Country Inn & Suites By Radisson, Charleston South, WV

Hotels
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Country Inn & Suites by Radisson Americas
7.8 (1533 reviews)
105 Alex Lane , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Complimentary breakfast
Cons:
Dirty rooms
Non-functioning amenities
High prices

Categories

Cleanliness
5.8
Multiple reviews mentioned dirty rooms and unsatisfactory cleanliness.
Service
8.8
Overall positive sentiment about the staff being friendly and helpful.
Location
8.8
Good location based on multiple reviews mentioning easy access to restaurants and freeway.
Room Quality
6.8
Comments about outdated furniture and cleanliness issues.
Amenities
7.8
Heated pool was mentioned, but it was not functioning; complimentary snacks were appreciated.
Value for Money
6.8
High price mentioned, not matching the quality of the hotel experience.
Food and Beverage
9.3
Breakfast was highlighted as a good quality experience.
Overall Experience
8.3
Mixed reviews, but general sentiment leans slightly positive despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Convenient Location:
The Country Inn & Suites Charleston-South is strategically positioned just off the West Virginia Turnpike, offering easy access to Charleston, the state's vibrant capital, and largest city, located a mere 5 miles away.

Comfortable Accommodations:
Each room at Country Inn & Suites Charleston-South is well-equipped with modern amenities including cable TV, complimentary Wi-Fi, a convenient work desk, microwave, and refrigerator, ensuring a comfortable stay for all guests.

Exceptional Services and Amenities:
Indulge in a delicious hot buffet breakfast each morning, take advantage of the fitness center and indoor pool, and benefit from services like laundry and dry cleaning. Explore nearby attractions such as the state capital building, Avampo Discovery Museum, and Kanawha State Forest.

Experience a delightful stay at Country Inn & Suites Charleston-South - book now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 1533 reviews
Cleanliness: 5.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 9.3
Overall Experience: 8.3
K
Kevin • extended_group • us
4
Disappointed
Pros:

Breakfast was good.

Cons:

Was giving a room that had a really strong rotten smell/ unable to stay in there. We were giving another room which was away from our party / different floor. The Road traffic was horrible to listen to all night

2026-04-04 • via Nuitee
C
chester • couple • us
8
2026-04-04 • via Nuitee
S
Sarah • family_with_children • us
6
The smoke smell ruined the good. I wouldn’t come back
Pros:

The breakfast was fantastic. The staff was friendly. The beds were ok

Cons:

The entire building reeked of cigarette smoke. And it’s right next to the freeway so was very loud and lots of lights coming through the windows.

2026-04-03 • via Nuitee
H
Heidi • couple • us
8
2026-04-03 • via Nuitee
O
Oxerstreet • family_with_children • us
6
2026-03-30 • via Nuitee
Z
zachary • family_with_children • us
7
Cons:

The pool was ice cold

2026-03-29 • via Nuitee
R
Ruth • extended_group • us
9
Great Amber is a sweet woman.helpful also
Pros:

It was good.i rested well. Prefer scrambled eggs .

Cons:

All good

2026-03-29 • via Nuitee
J
Jane • family_with_children • us
6
Pros:

Clean and comfortable.

Cons:

Both the sink and tub drained slow

2026-03-27 • via Nuitee
G
Gary • couple • us
7
2026-03-25 • via Nuitee
C
Crystal • couple • us
10
2026-03-24 • via Nuitee
B
Bonnie • couple • us
10
Excellent stay. We will come again.
Pros:

Matt, the check-in person was very nice, helpful and friendly.

2026-03-22 • via Nuitee
B
Brenda • family_with_children • us
1
Pros:

Convenient to where I was going

Cons:

The hotel was absolutely filthy. Our room spelled terrible and the bathroom was even worse. It smelled of old urine and visible with dirt. The pool area was disgusting. It had a rug that obviously had never been moved as it had mold growing under it and the floor was black. The carpets were gross as well. Same carpet I’m guessing since the day the hotel was built. Most disgusting place I’ve ever stayed

2026-03-22 • via Nuitee
B
Brandy • family_with_children • us
9
2026-03-21 • via Nuitee
A
Andrea • family_with_children • us
9
2026-03-20 • via Nuitee
A
Andrya • family_with_children • us
8
2026-03-20 • via Nuitee
S
Suzanna • couple • us
1
Don’t stay here.
Pros:

The staff was great. Very friendly and helpful

Cons:

It was awful. Filthy and dirty. Bathroom was disgusting. Wallpaper was falling off, tile was coming up, pop stains on the bathroom floor.

2026-03-19 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

I was ok as far as the location

Cons:

The noises it sounded like we were in the middle of the interstate and the noise inside the hotel were bad. It was like tractor trailer was coming through the hotel!!! We where in a end roomsnd our windows you could see the traffic and the bill broads almost reach out and touch it.

2026-03-19 • via Nuitee
K
Krista • family_with_children • us
1
Pros:

room was dirty, pool was down.

Cons:

the location, need lights outside in the parking lot.

2026-03-17 • via Nuitee
M
Morrigan • couple • us
10
My husband and I enjoyed our staycation. 4.5/5 ⭐️
Pros:

We loved the pool and we both indulged in the free coffee and cookies. It was a very pleasant stay!

Cons:

There was no mini fridge.

2026-03-17 • via Nuitee
R
Rebecca • couple • us
10
The rooms were clean and comfortable, the breakfast was great with differnt options for my picky eaters , the two front
Pros:

Conveniently located for restaurants, gas stations, Krogers , and only 10 minutes from where we needed to be had indoor heated pool , nice little outdoor area , maybe set a charcoal grill just inside the doors by the luggage carts for guests to use

2026-03-17 • via Nuitee