Hotel del Real Orto Botanico

Hotels
7.2 (992 reviews)
Via Foria 192 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Pleasant staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Limited breakfast
Value for money concerns

Categories

Cleanliness
6.16
Multiple reviews indicate issues with cleanliness, specifically related to the bathroom.
Service
8.13
Guests mentioned pleasant and accommodating staff, contributing positively to their experience.
Location
8.67
Several reviews highlight the convenient location of the hotel as a major positive.
Room Quality
7.12
Rooms are described as spacious and comfortable, with some issues like outdated decor.
Amenities
7.15
Mixed feedback on amenities, with some saying they are basic but adequate.
Value for Money
6.61
Comments about charges for items that are usually complimentary and overall maintenance suggest value issues.
Food and Beverage
6.66
Breakfast options are limited and could be improved, affecting overall satisfaction.
Overall Experience
7.13
Generally a decent stay, however, there are several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:59

Property Description

Central Location in Naples
Hotel del Real Orto Botanico is ideally situated in front of the stunning Botanical Gardens, offering a prime location in the heart of Naples. Guests can easily explore nearby attractions such as the National Archaeological Museum and Piazza Cavour, all within walking distance.

Charming Amenities
Indulge in the elegant and spacious rooms featuring modern amenities like satellite TV and air conditioning. Unwind in the reading room with a piano, stroll through the garden, or enjoy breakfast on the outdoor terrace overlooking the picturesque town during the summer months.

Local Dining and Entertainment
Experience the vibrant local culture by dining at traditional restaurants and pizzerias located in the vicinity. Immerse yourself in the authentic Neapolitan atmosphere just steps away from the hotel.

Book your stay at Hotel del Real Orto Botanico for a memorable Naples getaway.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 992 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.13
H
Hannah • couple • at
9
Pros:

Das Frühstück war großartig!

Cons:

Es gab keine Standard Daunen Decken, sondern nur ungewaschene Tages decken.
Im Februar ist es auch in Süditalien am Abend kalt.. bitte decken, den Heizung gab es nicht

2026-04-11 • via Nuitee
M
Mic • solo_traveller • it
9
Pros:

posizone, stanza comoda, colazione, ospitalità e cordialità...........................................................................................................................

2026-04-08 • via Nuitee
M
mettepus • couple • no
3
Ikke ett 4 sterners hotell, mer ett to sterners hotell
Pros:

Grei bellighet. Kort vei til flyplass.

Cons:

Ikke varme på rommet. Ble satt på kl 2100 om kvelden og slått av på natten. Ikke varmt vann i dusjen på ettermiddag/kveld, kun om morgenen.
Mernelig løsning på bad, da bidetet står i veien for å åpne døre. Hotellet har heis for rullestol til første etasje, men ikke mulig å komme inn på bad med rullestol. Ikke mulig å få servert noe på takterrassen. Vi kjøpte derfor litt brød som vi tok med opp på tak terrassen. Vi ble møtt av en svært ubehagelig italiensk dame som ga sterkt utrykk for at det ukke var lov å spise en sandwich som vi hadde kjøpt ute. Merk at vi kjøpte en sandwich ute fordu hotellet ikke kunne tilby oss noe. Jeg hadde bestilt to dobbeltrom. Datteren min og min svigersønn fikk et rom hvor det var en sterk lukt av urin på badet. Vi forsøkte å få personalet å utbedre/vaske sluk men dette gjorde de ikke.
Det var veldig kaldt når vi var i Napoli. Ingen ekstra tepper eller puter. Når vi endelig fikk ett teppe stinket de av sigarettrøyk. Vi ba også om en vannkoker til kaffe eller te på rommet. Dette var umulig iflg personale. Vi har bodd på 1 sterner tidligere og hatt bedre rom enn dette.
Anbefaler ikke dette hotellet. Definitivt ikke et 4 stjerners hotell

2026-04-07 • via Nuitee
S
Stephyserya • couple • gb
9
2026-04-07 • via Nuitee
S
Salvo Messina • couple • it
7
2026-04-06 • via Nuitee
M
Marek • couple • pl
8
Bardzo przyjemny hotel.
Pros:

Bardzo dobra lokalizacja pod kątem zwiedzania centrum miasta. Otrzymaliśmy pokój kilka godzin wcześniej niż rozpoczynała się doba hotelowa. Pomocna obsługa.

2026-03-31 • via Nuitee
B
beatrice • solo_traveller • it
1
IMPOSSIBILE DORMIRE!!!! SCAPPATE!!
Pros:

Praticamente nulla

Cons:

Impossibile dormire perché la stanza non era assolutamente insonorizzata, sembrava di stare in mezzo a via Foria e non ho chiuso occhio tutta la notte, anche se dormo praticamente in ogni condizione, ma il rumore era veramente esagerato. Come se non bastasse mi hanno dato una camera che abitualmente è collegata a un’altra matrimoniale, quindi oltre al caos tremendo della strada sentivo anche il mio vicino di stanza come se fosse in camera mia. La stessa cosa mi ha riferito lui il mattino dopo.
In generale una struttura molto datata, lo sciacquone del wc era mezzo rotto, la maniglia antipanico delle scale pure e la pulizia in generale non curata. Lo sconsiglio

2026-03-28 • via Nuitee
L
Luciana • solo_traveller • it
6
2026-03-27 • via Nuitee
T
Tom • solo_traveller • ie
8
2026-03-23 • via Nuitee
I
Inés • family_with_children • es
7
Agradable pero algo mejorable
Pros:

El recepcionista del hotel fue muy amable con nosotros durante toda la estancia, y nos ayudó explicándonos qué ver, y pidiéndonos un taxi.
La habitación era muy grande y cómoda.
El hotel está muy bien situado.

Cons:

Hubo problemas con la calefacción ya que uno de los radiadores no funcionaba, y hacía algo de frío en la habitación.
Deberían limpiar algunos aspectos de las zonas exteriores a las habitaciones, y en el baño se escuchaba mucho ruido de la calle.

2026-03-22 • via Nuitee
B
Beatrice • couple • it
8
anticipo di primavera a Napoli
Pros:

Non era la prima volta che andavo lì e ci sono tornata perché mi sono sempre trovata bene

Cons:

Nulla

2026-03-16 • via Nuitee
A
Antonio • couple • it
8
2026-03-16 • via Nuitee
M
Mike • family_with_children • it
10
2026-03-14 • via Nuitee
F
francesco • family_with_children • it
6
Pros:

Il letto

Cons:

Tutto il resto pulizia in primis

2026-03-14 • via Nuitee
P
piero • couple • it
9
Pros:

accoglienza, posizione, supporto informazioni

Cons:

A MIO GIUDIZIO DI PIENA SODDISFAZIONE

2026-03-09 • via Nuitee
I
Isabella • couple • at
8
2026-03-05 • via Nuitee
M
Mauro Genoa • solo_traveller • mt
7
positive
Pros:

Staff, Location

Cons:

Hotel desperately need restoration and very noisy (Window on main road).

2026-03-04 • via Nuitee
J
JUANDROMER • couple • es
6
Demasiadas estrellas, las deben haber sacado de pompeya
Pros:

Nada de nada

Cons:

Para ser un hotel de 4 estrellas, era como uno de dos

2026-03-03 • via Nuitee
A
Antonio • extended_group • it
4
Struttura su cui intervenire con miglioramenti
Pros:

Dimensione camere

Cons:

Pulizia camere,dotazioni,

2026-03-03 • via Nuitee
S
Stéphane • solo_traveller • lu
7
2026-03-03 • via Nuitee