Atwell Suites Austin Airport by IHG

Hotels
•
Atwell Suites
9.2 (388 reviews)
7601 East Ben White Boulevard , Austin , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Amenities
Overall Experience
Cons:
Service inconsistencies
Limited food options

Categories

Cleanliness
9.48
Guests consistently praised the cleanliness of the hotel and facilities.
Service
8.75
Inconsistent service experiences; while many staff members were praised, there were complaints about rudeness.
Location
9.49
The hotel location received high praise for convenience to travel and local attractions.
Room Quality
9.44
Rooms were described as spacious, modern, and well-equipped.
Amenities
9.47
Guests appreciated the available amenities, including breakfast and coffee options.
Value for Money
8.73
Good value noted, but some complaints about food options detracted slightly.
Food and Beverage
8.78
Breakfast received positive remarks, though some guests desired more vegan options.
Overall Experience
9.45
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:07

Property Description

Convenient Location
Located just 2 miles from Austin-Bergstrom International Airport and close to Riverside Golf Course, the Holiday Inn Express Hotel and Suites Austin Airport offers easy access to key destinations.

Comfortable Suites
Each suite is thoughtfully equipped with modern amenities such as a microwave, refrigerator, and coffee maker. The bright decor, free Wi-Fi, and sofa bed ensure a comfortable stay for every guest.

Relaxation and Recreation
Guests can unwind in the outdoor pool and hot tub or stay active in the small gym. Additionally, the business center caters to any work needs during the stay.

Experience convenience, comfort, and relaxation at the Holiday Inn Express Hotel and Suites Austin Airport. Book now to enjoy our refreshed accommodations!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The property is going through renovations from September 17th 2021 to June 1st 2022, the work is done from 09:00am to 05:00pm daily. The rooms that are under renovation are blocked and cannot be rented.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Nov 17, 2026 until Sun, Feb 28, 2027
Hot tub/jacuzzi is closed from 2027-02-28 until 2026-11-17
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 388 reviews
Cleanliness: 9.48
Service: 8.75
Location: 9.49
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.45
T
Tayler • extended_group • us
10
Our stay was excellent and very comfortable
Pros:

Very clean property and spacious rooms

2026-07-23 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Super Zimmer, Pool, Parkplatz, Frühstück, schnell in der Stadt...

Cons:

Etwas laut am Pool

2026-07-21 • via Nuitee
L
Leo • couple • us
8
2026-07-20 • via Nuitee
M
Melissa • couple • us
10
Pros:

Everything mainly their pillows they were the most comfortable pillows I have ever slept on

Cons:

I liked everything about it from the moment I got there staff greeted me friendly and from there everything went great and when leaving also everything went well and smooth

2026-07-20 • via Nuitee
F
f • couple • us
10
Pros:

excellent all round

Cons:

nothing

2026-07-15 • via Nuitee
R
Rochell • family_with_children • us
8
2026-07-14 • via Nuitee
R
Roxann • couple • us
10
100% recommend will be staying again
Pros:

I like the coffee station and the water station in the front pillows weren't soft and comfortable I like that there are no small toilet toiletries it's just big ones so that you can use as much as you need

Cons:

There was nothing that I did not like about the property

2026-07-13 • via Nuitee
A
Axelle • extended_group • us
10
2026-07-09 • via Nuitee
S
Saraswathy • couple • us
10
2026-07-09 • via Nuitee
Q
Qi • family_with_children • ca
7
I give 80/100 grade.
Pros:

Small lobby but fonction is enough. Complimentary drinks are good.

Cons:

Room layout is wired. Not like normal hotel.

2026-07-06 • via Nuitee
B
Babatunde • couple • us
6
The location was really nice considering the places we wanted to visit in the Staples around the city.
Pros:

The location was pretty close to everything

Cons:

There was a roach in our bedroom

2026-07-06 • via Nuitee
D
Douglas • family_with_children • us
8
The accommodations were adequate.
Pros:

We did not make the breakfast cut-off time.

Cons:

The level of finish and decor for the price.

2026-07-06 • via Nuitee
N
Norma • couple • us
10
2026-07-03 • via Nuitee
A
Andreka • couple • us
10
2026-06-27 • via Nuitee
J
Jennifer • extended_group • us
10
Pros:

Very clean, super nice and helpful staff

2026-06-27 • via Nuitee
B
BINH • extended_group • us
9
2026-06-26 • via Nuitee
R
Rhonda • extended_group • us
10
Exceeded all excepectations
Pros:

My son slept through breakfast

Cons:

NA

2026-06-23 • via Nuitee
P
Peter • couple • us
10
Fantastic Stay!!!
Pros:

The Property is Really Nice, very clean and The Staff is Fantastic!!! They really go out of their way to make your stay Very enjoyable.
Especially Ivan, Zoey and Claire!!!
Would Definitely stay here again!!! Close to the AirportIII.

Cons:

Nada

2026-06-22 • via Nuitee
D
Dawn • couple • gb
10
We would highly recommend a stay at this property. Ideal if flying out of Austin.
Pros:

The staff were very welcoming, friendly and helpful during our stay. The hotel had everything we needed and was exceptional value!

2026-06-21 • via Nuitee
D
Dianni • family_with_children • us
1
It was horrible.
Pros:

Nothing

Cons:

Nothing

2026-06-16 • via Nuitee