Country Inn & Suites By Radisson, Charleston South, WV

Hotels
•
Country Inn & Suites by Radisson Americas
7.8 (1709 reviews)
105 Alex Lane , Charleston , US
+1 304-925-4300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Complimentary breakfast
Cons:
Dirty rooms
Non-functioning amenities
High prices

Categories

Cleanliness
5.8
Multiple reviews mentioned dirty rooms and unsatisfactory cleanliness.
Service
8.8
Overall positive sentiment about the staff being friendly and helpful.
Location
8.8
Good location based on multiple reviews mentioning easy access to restaurants and freeway.
Room Quality
6.8
Comments about outdated furniture and cleanliness issues.
Amenities
7.8
Heated pool was mentioned, but it was not functioning; complimentary snacks were appreciated.
Value for Money
6.8
High price mentioned, not matching the quality of the hotel experience.
Food and Beverage
9.3
Breakfast was highlighted as a good quality experience.
Overall Experience
8.3
Mixed reviews, but general sentiment leans slightly positive despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Convenient Location:
The Country Inn & Suites Charleston-South is strategically positioned just off the West Virginia Turnpike, offering easy access to Charleston, the state's vibrant capital, and largest city, located a mere 5 miles away.

Comfortable Accommodations:
Each room at Country Inn & Suites Charleston-South is well-equipped with modern amenities including cable TV, complimentary Wi-Fi, a convenient work desk, microwave, and refrigerator, ensuring a comfortable stay for all guests.

Exceptional Services and Amenities:
Indulge in a delicious hot buffet breakfast each morning, take advantage of the fitness center and indoor pool, and benefit from services like laundry and dry cleaning. Explore nearby attractions such as the state capital building, Avampo Discovery Museum, and Kanawha State Forest.

Experience a delightful stay at Country Inn & Suites Charleston-South - book now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRW

Location

Guest Reviews

7.8
Based on 1709 reviews
Cleanliness: 5.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 9.3
Overall Experience: 8.3
B
Barry • solo_traveller • us
5
2026-10-28 • via Nuitee
L
Linda • family_with_children • us
7
2026-10-25 • via Nuitee
C
Chris • couple • us
9
Pros:

Staff was great. Great location

Cons:

Mattress could be more comfortable

2026-10-25 • via Nuitee
J
Jonathan • family_with_children • us
2
If you don't mind the possibility of getting high on second hand smoke, this might be the place 4 u!
Pros:

The staff were very understanding and helpful to remedy the situation regarding the quality of our room and work on refunding our reservation.

Cons:

Upon arrival to the hotel we were greeted with the smell of marijuana surrounding the entrace. Inside my wife noticed they had 3 different scented plugins going which were our second warning. The hallway and room both smelled of the same, and the bathroom (especially the toilet) were not cleaned.

2026-10-21 • via Nuitee
M
MaryAnne • couple • us
6
Smiling Friendly Front Desk Staff made it a nice stay
Pros:

It was clean and convenient. The front desk lady was very friendly and helpful, just what you want after a long day traveling!! Next to gas station for filling up before we drove off in the morning. There was green grass for the dogs and a good size parking lot. Pool looked very clean, though we did not swim. The breakfast was good with southern biscuits! The pet fee was very reasonable.

Cons:

It was an older property being refurbished by Radisson. The mattress was just “ok”. And why is there only one chair in a hotel room these days? Makes no sense.

2026-10-21 • via Nuitee
T
Teaira • family_with_children • us
1
Cons:

Bed bugs no TV and no covers for the pull out was supposed to get a refund but that has yet to happen

2026-10-21 • via Nuitee
R
Ruth • couple • us
7
2026-10-20 • via Nuitee
P
Paul • solo_traveller • us
8
Pros:

Made a special pot of decaf just for my wife!

2026-10-16 • via Nuitee
B
Blevins • family_with_children • us
3
Cons:

No television, did not empty trash or pick up dirty laundry

2026-10-16 • via Nuitee
J
Jan • solo_traveller • gb
4
Pros:

Nice staff, big room

Cons:

Very dated, the hallway carpet needs replacing, the wooden unit was in need of replacing in my room , the veneer had come away it looked old and tired , the room was extremely noisy from the road , extremely disappointed

2026-10-15 • via Nuitee
J
Jack • couple • us
7
2026-10-14 • via Nuitee
R
Roncheski • couple • us
10
2026-10-13 • via Nuitee
H
Haley • solo_traveller • us
8
Okay but not worth the price
Pros:

It was well maintained and staff was friendly

Cons:

Only two towels in the bathroom, toilet lid didn't fit the commode, shower was dirty and had very low water pressure.

Breakfast items were cold. Even the "hot" water for oatmeal wasn't hot enough to make the oatmeal soft.

For $141(+) I am not real happy honestly. The towel thing was very upsetting as we had four in our room needing showers and swimming...just very upsetting.

I didn't request additional towels as we were exhausted from travel and two of us opted to shower the following evening at our next hotel

2026-10-11 • via Nuitee
W
Warrener • couple • us
8
Cons:

No hot tub

2026-10-10 • via Nuitee
T
Tim • couple • us
3
Overall not happy couldn’t wait to leave floor was dirty and slippery stains on ceiling
Pros:

Price

Cons:

Had bad smell in room
Two different bug encounters in my room
Holes in curtains something on curtain dirty
Hole in sheet on one of the beds

2026-09-19 • via Nuitee
T
Terina • solo_traveller • us
8
Overall satisfied. Good value for the room rate!
Pros:

Overall satisfied with my room and stay.
My room was missing bath towels. I didn't notice until I went to shower. The front desk attendant was less than apologetic! This was a bit frustrating but everything else was good.
The breakfast attendant made up for it with a Good Morning greeting and freshly prepared food. He was continually cleaning and checking dinning area. He definitely takes pride in his job. I was impressed! I left him a tip! Keep up the good work Sir!
I would definitely stay again if I was in the area.

Cons:

Bath towels in my bathroom. Apparently it was accidentally forgotten as all other hand towels and wash cloths were stocked.😒

2026-09-19 • via Nuitee
C
Chippent • solo_traveller • us
7
Pros:

We loved the staff especially the lady we checked in with around 3 on 9-17-26 she was extremely helpful made sure we knew all we needed to know and made sure we had all we needed.

Cons:

The pool was extremely cold.

2026-09-18 • via Nuitee
E
Ed • couple • us
4
2026-09-17 • via Nuitee
S
Shane • couple • us
10
Cozy, quiet little getaway
Pros:

The room was so spacious, it was quiet and clean, staff was friendly.

Cons:

The location in with all the other hotels is a little off putting

2026-09-16 • via Nuitee
R
Riethie • family_with_children • us
7
Good stay with comfortable beds and amazing breakfast.
Pros:

The breakfast was phenomenal compared to other hotels we’ve stayed in. The person attending breakfast was very attentive and kept everything clean and filled!

Cons:

The tv didn’t work and none of the staff knew how to fix it.

2026-09-16 • via Nuitee