Hotel del Real Orto Botanico

Hotels
7.2 (1098 reviews)
Via Foria 192 , Naples , it
+39 081 442 1528

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Pleasant staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Limited breakfast
Value for money concerns

Categories

Cleanliness
6.16
Multiple reviews indicate issues with cleanliness, specifically related to the bathroom.
Service
8.13
Guests mentioned pleasant and accommodating staff, contributing positively to their experience.
Location
8.67
Several reviews highlight the convenient location of the hotel as a major positive.
Room Quality
7.12
Rooms are described as spacious and comfortable, with some issues like outdated decor.
Amenities
7.15
Mixed feedback on amenities, with some saying they are basic but adequate.
Value for Money
6.61
Comments about charges for items that are usually complimentary and overall maintenance suggest value issues.
Food and Beverage
6.66
Breakfast options are limited and could be improved, affecting overall satisfaction.
Overall Experience
7.13
Generally a decent stay, however, there are several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:59

Property Description

Central Location in Naples
Hotel del Real Orto Botanico is ideally situated in front of the stunning Botanical Gardens, offering a prime location in the heart of Naples. Guests can easily explore nearby attractions such as the National Archaeological Museum and Piazza Cavour, all within walking distance.

Charming Amenities
Indulge in the elegant and spacious rooms featuring modern amenities like satellite TV and air conditioning. Unwind in the reading room with a piano, stroll through the garden, or enjoy breakfast on the outdoor terrace overlooking the picturesque town during the summer months.

Local Dining and Entertainment
Experience the vibrant local culture by dining at traditional restaurants and pizzerias located in the vicinity. Immerse yourself in the authentic Neapolitan atmosphere just steps away from the hotel.

Book your stay at Hotel del Real Orto Botanico for a memorable Naples getaway.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1098 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.13
A
Antonio • solo_traveller • it
10
Pros:

Il personale è meraviglioso

2026-07-22 • via Nuitee
M
Maria Beatrice • solo_traveller • it
8
Pros:

La posizione

Cons:

Nulla

2026-07-22 • via Nuitee
P
Paolo • couple • it
7
Breve soggiorno a Napoli
Pros:

Hotel al centro e persoanle cordiale

Cons:

Gli arredi un po datati

2026-07-21 • via Nuitee
S
SALVATORE • solo_traveller • it
7
Pros:

Personale gentile e cortese, buona posizione, buona colazione, bella la terrazza.

Cons:

Il condizionatore faceva più rumore che fresco. La struttura è ampia e anche carina, ma necessita di una profonda ristrutturazione, non soltanto da un punto di vista estetico.

2026-07-19 • via Nuitee
A
Arman • couple • am
5
Pros:

Staff is good, location ok.

Cons:

Airconditioner wasn’t working, overall room was not that clean

2026-07-19 • via Nuitee
E
Elenany • solo_traveller • it
6
2026-07-18 • via Nuitee
J
JOSE • solo_traveller • it
6
ero per lavoro.
Pros:

Ottima posizione per un turista. per chi viaggia per lavoro, è abbastanza complicato.

Cons:

Sono strutture che una piccola rinfrescatina in termini non di aria condizionata ma di cura della pulizia non sarebbe male. la colazione esclusa per chi viaggia per lavoro, con un prezzo sopra i 90 euro a mio parere non è un bel servizio.
bellissima terrazza che se fosse valorizzata mettendo un piccolo bar, spenderesti i soldi ben volentieri per chi lavora.

2026-07-15 • via Nuitee
D
darrenpY1211LF • Family
6
In need of a refurbishment.
Pros:

Rooms are basic and dated as is the lobby area. The fish tank is sad.
Rooms have air conditioning which worked well and kept the rooms (we had 2) at a pleasant temperature. A group of 4 we asked for two twin rooms and were given 301 and 305. Both good size rooms. 301 is towards the rear away from the busy main road and so was quieter. It had a double bed and 2 singles - the singles were not very comfortable, but a family of 4 would find this room acceptable. The shower worked well with some leakage through the wear worn shower door.
Rooms 305 is smaller, but still a good size with a double and single bed. It is on the front of the building overlooking the Via Foria, a busy road. The windows didn’t really open as they had secondary double and triple glazing, this went some way to keeping the noise down, and noise didn’t interrupt sleeping. The bath room is a wet room and though the shower worked well, water didn’t drain away so the floor got very wet.
After spending 1 night in room 305 we were asked to move to 306 to make way for a disabled guest. 306 was smaller again with two single beds, the road noise seemed louder, but again didn’t impact sleeping too much. Again the we didn’t try to open the window. The shower tray seemed to be fitted incorrectly and without a door so again the bathroom floor was covered with water every time we took a shower.
Breakfast was basic self service, bread, fruit, yoghurt, croissants and cakes. Cakes that were less popular were there the next day and the next…
The rooftop terrace is accessible (though the one lift can be slow) at all times, but the rooftop bar wasn’t open every evening. Fridge’s in all rooms failed to keep things cool.
Location for amenities is good the historical centre, the train station and at least one metro station are within a 15-20 minute walk.
Staff at the reception were friendly and helpful.
It’s a fair base from which to explore Naples, not an attraction in itself.

2026-07-14 • via Tripadvisor
T
Tudor • family_with_children • ro
9
2026-07-11 • via Nuitee
S
Silvia Sacco • solo_traveller • be
10
Pros:

Rapidité du check in
Personnel très sympathique et efficace

Cons:

Rien

2026-07-10 • via Nuitee
B
Balázs • couple • hu
10
2026-07-09 • via Nuitee
J
Janette • couple • gb
8
Staff very helpful
Pros:

It was basic

Cons:

Juice watery

2026-07-05 • via Nuitee
M
Maria Viktoria • family_with_children • se
7
2026-07-01 • via Nuitee
A
angela • solo_traveller • ro
10
Pros:

All

2026-07-01 • via Nuitee
A
Antonio • extended_group • it
9
2026-06-30 • via Nuitee
P
Pintilie • couple • ro
10
Foarte reusit!
Pros:

Foarte multumit!

2026-06-30 • via Nuitee
M
Maria João • extended_group • pt
4
agradável, pena os aspectos que funcionaram pior
Pros:

funcionários da recepção muito simpáticos. ar-condicionado. terraço agradável.

Cons:

wi-fi não disponível no meu quarto.
garrafas usadas no mini frigorifico (enchidas outra vez)
autocolismo não funcionava "como deve ser"

2026-06-30 • via Nuitee
M
Monika • couple • sk
7
2026-06-30 • via Nuitee
Веселка Дикова • solo_traveller • bg
9
Pros:

Терасата на 5 етаж - спокойствие и уют

Cons:

Ходенето до централните места -изглежда близко ,но си е уморително, ползвахме градски транспорт,който не винаги идва обаче, шумна локация откъм градски транспорт

2026-06-30 • via Nuitee
A
Alexander • couple • es
9
Pros:

Buen servicio y todos muy amables. La ubicación quizás no es la mejor, pero calidad precio , la limpieza y la habitación estaba más que a la
altura. Volvería !

2026-06-25 • via Nuitee