Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and modern rooms
Cons:
Tired room quality
Noisy environment
Booking process issues

Categories

Cleanliness
7.95
Room was clean and well decorated, but issues with the cleanliness in some reviews.
Service
8.45
Friendly staff, positive experiences highlighted, but some mentioned unprofessional check-in.
Location
8.45
Convenient location near the airport and city attractions.
Room Quality
7.75
Several mentions of tired or noisy rooms and cleanliness issues.
Amenities
8.45
Positive feedback on the amenities, though slight variations exist.
Value for Money
7.95
Considered overpriced by some due to breakfast exclusions.
Food and Beverage
8.45
Excellent food and beverage service noted in positive reviews.
Overall Experience
8.15
General satisfaction reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:37

Property Description

Prime Location near the Beach
Located in the vibrant heart of Port Elizabeth, just a short stroll from the beach, the Paxton Hotel offers the perfect blend of convenience and relaxation.

Comfortable Rooms with Stunning Views
With 80 spacious guest rooms, each featuring a balcony with breathtaking views of the harbour, the Paxton Hotel ensures a comfortable and scenic stay for all guests.

Convenient Amenities and Services
From in-room dining options and free wired internet access to a refreshing pool and a welcoming bar, the hotel provides everything you need for a seamless and enjoyable stay.

Experience the best of Port Elizabeth at the Paxton Hotel - book your stay now for an unforgettable getaway.

Important information:

Our EV Box charger for electric cars available
“Relax and recharge yourself AND your car at
the Paxton Hotel! While you rest and enjoy our
hospitality, your car can now be recharged at your leisure.” (Additional Charge)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLZ

Location

Guest Reviews

8.2
Based on 1823 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 7.75
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.15
S
Somikazi solo_traveller za
10
Pros:

Everything

Cons:

Nothing

2026-08-21 via Nuitee
M
Moss family_with_children za
9
We love staying at the paxton
Pros:

Supper was delicious and the breakfast. Room was clean and comfortable! Staff was friendly and helpfull.

2026-08-17 via Nuitee
S
Simone solo_traveller za
10
2026-08-16 via Nuitee
S
Sibusiso family_with_children za
8
2026-08-16 via Nuitee
E
Eleonora family_with_children it
2
Cons:

Esperienza deludente, non all'altezza di un 4 stelle
Il personale si è dimostrato poco accogliente e poco disponibile: abbiamo chiesto qualche suggerimento per la cena, ma non siamo riusciti ad avere alcuna indicazione utile.
Anche sul fronte dell'igiene e del comfort ci sono alcune criticità. Nel corridoio delle camere c’era un forte odore di fritto che è penetrato fin dentro la nostra stanza. È un vero peccato perché la camera in sé era molto carina, ma la pulizia del bagno non era idonea agli standard di un hotel a 4 stelle.

2026-08-15 via Nuitee
L
Lwando solo_traveller za
9
Pros:

The room was clean and comfortable.

Cons:

It was very noisy. People made a lot of noise till after midnight.
Channels on TV very outdated. You should change to smart TVs.

2026-08-15 via Nuitee
M
Marc-Eric couple fr
9
2026-08-15 via Nuitee
K
Koliti solo_traveller za
10
2026-08-15 via Nuitee
F
Francesca couple it
9
Pros:

Ottima struttura soprattutto come base per l’aeroporto…solo 6 min in macchina. Stanza pulita

2026-08-14 via Nuitee
A
ashwini couple ae
10
2026-08-14 via Nuitee
V
Victor family_with_children za
9
Amazing
Pros:

The Staff Members and Their Manager are exceptional, amazing people and always willing to assist. The Best Staff I've Ever Seen In A Hotel, they are all well trained.

Cons:

That my booking package didn't cover the breakfast

2026-08-12 via Nuitee
F
Fred solo_traveller za
7
2026-08-11 via Nuitee
L
Leigh family_with_children gb
9
Great stay!
Pros:

Clean rooms with very comfortable beds

Cons:

Door didn’t lock when we left room. We had to wait 10 mins for room to lock.

2026-08-10 via Nuitee
A
Arthur solo_traveller za
9
2026-08-10 via Nuitee
M
Mulalo solo_traveller za
10
Pros:

the space cleaness

Cons:

nothing

2026-08-10 via Nuitee
M
Matteo family_with_children it
9
Comodo con tappa di transito
Pros:

Stanze ampie, comode e pulite, posizione molto vicina all’aeroporto di Port Elisabeth

Cons:

Le porte delle due stanze avevano problemi a chiudersi, bisognava insistere con il meccanismo di chiusura, quindi dovevamo prestare attenzione

2026-08-10 via Nuitee
S
Shahied solo_traveller za
7
Good
Pros:

Please add breakfast to bookings.com

Cons:

Keep ID documentation on file … no need to photocopy for each visit. I almost lost mine due to mix up at desk . Reception reminded me that my ID was still at reception.

2026-08-10 via Nuitee
J
Jan family_with_children nl
8
Prima verblijf en voor Port Elizabeth en prima keuze.
Pros:

Supervriendelijk personeel en goed ontbijt. Prima kamers, netjes en ruim!

Cons:

Badkamers wel erg gedateerd, kon onderhoudsbeurt gebruiken en douche was echt aan de lage kant. Moest met mijn 187 cm gebogen staan.

2026-08-08 via Nuitee
N
Nobom solo_traveller za
9
Pros:

The staff guyz

Cons:

Lack of water bottles for the guests

2026-08-07 via Nuitee
G
Gunhilde couple za
7
Staff at reception was not friendly!
2026-08-07 via Nuitee