Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Helpful service
Cons:
Limited breakfast options
Small room size
Noise from adjacent rooms

Categories

Cleanliness
8.09
Most reviews indicate clean rooms, with some mentioning issues like noise from neighboring rooms.
Service
9.06
Staff received high praise for friendliness and helpfulness throughout the reviews.
Location
9.1
Consistently mentioned as excellent due to proximity to major attractions.
Room Quality
7.55
Rooms tend to be small with limited storage; overall condition is functional.
Amenities
8.08
Basic amenities are available, but some guests felt they were lacking.
Value for Money
7.54
Several reviews mention high prices in the area; perceived value may vary.
Food and Beverage
7.59
Breakfast options were noted as limited and not to all guests' tastes.
Overall Experience
8.56
Overall positive experiences, with guests expressing satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 10:56

Property Description

Historic Ottoman Mansion with Stunning Views

Luxurious Amenities: Enjoy free WiFi, cable TV, and a minibar in our air-conditioned rooms with traditional Ottoman-style décor. Relax on our rooftop terrace overlooking the Sea of Marmara and Bosphorus.

Convenient Location: Explore Istanbul’s top attractions within walking distance, including Topkapi Palace, Sultan Ahmet Mosque, and Hagia Sophia. The hotel is just minutes away from the Kennedy Circle tram stop for easy access to Sarayburnu.

Personalized Service: Start your day with a delicious Turkish breakfast buffet and let our tour desk help you plan your itinerary. Experience the charm of a 19th-century Ottoman mansion with modern conveniences.

Book now to experience the perfect blend of history and luxury at Artefes Hotel Old City.

Important information:

Please note that Hammam and Fitness Center are under construction since July 1 until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1966 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 7.59
Overall Experience: 8.56
G
Gabriela Beg • family_with_children • ro
8
Pros:

Locatia, aproape de obiective si restaurante.

Cons:

Vederea, desi aveam balcon, in fata erau niste cladiri vechi care iti uratea destul de mult peisajul.

2026-02-28 • via Nuitee
C
Cristina • extended_group • gb
10
Repetiríamos sin duda, es un gran hotel. El desayuno es espectacular sobre todo considerando el precio.
Pros:

Ozgurr fue un host genial y nos informó de todo lo necesario para nuestra visita al llegar. Estuvo atento a cualquier duda que tuviéramos y nos ayudó con todo lo que necesitamos durante la estancia. Además fue muy amigable y cercano, lo que nos hizo sentirnos como en casa.

2026-02-23 • via Nuitee
W
WOJCIECH • solo_traveller • pl
8
2026-02-22 • via Nuitee
W
WOJCIECH • couple • pl
8
2026-02-22 • via Nuitee
P
Paulo Moura • family_with_children • pt
10
Pros:

Hotel recomendado, pessoal excelente, atendimento 5 estrelas, sempre diaponiveis a judar e explicar, cultura etc... Localização excelente. Os funcionários são excelentes, cumprimentos especiais a: Ozgur-selma. Até breve🙏

2026-02-14 • via Nuitee
P
PRANCULIENE • couple • lt
10
Pros:

We come for weekend vacation ....
Very kind , helpfull personal....good breakfast...

Cons:

....

2026-02-11 • via Nuitee
G
Guzal • solo_traveller • uz
10
Я несколько раз останавливалась в этом отеле, и каждый раз он меня впечатляет! Очень комфортные номера, вежливый и вним
2026-02-09 • via Nuitee
D
Daniel • extended_group • it
10
2026-02-08 • via Nuitee
M
murtiza • family_with_children • gb
10
Pros:

Özgür was extremely helpful and attentive. He arranged a taxi for our hotel, so we didn’t have to worry about anything. Very friendly, reliable, and professional. Thanks to him, everything went smoothly. Highly recommended!”

2026-01-31 • via Nuitee
T
Tamás • extended_group • hu
8
2026-01-28 • via Nuitee
A
Anita • extended_group • gb
7
Pros:

We enjoyed the breakfast, and the staff were incredibly friendly. The location was also perfect to access the main attractions and it was also easy access to public transportation.

2026-01-27 • via Nuitee
A
Aleksei • family_with_children • ru
10
Pros:

Ozgurr is a kind and friendly. Our stay was perfect.

2026-01-24 • via Nuitee
Y
Yasmina-Amall-Mihaela • couple • ro
8
2026-01-23 • via Nuitee
D
Davide • couple • it
7
Buon rapporto qualità prezzo
Pros:

Posizione strategica per tutte le principali attrazioni della città vecchia. Quartiere sicuro. Personale gentile e sempre presente.

Cons:

Camera scarsamente insonorizzata con rumori notturni sia esterni che dalle scale. Colazione abbondante ma solo salata. Unica alternativa cereali e latte.

2026-01-20 • via Nuitee
R
Richárd • extended_group • hu
10
The perfect choice.
Pros:

Great location. Comfortable, clean rooms. The staff are very helpful. Thank you once again for your kindness. We are completely satisfied with everything

Cons:

Everything is great.

2026-01-20 • via Nuitee
L
Liudmyla • extended_group • ua
9
Досить гарний отель для своєї ціни зі зручним розташуванням до цікавих локацій.
Pros:

Все було гарно, і сніданок смачний, і розташування зручне, і чудова тераса.

2026-01-20 • via Nuitee
M
Mireia • extended_group • es
10
2026-01-19 • via Nuitee
Диана • extended_group • kz
8
2026-01-19 • via Nuitee
N
Nohra • family_with_children • za
6
It is a very basic hotel. I had to leave after 2 nights to return home due to the death of my son.
Pros:

the hotel was well located and I liked the locale

Cons:

Although we had been out for most of the day, my room was not made up or the bathroom cleaned. No one from housekeeping even came to check.
The closet was not well maintained inside even though the door seemed new. There were not enough clothes hangers and there were no shelves to store ones clothes.
The fridge in the room was noisy and kept switching on and off.
There should at least be a proper towel rail and some hooks in the bathroom to hang up a handtowel and facecloth. There was no shelf in the shower to place ones shower gel and shampoo. there was no glass/ mug to store ones toothbrush
There was no fresh fruit at breakfast only the usual vegetable salads.

2026-01-19 • via Nuitee
M
Mohamed • family_with_children • cz
5
good value for many, reception gentleman is friendly.
Pros:

Reception gentleman is very friendly , breakfast was good however expected a more traditional Turkish breakfast, location is ok,

Cons:

broken shower in the bathroom, a bit far from main transport

2026-01-19 • via Nuitee