Atwell Suites Austin Airport by IHG

Hotels
•
Atwell Suites
9.2 (399 reviews)
7601 East Ben White Boulevard , Austin , us
+1 512-386-7600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Cleanliness
Location
Room Quality
Amenities
Overall Experience
Cons:
Service inconsistencies
Limited food options

Categories

Cleanliness
9.48
Guests consistently praised the cleanliness of the hotel and facilities.
Service
8.75
Inconsistent service experiences; while many staff members were praised, there were complaints about rudeness.
Location
9.49
The hotel location received high praise for convenience to travel and local attractions.
Room Quality
9.44
Rooms were described as spacious, modern, and well-equipped.
Amenities
9.47
Guests appreciated the available amenities, including breakfast and coffee options.
Value for Money
8.73
Good value noted, but some complaints about food options detracted slightly.
Food and Beverage
8.78
Breakfast received positive remarks, though some guests desired more vegan options.
Overall Experience
9.45
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:07

Property Description

Convenient Location
Located just 2 miles from Austin-Bergstrom International Airport and close to Riverside Golf Course, the Holiday Inn Express Hotel and Suites Austin Airport offers easy access to key destinations.

Comfortable Suites
Each suite is thoughtfully equipped with modern amenities such as a microwave, refrigerator, and coffee maker. The bright decor, free Wi-Fi, and sofa bed ensure a comfortable stay for every guest.

Relaxation and Recreation
Guests can unwind in the outdoor pool and hot tub or stay active in the small gym. Additionally, the business center caters to any work needs during the stay.

Experience convenience, comfort, and relaxation at the Holiday Inn Express Hotel and Suites Austin Airport. Book now to enjoy our refreshed accommodations!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The property is going through renovations from September 17th 2021 to June 1st 2022, the work is done from 09:00am to 05:00pm daily. The rooms that are under renovation are blocked and cannot be rented.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Nov 17, 2026 until Sun, Feb 28, 2027
Hot tub/jacuzzi is closed from 2027-02-28 until 2026-11-17
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 399 reviews
Cleanliness: 9.48
Service: 8.75
Location: 9.49
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.45
S
Sherri • couple • us
9
Perfect for a respite before further travel.
Pros:

The room was up to date and spacious. The breakfast offered was great and there was plenty of parking once we arrived. Loved also that the space was clean and tidy.

Cons:

The front desk clerk upon arrival, Claire was nice ,but not at all friendly. Maybe customer service is not the best place for her.

2026-08-21 • via Nuitee
R
RAYMUNDO • couple • us
10
We enjoyed our stay, everything was easy and the staff was great!
Pros:

Very clean, great room and staff was friendly and informative :)

2026-08-20 • via Nuitee
E
Emelyn • solo_traveller • ve
10
Pros:

The staff was amazing and the facilities were nice

2026-08-18 • via Nuitee
L
Lindsey • solo_traveller • us
10
Great stay
Pros:

Beautiful hotel. Friendly staff. Would definitely stay again and recommend

Cons:

Didn't have baccon for breakfast lol my only critique

2026-08-17 • via Nuitee
S
Serhii • solo_traveller • ua
8
2026-08-14 • via Nuitee
S
Sharon • solo_traveller • us
10
Pros:

I wish it had started earlier on Saturday

Cons:

Everything was great

2026-08-13 • via Nuitee
R
ricardo • couple • us
10
would stay here again
Pros:

cleanliness staff location

Cons:

didn't
like when a random guy was also given my room and opened the door

2026-08-10 • via Nuitee
A
Andrea • couple • us
10
2026-08-10 • via Nuitee
T
Tayler • extended_group • us
10
Our stay was excellent and very comfortable
Pros:

Very clean property and spacious rooms

2026-07-23 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Super Zimmer, Pool, Parkplatz, Frühstück, schnell in der Stadt...

Cons:

Etwas laut am Pool

2026-07-21 • via Nuitee
L
Leo • couple • us
8
2026-07-20 • via Nuitee
M
Melissa • couple • us
10
Pros:

Everything mainly their pillows they were the most comfortable pillows I have ever slept on

Cons:

I liked everything about it from the moment I got there staff greeted me friendly and from there everything went great and when leaving also everything went well and smooth

2026-07-20 • via Nuitee
F
f • couple • us
10
Pros:

excellent all round

Cons:

nothing

2026-07-15 • via Nuitee
R
Rochell • family_with_children • us
8
2026-07-14 • via Nuitee
R
Roxann • couple • us
10
100% recommend will be staying again
Pros:

I like the coffee station and the water station in the front pillows weren't soft and comfortable I like that there are no small toilet toiletries it's just big ones so that you can use as much as you need

Cons:

There was nothing that I did not like about the property

2026-07-13 • via Nuitee
A
Axelle • extended_group • us
10
2026-07-09 • via Nuitee
S
Saraswathy • couple • us
10
2026-07-09 • via Nuitee
Q
Qi • family_with_children • ca
7
I give 80/100 grade.
Pros:

Small lobby but fonction is enough. Complimentary drinks are good.

Cons:

Room layout is wired. Not like normal hotel.

2026-07-06 • via Nuitee
B
Babatunde • couple • us
6
The location was really nice considering the places we wanted to visit in the Staples around the city.
Pros:

The location was pretty close to everything

Cons:

There was a roach in our bedroom

2026-07-06 • via Nuitee
D
Douglas • family_with_children • us
8
The accommodations were adequate.
Pros:

We did not make the breakfast cut-off time.

Cons:

The level of finish and decor for the price.

2026-07-06 • via Nuitee