Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Delicious breakfast
Comfortable stay
Cons:
Cleanliness issues
Odor in rooms
Limited amenities

Categories

Cleanliness
7.45
Some reviews mentioned issues with room cleanliness and odors.
Service
8.45
Staff provided good service, with positive sentiments overall.
Location
8.75
Many guests appreciated the convenient location near the station.
Room Quality
7.95
Rooms were spacious but some issues with room conditions were noted.
Amenities
7.45
Requests for more amenities were noted, particularly personal care items.
Value for Money
8.15
Guests felt the value was fair based on their experience.
Food and Beverage
8.95
Positive feedback on breakfast variety and quality.
Overall Experience
8.45
Guests felt positively about their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:13

Property Description

Convenient Location
ANA Holiday Inn Sendai is just a short 6-minute walk from JR Sendai Shinkansen Station, making it an ideal choice for travelers seeking easy access to transportation options.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with essential amenities such as a satellite TV, mini fridge, work desk, and private bathroom with complimentary toiletries, ensuring a comfortable stay.

Additional Services
Indulge in relaxing massages upon request, take advantage of on-site laundry facilities, and benefit from complimentary luggage storage services at the 24-hour front desk for added convenience.

Experience a delightful breakfast buffet with a wide selection of over 30 Western and Japanese dishes to start your day right at ANA Holiday Inn Sendai.

Important information:

Guests must contact the hotel at time of booking if they need an extra bed in the room.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ¥4,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 719 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.75
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.15
Food and Beverage: 8.95
Overall Experience: 8.45
S
Sasaki • family_with_children • jp
7
2026-03-21 • via Nuitee
K
Kam Sang • extended_group • hk
7
早餐豐富美味，近車站，一條直路，非常方便。
Pros:

酒店近JR車站步行約10分鐘，非常方便。附近有便利店，步行3分鐘還有一間很大的超市。早歺非常豐富丶美味。但前台的工作人員有些服務很好，但有一位女的在我到達洒店時，因未到check in時間，要先寄存行李，她很兇惡，不很友善，我想先付房租也不允許！

Cons:

住的是高級雙床房，房間老舊。但房間面積可以。

2026-03-21 • via Nuitee
W
willy pierre • family_with_children • fr
8
Pros:

Emplacement, chambre, petit dejeuner.

Cons:

Prix, pas de possibilité de changer d’etage

2026-03-21 • via Nuitee
Z
Zong Jhan • extended_group • tw
8
Pros:

位置很好，從JR後站過去很快，附近就有四間超市非常便利～毛巾浴巾很蓬鬆很讚，飲用水機是在每層的電梯口蠻環保的

Cons:

WIFI很難設定，還好本身有吃到飽就懶得去請櫃檯設定。

2026-03-19 • via Nuitee
J
JUNE HO • couple • kr
9
2026-03-16 • via Nuitee
Y
Yu Ling • family_with_children • tw
9
2026-03-12 • via Nuitee
T
Takahiro • family_with_children • jp
7
駅近の清潔なホテル。自己主張すれば親切に対応してくれる。あえて朝食予約せず状況を見て現地で申し込むのが吉か。
Pros:

全体的に清潔で、スタッフの対応もとても親切。
加湿器やベビーベッドなど貸し出しされるものも多く、快適に滞在することができる。
人混みから離れた東口から徒歩圏。駅からデッキを通りエレベーターで移動できる。ベビーカーでも移動しやすい。

Cons:

WiFiの設定がしづらい。
朝食ビュッフェの会場の広さが十分でなく、団体客が宿泊している時に朝食の時間が8時以降に限定されてしまう。それについて予約前に説明はなく、予約後のキャンセルもできない。
ホテルの説明には離乳食の提供ありとなっていたが、詳しい説明はなく、到着後もこちらから聞かなければ対応してくれなかった。

2026-03-12 • via Nuitee
K
Kasumi • family_with_children • jp
7
2026-03-11 • via Nuitee
P
Priyanka C • family_with_children • au
7
Pros:

Staff were polite and accommodating. The room was clean and nicely organised. The location was not too bad; most things in the area are within walking distance. Parking was convenient.

Cons:

The bathroom could use more ventilation and space to move around; with everything in there, there wasn't as much room as expected.

2026-03-11 • via Nuitee
K
KUMI • family_with_children • jp
10
ホッとしました
Pros:

イベント終了後のチェックインで遅い時間となってしまいましたが、フロントの対応もとても良く、スタッフの方からのお声がけもいただき、とてもホッとしました。

Cons:

ないです。

2026-03-09 • via Nuitee
L
Lu • couple • tw
6
Pros:

員工服務很好

Cons:

訂時兩張床，但是入住只給一張床,而且還是抽煙房,

2026-03-09 • via Nuitee
W
wang • extended_group • tw
10
2026-03-06 • via Nuitee
H
Harmony • family_with_children • us
8
2026-03-03 • via Nuitee
C
chiao chih • extended_group • tw
10
2026-03-03 • via Nuitee
靜雅 • extended_group • tw
8
2026-03-02 • via Nuitee
Y
Yamada • solo_traveller • jp
7
机は広く好感がもてましたが、Wi-Fiが繋がりやすいともっとよかったかと思います。
Pros:

ゆったりした広さと、クオリティの高さやANAというブランドの安心感

Cons:

フリーWifiが繋がるまで、3度もフロントに電話をかけて確認しなければならなかったこと。

2026-03-01 • via Nuitee
Y
Yuri • family_with_children • jp
8
2026-02-27 • via Nuitee
H
Hisami • solo_traveller • jp
4
2026-02-26 • via Nuitee
N
Nina • couple • at
8
Pros:

Gute Lage nahe dem Bahnhof, vor allem wenn man mit dem Shinkansen unterwegs ist. Viele Restaurants und gute Parkmöglichkeiten in der Nähe.

Cons:

Unser Zimmer war in die Jahre gekommen und die Badlüftung funktionierte nicht gut.

2026-02-26 • via Nuitee
T
TING • family_with_children • kr
9
2026-02-25 • via Nuitee