Atwell Suites Austin Airport by IHG

Hotels
•
Atwell Suites
9.1 (305 reviews)
7601 East Ben White Boulevard , Austin , US
+1 512-386-7600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Very clean property
Friendly and helpful staff
Spacious, well-equipped rooms
Comfortable beds
Good location near downtown/airport
Pool and gym available
Coffee/water station and lobby drinks
TV casting and console hookups
Included airport Uber and affordable parking
Cons:
Breakfast options limited (want more hot items, bacon, pancakes/waffles)
Occasional minor housekeeping miss (hand towel left)
Some guests found beds a bit firm
One report of unfriendly front desk clerk
Isolated safety/room assignment issue (wrong guest given room)
No full bar / limited food choices
Some noise reported and hot elevators

Categories

Cleanliness
9.3
Multiple guests repeatedly called the property and rooms 'clean', 'very clean' and 'well up kept'; one minor housekeeping miss (dirty hand towel) noted.
Service
9.6
Numerous glowing comments about staff being 'amazing', 'fantastic', and helpful (including personalized gestures); a single comment about an unfriendly front desk clerk is an outlier.
Location
9.2
Several guests praised proximity to downtown and easy transport/airport access; location mentioned as a clear positive.
Room Quality
9.3
Rooms described as spacious, well-laid-out, comfortable beds and thoughtful features (mini bar area, couch, TV pairing); isolated notes about slightly firm beds for some.
Amenities
9
Good on-site amenities reported (pool, gym, coffee/water station, TV casting, included airport Uber option); breakfast options seen as limited by several guests.
Value for Money
9
Guests appreciated included airport transport option and low-cost parking, and many felt the stay delivered good value.
Food and Beverage
8.3
Mixed feedback: praise for lobby drinks, coffee station and occasional treats, but multiple comments asking for expanded breakfast options (more hot choices, bacon, pancakes/waffles) and limited bar/food offerings.
Overall Experience
9.1
Predominantly very positive stays with many recommendations and repeat-stay intentions; a few minor service/food/housekeeping issues noted but not widespread.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just 2 miles from Austin-Bergstrom International Airport and close to Riverside Golf Course, the Holiday Inn Express Hotel and Suites Austin Airport offers easy access to key destinations.

Comfortable Suites
Each suite is thoughtfully equipped with modern amenities such as a microwave, refrigerator, and coffee maker. The bright decor, free Wi-Fi, and sofa bed ensure a comfortable stay for every guest.

Relaxation and Recreation
Guests can unwind in the outdoor pool and hot tub or stay active in the small gym. Additionally, the business center caters to any work needs during the stay.

Experience convenience, comfort, and relaxation at the Holiday Inn Express Hotel and Suites Austin Airport. Book now to enjoy our refreshed accommodations!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The property is going through renovations from September 17th 2021 to June 1st 2022, the work is done from 09:00am to 05:00pm daily. The rooms that are under renovation are blocked and cannot be rented.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Nov 17, 2026 until Sun, Feb 28, 2027
Hot tub/jacuzzi is closed from 2027-02-28 until 2026-11-17
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.1
Based on 305 reviews
Cleanliness: 9.3
Service: 9.6
Location: 9.2
Room Quality: 9.3
Amenities: 9
Value for Money: 9
Food and Beverage: 8.3
Overall Experience: 9.1
S
Sjoerd • solo_traveller • nl
9
2026-10-30 • via Nuitee
M
Michael • couple • us
7
Just a room
Pros:

Clean

Cons:

Noisy

2026-10-28 • via Nuitee
J
Jill • couple • us
10
Rooms comfortable with quality bedding.
Pros:

Uber ride included with stay to and from airport. We liked that we could leave our car on property for only for $6.00 per day.

Cons:

Maybe a few more breakfast options.
Dirty hand towel left on bathroom counter from cleaning staff. Maybe just do a final check when exiting room.

2026-10-28 • via Nuitee
G
George • family_with_children • us
9
2026-10-23 • via Nuitee
C
Cynthia • solo_traveller • us
8
Loved the staff
Pros:

Bed
Pool

Cons:

Food selections

2026-10-22 • via Nuitee
C
Cynthia • solo_traveller • us
7
The staff was absolutely fantastic!
Pros:

The beds and pool were nice

Cons:

The food and not a full bar

2026-10-22 • via Nuitee
K
Kim • extended_group • us
10
2026-10-22 • via Nuitee
M
Matt • extended_group • us
10
2026-10-19 • via Nuitee
E
Eunice • family_with_children • us
9
2026-10-19 • via Nuitee
A
Angel • extended_group • us
8
It was cool.
Pros:

Good and clean

Cons:

Hot elevators

2026-10-15 • via Nuitee
R
Ryan • solo_traveller • us
10
Pros:

Staff were amazing I don’t recall the amazing woman behind the counter when I checked in but she truly deserves a raise 🫶🏽talked me out of my anxiety for going to a huge concert alone because of her I met so many amazing people while handling our keep sakes & for leaving a lava cake in my room for when I got back to celebrate my birthday I truly don’t remember her name but she had glasses & tattoos if she is able to see this thank you & I hope you like the keep sakes cards I gave yall~ Ryan Perez 10/13 stay

Cons:

Property was clean & well up kept

2026-10-15 • via Nuitee
D
Damian • family_with_children • us
10
Probably the most functional hotel room I've stayed at.
Pros:

The room was super spacious and it was very to our liking, comfortable and didn't feel like a normal hotel room since it had a mini bar area with a sink aswell as whole couch and a small island. The restroom was very nice and overall the hotel was very clean, would 100% recommend.

Cons:

no complaints from me!

2026-10-15 • via Nuitee
J
Jacob • family_with_children • us
10
2026-10-15 • via Nuitee
C
Connor • solo_traveller • us
10
Pros:

Able to pair my phone to the TV to watch my stuff. And had the option to hook up a game console. Most hotels dont let you do that

2026-10-15 • via Nuitee
T
Terri • couple • us
9
2026-10-14 • via Nuitee
B
Bresha • extended_group • us
9
2026-10-12 • via Nuitee
P
Pamela • extended_group • us
10
Great hotel and not far from downtown Austin
Pros:

Everything. Location, staff, room.

Cons:

Nothing. Everything was perfect.

2026-10-11 • via Nuitee
G
Goran • solo_traveller • se
9
2026-10-08 • via Nuitee
J
Juliette • extended_group • us
10
2026-10-08 • via Nuitee
G
Galen • solo_traveller • us
7
2026-09-14 • via Nuitee