Quality Inn & Suites Santa Rosa South

Hotels
Quality Inn
7.2 (858 reviews)
3000 Santa Rosa Avenue , Santa Rosa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
High price compared to quality
Poor food quality

Categories

Cleanliness
6.6
Most reviews mention cleanliness issues, including stains in mattresses and dirty floors.
Service
8.56
Mixed feedback on service, but some reviews highlight friendly staff.
Location
7.61
Reviews mention good location with convenience to nearby attractions.
Room Quality
7.06
Rooms were generally comfortable, but there were complaints about some amenities.
Amenities
7.59
Some amenities like breakfast and coffee machines were appreciated, though others were lacking.
Value for Money
6.55
Concerns about pricing and feeling scammed impacted perceived value.
Food and Beverage
6.6
Breakfast quality did not meet expectations, with comments on old food.
Overall Experience
7.07
Overall mixed experience, with some guests expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:50

Property Description

Luxurious Accommodations

Experience comfort and style at the Quality Inn & Suites hotel in the heart of wine country. Our tastefully decorated rooms offer all the amenities you need for a relaxing stay, from hair dryers to coffee makers.

Exceptional Amenities

Enjoy a range of complimentary amenities, including free high-speed Internet, deluxe continental breakfast, and access to our exercise room. Business travelers will appreciate our business center and afternoon tea service.

Convenient Location

With easy access to local wineries, universities, shopping centers, and attractions like the Charles M. Schulz Museum, our pet-friendly hotel is the perfect choice for both leisure and business travelers.

Book your stay with us today and indulge in the ultimate wine country experience at Quality Inn & Suites.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 858 reviews
Cleanliness: 6.6
Service: 8.56
Location: 7.61
Room Quality: 7.06
Amenities: 7.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 7.07
J
Jorge couple us
10
2026-04-11 via Nuitee
S
Sautu solo_traveller us
2
Pros:

Location

Cons:

First room we checked into was dirty from previous guests,second room door couldn't open,MG!!!Had to ran up and down the stairs with my suitcases and stuff.

2026-04-10 via Nuitee
J
Juan Gabriel extended_group mx
9
2026-04-08 via Nuitee
F
Fernando couple us
10
2026-04-07 via Nuitee
A
Alexander solo_traveller us
5
Eh
Pros:

The room was really cool. Good price. Cool lights.

Cons:

My window was right next to a construction site and they were jack hammering concrete all day. My tv only worked with a special remote they wouldn’t let me hold on to, so 90% of the time in room I couldn’t watch tv. Also the parking lot was sketchy and I gave my car about a fifty fifty chance of still being there in the morning (it was).

2026-04-07 via Nuitee
J
Jorge solo_traveller us
10
Pros:

Súper limpio

Cons:

Desayuno

2026-04-04 via Nuitee
J
john solo_traveller us
3
2026-04-03 via Nuitee
A
Alina couple us
10
Pros:

Все было отлично! Приветливый персонал, вкусный завтрак и очень красивый номер, с новой мебелью и хорошим ремонтом.

Cons:

Единственный минус был в том, что на постели нашли несколько волос

2026-04-01 via Nuitee
S
Steven solo_traveller us
1
Pros:

The lobby coffee was good and the location was reasonable.

Cons:

The staff did not seem like they wanted to be there. Facility dirty and dog eared. Many room doors broken, mine was very loose and worn. Walls paper thin, doors slamming well into the night. Breakfast was minimal and very low quality and every day they ran out of most of everything unless you got there at 6am when it opened. Toilet seat loose and wonky. Frame on window bent - completed the overall trashy look. All the room lights are that ultra cheap cold white led no warmth and certainly not inviting. I guess they did that on purpose so you won't want to have them on. Ugly experience, I left early and did not complete my stay.

2026-03-31 via Nuitee
R
Rawand couple us
10
2026-03-31 via Nuitee
J
Jose couple us
10
Excellent stay loved the breakfast and coffee all day
Pros:

Excellent staff

Cons:

The location

2026-03-31 via Nuitee
Y
Yalia couple us
10
2026-03-30 via Nuitee
O
Olivarez couple us
3
2026-03-30 via Nuitee
W
William solo_traveller us
9
2026-03-26 via Nuitee
J
Jonatha couple us
7
2026-03-25 via Nuitee
M
Mereseini extended_group us
10
2026-03-22 via Nuitee
S
S couple us
6
2026-03-22 via Nuitee
J
JAIME couple us
10
We loved it!
Pros:

Great place

2026-03-22 via Nuitee
P
Proctor solo_traveller us
10
2026-03-20 via Nuitee
J
Jocelyne couple us
2
2026-03-19 via Nuitee