Sandman Hotel Terrace

Hotels
•
Sandman Hotel Group
7.8 (527 reviews)
4828 Highway 16 West , Terrace , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Denny's restaurant on site
Cons:
Cleanliness issues
Noise from hallways
Challenging parking
Outdated facilities

Categories

Cleanliness
5.3
Multiple reviews indicated issues with cleanliness, including unclean rooms and bad odors.
Service
9.3
Staff received high praise for their friendliness and helpfulness.
Location
8.3
Guests appreciated the good location, close to downtown and restaurants.
Room Quality
7.3
Rooms were described as somewhat modern but had issues like noise and odors.
Amenities
7.8
Hotel offers basic amenities like a pool and breakfast at Denny's but could use updates.
Value for Money
8.3
Considered economical for the service level, though expectations need to be managed.
Food and Beverage
8.3
Guests enjoyed breakfast at Denny's, a convenient on-site option.
Overall Experience
7.8
General consensus is a decent stay despite some cleanliness issues; staff made a positive impact.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 16:42

Property Description

Luxurious Amenities and Convenient Location

Indulge in Comfort: Relax in our indoor swimming pool and stay active at the fitness centre. Enjoy complimentary Wi-Fi throughout the property.

Delicious Dining Options: Experience the convenience of on-site dining at Denny's restaurant, serving delectable meals for breakfast, lunch, and dinner.

Business and Leisure Facilities: Take advantage of our business centre, fax, and photocopying services. Unwind in well-equipped rooms featuring flat-screen TVs, coffee makers, and free toiletries.

Book your stay at Sandman Inn Terrace for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Fitness center is closed from 2026-02-01 until 2026-01-20

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 527 reviews
Cleanliness: 5.3
Service: 9.3
Location: 8.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 7.8
D
Darrick • couple • ca
1
Cons:

they double booked my room, and a drunk man tried to enter our room while we were getting ready for bed
my wife was terrified for he was very aggressive

2026-03-19 • via Nuitee
A
Amy • family_with_children • ca
8
Pros:

The accommodation

Cons:

There wasnt really anything I didn't like. If I were to nitpick though, probably how low the toilet was

2026-03-11 • via Nuitee
H
Hacker • couple • ca
7
2026-03-09 • via Nuitee
K
Kelsey • couple • ca
10
2026-03-03 • via Nuitee
J
Joseph • family_with_children • ca
7
2026-03-03 • via Nuitee
T
Troy • solo_traveller • ca
10
Best hotel in terrace BC
Pros:

Clean and very helpful staff

Cons:

The clean and fresh rooms

2026-02-25 • via Nuitee
B
Baylie • solo_traveller • ca
4
2026-02-11 • via Nuitee
N
Nick • family_with_children • ca
8
2026-02-10 • via Nuitee
T
Troy • family_with_children • ca
10
Pros:

pool dennys

2026-01-30 • via Nuitee
A
Amy • family_with_children • ca
7
2026-01-25 • via Nuitee
D
Dawn • couple • ca
9
The staff was very accommodating to our needs
2026-01-20 • via Nuitee
D
Debra • solo_traveller • ca
8
Cons:

I’d like to get the same price from the hotel as I do with online companies

2026-01-20 • via Nuitee
P
pamela • solo_traveller • ca
1
hot not lean and smelled
Pros:

resteraunt

Cons:

clean could hear people in next room

2026-01-19 • via Nuitee
J
Janice • family_with_children • ca
7
2026-01-19 • via Nuitee
C
Currie • solo_traveller • ca
7
2026-01-19 • via Nuitee
J
Julia • couple • ca
8
2026-01-19 • via Nuitee
I
Istvan • extended_group • ca
8
Cons:

We had 2 rooms there. Both of them had a bad smell. The first room smelled of cigarette smoke, and the second with the kitchenette had a strong curry and other spices smell. :( Other than the smell, everything was ok. The staff were very kind and helped when needed 👌

2026-01-19 • via Nuitee
M
Martin • solo_traveller • ca
7
I slept very well. Nice and quiet
Pros:

The breakfast was at the adjacent Denny's restaurant.
The pool was nice for swimming.

Cons:

I would have liked tea in my room.
I would have liked breakfast included.

2026-01-19 • via Nuitee
S
Susan • family_with_children • ca
8
2026-01-19 • via Nuitee
S
Stephen • couple • ca
8
2026-01-19 • via Nuitee