Shangri-La Country Hotel & Spa

Hotels
8.2 (1766 reviews)
Eersbewoon Road , Modimolle , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Decent breakfast
Cons:
Cleanliness issues
Maintenance problems
Food quality inconsistencies

Categories

Cleanliness
6.76
There were cleanliness issues noted, including the room not being clean and spiders and ants present.
Service
9.23
Staff were consistently noted to be friendly and accommodating.
Location
9.27
The location is praised for its beautiful natural setting close to town.
Room Quality
7.22
Some reviews pointed out issues with room facilities, including air conditioning and basic amenities.
Amenities
8.25
Amenities such as the swimming pool and breakfast were generally appreciated, though some maintenance issues were noted.
Value for Money
8.71
Overall value seems decent based on positive reviews about service and amenities.
Food and Beverage
7.76
Food quality received mixed feedback, with some enjoying breakfast while others found issues.
Overall Experience
8.43
Overall experiences vary, with many positive aspects tempered by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:00

Property Description

Luxurious Accommodation with Spectacular Views
The Shangri-La Country Hotel & Spa provides a serene escape with breathtaking views of the Nile Valley and the Waterberg mountain range. The rooms are equipped with modern amenities including Smart TVs with Netflix and ShowMax, ensuring a comfortable stay for all guests.

Exquisite Dining and Relaxation Options
Indulge in a culinary journey at the hotel's restaurant offering exclusive dishes made with fresh ingredients. After a delicious meal, unwind at Barry's Bar or enjoy a light lunch on the open-air Chimes Square patio. The outdoor pool, gardens, and spa treatments provide the perfect setting for relaxation.

Charming Facilities and Convenient Location
From the romantic chapel to the tennis court and free WiFi, the Shangri-La offers a range of facilities for guests to enjoy. Conveniently located near Modimolle and Bela Bela, this hidden gem is the perfect destination for a tranquil getaway. Book now to experience luxury and tranquility at Shangri-La Country Hotel & Spa.

Important information:

Please note that full payment is charged on bookings of 1 night.

Please note, Shangri-La Country Hotel & Spa does not offer self-catering facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1766 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.43
W
Wendy couple za
8
2026-05-09 via Nuitee
L
Lizette couple za
4
I will not recommend them
Pros:

The room was clean.

Cons:

There was no coffee, sugar at the coffee station as indicated there would be
The property is poorly maintained

2026-05-07 via Nuitee
L
Labuschagne couple za
1
2026-05-07 via Nuitee
A
Aluwani solo_traveller za
6
Cons:

The road going inside is bad not suitable for small cars

2026-05-06 via Nuitee
R
Rutger couple za
4
Disappointing
Pros:

Breakfast was great with friendly service

Cons:

Left a single towel in the room for two guests
Doors in the room would not close so kept closed with random towels stuffed into the openings
Basically non-existent water pressure in the shower
Leaking toilet inlet
Property basically inaccessible without an offroad vehicle due to the poor condition of the road

2026-05-06 via Nuitee
C
Chabbie solo_traveller za
7
2026-05-06 via Nuitee
T
Tshego solo_traveller za
3
Yikes 👎🏾
Pros:

I liked the surroundings

Cons:

I checked out with 5 days to spare. I tried to power through because I had paid in advance, but just couldn’t do the whole stay.

Cleanliness was a big issue. I never felt like I was in a clean space. Dirty dirty walls.

The food wasn’t good. Definitely overpriced for how basic it was. When I say I cook better at home it’s no word of a lie. (Room service) lasagne with no bechamel, a glob of melted cheese covering it, and dry mince? Over R150 bro. Wimpy was better.

I found myself sleeping on top of the duvet covered in a blanket from home, head-to-toe. There were unidentifiable stains. Even after the “cleaning” staff came in.

This is a 4 Star hotel on their website by the way... they’re lying, your honour. This just wasn’t a 4 star experience in any way.

Very disappointing but at least now I know where not to go.

2026-05-06 via Nuitee
K
Kagiso solo_traveller za
8
Pros:

The staff where amazing.,the restaurant and bar was good, there's a special lady that made my birthday fantastic. She was amazing ,she set up our table and took us pictures..,I would come back just for her service

Cons:

The tables and dining not clean for breakfast, the cutlery dusty ,the food was cold .the rooms are too dark

2026-05-05 via Nuitee
T
Thabiso Makhetha solo_traveller za
7
Beautiful place
Pros:

The staff was friendly and helpful at all times.

Cons:

Swimming pool was full of leaves and green stuff at the bottom. No place to put towels, soap and walls aren't sound proof.

2026-05-05 via Nuitee
L
Lungani couple za
8
Pros:

Our room was perfectly located. Close to both the kitchen/pool area and the parking, which made everything super convenient. No unexpected “visitors” (reptiles included 😄), the lighting was great, and overall everything was 100%.

Breakfast? Absolutely amazing 10/10.
Dinner was just as impressive at 9/10.

A special shoutout to Andrew, our waiter for the weekend, his service was exceptional. The chef and kitchen staff were also incredibly friendly and made sure we were well looked after throughout our stay.

Cons:

While most of our stay was fantastic, one downside was the noise level in the restaurant on Saturday evening. Unfortunately, it wasn’t well managed and ended up feeling more like a nightclub than a fine dining experience, which took away from the overall atmosphere.

2026-05-04 via Nuitee
E
eagles solo_traveller za
8
Pros:

Great staff. We'll priced. Great escape from Joburg

Cons:

Road into facility not graded.

2026-05-04 via Nuitee
L
Lee couple za
6
2026-05-03 via Nuitee
N
Nonky solo_traveller za
9
Pros:

The cleanliness of the accommodation and the fresh air from the wild trees

Cons:

The fact that self catering is not there

2026-05-03 via Nuitee
S
Seipati solo_traveller za
8
Pros:

The place is gorgeous. Beautiful landscapes.

Cons:

The beds were a bit too hard. Left with a sore back. The spa was out of order and they said they only had one therapist on site, which meant we couldn't get a session as they could only do one person at a time.

2026-05-03 via Nuitee
M
Molebatsi couple za
7
2026-05-03 via Nuitee
L
Lunga couple za
10
Little Paradise away from home.
Pros:

As always, the breakfast is best. The buffet option always allows for variety and one to pick and choose.

The room was okay and met our expectations. We really felt welcome. The staff is always so friendly and ready to assist where needed.

Cons:

N/A

2026-05-01 via Nuitee
N
Nika solo_traveller za
10
2026-04-30 via Nuitee
J
Joseph Lucky extended_group za
10
Work trip
Pros:

The staff, especially the host that checked us in
The complimentary room upgrade

Cons:

Nothing

2026-04-29 via Nuitee
G
Galane solo_traveller za
10
Pros:

Staff,nature and the food all were excellent.

Cons:

The gravel road to the premises and it was raining it was so bad.too much moisture in the rooms especially the rondavels

2026-04-28 via Nuitee
P
Punekar extended_group za
7
we found scorpions in bathroom
Pros:

Location

Cons:

Disappointing experience.
The food quality and taste were poor, it simply wasn't to our liking.
More importantly, we found scorpions on the premises.
A young child in our group was bitten and we had to rush them to Bela-Bela hospital for emergency treatment. A major safety concern for families

2026-04-28 via Nuitee