Hawthorn Suites Irving DFW South

Hotels
•
Hawthorn Suites
8.4 (126 reviews)
2323 Imperial Drive , Irving , US
+1 972-257-5400

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful, friendly staff
Airport transport/shuttle available
Comfortable, spacious rooms and good showers
Quiet from highway/noise reduced
Convenient location near the airport
Cohesive housekeeping
Breakfast provided
Cons:
Poor bathroom drainage (sloping sink) and maintenance issues
Musty smell / damp carpet; towel under door reported
Old vending machines (coins only) and limited nearby food/shopping
Breakfast high in sugar (continental)
Noisy air conditioning (reported)
Language barrier with strong staff accent for some guests

Categories

Cleanliness
7.2
Mixed comments: some guests noted clean rooms and beds, but multiple reviews mentioned damp/musty carpet, a towel stuffed under the door and a sink that pooled water—overall cleanliness is below the property's average.
Service
9.6
Consistently positive: staff described as friendly, helpful and attentive; housekeeping noted as cohesive and there is airport transport/service. One comment about difficulty understanding a strong accent is the only minor issue.
Location
9.4
Generally praised: close to the airport with transport options and several guests cited very good location; one guest noted limited nearby food/shopping options.
Room Quality
9.4
Rooms frequently described as spacious, comfortable with good beds and strong shower pressure; some maintenance issues (sloping sink, damp carpet in one report) temper the otherwise strong room quality.
Amenities
7.4
Mixed to below-average: airport transport is a plus, but breakfast described as a sugary continental offering, vending machines are old/coins-only and A/C noise was reported.
Value for Money
8.4
Standard quality for this hotel tier (not specifically discussed in reviews).
Food and Beverage
7.4
Breakfast is available but characterized as a sugary continental option; guests also noted limited nearby food options and outdated vending machines.
Overall Experience
8.4
Overall positive impression: many would stay again due to location, service and comfortable rooms, though cleanliness and some amenities/maintenance issues were notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location and Shuttle Service
Located off Highway 183, our hotel offers a free shuttle to Dallas/Fort Worth International Airport, just 10 minutes away.

Comfortable Suites with Kitchenette
Enjoy a cozy stay in our suites equipped with a kitchenette, free Wi-Fi, and a flat-screen TV with high-definition channels.

Great Amenities for Your Stay
Take advantage of our fitness center, complimentary hot breakfast buffet, and convenient on-site launderette during your visit.

Book now for a convenient and comfortable stay at Hawthorn Suites Irving DFW South.

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: The airport shuttle service is available daily from 6 am to 12 am.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.4
Based on 126 reviews
Cleanliness: 7.2
Service: 9.6
Location: 9.4
Room Quality: 9.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.4
R
Richard • solo_traveller • au
7
Pros:

I unfortunately found out that my booking with another hotel had been cancelled by them upon landing at the airport so was grateful that there was a vacancy here at the last minute. The breakfast as I saw on internet writeups was continental. As per a lot of North America, it was high in sugar content. The room I was given was spacious. The. Housekeeping team seemed a cohesive group.
It’s close but not extremely so to the airport. Public transport is possible though it still involves an element of walking.

Cons:

I reported that the sink in my bathroom was sloping down towards the user such that the water pooled and didn’t drain properly. I anticipate some moderate handy work to be undertaken to rectify this.

2026-10-29 • via Nuitee
P
Patricia • solo_traveller • us
10
Will definitely stay again.
Pros:

Sat far enough back you could not hear highway noise

2026-08-27 • via Nuitee
B
Baudis • extended_group • us
9
Very good!!!!
Pros:

Habitaciones cómodas , limpias y muy buena ubicación

2026-08-16 • via Nuitee
M
Maria • couple • us
10
Me encanto
Pros:

Muy buen servicio y atencion

2026-06-22 • via Nuitee
J
Jesus4ever316 • solo_traveller • us
9
2026-06-21 • via Nuitee
P
Paweł • solo_traveller • pl
9
Pros:

Miły i pomocny personel. Transport na lotnisko.

Cons:

Głośna klimatyzacja ale to chyba nic nowego w hotelach w USA

2026-06-16 • via Nuitee
B
Bianka • solo_traveller • de
8
Pros:

Die Einrichtung war sehr komfortabel

Cons:

Gibt nichts

2026-05-30 • via Nuitee
C
Cecelia • solo_traveller • us
4
I wouldn’t stay here again if I had other options. The owner could put some effort into updating it and have a nice plac
Pros:

The shower and water pressure was wonderful! The bed was clean and comfortable.

Cons:

Nothing was close by to buy food or water. The vending machines were old and outdated, coins only. The place smelled of foreign foods and a room had a towel stuffed under the door from the outside. The carpet was damp and the place was very musty.

2026-05-26 • via Nuitee
R
Raul • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Los encargados tienen un acento asiático muy marcado y cuesta trabajo entender su inglés hasta que se acostumbra uno.

2026-05-22 • via Nuitee
M
Minori • couple • us
10
2026-05-18 • via Nuitee
R
Rick • family_with_children • us
7
Inattentive staff, no protein at breakfast.. just starches.
2026-05-16 • via Nuitee
M
martinez • solo_traveller • us
3
2026-05-15 • via Nuitee
A
Angela • family_with_children • au
7
Pros:

Constable bed. And hot shower

Cons:

No bus service after 11pm. Had to add to the unplanned stay a taxi fare.

2026-01-29 • via Nuitee
A
Adrian • solo_traveller • gb
10
Pros:

Good location, very good service, cleanliness

2026-01-19 • via Nuitee
C
Claribel • solo_traveller • us
4
I expected luxury, large TV, comfortable bed and nice blankets. Soft towels. I was disappointed.
Pros:

It was at walking distance to the event I was going to attend.

Cons:

Outdated, more like convenience stay for long term. Smell of old oil coming from two doors down. They opened their door to vent their room. It was bad.

2025-12-19 • via Nuitee
D
Doris • couple • us
9
Good
Pros:

Convenient

Cons:

Incomplete breakfast , no eggs, meat

2025-12-11 • via Nuitee
J
Joe • couple • us
10
2025-12-08 • via Nuitee
R
Ralph • family_with_children • de
7
Für einen Kurztripp völlig in Ordnung. Bei einem längeren Aufenthalt das Frühstück zu überschaubar.
Pros:

Die Zimmer sind groß und sauber. Die Lage zum Flughafen ist ideal.

Cons:

Das Frühstück war sehr schlicht aber in Ordnung.

2025-11-13 • via Nuitee
R
Roman • family_with_children • us
7
Pros:

I liked the location of the place and that it wasn’t too busy and easy to get to our room

Cons:

I did not like the breakfast

2025-10-16 • via Nuitee
J
JoAnna
6
Pros:

I had a nice stay at this hotel. I was a bit disappointed because when I got out of the shower, a bug fell off the ceiling in the bathroom. Otherwise, this was a nice stay with good staff, and the rooms had everything you would need, including a stove.

2025-10-12 • via Nuitee