Baymont by Wyndham Gatlinburg On The River

Hotels
Baymont Inn & Suites
8.3 (3542 reviews)
293 Parkway , Gatlinburg , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful views
Pleasant staff
Clean and comfortable rooms
Good location
Cons:
Cleanliness issues
Amenities unavailable
Noise from the street
Room quality varied

Categories

Cleanliness
6.51
Multiple mentions of bugs in the room and a funky smell indicate poor cleanliness.
Service
9.48
Staff is described as pleasant and helpful.
Location
9.02
Good location with beautiful views, although there are mentions of road noise.
Room Quality
7.97
Mixed reviews on room quality; some enjoyable aspects but also discomforts mentioned.
Amenities
7
Several amenities noted as out of order, affecting overall satisfaction.
Value for Money
8.46
Overall a reasonable price for what is offered, though some found better options.
Food and Beverage
9.01
Breakfast received positive feedback, contributing to overall enjoyment.
Overall Experience
8.98
Overall mixed feelings; some guests enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:41

Property Description

Scenic Retreat in Gatlinburg
This Tennessee hotel, Baymont by Wyndham Gatlinburg On The River, offers a serene retreat with free WiFi and private balconies. The Great Smoky Mountains are a stone's throw away, perfect for nature lovers.

Modern Comforts
Each room is tastefully decorated and equipped with a cable TV, work desk, microwave, refrigerator, and coffee machine. The perfect blend of comfort and convenience for a relaxing stay.

Leisure and Convenience
Enjoy the year-round indoor pool, game room, and fitness centre during your stay. Need to catch up on work? Fax and photocopy services are available. Explore nearby attractions like Ober Gatlinburg Ski Resort and Dollywood just a short drive away.

Ready to experience the charm of Gatlinburg? Book your stay at Baymont by Wyndham Gatlinburg On The River now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3542 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 7
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
J
Jacey extended_group us
10
2026-03-21 via Nuitee
H
Huckaby family_with_children us
10
2026-03-20 via Nuitee
T
Tabitha family_with_children us
9
Pros:

The river

2026-03-20 via Nuitee
V
Vanessa couple us
10
2026-03-19 via Nuitee
J
Joshua family_with_children us
9
Pros:

Location, price, the river view, cleanliness.

2026-03-19 via Nuitee
K
Kendall family_with_children us
8
2026-03-19 via Nuitee
B
Brenda family_with_children us
8
It’s and okay stay but are closer hotels to the downtown area.
Pros:

The view to the river, phenomenal and the 24 hour heated pool was a plus as well
As the breakfast.

Cons:

You had to walk outdoors to get to the pool area. Small pool.

2026-03-19 via Nuitee
O
Ocampo couple co
10
2026-03-19 via Nuitee
G
Gumaro family_with_children us
1
Pros:

The view was nice but the hotel was dirty and had mold

Cons:

The view was nice but the hotel was dirty

2026-03-19 via Nuitee
J
Jahir family_with_children us
10
2026-03-18 via Nuitee
E
Ethan family_with_children us
6
Don't Stay Long
Pros:

The view by the river was beautiful

Cons:

The staff was not very talkative or helpful also when I tried to check in it wasn't ready at check in time had to wait like another 3-4 hours they had no facilities basically pool was kinda nasty no game room the did have a washer and dryer lady in the room beside us had 4 or 5 kids yelling and screaming at one point I think I heard a dog even tho there are supposed to be no pets not a great experience overall and breakfast was piss poor also got 2 handicapped rooms that were not handicapped and I didn't even get what I ordered they just had to give me 2 rooms because they weren't available then one eventually was

2026-03-18 via Nuitee
A
Amelia family_with_children us
8
2026-03-18 via Nuitee
B
Blake solo_traveller us
8
Wonderful location to get around but felt like it was from the 1970s or 1980s.
Pros:

Location

Cons:

Most things were out dated and need a new look

2026-03-16 via Nuitee
A
Abbie couple us
10
2026-03-16 via Nuitee
N
Nikki family_with_children us
3
Rooms where dirty. & they have bed bugs
Pros:

The location.

Cons:

The view.

2026-03-16 via Nuitee
M
Marq family_with_children us
4
2026-03-15 via Nuitee
A
Angelina couple us
5
It’s okish, nothing fancy and can get the same views at hotels closer to town.
Pros:

Location and free parking

Cons:

Pool was closed the entire stay and the hotel did not advise, but sent a text the day I left saying it was open. If you can send a text to say it’s open you should be able to send a text that’s says it’s down for maintenance during the stay. I would have 100% picked a different location. The traffic is loud and the rooms look cheaply remodeled.

2026-03-15 via Nuitee
R
Ronnie family_with_children us
7
2026-03-14 via Nuitee
E
Eric couple us
8
For the price great
Pros:

Location

Cons:

Little road noise but what ya gonna do

2026-03-14 via Nuitee
B
Brandon couple us
8
2026-03-14 via Nuitee