Comfort Inn & Suites Geneva- West Chicago

Hotels
•
Comfort
8.6 (418 reviews)
1555 East Fabyan Parkway , Geneva , us
+1 630-208-8811

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Hot tub not working
Inconsistent housekeeping
Temperature control issues

Categories

Cleanliness
8.24
General sentiment indicates clean but with some areas needing attention.
Service
9.21
Staff was very friendly and received positive mentions.
Location
9.25
Convenient location frequently praised in reviews.
Room Quality
8.7
Rooms were comfortable with minor issues noted.
Amenities
7.73
Hot tub not working during stay and some amenities have been criticized.
Value for Money
8.19
Value perceptions vary, but some felt it could be better.
Food and Beverage
8.74
Breakfast was decent, though not consistently stellar.
Overall Experience
8.71
Guests expressed satisfaction with their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location
Comfort Inn & Suites hotel is strategically situated near downtown Geneva, offering easy access to a variety of attractions including shopping districts and entertainment venues.

Relaxing Amenities
Guests can unwind in the indoor heated pool, hot tub, or on the outdoor patio. The fitness center and on-site guest laundry facilities provide added convenience during your stay.

Delicious Breakfast Options
Start your day right with a complimentary hot breakfast that includes a variety of options such as eggs, meat, yogurt, fresh fruit, and hot waffle flavors. The breakfast cafe with a fireplace adds a cozy touch to your morning routine.

Book your stay at Comfort Inn & Suites now to experience comfort and convenience at its best.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.6
Based on 418 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
C
Christina • couple • us
9
2026-08-20 • via Nuitee
W
Winter • solo_traveller • us
10
2026-08-12 • via Nuitee
C
Camilla • family_with_children • us
8
2026-08-10 • via Nuitee
J
Jamie • couple • us
6
Good
Pros:

Clean

Cons:

The beds were uncomfortable

2026-08-09 • via Nuitee
M
Michela • solo_traveller • it
5
Cons:

Hotel vecchio stile, piccolo, buio.
Colazione con posate di plastica. Pavimenti appiccicosi.
Camera con odore sgradevole.

2026-08-06 • via Nuitee
H
Hanny • couple • us
9
It worked for our trip but for the price we paid the room wasn’t properly clean
Pros:

Location

Cons:

Smoke smell in the room

2026-08-04 • via Nuitee
A
Anita • couple • us
10
2026-08-02 • via Nuitee
T
Tetsuya • couple • jp
8
2026-07-25 • via Nuitee
M
Maria • solo_traveller • gb
9
2026-07-25 • via Nuitee
C
Catherine • couple • us
3
We left after the first night to go to a different hotel.
Pros:

The front desk was friendly

Cons:

It was a very old, run down hotel. It felt dirty and smelled like cleaning solution and mold.

2026-07-14 • via Nuitee
M
Michelle • extended_group • us
7
Very conveniently located, good price, welcoming and cheerful staff
Pros:

The staff was very friendly, welcoming, kind, and helpful.

Cons:

The sleeper sofa mattress was flat. It was basically springs covered in fabric with absolutely no padding. Fortunately, the staff was able to provide 3 large quilts to pad the bed for my daughter.

2026-07-13 • via Nuitee
B
B • extended_group • fr
5
I don't know why I stayed here
Pros:

le départ

Cons:

petit déjeuner médiocre; location out in the middle of nowhere

2026-07-11 • via Nuitee
S
Sarah • family_with_children • us
2
Cons:

Blood on the ceiling of my aunt’s room, buggers on the walls! Filthy!

2026-07-11 • via Nuitee
J
Joe • couple • us
9
2026-06-28 • via Nuitee
J
June • solo_traveller • us
10
Great place to stay. Friendly staff.
Pros:

Very nice and friendly staff. Very comfortable bed and room was extremely clean. Pretty good breakfast with a very festive atmosphere in the dining area(ready for the upcoming 4th of July Holiday)

2026-06-25 • via Nuitee
L
Linda • solo_traveller • us
6
Pros:

The pool and hot tub were clean and nice

Cons:

The breakfast was horrible! Eggs runny coffee machine didnt work and not many choices at the breakfast

2026-06-07 • via Nuitee
R
Rachel • family_with_children • us
8
2026-06-06 • via Nuitee
B
Breen • family_with_children • us
10
Pros:

The Property was very clean and in a nice area. Housekeeping did an excellent job every day and the staff was very helpful and friendly:-)

2026-06-06 • via Nuitee
C
Chris • couple • us
9
2026-06-06 • via Nuitee
K
Kim • couple • us
10
2026-06-04 • via Nuitee