Quality Inn and Suites Middletown-Franklin

Internet service not working and I had work that I needed to complete

Lots of food choices near by

Room smelled musty, stale!

Great service love the quality!!!

The hotel was good and the place was clean but I was very disappointed when I specifically reserved and paid for a king size bed but was given 2 queen size beds. I was told they over booked. Ok, find but I ordered a paid extra for a king! Nonetheless, the queen bed was fine. The hot breakfast was generally scrambled eggs. The rest of the breakfast was cold but still...free breakfast is ok.

The smell in the hotel was not fresh there was old blood on the wall and curtain. The chair in the hallway looked like the found it in the garbage the chair in the room was also disgusting. The staff were friendly. There was no soap. You had to ask for clean towels and toilet paper. Won’t go back.

Excellent stay! Will come back

No personal care items in the room

Well there are plenty off food options and shopping around the area. Hotel was dirty, outdoor pool closed. Would I stay here again, no.

Bed was comfort and a great stay

Everything was great
Didn't like having to walk from one end of the hotel to the other to get ice
Only complaint

N/A

Great overnight stay, clean comfortable room and the breakfast was a great way to start our day.
Highly recommended.
Thanks!

The price was great for the amazing room . However 2 main things the musty,mildewy,wet smell was strong in room and was very distracting. And the area is having work done but at 545a contractors crunk either a concrete mixer or generator right outside my window i mean within 15ft. And i woken instantly. I get construction your at it early but this was a little excessive and uncalled for.
Breakfast was less than mediocre.

Pet friendly and had a nice area to walk your pet. Rooms were nice and clean, staff was very helpful. Area was safe and plenty of eating establishments available within walking distance.

Strong odor from smoke . There have room for smoking and non smoking

It was difficult to find. It was 2 stories, no elevator. The staff were very accommodating and willing to carry suitcases upstairs.

Nice hotel hard to find.
Pool closed and looks like for some time
Property is non smoking but has a scent of marijuana.
No elevator.

Looks like they had a pool but emptied it and abandon it! That’s too bad

Terrible smell as soon as you walk into the lobby. Then our room was nauseating. I'm not sure which was more overpowering, the smoke smell or the musty smell. This was a non-smoking room but it was obvious someone had recently smoked. Worst hotel experience in a very long time for me.