Super 8 by Wyndham San Antonio Downtown NE

Hotels
•
Super 8
7.2 (486 reviews)
3911 North pan Am Expressway , San Antonio , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness is decent
Good location
Helpful staff
Cons:
Noise from neighboring rooms
Inconsistent service
Poor maintenance of facilities

Categories

Cleanliness
5.85
Some reviews indicated cleanliness issues, such as bugs and loose tiles.
Service
7.82
Staff were described as helpful, but there were significant criticisms regarding customer service.
Location
8.85
Proximity to downtown and military base mentioned positively.
Room Quality
6.31
Rooms were noted as quaint but had numerous issues like malfunctioning elevators and poor maintenance.
Amenities
6.34
Limited amenities mentioned with specifics on broken TVs and lack of breakfast.
Value for Money
8.79
Affordable pricing for some decent services.
Food and Beverage
6.35
Breakfast options were described as insufficient and disappointing.
Overall Experience
7.32
Mixed feelings but highlighted by some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:55

Property Description

Convenient Location
Located in San Antonio, Super 8 by Wyndham Downtown NE is close to AT&T Center and San Antonio Spurs, making it a perfect choice for sports fans and travelers alike.

Relaxing Amenities
Enjoy a refreshing dip in the outdoor swimming pool or take advantage of the concierge service for a stress-free stay. The hotel also offers free WiFi, ensuring you stay connected throughout your visit.

Comfortable Rooms
Each room is equipped with modern amenities such as air conditioning, a flat-screen TV, and a coffee machine. Unwind in the cozy ambiance with complimentary toiletries and a comfortable bed for a good night's sleep.

Book your stay at Super 8 by Wyndham San Antonio Downtown NE now for a memorable experience in Texas!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 486 reviews
Cleanliness: 5.85
Service: 7.82
Location: 8.85
Room Quality: 6.31
Amenities: 6.34
Value for Money: 8.79
Food and Beverage: 6.35
Overall Experience: 7.32
L
Lois • family_with_children • us
5
Pros:

Clean

Cons:

The blackout curtains were torn with big gaps allowing light to come in.
Limited shampoo and no conditioner.

2026-02-10 • via Nuitee
D
Dwayne • couple • us
4
Never again at a Super 8.
Pros:

Staff wasn't very friendly...seemed a bit shady.
The breakfast was a complete joke. They gave us a very small brown paper bag with an orange that should have been tossed out with a yogurt and granola bar. I have stayed at Wyndam properties many times. We actually stayed the following 2 nights at a Quality Inn.... which was wonderful. I have stayed at Wyndam properties many time in Anderson Indiana when I was still working and I always had great experiences. I could go on but not sure if my opinion will be taken seriously.... there was no mention of any compensation for the worse stay ever and a disappointing breakfast. Many good stays at your properties is why we stayed the next 2 nights at 2 different Quality Inns and both were wonderful.

Cons:

Staff and breakfast were the main reasons our stay was not a very pleasant stay.

2026-01-29 • via Nuitee
M
Monserrat • couple • mx
6
Pros:

La ubicación

Cons:

Que nunca pusieron el desayuno, a pesar de levantarnos antes de las 8am, no había nada, nos quedamos 6 días y en los 6 días nunca pusieron el desayuno y preguntabamos y nos dijeron que no había.

2026-01-26 • via Nuitee
M
marleen • extended_group • us
2
2026-01-22 • via Nuitee
M
Miguel • couple • mx
1
2026-01-22 • via Nuitee
G
Griselda • family_with_children • us
1
There was a lot of noise you could hear everything from the other rooms next door.
Pros:

No breakfast served at this hotel

Cons:

floor tile were loose almost coming off

2026-01-20 • via Nuitee
B
Blanca • couple • us
3
Strong recommend change on staff n better servicee. No wonder motel parking was empty.
Pros:

Room size perfect for both myself n spouse. Seemed clean.however, lobby smelled like sewer.

