Residence Inn by Marriott Salem

Hotels
Residence Inn
7.8 (218 reviews)
640 Hawthorne Avenue Southeast , Salem , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Welcoming staff
Spacious rooms
Cons:
Noisy room
Inconsistent cleaning

Categories

Cleanliness
6.69
Concerns about incomplete cleaning during stay and debris found.
Service
9.16
Staff were welcoming, helpful, and attentive, enhancing the stay.
Location
7.7
Noise from the freeway was mentioned; may deter some guests.
Room Quality
8.15
Rooms were spacious and clean, but some noise concerns noted.
Amenities
7.18
Pool was closed, affecting the family vacation experience.
Value for Money
7.14
Pet fee and overall cost perceived as too high for the value.
Food and Beverage
7.69
Average breakfast noted; could use improvement.
Overall Experience
8.66
Overall, a positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Luxurious Suites with Fully Equipped Kitchens

Experience comfort and convenience at the Residence Inn by Marriott Salem. Each suite is thoughtfully designed with fully equipped kitchens, perfect for extended stays or quick getaways.

Indoor Pool and Outdoor Activities

Take a refreshing dip in the indoor pool or enjoy a friendly game of basketball or tennis on-site. Unwind and socialize at the barbecue facilities on the patio, creating memorable moments during your stay.

Evening Reception and Nearby Attractions

Indulge in complimentary drinks during the evening reception from Monday to Wednesday. Explore nearby attractions like the Enchanted Forest amusement park, Bush House Museum, and Willamette University, all just a short distance away.

Book now for a delightful stay in Salem!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLE

Location

Guest Reviews

7.8
Based on 218 reviews
Cleanliness: 6.69
Service: 9.16
Location: 7.7
Room Quality: 8.15
Amenities: 7.18
Value for Money: 7.14
Food and Beverage: 7.69
Overall Experience: 8.66
P
Patti solo_traveller us
6
I don’t believe that the Residence Inn is a high quality facility like I have come to expect.
2026-09-05 via Nuitee
A
Alexander solo_traveller us
10
2026-08-23 via Nuitee
U
Ursula extended_group us
10
Great option for a family
Pros:

Staff was super friendly and helpful. Breakfast had lots of options. The rooms were spacious and clean. The beds were comfortable. There were two bathrooms, one in each bedroom, which we loved!

Cons:

We had a two bedroom suite. The air conditioner was in the main living room but there was no way to separately adjust the temperature in the bedrooms. We slept with our bedroom doors closed so it got a little stuffy/hot in the bedrooms.

2026-08-13 via Nuitee
G
Gordtgr Couples Vancouver, British Columbia
10
Great Value - Good Customer Service
Pros:

Great Customer Service, nice clean comfortable room. The elevator was a little sketchy with its creaks and groans but it worked LOL. It was my wife and I's 37th wedding anniversary. The room was perfect. The pool was perfect after a long day hiking in the Silver Falls Park. Buffet Breakfast was tasty.

2026-08-09 via Tripadvisor
C
Carmina family_with_children us
7
Great stay
Pros:

The fridge made ice, kitchen had everything we need, three tv’s was perfect. Breakfast was good just need a little different selections.

Cons:

People on top kept making voice running back and forth at any time could be 11 pm or 3 am etc. one of the tv remote’s didn’t work. One of the closet door wouldn’t close properly as well one of the restroom doors.

2026-08-08 via Nuitee
M
Mazi family_with_children us
8
Great for families
Pros:

Grill on patio

Cons:

Price of washer and dryer, also that we needed quarters instead of digital

2026-08-08 via Nuitee
7
716loisk Couples
6
Thank you Ethan and Autum front desk and Dorothea in Kitchen.
Pros:

Shout out to Ethan and Autumn at the front desk ; and Dorothea in the kitchen. They definitely deserve bonuses for their kindness, professionalism, hardworking and dedication.
The house keeping staff gets an F . I know they are super busy, but OMG!
The assistant manager Andrea was very kind and took care of us. I appreciate that.
The morning breakfast was real eggs and food. Not the regular Lord knows what you’re eating. Dorothea worked extremely hard at making sure everything thing was read; The area was clean and the food was prepared well. Thank you. She is very sweet and works hard. Again thank you Ethan and Autumn. Your the only reason we didn’t leave.

