Hotel Hacienda at Ontario Ranch

Hotels
8 (724 reviews)
2425 South Archibald Avenue , Ontario , US
+1 909-923-2728

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Affordable
Nice location
Helpful staff
Cons:
Dirty rooms
Insects in rooms
Insufficient breakfast

Categories

Cleanliness
7.08
Numerous complaints about dirtiness and bugs.
Service
9.55
Overall positive sentiment regarding staff service and helpfulness.
Location
8.59
Good location with nearby amenities and accessibility.
Room Quality
8.04
Some rooms reported as comfortable, but others mentioned cleanliness issues.
Amenities
7.57
Mixed reviews on amenities, particularly concerning the pool and breakfast.
Value for Money
8.53
Most mentioned the good price for the quality provided.
Food and Beverage
6.58
Complaints about the breakfast being insufficient.
Overall Experience
8.05
Overall decent with varied experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:11

Property Description

Outdoor Pool for Relaxation

Hotel Hacienda at Ontario Ranch is the perfect retreat, just 4 miles from the Ontario Convention Center. Unwind and soak up the California sun by our refreshing outdoor pool.

Convenient Amenities for Comfort

Enjoy the convenience of cable TV with extended channels, a fridge, microwave, and a spacious desk in every en suite room. Our 24-hour reception ensures your needs are met promptly, with fax, photocopying services, and vending machines for snacks and drinks available on site.

Nearby Attractions and Shopping

Explore the area with ease as Ontario Airport is only 3 miles away. For a shopping spree, head to Ontario Mills just a short 12 minutes' drive from the hotel.

Book your stay at Hotel Hacienda at Ontario Ranch now for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8
Based on 724 reviews
Cleanliness: 7.08
Service: 9.55
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 8.05
A
Amy • couple • us
7
2026-11-07 • via Nuitee
G
Greg • couple • us
7
2026-10-28 • via Nuitee
A
Abner • couple • us
1
I did not like it it’s a dirty place
Pros:

Nothing it was sketchy I never got my safety deposit back.

Cons:

what wasn’t there not to like ?

2026-10-27 • via Nuitee
M
maria • couple • us
8
Inexpensive and a clean bed to sleep.
Pros:

Spacious. Bed comfy. Near our event.

Cons:

Coffee was weak.

2026-10-26 • via Nuitee
V
Valarie • couple • us
1
Horrible
Pros:

Nothing

Cons:

They haven’t returned my deposit

2026-10-19 • via Nuitee
G
Gisela • family_with_children • us
5
2026-10-15 • via Nuitee
A
Aeromote • family_with_children • th
9
2026-10-14 • via Nuitee
S
Shawna • couple • us
4
keep looking not worth the money
Pros:

Location, I was excited to use the spa tub but it was dirty
hair everywhere and mold

Cons:

shower had no hot water just barely warm
room had ants everywhere, dead ants .
shower had mold and bubble in the ceiling
and they charge a high deposit of $150

2026-10-14 • via Nuitee
M
Michael • family_with_children • us
3
Pros:

Property was good

2026-10-12 • via Nuitee
A
Alicia • extended_group • us
8
Good
2026-10-12 • via Nuitee
J
Jia • family_with_children • us
9
2026-10-12 • via Nuitee
R
Ricardo • couple • us
2
2026-10-07 • via Nuitee
P
Perez • solo_traveller • us
10
A great place to sleep and really comfortable
Pros:

I like how the room was set and very comfortable

Cons:

Nothing really

2026-09-16 • via Nuitee
G
Gino • couple • us
6
Fair
Pros:

Water in tub didn't fill up

Cons:

Water in tub filling and water being hotter

2026-09-14 • via Nuitee
M
Maria • solo_traveller • us
10
2026-09-10 • via Nuitee
I
Ivan • couple • co
10
2026-09-04 • via Nuitee
L
luis • solo_traveller • us
7
Pros:

Clean, good location.

Cons:

Price was a little high

2026-09-04 • via Nuitee
N
Nina • solo_traveller • us
3
Pros:

Booked it for another person. Left a note in the registration. My visitor had to wait an entire hour. I spent 45 minutes on the phone. Couldn't get through your website to get anybody to authorize his stay. The entire thing was a fiasco. It will not be booking with you again.

Cons:

The website is difficult on purpose. No support

2026-09-04 • via Nuitee
A
Alessia • family_with_children • it
9
2026-09-01 • via Nuitee
E
Esperanza • couple • us
7
2026-09-01 • via Nuitee