Country Inn & Suites by Radisson, Humble IAH East

Did not get the room I booked

Pool closed.

Nothing

Pool had random items on the bottom with no heat & no poop towels in stand; pool room was cold with broken window covered up by cardboard; altercation at 1am our front of hotel with screaming that lasted 40 minutes and no law enforcement intervention; large stains on carpet; pull out couches had no pillows or bedding as they ran out and none already in rooms when booking was for 3 people (king suite + pull out sofa); pull out sofa mattresses are cardboard flat and falling through springs.

Everything

The sheets had a tear in them. The comforter also was very distressed. (Rip in it too) and the flat sheet was on top of the comforter.The shower head was nasty. The furniture was outdated. Also not enough outlets. No safe. No closet. Only one washcloth for 2 people.

The location is poor because it's in an area far from basic services.

My golf partner and I flew into Houston early Saturday and played golf as I knew we couldn't check in that early. At 245p while still on the course the manager at Country Inn called and said he didn't have the room I had reserved, weeks before, a One bedroom suite with two Queen beds. He said he had a King.
I told him that wouldn't work and we'd be there in an hour to sort it out. At the front desk, the manager wasn't around, a young man said he had the room with two queen beds. We checked in. It wasn't the suite, but tired from travel and golf, I didn't go down and moan. The room however was sub par except for the beds. The carpet was worn through, the only chair was severely stained, the television was manufactured in November 2012, the toilet seat had to be tightened down (by me, by hand), the flush lever was loose and the coating was worn down to metal, there was no working bathroom fan and the interior side of the bathroom door was peeling from moisture. The room was clean and we were too tired to fuss. The room was also next to the roof access door and early Monday morning a crew went to work up there and left a mess in the corridor, which was still there when we checked out on Tuesday.
It wasn't a great or even good stay but it was adequate. Breakfast was average. We won't stay there again.

Having a later checkout time available. More selections in the hotel store for purchase. Both room keys became inoperable during my stay, which was annoying.

To start i was moved three times with thin three hours of my stay! Fire alarm was going off and smelled like fire, old electrical lines, and cords, the front office lady had no knowledge of the alarm going off due to it not showing, hints there system is extremely old and if a fire would of ruptured, no one would of known till it was too late, the second room we were moved to smelled like mildew, and ac was adjusted but it stayed 80 degrees in our room the entire 2 and half hours we were there, we had plans and dealing with a constant issues, and a hot room was not in the plan, right before leaving we were moved again. Where we were meet with the smell of weed, old carpet, stained sheets, stained pillows, torn furniture, everything was old and had a horrid smell, BLACK MOLD IN ALL THE VENTS, growing on the wall in every room. The best morning we took pictures of everything, and continued to check out and end our stay with the front office man refusing a refund, the worst ever hotel i’ve ever stayed in.

The first room starting leaking water from the smoke detector
The second room had dirty shirts and mold in the bathroom
Both rooms and hallways smelled - not with a pleasant smell, it was overwhelming

There was nothing not to like