Júnior suite (room 201) was shameful. It should not be a room at all. The room strongly smelled like cigar. The window was tiny and faced another room’s air conditioning equipment. But the worst thing was the smell. It was really strong. We hate cigars. That room should either not exist or be offered only to smokers.
Everything. The Júnior suite (room 201) was shameful. It should not be a room at all. The room strongly smelled like cigar. The window was tiny and faced another room’s air conditioning equipment. But the worst thing was the smell. It was really strong. We hate cigars. That room should either not exist or be offered only to smokers.
Das Frühstück war wirklich unschlagbar!
Die Zimmer sind etwas klein
Room cooling was nice, not A/C but still really nice. Ice machine was handy in heat wave on 1st floor. Room was very spacious, shower was excellent. Counter in bathroom was huge. Bed was nice king-size. Had balcony to walk out on.
Balcony could have been bigger, oddly small but still nice. Little pricey but we needed a nice place.
We had a lovely stay at this hotel, all of the staff was amazingly kind and friendly, we got a nice upgrade with a balcony and large room, breakfast was amazing again very kind staff, also a lovely location.
Great location
Very small
Shower was so small that it could barely fit one person in
Expensive for such a small room
die Lage ist optimal, wenn man Bahn oder Schiff benutzt
stark in die Jahre gekommen
This was the start to a river cruise and the hotel was part of our package. Great rooms, great towels, amenitiies and in room coffee was plentiful. Safe in the room, plenty of space for out clothes and suitcases. Showers were very good too though the "no shower door" thing is a bit of a mystery. Elevator was a bit slow but we walked most of the time so not a bigh deal and the stairs were great.
We had a great experience at the Renaissance Lucerne. The location is great! Just a few short blocks from the train station, and then within walking distance to the central areas of town. Our check-in had a hiccup, but our reception hostess, Dalia or Dana, I apologize I didn’t catch her name correctly as she was moving so quickly to help me I couldn’t properly make out the last letters on her name badge. She helped me dig into the issue, not an issue with the hotel, and worked with management to help make it right. I appreciate her efforts to help keep our 20 day dream vacation from going off the rails. Thank you!
The tam there helped us with two great little perks. One is they have a coupon that will give free local tram service. What a great benefit. We used it to take the train to the base of Pilatus (this is a must when going to Lucerne). We also, don’t laugh, used it to go back to the train stain with our luggage as it was a little easier than the two blocks with all the people and bikes.
Another perk is a 10% discount on the Pilatus tram ride. Pilatus has a small store front a block or two behind the Rathaus. The people there were very helpful and the 10% discount helped us enjoy the excursion while minimizing the bite out of our travel budget. Two very nice perks for staying at this property.
Finally, I will mention that prior to our visit I was in email correspondence with the staff asking for their recommendations for dinners and local tours. They were very helpful and their efforts are appreciated.
Net is, great people, great property, great location. Hope your visit is as good as our was.
Excellent location, comfortable beds, coffee, tea, and hot water along with refrigerator in room. Nice towels and linens. Stayed in room 201. Hardly any natural light due to the one tiny window facing a covered dark alley. Couldn't even see whether it was raining. Worst view ever. For the price we paid, we should have received a real room with a window that showed the outdoors. The room was so tiny there was no way to move around. Everything else was fine. Extremely close to train station and a dozen restaurants. Short 10 minute walk to old town.
Das Hotel und das sehr freundliche Personal
Friendly staff - they found a solution for an administrative problem. Cozy room. Near to the main train station. Good restaurant in the hotel and many restaurants around the area.
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