Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Lack of cleanliness
Poor maintenance

Categories

Cleanliness
5.63
Numerous guests mentioned poor maintenance and cleanliness issues, impacting the overall perception.
Service
8.6
Staff friendliness and service were positively noted across reviews.
Location
8.64
The location is often highlighted positively as a strong point.
Room Quality
6.59
Rooms showed signs of aging and lack of maintenance, affecting overall quality.
Amenities
7.12
Although some amenities are appreciated, many are reported as poorly maintained.
Value for Money
7.58
Pricing relative to what is offered aligns with expectations, though it mainly reflects the quality observed.
Food and Beverage
6.63
Food options received mixed reviews, with industrial quality and issues raised.
Overall Experience
7.6
Overall experience is average, reflecting satisfaction with staff and location but disappointment in facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:50

Property Description

Nature Immersion near Selva Misionera Forest

Luxurious Facilities and Activities

Comfortable Guestrooms and Gourmet Dining

Experience the ultimate blend of luxury and nature at Exe Hotel Cataratas. Enjoy a range of leisure options such as a tennis court, games rooms, and a sauna. Unwind in the spa with a heated pool or stay active at the gym. The comfortable guestrooms offer modern amenities and the on-site bar and restaurant serve delectable dishes. With a focus on exceptional service and spacious accommodations, Exe Hotel Cataratas ensures a memorable stay. Book now for an unforgettable experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IGR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1780 reviews
Cleanliness: 5.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 7.6
R
Rodolfo • family_with_children • ar
2
Una de las peores estadías de mi vida
Pros:

Nada me gusto. Es horrible

Cons:

Un hotel espantoso. No tiene mantenimiento. Está sucio y abandonado. Los empleados hacen lo que pueden para ayudar a los clientes. Todo luce y huele muy mal. No le recomiendo este hotel a nadie. Toda la noche sin electricidad ni aire acondicionado.

2026-03-13 • via Nuitee
S
sebastian • couple • ar
10
Pros:

Excelente las instalaciones del exterior y el personal.

2026-03-09 • via Nuitee
M
marcela • family_with_children • ar
10
Pros:

Muy atentos todo cómodo limpio

2026-03-09 • via Nuitee
S
Sergio • couple • ar
8
Pasamos gratos dias
Pros:

La atención del personal, un muy buen desayuno y amplias instalaciones

Cons:

El mobiliario por ahora no está modernizado aunque dicen estar trabajando en ello en breve

2026-03-06 • via Nuitee
L
Lourdes • family_with_children • ar
8
2026-03-01 • via Nuitee
S
Silvia Sandra • extended_group • br
10
Ótimo custo benefício.
Pros:

O atendimento cordial. Eficiência e qualidade no serviço prestado. Café da manhã farto. E a Luna que é a mascotinha do hotel, brincalhona e muito fofa. O hotel está passando por reformas mas nada que atrapalhe o conforto do hotel. Custo benefício muito bom, sem contar que a localização é próxima de vários lugares e atividades.

2026-02-24 • via Nuitee
G
Gustavo • couple • ar
7
Buena estadía. Cómodos. Pero faltarían detalles de mantenimiento
Pros:

El sector de pileta fué lo que mas nos gustó y utilizamos. La cama muy cómoda también y la habitación bastante amplia.

Cons:

El mantenimiento en general del hotel deja bastante que desear. Hay areas muy abandonadas y con falta de mantenimiento como la zona de juegos. Con un poco de mejor mantenimiento y renovación de éstas areas sería un gran hotel. Casi sin opciones para celíacos fuera del desayuno

2026-02-24 • via Nuitee
ＫＥＮＪＩ • couple • jp
3
メンテ不足のホテル
Pros:

ロケーションは良かった。

Cons:

設立当初は、五つ星の評価だったかも知れませんが、設備がメンテされておらず、今の感じは三つ星以下。適切なメンテが望まれる。

2026-02-22 • via Nuitee
R
Ramon • family_with_children • us
6
2026-02-13 • via Nuitee
V
Víctor • extended_group • es
7
Pros:

Las piscinas

Cons:

A la sala de juegos le faltaba mantenimiento. Y la pista de paddle solo disponía de una pala de paddle, y dos palas de playa, para jugar

2026-02-13 • via Nuitee
G
Giceli • family_with_children • br
4
2026-02-11 • via Nuitee
N
Nahir • extended_group • py
3
Pros:

No suelo hacer esto de dejar una reseña. Pero muestran como hotel 5 estrellas y NO ES. Los pasillos con alfombra un olor a humedad, el desayuno no es bueno. Deberían de mejorar este hotel.

2026-02-09 • via Nuitee
I
ISHIKAWA • solo_traveller • jp
10
2026-01-31 • via Nuitee
A
Alvarenga • extended_group • ar
6
Pros:

Los espacios recreativos, la atención de la gente de recepcion, el desayuno rico.

Cons:

Falta mucho mantenimiento, los colchones viejos o nuevos pero de mala calidad, los equipos aire acondicionado hacen mucho ruido lo que dificulta el descanso, estuvimos 1 hora 15 minutos para que nos traigan 1 hamburguesa un lomito y 1 ensalada que estaban regular, el agua de la pileta turbia

2026-01-31 • via Nuitee
A
Alvarenga • solo_traveller • ar
4
2026-01-31 • via Nuitee
G
Guillermo • family_with_children • ar
10
2026-01-29 • via Nuitee
N
Neorental • solo_traveller • it
7
Pros:

Camera ampia

Cons:

Albergo con struttura datata da ristrutturare nei dettagli camere, bagno e accoglienza.

2026-01-29 • via Nuitee
S
Siaden Mendoza • extended_group • pe
9
2026-01-28 • via Nuitee
I
IEDA DRESCH TOMASI • solo_traveller • br
6
2026-01-28 • via Nuitee
F
Franziska • family_with_children • de
5
2026-01-26 • via Nuitee