Hotel Hacienda at Ontario Ranch

Hotels
8 (724 reviews)
2425 South Archibald Avenue , Ontario , us
+1 909-923-2728

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Affordable
Nice location
Helpful staff
Cons:
Dirty rooms
Insects in rooms
Insufficient breakfast

Categories

Cleanliness
7.08
Numerous complaints about dirtiness and bugs.
Service
9.55
Overall positive sentiment regarding staff service and helpfulness.
Location
8.59
Good location with nearby amenities and accessibility.
Room Quality
8.04
Some rooms reported as comfortable, but others mentioned cleanliness issues.
Amenities
7.57
Mixed reviews on amenities, particularly concerning the pool and breakfast.
Value for Money
8.53
Most mentioned the good price for the quality provided.
Food and Beverage
6.58
Complaints about the breakfast being insufficient.
Overall Experience
8.05
Overall decent with varied experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:11

Property Description

Outdoor Pool for Relaxation

Hotel Hacienda at Ontario Ranch is the perfect retreat, just 4 miles from the Ontario Convention Center. Unwind and soak up the California sun by our refreshing outdoor pool.

Convenient Amenities for Comfort

Enjoy the convenience of cable TV with extended channels, a fridge, microwave, and a spacious desk in every en suite room. Our 24-hour reception ensures your needs are met promptly, with fax, photocopying services, and vending machines for snacks and drinks available on site.

Nearby Attractions and Shopping

Explore the area with ease as Ontario Airport is only 3 miles away. For a shopping spree, head to Ontario Mills just a short 12 minutes' drive from the hotel.

Book your stay at Hotel Hacienda at Ontario Ranch now for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8
Based on 724 reviews
Cleanliness: 7.08
Service: 9.55
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 8.05
G
Gonzalez • solo_traveller • us
10
2026-08-26 • via Nuitee
J
Jimenez • solo_traveller • us
9
Our new home when in this area.😀
Pros:

Large rm,with both micro & refrigerator, CLEAN.,very close to Kaiser Permanente & frwy.

Cons:

N/A

2026-08-26 • via Nuitee
A
Amanda • couple • us
10
2026-08-25 • via Nuitee
K
Karina • family_with_children • us
10
2026-08-18 • via Nuitee
L
Lorna Deafren • couple • us
5
2026-08-16 • via Nuitee
R
Ryan • couple • us
10
Very nice stay, highly recommend.
Pros:

The location was really close to our family. The parking was really nice. The bed's were comfy. The air conditioning was really cold! The pros definitely out weighed the cons (if you even want to call them cons?)

Cons:

The water pressure was pretty low. The breakfast wasn't really breakfast, just pop tarts and stuff like that. The pool was small and closed at the time.

2026-08-11 • via Nuitee
I
Irma Edith • family_with_children • us
10
2026-08-09 • via Nuitee
S
Silvino • couple • us
1
2026-07-21 • via Nuitee
D
Dora • extended_group • us
8
It was good but could be better.
Pros:

The location was good

Cons:

Need a little more love

2026-07-17 • via Nuitee
A
Avilez Gaxiola • family_with_children • mx
10
2026-07-15 • via Nuitee
S
Susan • couple • us
1
2026-07-14 • via Nuitee
Z
Zamora • solo_traveller • us
8
2026-07-14 • via Nuitee
J
Jenra • family_with_children • gu
7
2026-07-14 • via Nuitee
R
Ruel • couple • us
7
2026-07-08 • via Nuitee
J
Jialiang • solo_traveller • cn
1
2026-07-06 • via Nuitee
M
McQueen • solo_traveller • us
10
Wonderful Stay
Pros:

Wonderful, good location

Cons:

Nothing

2026-07-04 • via Nuitee
B
Benjamin • solo_traveller • us
3
Cigarette stink
Pros:

It was close to the freeway.

Cons:

The bathroom and towels were incredibly dirty. There was feces on the walls. Towels had makeup. AC did not appropriately. Roo. Smelled like cigarettes and mold.

2026-06-29 • via Nuitee
J
Jessica • couple • us
4
Uncomfortable
Pros:

The property was in a good safe location

Cons:

The room was dirty on all cracks. Where the wall met the floor, where the counter met the wall. Coffee stains on the mirror behind the coffee pot. Bathroom floor had dirt and grime where floor met wall. The beds were stained and old. We checked for bed bugs didn’t see any but did see a ton of stains! The pillow were pretty uncomfortable. The door locks seem out dated to me and didn’t seem that safe. It was a 100$ room for sure. I did not feel unsafe just uncomfortable. Don’t know what I really expected for 100. It was ok. The pictures are definitely AI clean and the lobby is a small box room, not as big as it seems in the picture.

2026-06-29 • via Nuitee
A
Angelo • solo_traveller • us
1
Cons:

Roches

2026-06-27 • via Nuitee
M
Maria Guadalupe • solo_traveller • us
10
Perfecta y confortable
Pros:

La atención al cliente

2026-06-26 • via Nuitee