Atwell Suites Austin Airport by IHG

Hotels
•
Atwell Suites
9.2 (319 reviews)
7601 East Ben White Boulevard , Austin , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Amenities
Overall Experience
Cons:
Service inconsistencies
Limited food options

Categories

Cleanliness
9.48
Guests consistently praised the cleanliness of the hotel and facilities.
Service
8.75
Inconsistent service experiences; while many staff members were praised, there were complaints about rudeness.
Location
9.49
The hotel location received high praise for convenience to travel and local attractions.
Room Quality
9.44
Rooms were described as spacious, modern, and well-equipped.
Amenities
9.47
Guests appreciated the available amenities, including breakfast and coffee options.
Value for Money
8.73
Good value noted, but some complaints about food options detracted slightly.
Food and Beverage
8.78
Breakfast received positive remarks, though some guests desired more vegan options.
Overall Experience
9.45
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:07

Property Description

Convenient Location
Located just 2 miles from Austin-Bergstrom International Airport and close to Riverside Golf Course, the Holiday Inn Express Hotel and Suites Austin Airport offers easy access to key destinations.

Comfortable Suites
Each suite is thoughtfully equipped with modern amenities such as a microwave, refrigerator, and coffee maker. The bright decor, free Wi-Fi, and sofa bed ensure a comfortable stay for every guest.

Relaxation and Recreation
Guests can unwind in the outdoor pool and hot tub or stay active in the small gym. Additionally, the business center caters to any work needs during the stay.

Experience convenience, comfort, and relaxation at the Holiday Inn Express Hotel and Suites Austin Airport. Book now to enjoy our refreshed accommodations!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The property is going through renovations from September 17th 2021 to June 1st 2022, the work is done from 09:00am to 05:00pm daily. The rooms that are under renovation are blocked and cannot be rented.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Nov 4, 2025 until Thu, Feb 26, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 319 reviews
Cleanliness: 9.48
Service: 8.75
Location: 9.49
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.45
G
Grace Úrsula • extended_group • mx
10
Estancia comfortable y excelente.
Pros:

El restaurante para desayunar, es muy básico, puedes ser para una emergencia, pero seguro tienes cafecito y pan.
El huevito es muy básico, me hizo falta algún complemento como jamón o salchicha, pero había cereal y avena también.
La ventaja es que a un lado esta un Denny's y sí un día quieres desayunar pesado, es una buena opción.

Cons:

Todo estuvo excelente.

2026-04-01 • via Nuitee
J
jones • solo_traveller • us
8
Pros:

No complaints

Cons:

No complaints... everything hit home.

2026-03-31 • via Nuitee
D
DanielB² • family_with_children • ca
9
Pros:

Very clean, breakfast was good, and quiet at night. Ideal for resting after a long day in the circuit of the americas.

Cons:

Just for being picky, they don't have espresso. But the coffee machine is fine and it is accessible 24h. Coffee is decent.

2026-03-31 • via Nuitee
P
Prisma • extended_group • us
10
2026-03-26 • via Nuitee
M
Mark • family_with_children • us
10
I will return!
Pros:

Large room. Very clean. Great TV set up.

Cons:

Breakfast was a typical hotel breakfast. I was expecting better since the rest of my experience was superior.

2026-03-25 • via Nuitee
J
Jane • extended_group • us
7
Pros:

It was close to almost everything. Easy access to the freeway and to every cool places around Austin. The staff were approachable and accommodating especially Allison and Ivan.

2026-03-23 • via Nuitee
L
Lauren • couple • us
10
2026-03-17 • via Nuitee
B
Bobby • family_with_children • us
1
2026-03-16 • via Nuitee
J
John • couple • us
9
large room and very clean
2026-03-16 • via Nuitee
T
Talicia • extended_group • us
10
2026-03-15 • via Nuitee
M
Margarett • couple • ph
10
Everything was perfect
Pros:

New and clean hotel

Cons:

None

2026-03-13 • via Nuitee
B
Binh • extended_group • us
10
2026-03-12 • via Nuitee
A
Anna • solo_traveller • us
10
2026-03-09 • via Nuitee
I
Ian • couple • gb
8
Good rooms, bed and facilities , comfortable
Pros:

Breakfast was adequate but not inspiring, reasonable quality but lacked choice.

Cons:

More choice in cereals particularly healthy options, more fresh fruit better quality coffee and options in style, types.
Odd setup over breakfast bar with a perspex/glass cover which made reaching the food in serving dishes difficult.
No tea or kettle in the room.
Shower lacked a good flow & pressure
Noisy air conditioning unit.

2026-03-08 • via Nuitee
A
Anthony • solo_traveller • us
7
Nice comfortable clean friendly hotel but mediocre breakfast and slow wifi
Pros:

This hotel is very clean and modern. The rooms are comfortable The staff is friendly and helpful. The fitness and pool look good though I did not use them. They have an airport shuttle.

Cons:

The breakfast was not good. The orange juice was VERY watered down. There is little choice for food even if you arrive early. The breakfast area was very small, as if it was an afterthought. Also, the wifi in the hotel is VERY slow.

2026-03-07 • via Nuitee
T
Thomas • couple • us
10
2026-03-06 • via Nuitee
R
Ron Mathieu • couple • us
9
Clean, convenient, modern facilities. Courteous staff.
Pros:

Clean, modern, airport shuttle; great shower!

Cons:

Couldn't cash a $20 bill so I could tip the shuttle driver. No cash handling.

2026-03-06 • via Nuitee
M
Matthew • family_with_children • us
10
Hotel was very clean. Had a nice gym, the free breakfast was not to bad I would definitely stay at the Atwell again
Pros:

I found this hotel on booking.com

2026-03-02 • via Nuitee
B
Barry • solo_traveller • us
10
Great place to stay and met expectations and then some.
Pros:

Stayed with Atwell for a surgery procedure at St David’s which was very close in proximity. The staff from start to finish were just exceptional. Any messages sent in question form were responded to with lightning speed. Requests for extra towels were accommodated. Breakfast bar was very good and coffee available throughout the day in the comfortable lobby. Right after returning from the hospital…I’d left my phone in a Lyft taxi and pretty much panicked me. Zoey and another associate made big efforts to get in touch w/ Lyft…and in the end my phone was secured. If ever a return to Austin…this will be the choice for accommodation.

2026-02-28 • via Nuitee
S
Susan • couple • us
10
We had a wonderful sleep in a clean and lovely room prior to a flight. Transportation to the airport
Pros:

It was a beautiful hotel and our room was very roomy and clean.

2026-02-26 • via Nuitee