Residence Inn by Marriott Salem

I love that we could book 2 bedrooms with two bathrooms with a kitchen! Sooo useful!

Unfortunately for this hotel, I can’t sleep and I get sarcastic when I’m tired. If I wanted to resurface my skin and make weight for my next wrestling meet, I would have found a spa nearby. I travel frequently for 2 club sports for 2 kids, so believe me, I am well traveled in this level of accommodations. We spend close to 50 nights a year on the road and are loyal Bonvoy members. I will never stay here again. My room is nearly 80 degrees and the ac is set as low as it can go. Maybe I lose some water weight from all the sweating. My windows are open to provide some relief, but it isn’t doing much and frankly feels unsafe. I won’t be sleeping tonight, which was the whole point of paying to come down the day before our event. Parking fee is outrageous given the location and breakfast won’t be available before the time we have to leave. This place has had a makeover, however it’s clear it is old. The sheets on the bed must be from before as they feel like sandpaper and pilling badly. Nothing like being reminded all the stranger bodies who have slept on the bed while you’re trying to rest. Between the heat and the gross, rough cleanest, my skin has lost at least one layer. I prefer a facial to this. Do yourself s favor and stay at the home2suites down the street. It’s much nicer and typically cheaper. Huge mistake staying here this time. Read reviews and believe them on this one. It’s not good an there are better, less expensive options nearby.

Great stay on Family two bedrooms

We didn't stay for breakfast. Our dogs were anxious all night and so we were relieved when the sun came up and we could leave. We live in the country and it is very quiet. They aren't used to the noise of the city .

We truly appreciated the warm welcome we received upon arrival. Tim and a female staff member at the front desk (whose name I unfortunately did not catch) were both incredibly welcoming and informative. Tim went out of his way to help accommodate us, and the staff member in charge of breakfast was especially attentive and kind. Their hospitality genuinely made our stay more comfortable and memorable.

Clean and neat

Everything

We paid for the room that had three beds so that our family would be the most comfortable. There was a king bed, a queen bed, and a pullout couch bed. The pullout couch bed was completely unusable. It was covered in food and stains! It was so gross! When we told the front desk, they did not act like they cared at all. I wish I would have known that the most expensive room would not be usable to us so we wouldn’t have wasted our hard earned money. The hotel definitely needs some improvements, the window was leaking inside from the rain, there were lots of repaired drywall fixes that were not painted, and the toilet and shower both had a slow leak. Oh, and the breakfast was not of quality by any means, we tried it once and ended up going out to breakfast the next morning.

The pros- the room did not have any bad smells, and that was a huge plus! The lady working in the breakfast area was super nice. And the location around the hotel seemed pretty nice as well. The beds and pillows were also comfortable.

Overall, we enjoyed our stay. The bed not being usable was definitely a hard situation for us though.

Everything was great, especially in comparison to another hotel close by that we stayed at for a week also.