2026-08-02 via Tripadvisor
S
susan solo_traveller us
9
2026-07-13 via Nuitee
H
Hillier solo_traveller us
10
2026-07-11 via Nuitee
T
tallenbennett0 Family Newport, Oregon
2
Should not be allowed to say has wifi
Pros:

Would never recommend this place and will never stay again. The internet here is so slow and bad you basically can't use it. It's false advertising saying they have wifi. The room had a Gatorade bottle lid on the floor so probably not the cleanest either. If your trying to do any business the involves the Internet don't stay here.

2026-07-06 via Tripadvisor
B
Bahram family_with_children us
10
Good experience
Pros:

Calm and beautiful location near to anything .

2026-07-03 via Nuitee
R
Rodolfo solo_traveller us
3
Stay here and it is like home, you have to do the cleaning!
Pros:

Breakfast was OK.
There was warm water in the shower.

Cons:

I stayed for three nights and the room was never cleaned. The floor was not vacuumed nor the towels changed. I have to clean the bathroom and toilet by myself. There weren’t toiletries and I have to go and buy soap.
I made the front desk aware of the failure to clean my room up the first day and nothing happened. When the second day of the same, the person in the front desk, a young man, though it was funny and laughed at me.

2026-06-14 via Nuitee
G
Glenn couple us
10
2026-05-26 via Nuitee
R
Rhonda family_with_children us
10
2026-05-24 via Nuitee
S
Shawna couple us
10
Outstanding. This hotel was much nicer than expected, great breakfast, kind staff.
Pros:

I love that we could book 2 bedrooms with two bathrooms with a kitchen! Sooo useful!

Cons:

Parking fee? I’m not a fan.

2026-04-23 via Nuitee
1
109markah Family
2
Microdermabrasion and Sauna
Pros:

Unfortunately for this hotel, I can’t sleep and I get sarcastic when I’m tired. If I wanted to resurface my skin and make weight for my next wrestling meet, I would have found a spa nearby. I travel frequently for 2 club sports for 2 kids, so believe me, I am well traveled in this level of accommodations. We spend close to 50 nights a year on the road and are loyal Bonvoy members. I will never stay here again. My room is nearly 80 degrees and the ac is set as low as it can go. Maybe I lose some water weight from all the sweating. My windows are open to provide some relief, but it isn’t doing much and frankly feels unsafe. I won’t be sleeping tonight, which was the whole point of paying to come down the day before our event. Parking fee is outrageous given the location and breakfast won’t be available before the time we have to leave. This place has had a makeover, however it’s clear it is old. The sheets on the bed must be from before as they feel like sandpaper and pilling badly. Nothing like being reminded all the stranger bodies who have slept on the bed while you’re trying to rest. Between the heat and the gross, rough cleanest, my skin has lost at least one layer. I prefer a facial to this. Do yourself s favor and stay at the home2suites down the street. It’s much nicer and typically cheaper. Huge mistake staying here this time. Read reviews and believe them on this one. It’s not good an there are better, less expensive options nearby.

2026-04-11 via Tripadvisor
T
Tonya family_with_children us
1
They refused to let us check out early although we had a medical emergency
2026-03-19 via Nuitee
E
Evelyn family_with_children us
9
Pros:

Great stay on Family two bedrooms

Cons:

Awesome staff, great place. Highly recommended

2026-03-11 via Nuitee
T
Tammy family_with_children us
1
2026-03-11 via Nuitee
K
Kayla family_with_children us
5
2026-03-05 via Nuitee