Quality Inn & Suites Middletown - Franklin

Hotels
Choice Hotels International
7.6 (168 reviews)
6475 Culbertson Road, Franklin, Ohio, 45005 , Franklin , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options nearby
Affordable pricing
Cons:
Musty smell in rooms
Cleanliness issues
Closed pool

Categories

Cleanliness
5.56
Multiple reviews mentioned bad odors and cleanliness issues.
Service
9.03
Staff were noted to be friendly and accommodating.
Location
8.57
Good options for food and shopping nearby.
Room Quality
7.02
Rooms had mixed reviews with mentions of odor and issues with bedding.
Amenities
6.55
Pool closed and limited amenities reported.
Value for Money
8.51
Reviews indicated good pricing relative to room quality.
Food and Beverage
8.06
Breakfast was served but described as mediocre.
Overall Experience
7.53
An average experience with several complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Experience comfort and convenience at Quality Inn & Suites Middletown - Franklin, the perfect base for your stay in Franklin!

Recreational Opportunities
Enhance your stay with our 24-hour fitness center, perfect for maintaining your workout routine. Relax in our common area equipped with a television and enjoy the leisure activities nearby.

Comfortable Accommodations
Our 85 guestrooms feature premium bedding, down comforters, and modern amenities including refrigerators, microwaves, and 32-inch LCD televisions, ensuring a restful night's sleep and entertainment at your fingertips.

Convenient Amenities
Start your day right with our complimentary full breakfast served daily, and take advantage of our 24-hour business center and front desk services. Enjoy free self-parking, complimentary Wi-Fi, and daily newspapers, making your stay effortlessly enjoyable.

Book your stay today and enjoy the blend of comfort and convenience at Quality Inn & Suites Middletown - Franklin!

Important information:

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 168 reviews
Cleanliness: 5.56
Service: 9.03
Location: 8.57
Room Quality: 7.02
Amenities: 6.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 7.53
R
Ronald family
6
Pros:

Internet service not working and I had work that I needed to complete

2025-10-11 via Nuitee
D
Donald
10
Pros:

Lots of food choices near by

2025-10-06 via Nuitee
A
Amy family
10
Pros:

Room smelled musty, stale!

2025-09-26 via Nuitee
K
Kenneth friends
10
Pros:

Great service love the quality!!!

2025-09-16 via Nuitee
F
Frank
8
No king size beds? :(
Pros:

The hotel was good and the place was clean but I was very disappointed when I specifically reserved and paid for a king size bed but was given 2 queen size beds. I was told they over booked. Ok, find but I ordered a paid extra for a king! Nonetheless, the queen bed was fine. The hot breakfast was generally scrambled eggs. The rest of the breakfast was cold but still...free breakfast is ok.

2025-09-14 via Nuitee
R
Roshan
4
Pros:

The smell in the hotel was not fresh there was old blood on the wall and curtain. The chair in the hallway looked like the found it in the garbage the chair in the room was also disgusting. The staff were friendly. There was no soap. You had to ask for clean towels and toilet paper. Won’t go back.

2025-09-07 via Nuitee
S
Sandrine
10
Pros:

Excellent stay! Will come back

2025-09-05 via Nuitee
L
Linda
8
Pros:

No personal care items in the room

2025-08-24 via Nuitee
R
Robert family
4
Pros:

Well there are plenty off food options and shopping around the area. Hotel was dirty, outdoor pool closed. Would I stay here again, no.

2025-08-22 via Nuitee
B
Brandon
10
Pros:

Bed was comfort and a great stay

2025-08-17 via Nuitee
B
Bronson family
10
Pros:

Everything was great
Didn't like having to walk from one end of the hotel to the other to get ice
Only complaint

2025-08-17 via Nuitee
R
Roshan
6
Pros:

N/A

2025-08-10 via Nuitee
J
john partner
10
Pros:

Great overnight stay, clean comfortable room and the breakfast was a great way to start our day.
Highly recommended.
Thanks!

2025-08-06 via Nuitee
J
Justin
6
Good room for the price BUT...
Pros:

The price was great for the amazing room . However 2 main things the musty,mildewy,wet smell was strong in room and was very distracting. And the area is having work done but at 545a contractors crunk either a concrete mixer or generator right outside my window i mean within 15ft. And i woken instantly. I get construction your at it early but this was a little excessive and uncalled for.
Breakfast was less than mediocre.

2025-08-06 via Nuitee
P
Pamela family
8
Pros:

Pet friendly and had a nice area to walk your pet. Rooms were nice and clean, staff was very helpful. Area was safe and plenty of eating establishments available within walking distance.

2025-08-05 via Nuitee
C
Charlyn family
6
Pros:

Strong odor from smoke . There have room for smoking and non smoking

2025-08-01 via Nuitee
G
Gary
10
Pros:

It was difficult to find. It was 2 stories, no elevator. The staff were very accommodating and willing to carry suitcases upstairs.

2025-07-29 via Nuitee
A
Andrew
8
Pros:

Nice hotel hard to find.
Pool closed and looks like for some time
Property is non smoking but has a scent of marijuana.
No elevator.

2025-07-27 via Nuitee
R
Richard partner
8
Pros:

Looks like they had a pool but emptied it and abandon it! That’s too bad

2025-07-27 via Nuitee
T
Ty family
4
Pros:

Terrible smell as soon as you walk into the lobby. Then our room was nauseating. I'm not sure which was more overpowering, the smoke smell or the musty smell. This was a non-smoking room but it was obvious someone had recently smoked. Worst hotel experience in a very long time for me.

2025-07-21 via Nuitee