Quality Inn and Suites Middletown-Franklin

Hotels
•
OYO Rooms
6475 Culbertson Road , Franklin , US

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Free
Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
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Review Highlights

Pros:
Friendly, helpful staff
Good location with many dining/shopping options
Comfortable beds reported by several guests
Good price/value for money
Pet friendly / nice walking area for pets
Some rooms reported as clean and well-maintained
Cons:
Strong musty and smoke odors in lobby and rooms
Significant cleanliness issues (stains, water damage, lack of soap)
Outdoor pool closed/abandoned
No elevator in two-story property
Mediocre or cold breakfast
Internet/service outages reported
Noise/early-morning construction
Overbooking/incorrect bed size (no king despite paid)

Categories

Cleanliness
4.5
Multiple reviews report strong musty and smoke odors, visible stains (reported blood on wall/curtain), dirty furniture and evidence of water damage; frequent comments about lack of basic supplies (no soap) and needing to ask for towels/toilet paper.
Service
9.5
Several reviewers explicitly call staff friendly, helpful and accommodating (carried suitcases upstairs, attentive), which supports a notably positive service score despite property issues.
Location
9
Many guests note plentiful food and shopping nearby and describe the area as safe and walkable; some mention it is hard to find or had early-morning construction noise but overall location is a clear positive.
Room Quality
6
Mixed reports: some comfortable beds and clean rooms, but multiple accounts of strong odors (smoke/musty), overbooking/bed-size issues, visible water damage and occasional poor furnishings reduce this score.
Amenities
4
Amenities are disappointing in several reviews: outdoor pool closed/abandoned, no elevator in a two-story building, internet/service outages reported, lack of toiletries and limited on-site amenities.
Value for Money
9
Several guests highlight good price and that the room was a good deal for the rate (explicit 'price was great' comments), and free breakfast adds perceived value despite quality issues.
Food and Beverage
6
Breakfast is frequently described as mediocre – cold items and mostly scrambled eggs – though some guests enjoyed the breakfast and found it acceptable as a free option.
Overall Experience
8
Overall impressions are mixed: strong negatives around cleanliness and some amenity failures, but consistently positive remarks about staff, location and value lead to an above-average overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Accommodations
Indulge in our upscale 4-star hotel offering comfortable rooms and top-notch amenities for a rejuvenating stay.

Exceptional Service
Experience impeccable service with our 24-hour front desk and dedicated staff catering to all your needs.

Convenient Location
Located just a short distance from popular attractions like Cincinnati Zoo and Kings Island, our hotel is the perfect choice for leisure travelers.

Book your stay at Quality Inn and Suites Middletown-Franklin for an unforgettable experience!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
A damage deposit of USD 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$15 per person per night when using an available cot.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location