Clarion Pointe Richmond North near University

Hotels
7.5 (488 reviews)
1751 Lexington Road , Richmond , US
+1 859-316-0446

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Very convenient location near highway, university, Main Street and restaurants
Friendly and helpful staff (front desk, breakfast attendant)
Comfortable bed reported by some guests
Breakfast available and staff willing to accommodate requests
Good for short stays when only sleeping is needed
Easy to get to / ample parking
Cons:
Significant cleanliness issues: stains, mold, dusty furniture, dirty carpets and muddy hallways
No hot water reported by at least one guest
Room problems: broken tub drain, musky smells, loose toilet seats, dated/run-down rooms
Minimal or poor-quality breakfast offerings
Noise problems: doors slamming, highway/road noise
Small/cramped rooms and bathrooms; no elevator for stairs
Inconsistent housekeeping (construction mud not cleaned)
Some guests feel the property is overpriced for its condition

Categories

Cleanliness
5.5
Multiple reviews report stains on sheets, towels, carpets and chairs, muddy hallway/stair prints, mold stains and general dustiness — cleanliness is below expected standards.
Service
9
Several guests praised specific staff (front desk, breakfast attendant) for friendliness and helpfulness, though one review noted staff were unconcerned about a no-hot-water issue; overall service is a strong point.
Location
9.5
Consistently described as very convenient — next to Cracker Barrel, close to Main Street, Eastern Kentucky University and right off the highway; location is a clear positive.
Room Quality
6
Rooms described as dated and run-down by some, with stains, musky smells, broken tub drain, small/cramped bathrooms; mixed but generally below good-quality expectations.
Amenities
8.5
Basic amenities (breakfast, parking) are available and staff will replenish items, but breakfast offerings are minimal and there is no elevator; amenities exist but are limited.
Value for Money
7
Mixed perceptions: some call it affordable and good value given location and friendly staff; others feel it is overpriced given cleanliness and condition — slightly above average overall.
Food and Beverage
6.5
Breakfast service was helpful and the attendant praised, but multiple guests described the morning breakfast as minimal or poor in quality.
Overall Experience
8
Overall stay is mixed: strong location and several standout staff improve the experience, but cleanliness, room condition and breakfast quality detract for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located in Richmond, Clarion Pointe Richmond North near University offers easy access to Fort Boonesborough State Park and nearby attractions.

Comfortable Accommodations
Guest rooms feature modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Relax in non-smoking rooms equipped with a fridge, coffee machine, and a private bathroom.

Relaxing Amenities
Unwind by the seasonal outdoor swimming pool or enjoy a complimentary buffet breakfast. With a shared lounge, business centre, and 24-hour front desk, we ensure a convenient stay for all guests.

Experience comfort and convenience at Clarion Pointe Richmond North near University. Book now for a memorable stay!

Important information:

The hotel will be undergoing a property renovations on the lobby and guest rooms. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 488 reviews
Cleanliness: 5.5
Service: 9
Location: 9.5
Room Quality: 6
Amenities: 8.5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 8
M
Marie • couple • us
9
2026-11-05 • via Nuitee
M
Marshilla Maynard • family_with_children • us
7
2026-10-29 • via Nuitee
D
David • family_with_children • us
7
Pros:

Close to restaurant and other amenities

Cons:

Very noisy wasn't able to rest well would get to sleep and someone would slam a room door and then an outside door would slam and they would be outside long enough to smoke a cigarette and come back in and door would slam again

2026-10-27 • via Nuitee
C
Cassandra • solo_traveller • us
4
Keep your expectations extremely low when booking this property. The rooms are not taken care of. Lots of stains on ever
Pros:

Property is next door to Cracker Barrel and very close to Main Street, the university, and 75.

Cons:

Online the rooms look nice. In person that is an entirely different story. The rooms are disgusting. Lots of stains on bedsheets, towels, dented/chipped dirty doors, shower curtain had stains galore and what looked like mold, lampshades have questionable stains as well, the desk next to the tv had leftover food crumbs all over it still, and I could go on. It is definitely a 1-2 star hotel/property. You should not be paying more than $100 a night here.

2026-10-27 • via Nuitee
T
Tracey • couple • us
6
Would have been better if the shower in my room would have worked.
Pros:

It was decent

2026-10-27 • via Nuitee
A
Alyson • family_with_children • us
5
2026-10-21 • via Nuitee
A
April • family_with_children • us
4
Had I chosen the money back option, I would have found another location
Pros:

Persons at front friendly

Cons:

Room smelled dusty. Roof has water damage and mold stain. Furniture dusty. Air made more noise than air and it’s right next to interstate with road noise.

2026-10-18 • via Nuitee
K
Kathy • couple • us
10
2026-10-18 • via Nuitee
R
Robert • couple • us
8
2026-10-17 • via Nuitee
J
John • couple • us
7
2026-10-15 • via Nuitee
K
Kimberly • couple • us
4
Very disappointing stay.. the hotel was run-down, we had no hot water, the staff seemed completely unconcerned about the
Cons:

No hot water
And run down looking.
Staff wasn’t attentive or really didn’t care about us having no hot water.
Morning breakfast looked scary.

2026-10-13 • via Nuitee
A
Austin • couple • us
10
2026-10-11 • via Nuitee
J
Jacinta • solo_traveller • us
8
2026-10-09 • via Nuitee
V
Victor • solo_traveller • us
6
Nice breakfast amazing staff one lady, kept 20 plus guests happy and fed. She was an absolute joy
Pros:

Location was convenient

Cons:

Hallway carpet and staeirs were disgusting muddy boot prints and dirt clods all the way to the room. Multiple construction crews in lot so I understand, however nothing was cleaned between Saturday and Sunday.

2026-10-07 • via Nuitee
C
Cherri • couple • us
7
Decent hotel, carpets not too clean, stains in the chair and on mattress
Pros:

Easy to get to.

Cons:

Had a funny smell. Water in the shower never got hot. Doors slamming all hours of the night and in the morning.

2026-10-07 • via Nuitee
W
Woolery • couple • us
6
Worked well because we were only there to sleep
Pros:

Nice rooms

Cons:

Rooms too small . Cramped restroom area

2026-09-18 • via Nuitee
R
Ralph • couple • us
8
Pros:

It’s really close to Eastern Kentucky University within a 3 mile radius

2026-09-17 • via Nuitee
D
Denise • solo_traveller • gb
5
Pros:

Bed was very comfortable and location right off the highway

Cons:

I requested a room with a tub. It wasn't functional as the drain was broken. There was no elevator so I had to carry my bag up stairs which the staff did offer to help me with. The breakfast was minimal and horrible. The place is old and dated in need of renovation. Very disappointing for a choice hotel and extremely overpriced.

2026-09-16 • via Nuitee
R
Rhonda • couple • us
8
Pros:

Our check in guy was great!! He reognized people that have traveled there before. Wow!! THat was amazing. He was super sweet to us for our first time as well. You have a great employee there.

Cons:

We had to walk up the stairs to get to our room.

2026-09-14 • via Nuitee
J
Justin • couple • us
7
2026-09-08 • via Nuitee