Cons:

I was very disappointed on the so called breakfast. I felt I was going on a field trip when I was in elementary. A granola n yogurt on a brown bag. I stayed for 2 nights. Did not get my snack on Sunday. Had to wait til 7. Front counter ladies were very rude!! Since we got there. Especially the short non American person.

2026-01-19 • via Nuitee
L
Liah • solo_traveller • us
1
scary Room-door locks were broken n Mean, rude and disrespectful-front desk employees
Pros:

It was horrible I was put in a room that probably broke into and got mad or in a fight .. cause the restroom door had a big hole like some punch it. The door dead bolt didn’t close. The upper lock was hanging-broke and I felt so so scared, couldn’t sleep but was afraid to go to the front Desk ladies were so mean and yelling at me!!

The Indian shot lady yelled at a new customer in front of me. She wouldn’t let him use the restroom by the front desk.

She would Not give me a copy of my receipt and stay there, kept saying a yelling at me that the printer didn’t work, but she had just printed me a copy of the refund for my Deposit.

Cons:

Rude employees at front desk

2026-01-19 • via Nuitee
J
James • family_with_children • us
3
Would not recommend this to anyone, really.
Cons:

The location was not good. Very industrial area with trash flying around, overgrown vegetation, not convenient to anything, really. The room's security lock was broken and the door barely latched. TV was hung crooked and you could see light through all sides except the hinge side. The tv was way crooked and had a padlock on the mount behind it, assuming to keep it from being stolen. There was one small bar of soap in the bathroom. No soap, no shampoo, nothing to use in the shower except that one bar of soap that we wash our hands in the bathroom sink. One of the bed sheets had stains on them. The lobby had a stench to it that we couldn't explain, but it wasn't good. The pool was a very small outdoor pool that was literally right beside/behind the parking lot curb. Did not go in it just because we didn't have time. Didn't see anybody use it the short time we were there.

2026-01-19 • via Nuitee
S
Sergio • family_with_children • us
8
2026-01-15 • via Nuitee
R
Ruby • solo_traveller • us
9
2025-12-22 • via Nuitee
G
Gloria • family_with_children • us
8
Pros:

The room was very nice, very quiet.It was a very good room for that rate

Cons:

It's more in an industrial area and there were no restaurants available to walk to

2025-12-09 • via Nuitee
R
Ruby • solo_traveller • us
8
2025-11-28 • via Nuitee
R
Ruby • solo_traveller • us
8
I like this hotel and the employees, but there is always room for improvement with the maintaining of it.
Pros:

Quaint building, nice employees, bed looks very clean, rooms are clean, convenient location to hospital and military base. I like that each room has its own air or heat control. The parking lot is kept clean. The building inside is kept clean.

Cons:

The second day, the elevator was completely out of order and my room was on the third floor. I had one bag, a lunch box and a suitcase. I am a Senior Citizen with hypertension. I climbed the stairs up and down. The previous day when I was on the second floor the elevator was inoperable, too, when I was checking out. The smoke detector was knocked off the ceiling and dangling on wires in my first room, and the second room had none, just a bunch of wires hanging. I wouldn’t use their microwave if you’d paid me. I just set the clock on it and opened it up to disgust!

2025-11-28 • via Nuitee
A
Arizola • extended_group • us
10
Pros:

It was close to downtown

Cons:

N/s

2025-11-24 • via Nuitee
L
Leanna • couple • us
5
Best place for a low budget stay
Pros:

Not much

Cons:

It smelled weird from the moment you walked in , the parking wasn’t that great, the room it self very run down

2025-11-23 • via Nuitee
J
Jacob • solo_traveller • us
10
2025-11-17 • via Nuitee
J
Jacob • couple • us
10
2025-11-17 • via Nuitee
J
Jacob • couple • us
10
2025-11-17 • via Nuitee
R
Robert • family_with_children • us
5
2025-11-03 • via Nuitee